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Hotel Santa Fe

4.0 star property

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Photo gallery for Hotel Santa Fe

3 outdoor pools, open 7:00 AM to 9:00 PM, pool umbrellas
Balcony
Beach/ocean view
Lobby sitting area
Porch

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar
  • Spa
  • 24/7 front desk

Explore the area

Map
Calle Del Morro S/N, Puerto Escondido, OAX, 71980
  • Zicatela Beach
    ‪5 min walk‬
  • Commercial Walkway
    ‪12 min walk‬
  • Punta Zicatela
    ‪8 min drive‬
  • Puerto Escondido, Oaxaca (PXM-Puerto Escondido Intl.)
    ‪17 min drive‬

Room options

View all photos for Standard Room, 1 Double Bed

Standard Room, 1 Double Bed | In-room safe, desk, iron/ironing board, bed sheets

Standard Room, 1 Double Bed

  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 1 King Bed

Standard Room, 1 King Bed | In-room safe, desk, iron/ironing board, bed sheets

Standard Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

View all photos for Superior Suite

Superior Suite | In-room safe, desk, iron/ironing board, bed sheets

Superior Suite

  • Sea view
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed

Junior Suite, 1 King Bed | In-room safe, desk, iron/ironing board, bed sheets

Junior Suite, 1 King Bed

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room (Terrace Area)

Standard Room (Terrace Area) | In-room safe, desk, iron/ironing board, bed sheets

Standard Room (Terrace Area)

  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, 2 Double Beds

Junior Suite, 2 Double Beds | In-room safe, desk, iron/ironing board, bed sheets

Junior Suite, 2 Double Beds

  • 38 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 2 Double Beds

Standard Room, 2 Double Beds | In-room safe, desk, iron/ironing board, bed sheets

Standard Room, 2 Double Beds

  • 30 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Triple Room

Standard Triple Room | In-room safe, desk, iron/ironing board, bed sheets

Standard Triple Room

  • 30 sq m
  • Sleeps 6
  • 3 Double Beds

View all photos for Double Room Standard

In-room safe, desk, iron/ironing board, bed sheets

Double Room Standard

  • Sleeps 4
  • 2 Queen Beds

View all photos for Single Room

In-room safe, desk, iron/ironing board, bed sheets

Single Room

  • Sleeps 2
  • 1 King Bed

View all photos for Room Standard

In-room safe, desk, iron/ironing board, bed sheets

Room Standard

  • Sleeps 2
  • 1 King Bed

View all photos for Double Suite Junior

In-room safe, desk, iron/ironing board, bed sheets

Double Suite Junior

  • Sleeps 4
  • 2 Queen Beds

View all photos for Room Standard

In-room safe, desk, iron/ironing board, bed sheets

Room Standard

  • Sleeps 2
  • 1 Double Bed

View all photos for Suite Junior

In-room safe, desk, iron/ironing board, bed sheets

Suite Junior

  • Sleeps 2
  • 1 King Bed

View all photos for Family Room -6 Guests-

In-room safe, desk, iron/ironing board, bed sheets

Family Room -6 Guests-

  • Sleeps 6
  • 3 Double Beds

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About this property

Hotel Santa Fe

Family fun on the beach, with 3 outdoor pools, near Zicatela Beach
Spend the day on Hotel Santa Fe's beach or relax by one of the hotel's 3 outdoor swimming pools.
Hotel Santa Fe offers 68 accommodations with a safe and a ceiling fan. Televisions come with satellite channels.

Bathrooms include a shower. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). In-room massages, an iron/ironing board and hairdryers can be requested. Housekeeping is provided on a daily basis.

3 outdoor swimming pools are on site along with a children's pool.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Guests can pamper themselves by indulging in the on-site spa services. Services include massages.
Hotel Santa Fe's great location gets high marks from our customers. During your stay, you're just a quick walk from Zicatela Beach. Features include free WiFi in public areas and free self-parking, plus 3 outdoor pools.
  • Free Wi-Fi in some public areas
  • Free self-parking
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Cooked-to-order breakfast served daily for a fee
  • Take a swim in the 3 outdoor pools
  • Services include babysitting, a concierge and tour or ticket assistance
  • Guests have great things to say about the helpful staff and the location
  • Just a 5-minute walk from Zicatela Beach and 8 minutes by car from Punta Zicatela
  • Airport shuttle service available for a fee
Hotel Santa Fe offers its guests 3 outdoor swimming pools and a children's pool. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

You'll find a business centre on site. Spa services, a terrace, and gift shops/newsstands are also featured at the family-friendly Hotel Santa Fe. You'll have access to the outdoor pool at a partner property. An airport shuttle (available 24 hours) is available for a fee. Free self parking is available.

