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Hotel AF Valle Orotava

4.0 star property

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Photo gallery for Hotel AF Valle Orotava

Rooftop terrace
TV
Double Room, Ocean View | Minibar, in-room safe, free WiFi, bed sheets
Minibar, in-room safe, free WiFi, bed sheets
Interior

Reviews

8.2 out of 10
Very good

Popular amenities

  • Bar
  • Pool
  • Housekeeping
  • Air conditioning
  • 24/7 front desk
  • Free WiFi

Explore the area

Map
C/ Cupido 12, Puerto de la Cruz, 38400
  • Plaza del Charco
    ‪5 min walk‬
  • Lago Martianez Swimming Pools
    ‪15 min walk‬
  • Loro Park
    ‪16 min walk‬
  • Tenerife (TFS-Tenerife South)
    ‪76 min drive‬

Room options

View all photos for Single Room, Balcony

Minibar, in-room safe, free WiFi, bed sheets

Single Room, Balcony

  • 24 sq m
  • Sleeps 1
  • 1 Single Bed

View all photos for Junior Suite 2+1

Minibar, in-room safe, free WiFi, bed sheets

Junior Suite 2+1

  • 46 sq m
  • City view
  • Sleeps 3
  • 2 Single Beds and 1 Single Sofa Bed

View all photos for Double Room, Balcony

Minibar, in-room safe, free WiFi, bed sheets

Double Room, Balcony

  • 24 sq m
  • Sleeps 2
  • 2 Single Beds

Junior Suite (2 adults + 2 Children)

  • Sleeps 4
  • 2 Single Beds and 1 Double Sofa Bed

View all photos for Double Room, Ocean View

Minibar, in-room safe, free WiFi, bed sheets

Double Room, Ocean View

  • 24 sq m
  • City view
  • Sleeps 3
  • 2 Single Beds

View all photos for Double Room (Teide View)

Minibar, in-room safe, free WiFi, bed sheets

Double Room (Teide View)

  • 24 sq m
  • Mountain view
  • Sleeps 2
  • 2 Single Beds

View all photos for Double Room, Terrace

Minibar, in-room safe, free WiFi, bed sheets

Double Room, Terrace

  • 24 sq m
  • Sleeps 3
  • 2 Single Beds

View all photos for Junior Suite 3

Minibar, in-room safe, free WiFi, bed sheets

Junior Suite 3

  • 46 sq m
  • City view
  • Sleeps 3
  • 2 Single Beds and 1 Single Sofa Bed

View all photos for Junior Suite 4

Minibar, in-room safe, free WiFi, bed sheets

Junior Suite 4

  • 46 sq m
  • City view
  • Sleeps 4
  • 2 Single Beds and 2 Single Sofa Beds

View all photos for Junior Room

Minibar, in-room safe, free WiFi, bed sheets

Junior Room

  • 46 sq m
  • City view
  • Sleeps 2
  • 2 Single Beds OR 1 Single Sofa Bed

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includes taxes & fees
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About this property

Hotel AF Valle Orotava

Hotel with 2 outdoor swimming pools, a short walk to Plaza del Charco
This smoke-free hotel features 2 outdoor pools, a restaurant and a bar/lounge. WiFi in public areas is free. Additionally, a poolside bar, a rooftop terrace and a coffee shop/cafe are on-site.
Hotel AF Valle Orotava offers 215 air-conditioned accommodations with minibars and a safe. This Puerto de la Cruz hotel provides complimentary wireless Internet access, with a speed of 50+ Mbps.

Bathrooms include a separate bath and shower with a rainfall showerhead, bidets and hairdryers. Business-friendly amenities include telephones along with free local calls (restrictions may apply). Housekeeping is offered on a daily basis and fridges can be requested.

2 outdoor swimming pools are on site.
During your stay at Hotel AF Valle Orotava, you're just a quick walk from Plaza del Charco. You'll find features such as free WiFi in public areas, plus 2 outdoor pools and a restaurant.
  • Free Wi-Fi (speed: 50+ Mbps)
  • Enjoy a bite to eat at Restaurante, a buffet restaurant that serves international cuisine
  • Take a swim in the 2 outdoor pools
  • Amenities include a front desk safe, a lift and a rooftop terrace
  • Just a 5-minute walk from Plaza del Charco and 15 minutes on foot from Lago Martianez Swimming Pools
Hotel AF Valle Orotava offers its guests 2 outdoor swimming pools. Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. WiFi is free in public spaces.

A rooftop terrace, tour/ticket assistance, and a front desk safe are also featured at Hotel AF Valle Orotava.

This 4-star Puerto de la Cruz hotel is smoke free.

Restaurante – This buffet restaurant specialises in international cuisine and serves breakfast and dinner.
Restaurante a la carta – On-site restaurant. Open daily.

