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Hotel Tejuma

2.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hotel Tejuma

City view
Exterior
Standard Room, 2 Single Beds | Balcony
Standard Room, 2 Single Beds | Terrace/patio
Reception

Reviews

7.6 out of 10

Good

Popular amenities

  • Room service
  • Breakfast available
  • Free WiFi

Explore the area

Map
C/ Perez Zamora, 49, Puerto de la Cruz, Tenerife, 38400
  • Plaza del Charco
    6 min walk
  • Dock of Puerto de la Cruz
    8 min walk
  • San Telmo Promenade
    8 min walk
  • Santa Cruz de Tenerife (TFN-Tenerife North)
    29 min drive

Room options

View all photos for Triple Room

Room amenity

Triple Room

  • Sleeps 3
  • 3 Single Beds

View all photos for Single Room

Room amenity

Single Room

  • Sleeps 1
  • 1 Single Bed

View all photos for Standard Room, 2 Single Beds

Standard Room, 2 Single Beds | Pillow-top beds, in-room safe, iron/ironing board, cots/infant beds

Standard Room, 2 Single Beds

  • Sleeps 3
  • 2 Single Beds

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About this property

Hotel Tejuma

Hotel with a rooftop terrace, a short walk to Plaza del Charco
A rooftop terrace, tour/ticket assistance and a front desk safe are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include a vending machine. Limited housekeeping is available.
Hotel Tejuma offers 20 accommodations with a safe and free toiletries. Rooms open to balconies or patios. Beds feature pillowtop mattresses. This Puerto de la Cruz hotel provides complimentary wireless Internet access. Bathrooms include a bath. Housekeeping is offered on a limited basis and an iron/ironing board can be requested. Cots/infant beds (surcharge) are also available.
During your stay at Hotel Tejuma, you're just a quick walk from Plaza del Charco. Free WiFi in public areas, a rooftop terrace and breakfast (surcharge) are available.
  • Free WiFi
  • Buffet breakfast served daily for a fee
  • Amenities include a front desk safe, a lift and a rooftop terrace
  • Just a 4-minute walk from Timanfaya Theater and 6 minutes on foot from Plaza del Charco
As a guest of Hotel Tejuma, you'll find a rooftop terrace, a vending machine, and tour/ticket assistance. WiFi is free in public spaces. Hotel Tejuma also features room service (during limited hours), a front desk safe, and a lift.

This Puerto de la Cruz hotel is smoke free.

For a fee, guests can enjoy a buffet breakfast daily from 7:30 AM to 10:30 AM.
Room service (during limited hours) is available.

Languages

Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free offsite parking

Food and drink

  • Daily buffet breakfast available 7:30 AM to 10:30 AM for a fee: EUR 7 for adults and EUR 7 for children

Family friendly

  • Cot (surcharge)

Conveniences

  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (limited availability)
  • Tour and ticket assistance

Outdoors

  • Rooftop terrace

Accessibility

  • Lift

More

  • 1 building
  • 3 floors
  • Smoke-free property

Room amenities

Bedroom

  • Cot (surcharge)
  • Pillowtop mattress

Bathroom

  • Bathtub
  • Free toiletries
  • Private bathroom
  • Towels provided

Entertainment

  • HDTV

Food and drink

  • Limited room service

More

  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: 10:00 PM

Check-out

Check-out before noon

Special check-in instructions

This property doesn't offer after-hours check-in

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 7 for adults and from EUR 7 for children
  • Cots (infant beds) are available for an additional fee

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts major credit cards
This property doesn't offer after-hours check-in.

We should mention

  • On-site cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.

Property is also known as

Hotel Tejuma
Hotel Tejuma Puerto de la Cruz
Tejuma
Tejuma Hotel
Tejuma Puerto de la Cruz
Hotel Tejuma Tenerife/Puerto De La Cruz
Hotel Tejuma Hotel
Hotel Tejuma Puerto de la Cruz
Hotel Tejuma Hotel Puerto de la Cruz

Hotel Tejuma Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 27 out of 103 reviews" "
Rating 8 - Good. 42 out of 103 reviews" "
Rating 6 - Okay. 21 out of 103 reviews" "
Rating 4 - Poor. 7 out of 103 reviews" "
Rating 2 - Terrible. 6 out of 103 reviews" "

8.0/10

Cleanliness

7.4/10

Staff & service

7.0/10

Amenities

6.8/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

2/10 Terrible

Maria

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall terrible experience. The bed for uncomfortable the room was hot and outdated and the towels were like cardboard. We asked to be reimbursed for the night we weren’t going to use because it was that bad and we found another hotel. Of course, they said that they cannot refund us the money, but they were quick to charge us the entire day upon check-in. Stay away from this place.
Stayed 6 nights in Nov 2022

6/10 Okay

Marian

Travelled with family
A budget hotel
Stayed 7 nights in Feb 2022

10/10 Excellent

Mateusz

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We loved the place! Friendly staff, great location, very clean, spacious rooms, quiet, lovely roof terrace, super fast broadband. Everything as it should be. Next time we are in Puerto de la Cruz we will stay at this hotel that’s for sure!
Stayed 7 nights in Feb 2022

2/10 Terrible

Verified traveller

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I have never seen a drainage pipe on the outside of the hotel.the smell of urine when u open the window .is unbelievable .
Stayed 1 night in Sep 2019

