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El Refugio del Mensú

2.5 star property

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Photo gallery for El Refugio del Mensú

Exterior
Outdoor pool, free pool cabanas
Deluxe Bungalow (10 people) | 1 bedroom, premium bedding, in-room safe, individually decorated
Classic Bungalow (5 people) | 1 bedroom, premium bedding, in-room safe, individually decorated
Deluxe Bungalow (10 people) | 1 bedroom, premium bedding, in-room safe, individually decorated

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pool
  • Laundry
  • 24/7 front desk
  • Parking included
  • Housekeeping
  • Air conditioning

Explore the area

Map
Calle Eldorado 313, Puerto Iguazú, Misiones, 3370
  • La Aripuca
    ‪4 min walk‬
  • Duty Free Shop Puerto Iguazu
    ‪4 min drive‬
  • Triple Frontier
    ‪6 min drive‬
  • Iguazu (IGR-Cataratas del Iguazu Intl.)
    ‪24 min drive‬

Room options

View all photos for Classic Chalet (2 people)

1 bedroom, premium bedding, in-room safe, individually decorated

Classic Chalet (2 people)

  • 36 sq m
  • Sleeps 2
  • 1 Double Bed and 1 Single Sofa Bed

View all photos for Classic Bungalow (5 people)

Classic Bungalow (5 people) | 1 bedroom, premium bedding, in-room safe, individually decorated

Classic Bungalow (5 people)

  • 48 sq m
  • Sleeps 5
  • 1 Double Bed and 3 Single Beds

View all photos for Classic Chalet (4 people)

1 bedroom, premium bedding, in-room safe, individually decorated

Classic Chalet (4 people)

  • 36 sq m
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

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About this property

El Refugio del Mensú

Family-friendly hotel with 24-hour front desk and outdoor pool
Along with an outdoor pool, this hotel has a complimentary children's club and a children's pool. Free WiFi in public areas and free self parking are also provided. Additionally, concierge services, dry cleaning and laundry facilities are on-site.
El Refugio del Mensú offers 20 air-conditioned accommodations with a safe and coffee/tea makers. This individually decorated and furnished accommodation has separate sitting areas. Beds feature premium bedding. 32-inch LCD televisions come with premium cable channels and pay-per-view films. Kitchens offer full-sized fridge/freezers, stovetops, microwaves and separate dining areas. Bathrooms include a shower, bidets and complimentary toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is offered on a daily basis and hairdryers can be requested.

An outdoor pool and a children's pool are on site. Other recreational amenities include a waterslide.

The recreational activities listed below are available either on-site or nearby; fees may apply.

During your stay at El Refugio del Mensú, you're just a quick walk from La Aripuca. Free WiFi in public areas, free self-parking and an outdoor pool are available.
  • Free WiFi
  • Free self-parking
  • Splash around at the waterslide or swim in the outdoor pool
  • Services include a free children's club, dry cleaning/laundry and a concierge
  • On-site recreation includes a playground
  • Just a 4-minute walk from La Aripuca and a 3-minute drive from Imagenes de la Selva
  • Airport shuttle service available for a fee
El Refugio del Mensú offers its guests a kids' pool, a waterslide, and an outdoor pool. Public spaces have free WiFi. A terrace, a complimentary children's club, and barbecue grills are also featured at the family-friendly El Refugio del Mensú. Self parking is free.

Smoking is allowed in designated areas at this Puerto Iguazú hotel.

Languages

English, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free offsite parking
  • Street parking available
  • Return airport shuttle (surcharge)
  • Free secured, covered self parking on site

Things to do

  • Billiards/pool table
  • Children's pool
  • Free children's club
  • Outdoor pool
  • Playground
  • Waterslide

Family friendly

  • Children's pool
  • Free children's club
  • In-room full-sized refrigerator/freezer
  • In-room kitchen
  • In-room microwave
  • Laundry facilities
  • Outdoor pool
  • Playground
  • Separate bedroom
  • Separate in-room dining area
  • Waterslide

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Outdoors

  • Barbecue grill
  • Free pool cabanas
  • Garden
  • Picnic area
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch LCD TV with premium cable channels
  • Pay films

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Electric kettle
  • Full-sized refrigerator/freezer
  • Hob
  • Kitchen
  • Microwave
  • Oven
  • Separate dining area
  • Toaster

More

  • Air conditioning
  • Desk
  • Heating
  • Individual decor
  • Individual furnishings
  • Laptop workspace
  • Phone
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 10 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at El Refugio del Mensú

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 5 years old or younger stays free when using existing bedding.
  • Cots (infant beds) are available for USD 5.0 per day.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Cleaning fee: USD 15 per accommodation, per night.
  • You may be asked to pay the following charges at the property: Argentina value-added tax (21%). Nonresident travellers who pay using a foreign card or bank transfer and who present a valid passport and tourist visa may be exempt from value-added tax (21%).

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Crib (infant bed) fee: USD 5.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher
To arrange for check-in, guests must contact the property in advance of arrival using the information on the booking confirmation. Guests arriving after midnight must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property.

We should mention

  • One child aged 5 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.