Languages

English, German, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant

Restaurants on site

  • Restaurante
  • Restaurante a la carta

Things to do

  • 2 outdoor pools

Family friendly

  • 2 outdoor pools
  • Refrigerator on request

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • Pool loungers
  • Pool umbrellas
  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bidet
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Separate bathtub and shower
  • Towels provided

Entertainment

  • TV

Food and drink

  • Electric kettle
  • Minibar
  • Refrigerator on request

More

  • Air conditioning
  • Energy-saving switches in guestrooms
  • Free local calls
  • LED lighting
  • Phone
  • Safe
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 2 PM; check-in end time: midnight
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • An in-room refrigerator is available for an additional fee

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit
Front desk staff will greet guests on arrival at the property.

We should mention

  • On-site cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Dania Park Hotel
Elegance Dania
Elegance Dania Park
Elegance Dania Park Hotel
Elegance Dania Park Puerto de la Cruz
Hotel Elegance Dania Park
Hotel Elegance Dania Park Puerto de la Cruz
Elegance Dania Park Tenerife/Puerto De La Cruz

Hotel AF Valle Orotava Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 53 out of 132 reviews
Rating 8 - Good. 47 out of 132 reviews
Rating 6 - Okay. 23 out of 132 reviews
Rating 4 - Poor. 8 out of 132 reviews
Rating 2 - Terrible. 1 out of 132 reviews

8.6/10

Cleanliness

8.6/10

Staff & service

8.8/10

Amenities

8.0/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Thomas

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was good all round.
Stayed 8 nights in Sep 2024

10/10 Excellent

Wayne

Liked: Cleanliness, staff & service, property conditions & facilities

6/10 Okay

Steven le

Travelled with partner
Liked: Cleanliness, staff & service
Nice hotel staff were lovely however very noisy road outside therefore got very little sleep. Almost no parking around the hotel and pool was very cold.
Stayed 7 nights in Jul 2024

10/10 Excellent

Joyonna

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect Location for transport around the island also in the centre of Puerto de la Cruz as soon as you come out everything is walking distance. Breakfast is Served Daily and complimentary, also a Spa and Rooftop Deck with bar and 2 pools.
Stayed 4 nights in Jul 2024

8/10 Good

DAVID, Barnet

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
My wife and I stayed here for two nights on a half-board basis. Check-in was fast and efficient and we were given room 303. The room was adequately furnished, with sufficient hanging/shelf space and (free) safe though the wardrobe had no door. There was a small minibar/fridge and kettle. Cups, glasses, tea, coffee and sugar were provided but no milk/creamer and the hot drink supplies were not replenished. The beds were comfortable but the sheets were not really big enough to tuck under the matress, so they had the tendancy to come away in the night. The tv had a number of channels that could be tuned to English language. The wifi was good. We found the food had improved since our last stay although even though we eat early and were one of the first people down at dinner, the food was already tepid and we had to use the microwave. It was disappointing to find that the sunbeds had still not been replaced despite the management being aware of the problem since March. The main issue with this hotel is the bathrooms.When the hotel was renovated in 2021, they chose to install glass cubicles as bathrooms. These offer no privacy and anyone using the toilet can be seen from the bedroom, hall and even from a person sitting on the bed (as the full-length mirror is poorly positioned) which is rather disconcerting. Management have been aware of the situation since the renovation. The problem could easily (and cheaply) be solved simply by using some stick-on, vinyl frosted panels.
Stayed 2 nights in Jun 2024

10/10 Excellent

Tracey Elizabeth

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Relaxing
Absolutely Beautiful hotel couldn’t ask for anything more
View from I’m our room
Stayed 2 nights in May 2024

8/10 Good

Sergio

Liked: Cleanliness, property conditions & facilities, room comfort
Good overall
Overall the stay was good and it gives us exactly what we’re looking for. The only negative thing was the treatment from a receptionist who was rude because we left our room 30’ later than the checkout time without considering that the last night the clock went forward and the alarm didn’t ring.
Stayed 1 night in Mar 2024

6/10 Okay

Alvin

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Stayed 7 nights in Mar 2024

10/10 Excellent

Jayne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great reception staff!
We had a lovely stay for 2 nights. The reception staff were exceptionally helpful, they even sent a member of staff with my husband to sort out our tickets at the bus station! Very modern hotel in a great location, short walk to bus station and sea front and lots of bars/restaurants close by, huge rooftop area with bar, pools and sunbathing areas with fantastic views, would recommend!😎
Stayed 2 nights in Mar 2024

10/10 Excellent

Geoffrey

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything clean and modern looking. Staff are so helpful. Breakfast covers all options
Stayed 7 nights in Feb 2024

6/10 Okay

Denis

Travelled with partner
Liked: Cleanliness, staff & service
The property is not a 4 star property. It is clean but somewhat bland. The rooms look like hospital rooms. I would give the hotel a 3 Star rating. However, it is located close to many shops, restaurants, etc.
Stayed 1 night in Feb 2024