4/10 Poor

MS

Travelled with partner
Disliked: Amenities, property conditions & facilities
Nothing like the pictures on your website. VERY outdated. No safe, no balcony. Towels were so thin they were unusable. Julio on reception was very friendly and helpful. Roof terrace is excellent. No parking whatsoever and 87 steps or very steep hill to get to it. Meals are taken in nearby hotel and were excellent.
Stayed 3 nights in Sep 2019

10/10 Excellent

sylvia

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
a lovely old spanish hotel - perfect for all amenities
Stayed 4 nights in Feb 2019

2/10 Terrible

Riina

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2018

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort
OK little nice hotel, clean, simple, quiet. NO no parking
Stayed 4 nights in Oct 2018

8/10 Good

Montse

Liked: Cleanliness, staff & service, room comfort
Great value for money.
Amazing location for the price, basic accommodation, friendly staff.
Stayed 1 night in Sep 2018

4/10 Poor

Christine

Disliked: Staff & service, property conditions & facilities, room comfort
If you want a nice holiday please avoid
Don't be taken in with the photos, they show lovely balconies but I didn't get this. I was firstly put in a room which was dark and just a window. I went down and said I was entitled to a balcony and after a few phone calls and being asked for another 26 euros was given a room with the tiniest balcony only enough room for a chair. I had no water at all on the first day, after which there was no hot water in the bathroom sink and a dribble of a hand held shower in a bath that had no plug. The bed was all springs and sunk in the middle. Very dated. Only an old man on reception on the odd occasion who never smiled or acknowledged you. It did not feel like a holiday at all. I have stayed in nicer hostels at half the price.

10/10 Excellent

Radek

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great value
Good location, large room

10/10 Excellent

Martin, Prague, Czechia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice small old style hotel very near to city
Very kind reception people, clean room, quite hotel, authentic local atmosphere. Good old style aside "tourist factories". Very good price for single private room compatible with a bed price at a hostel. If ever Tenerife again, Hotel Tejuma will be my hub for travels.

4/10 Poor

Verified traveller

Disliked: Cleanliness, room comfort
Coakroach in the room
The hotel is well located close to the city centre. The equipment of the room is ok but we had a problem with a cockroach, that we found in the morning next to our bed. We explained this situation to the staff and they even did not appologize. They just said it is normal during the warm weather. It was not a nice experience.

8/10 Good

Matthew, Sheffield

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent value
The room was clean. Excellent value for money. The owner was friendly and helpful. The hotel is located just a few minutes walk from the centre, via the steps or ramp just down the street from the hotel.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel where time has stopped
I have to say this is very good hotel. The equipment was old, but the hotel is clean and I felt really good there! Good price, good location

6/10 Okay

Peter, London

Weekend stay
For the price and location this is a good value option.

4/10 Poor

Peter, London

Liked: Cleanliness
Disliked: Property conditions & facilities
Good Value
Listen this is not 4* or 3* however for an overnight excellent value , I wouldn't want to spend anymore than a day. Great value for money, friendlier than Fawlty Towers but no rooms with views. Oh could do with a bit more lighting in the hallways.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
old fashioned, but comfortable and value for money
I stayed in this hotel for two nights in March 2014. The hotel is a bit old fashioned, but it delivered on the three most important things I expect from a hotel - a clean room, a comfortable bed, and a hot shower (which all lacked in a 3* modern hotel I also stayed in while in Puerto de la Cruz)! Complimentary toiletries were provided, inc a toothbrush & toothpaste. The breakfast is provided in a nearby 4* hotel. The owner doesn't speak much English, but is very friendly. The hotel is very close to the main bus station, as well as everywhere else in town. Great value for money!

8/10 Good

Traveller, Lancashire, England

Liked: Cleanliness, staff & service
A good value hotel for people who want to explore
A nice hotel in a good location only 5mins from the bus station and 10 from the main square. The hotel doesn't provide breakfast but arranges for you to eat in a 4* hotel 5mins away where a good buffet breakfast is available. As a 2* hotel it is short on facilities and the balconies are small although I had a great view of El Teide from mine. However the owner is friendly and all in all it is a good value hotel for the price. You might need to request an extra blanket in the winter as it can get cool at night. The hotel is especially suitable for people who will get out and about and explore Tenerife due to the good public transport network linking Puerto de la Cruz with the rest of Northern Tenerife.

8/10 Good

Mette, Norway

Liked: Cleanliness, staff & service
TEJUMA hotel - Pto. del a Cruz Tenerife, STAIRS
I will recommend this hotel to others. BUT you must bring with you cachmoney, to pay at arriwel. And you have to be fitt and not handicapped or to old. A lot of stairs from sentrum Puerto del a Cruz to the Tejuma hotel. Very sentral hotel, and it is a lot of stairs everywhere in Puerto del a Cruz. Very little sun, and I will go there again if I get the same love price for one night.

8/10 Good

Francisco Javier

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Es un poco antiguo pero muy bien conservado y limpio, gente que trabaja excelente
Stayed 1 night in Aug 2024

10/10 Excellent

Noa

Liked: Cleanliness, staff & service, property conditions & facilities
No m gusto el ruido que se escuchaba de las otras habitaciones
Stayed 5 nights in Aug 2024

6/10 Okay

Sebastián

Liked: Cleanliness, room comfort
Disliked: Staff & service
Stayed 1 night in Jul 2024

10/10 Excellent

Cristina

Liked: Cleanliness, staff & service, property conditions & facilities
Agradable
Stayed 1 night in Jun 2024