Property is also known as

El Refugio Mensú Lodge Iguazu
El Refugio Mensú Lodge Puerto Iguazú
El Refugio Mensú Iguazu
El Refugio Mensú
El Refugio Mensú Puerto Iguazú
El Refugio del Mensú Hotel
El Refugio del Mensú Puerto Iguazú
El Refugio del Mensú Hotel Puerto Iguazú

El Refugio del Mensú Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 7 out of 18 reviews
Rating 8 - Good. 7 out of 18 reviews
Rating 6 - Okay. 2 out of 18 reviews
Rating 4 - Poor. 2 out of 18 reviews
Rating 2 - Terrible. 0 out of 18 reviews

8.0/10

Cleanliness

8.0/10

Staff & service

7.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very friendly and helpful, a relaxing stay
We stayed only a few days, but found the reception staff to be very helpful when trying to resolve issues with tours and transport. The cabins were exactly as they seemed to be from the photos, and there were no surprise charges or any problems. Although we brought our own food, we discovered that basic supplies were available for sale in the reception, at very reasonable prices, which was a bonus.The playground, pool, and quincho were perfect for travellers with children, as were the friendly cat and ducks wandering around.
Stayed 3 nights in Feb 2018

8/10 Good

Randi, USA

Liked: Cleanliness, property conditions & facilities, room comfort
Girl's Camp Revisited
These cabanas are great for families! Beautiful property. The staff was kind enough but it would have been helpful to have multi-lingual staff as only one of our family members is fluent in Spanish. The only complaint was the hotel amenities list daily housekeeping which is not true. They gave us 5 towels (one per guest) at check-in and told us if we wanted clean ones to bring them back to the front desk and they would give us new ones. They told us they do not clean the room until we check out. Also, this property is down a very bumpy dirt road so beware if renting a car.

8/10 Good

Renato V

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bom custo-beneficio, mas precisa melhorar pontos
Os travesseiros são bem ruins, as toalhas velhas e o banheiro precisa ser atualizado. De resto, tudo incrível, excelente custo-beneficio
Stayed 3 nights in May 2024

4/10 Poor

Alessandro

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Fraco!
Banheiro velho e imundo, cheirando urina. Travesseiros sem fronha. Toalhas velhas. Água quente e ar condicionado funcionando. Área externa muito boa para crianças. Atendentes atenciosos e educados.
Stayed 3 nights in Oct 2018

8/10 Good

massimo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Très bien
Complexe de cabane très sympa. Proche de l'entrée des chutes mais il est tout de même nécessaire de prendre le bus pour s'y rendre Pas de petit déjeuner sauf des craquettes et de la confiture fourni dans la cabane.
Stayed 1 night in Sep 2017

10/10 Excellent

miriam

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente
Muy bien
Stayed 1 night in Jun 2017

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel sem luxo, porém confortável
Ótimo custo benefício. Local sem luxo, porém confortável

6/10 Okay

Claude

Disliked: Cleanliness, staff & service, property conditions & facilities
Iguazu a eviter cote argentin....deception."..
Le directeur ne veut pas respect le decret de pas de TVA pour les tourites etrangers!!!!! Tres deagreable.

6/10 Okay

Verified traveller

Liked: Cleanliness, room comfort
Lindo
Para ir a relajarse, un poco alejado del centro de la ciudad pero se puede ir caminando.

10/10 Excellent

Juan, Cataratas, perfecta.

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hermoso lugar
Muy comoda, excelente ubicacion

10/10 Excellent

Christian, Morcenx

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
tres beau parc
bon hotel pour la visite des chutes, un peu eloigne

4/10 Poor

Andres Hugo, Bahia Blanca

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
No recomiendo las cabañas e Mensu en Puerto Iguazu
Las cabañas de mensu engañan por la web ya que muestras en la pagina las 4 cabañas premium con todos los lujos. pero luego te hospedan en cabañas viejas , rotas y sucias. ademas no solucionan en tiempo problemas simples como es el pago u otras cosas. el precio acordado fue deferente al que luego tuve que pagar.

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Lindo lugar, hermoso parque, cabañas cómodas
Antes que nada algo sobre la ciudad de Iguazú. Poco amigable, carísimo todo, fea. La sensación es que están todo el tiempo intentando meterte la mano en el bolsillo, pero mal. Lleno de negocios de artesanías feas. Restaurantes malísimos. Pero bueno, si quieres ir a las cataratas, que son una maravilla, tienes que pasar por aquí. Las cabañas están buenas. Están en un predio con un parque hermoso con juegos y gimnasio al aire libre, y una linda pileta. Son simples pero limpias. Está bueno el lugar. El acceso es por una calle que está destruida. Bueno eso es parte de la horrible ciudad.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
lindo hotel, más cerca del acceso a las cataratas.
Solo estuvimos dos días, estuvo confortable, no pudimos disfrutar de su zona verde por falta de tiempo.

10/10 Excellent

carlos alberto, Corrientes

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Semana en cataratas
Muy lindo lugar. Bien cuidado. Hermosa la pileta..y los juegos p chicos. Lástima ni funcionaba el posnet

8/10 Good

Peter

Liked: Cleanliness

8/10 Good

Yannick, Québec, Canada

Liked: Cleanliness, property conditions & facilities, room comfort
Voir les chutes d'Iguazu !
Bien situé juste à l'entrée d'Iguazu. Plus près pour se rendre aux chutes. On a fait affaire avec Iguassu Service pour nos déplacements. Daniel et Jaime sont de vrai professionnels et notre groupe de 15 personnes a bien apprécié. Des chutes à faire rêver.