8/10 Good

Padraig

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Centrally and clean.
Stayed 4 nights in Feb 2024

8/10 Good

Mr Lloyd

Liked: Cleanliness, staff & service, property conditions & facilities

10/10 Excellent

Liam

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Highly recommended
Stayed 4 nights in Dec 2023

10/10 Excellent

Mr d

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
great place to stay- just a couple of niggles
arrived around 1pm but room ready and key issued by friendly, efficient and smart receptionist. room renovated recently was fab with great balcony and views of sea and top of Teide. not noisy surprisingly as glass balcony edge seemed to reflect street hubbub, even when rubbish cart arrived.(note that, although the rooms, reception, pool area and bar were finished to a high standard the building structure showed wear in certain places like balcony ceiling which was in a poor state- small but not irrelevant point!). brekky and dinner of high standard wit lots of choice and quality ingredients. one bad point to note that I was surprised to be able to use bedchairs on roof terrace as it was sunny and warm most days but these were wicker construction with no padding and very uncomfortable to lay on. however hotel totally recommended
Stayed 6 nights in Feb 2023

8/10 Good

Christopher

Stayed 1 night in Jan 2023

10/10 Excellent

Gill

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Superb
This hotel has obviously had a refit since covid struck and is now an exceptional place. Very clean and tidy, staff friendly and breakfast buffet was amazing, I was unfortunately ill during our stay (nothing to do with the Hotel ) and the management were wonderful, if i needed anything just to call down to reception. Its lication is right in the centre were everything happens and 2 rooftop swimming pools complete it perfectly, will definitely be back
Stayed 2 nights in Jan 2023

8/10 Good

Dawn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfy and great location
Good hotel, modern and in good location to the old part of puerto de la cruz. Lots of space on the roof terrace with the 2 pools.
Stayed 1 night in Jul 2022

10/10 Excellent

Stefan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Super hotel!
One of the best hotels in Puerto de la Cruz, perfect location and very good standard! All staff is super nice!
Stayed 7 nights in Mar 2022

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
New renovated hotel
The hotel has been recently renovated thus everything is well maintained. Since The pool is only open until 6pm we could not take advantage of it as we usually arrived back to the hotel only past 6pm after touring around. It would be nice to have extended hours. Also some kind of blinds will be helpful to create some privacy since the modern bathroom has glass instead of wall. Breakfast buffet had a great variety of items and plenty full.
Stayed 3 nights in Mar 2022

10/10 Excellent

Dave

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very clean, friendly, service excellent,
Stayed 2 nights in Mar 2022

10/10 Excellent

Olivia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing experience!
Great value for money! Beautiful accommodation - very aesthetically appealing. Service was amazing. All staff were so friendly, helpful and highly efficient. Roof top pop was beautiful with scenic views. Cocktails were also incredible and such a friendly barman. Buffet breakfast was really great quality and the location of the hotel was perfect with everything you need in short distance. 100% recommend and will definitely return. Thank you!
Stayed 4 nights in Feb 2022

10/10 Excellent

Susan M

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The place to stay in Puerto de la Cruz
perfectly located in the old town, near to the bus station and a pleasant walk to the main tourist strip. The hotel was spotlessly clean, huge range of breakfast choice, comfortable bed, large room, lovely staff. Nothing to dislike, would definitely stay here again if back in Tenerife
Stayed 5 nights in Jan 2022

8/10 Good

Maria, Hornchurch UK

Liked: Cleanliness, staff & service, room comfort
Decent hotel for what you pay for
Hotel was fine for my purposes. Comfortable room. Hotel in good location. Breakfast was ok and perfectly edible.
Stayed 7 nights in Feb 2018

6/10 Okay

Susan

Liked: Staff & service
Disliked: Cleanliness
A hotel for fair weather and definitely not 4 star
The location is good and the rooftop bar would be nice in good weather. Unfortunately it rained for eight out of the nine days I was there so the roof was almost never open. I had a single room which was quite small but with a huge balcony with a sun lounger but no roof. it was great on the one day of sun!! One of the cleaners was ok but for a few days there was a different one who did fancy things with towels but no cleaning. My sheets weren't changed once in nine nights. The food was not great. The salad bar was quite good as most are but there was nothing much for vegetarians otherwise. The vegetables were quite varied from day today but unfortunately usually cooked to death. The dining room was quite nice and the staff very efficient. The downstairs bar was fairly horrible with no outside terrace. It was freezing cold as part of the back is just screen blocks and a sort of conservatory bit with a gale blowing through and the roof leaking a lot. The furniture was in a terrible state. The only entertainment was the same man playing an organ every night, which the Spanish pensioner tour groups danced to. The lobby was pretty awful too and not nearly big enough for everyone using wifi. The reception staff were wearing coats and scarves all the time because it was so cold in there. These public areas were certainly way tattier than at any 3 star I have stayed in. Great position and most staff quite nice.
Stayed 9 nights in Jan 2018