This 4-star Puerto Escondido hotel is smoke free.

For a fee, guests can enjoy a cooked-to-order breakfast daily from 7:30 AM to 11:30 AM.
On-site venue – family restaurant.
Room service (during limited hours) is available.

Languages

English, French, Spanish

Property amenities

Internet

  • Available in all rooms: Internet access
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • 24-hour return airport shuttle on request for a surcharge
  • Free covered self parking on site

Food and drink

  • Daily cooked-to-order breakfast available 7:30 AM to 11:30 AM for a fee: USD 305 for adults and USD 260 for children
  • A bar/lounge
  • A restaurant

Things to do

  • 3 outdoor pools
  • Children's pool
  • Outdoor pool (guest access)

Family friendly

  • 3 outdoor pools
  • Babysitting (surcharge)
  • Children's pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Business centre

Outdoors

  • Beach towels
  • Garden
  • On the beach
  • Pool umbrellas
  • Terrace

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Handrails in hallways
  • Handrails in stairways
  • Lever door handles
  • No lift
  • Visual alarms in hallways

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer (on request)
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 21-inch TV with satellite channels

Food and drink

  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Desk
  • Free local calls
  • Iron/ironing board on request
  • Phone
  • Safe
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Hotel Santa Fe

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 11 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: from approximately USD 305 for adults and from USD 260 for children
  • Airport shuttle fee: USD 350 per person (one-way)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher and window guards
Front desk staff will greet guests on arrival at the property.
Property Registration Number FHO811103EI6

We should mention

  • Pool access available from 7:00 AM to 9:00 PM
  • Reservations are needed for massage services. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Children aged 11 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Pets and service animals are not allowed on site.

Property is also known as

Hotel Santa Fe Puerto Escondido
Santa Fe Puerto Escondido
Hotel Santa Fe Hotel
Hotel Santa Fe Puerto Escondido
Hotel Santa Fe Hotel Puerto Escondido

Hotel Santa Fe Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 459 out of 855 reviews
Rating 8 - Good. 271 out of 855 reviews
Rating 6 - Okay. 67 out of 855 reviews
Rating 4 - Poor. 35 out of 855 reviews
Rating 2 - Terrible. 23 out of 855 reviews

8.8/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.2/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Dayna, Powell River

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyed our stay. Really liked that there was an adults only pool area
Stayed 5 nights in Dec 2024

6/10 Okay

kumar

Liked: Cleanliness, staff & service
Stayed 3 nights in Nov 2024

2/10 Terrible

Shawn

i didnt stay there because of a fowl up with the reservation
Stayed 1 night in Dec 2024

10/10 Excellent

Luis

Stayed 1 night in Nov 2024

10/10 Excellent

Paul

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a quaint hotel with excellent service and amazing food. Great staff!
Stayed 7 nights in Nov 2024

10/10 Excellent

Adriana

Stayed 1 night in Nov 2024

10/10 Excellent

Alicia

Stayed 3 nights in Nov 2024

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Nov 2024

6/10 Okay

Verified traveller

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
I wouldn’t stay here again. Overpriced.
Nice location opp the sea but no direct access or sun beds on the beach. Rooms are dates. Not worth the money. For the money I paid, never again. Blocked drain causing water spillage in the bathroom. Broken floor tiles, I stepped on a piece of broken tile. It was painful. At least give new curtains. All full of stains. Food at the restaurant was nice. Pool was nice. Terrace room def not worth it.
Broken floor tiles.
Stayed 1 night in Nov 2024

8/10 Good

J M

Liked: Cleanliness, staff & service, room comfort
Stayed 3 nights in Nov 2024

8/10 Good

Stephanie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyed the hotel itself very much. It is loud in the area though, late into the night. Staff were friendly. The restaurant is excellent. The room could probably use some special attention, but it was large and comfortable. The pool and pool-side service were awesome, but the loungers and towels are looking pretty worn out. Overall positive! The property itself is very beautiful.
Stayed 2 nights in Nov 2024

6/10 Okay

Lorena

Disliked: Staff & service, amenities, property conditions & facilities
Would NOT recommend. Has lots potential but it is an old hotel and it shows. I do not understand the high ratings.
Stayed 3 nights in Nov 2024

4/10 Poor

Kushank

Travelled with partner
Liked: Cleanliness
Disliked: Property conditions & facilities
We stayed here as many, many different sites recommended it as a more luxurious option and we were wanting a hotel rather than an Airbnb. The hotel looks lovely and the architecture etc are all beautiful. That being said, it wasn’t what I would consider luxury — our first night, we smelled mold in our room and could see mold all over the ceiling / walls in the bathroom and I’m pretty sure in the AC unit as well. We asked for a new room the next day, which the staff quickly provided. However, the next room was not as nice as the first (and for the inconvenience, I would have hoped it would be). In the night, water began pooling on the floor of the bathroom seemingly from the toilet or under the tiles. The staff investigated the next day and said the issue was solved; it was not and we remained for the following days with water pooling at night on our bathroom floor, and likely coming from our toilet. It felt like the hotel perhaps used to be better maintained but the facilities have slipped quite a bit. The front desk staff were fine but not really all that helpful or hospitable. It’s more a 3-star hotel than anything else. That being said, if you’re wanting a quiet place to stay in a busy place, the it is on the ocean and the views are beautiful. It doesn’t seem to be the area that foreigners stay in — they appeared to be down in Brisas. That was ok with us, but we were looking for something more luxury / high end for the price we paid — it didn’t deliver.
Stayed 5 nights in Oct 2024

8/10 Good

John A, Portland

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I will say from the onset that this is a great hotel. Beautifully laid out and the staff was wonderful. It is at the end of the strip so it is just the right distance to avoid the disco music that plays until all hours of the morning. The staff is delightful and very kind. All of that being said... Upon our arrival there were 3 ladies behind the counter and the one who appeared to be in charge put us in room 32. It was late, we were tired and the room was suitable and we crashed. The next morning we awoke to realize that the room was situated in the "middle" of the complex. Our bath and shower was directly next to the staff break area which provided elevated voices from morning to dark. Every window and the balcony in the room opened onto a thoroughfare or walk way so that we had to keep all of the blinds closed 24 hours. The worst happened when we went to take a shower and a flood of sewer gas vented from the drains and filled the room to the point that we had to dress and hurry out to get air! When I politely went to the front desk to ask for another room and I offered to pay if there was a charge to upgrade. The lady in charge was not there but the other two very sheepishly apologized and immediately had us moved to a beautiful room on the second floor. The hotel was no where near full and from their sheepish reaction to my request, they were fully aware of the conditions in room 32 from the onset.
Stayed 14 nights in Oct 2024

10/10 Excellent

Dora

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The staff very friendly, respectful and polite also the unit very clean they take care every thing and always have a smiling face for you thanks a lot Santa Fe staff
Stayed 5 nights in Oct 2024

8/10 Good

Nora

Liked: Cleanliness, staff & service, property conditions & facilities
Accommodation were great.
Stayed 2 nights in Oct 2024

4/10 Poor

Jesus

Travelled with family, Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Receptionist was very rude and not helpful, the rooms were dirty and had a bad smell. Pictures are not accurate, the pools were nice and it is very close to the beach on the plus side.
Stayed 2 nights in Oct 2024

8/10 Good

Elijah

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
No complaints
Stayed 3 nights in Sep 2024

6/10 Okay

Susana

Travelled with family, Travelled with group
Liked: Cleanliness
Slow service by the pool & maid service threw my extra blanket and clothes on the chair 6 out of 5 night I had to ask for shampoo & confused
Stayed 6 nights in Sep 2024

8/10 Good

hugo

Stayed 3 nights in Aug 2024

10/10 Excellent

RODRIGO

Stayed 4 nights in Aug 2024

10/10 Excellent

Jesus

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
…
Stayed 3 nights in Aug 2024

8/10 Good

Norma, Gardnerville

Travelled with family, Travelled with family and small children, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great food!!
Stayed 6 nights in Jul 2024

8/10 Good

Adriana

Travelled with family
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
Es un gran lugar para hospedarse pero el Hotel nececista remodelación, se ve muy viejo en varias partes sobre todo en la zona de cuartos grandes o familias. La zona de alberca de parejas/ extranjeros está mucho mejor.
Stayed 4 nights in Aug 2024

10/10 Excellent

Zoila

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Aug 2024