Hotel AWA

4.5 star property
VIP Access

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hotel AWA

2 indoor pools
Superior Room, Lake View | View from room
Exterior
Lobby
Front of property – evening/night

Reviews

9.6 out of 10

Exceptional

Popular amenities

  • Bar
    Bar
  • On private beach
    On private beach
  • Pool
    Pool
  • Gym
    Gym
  • Spa
    Spa
  • Breakfast included
    Breakfast included

Explore the area

Map
Ruta 225-CH Km 27, Sector Los Riscos, Puerto Varas, Los Lagos, 5550000
  • Lake Llanquihue
    2 min drive
  • Venado Beach
    10 min drive
  • Petrohue Falls
    27 min drive
  • Puerto Montt (PMC-Tepual)
    57 min drive
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members

Room options

Superior Room, Lake View

  • 45 sq m
  • Lake view
  • Sleeps 3
  • 1 King Bed OR 2 Single Beds

Deluxe Suite, 1 Bedroom, Lake View

  • 75 sq m
  • Lake view
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed OR 2 Single Beds and 1 Double Sofa Bed

1 Superior Villa

  • 50 sq m
  • Sleeps 2
  • 1 King Bed

1 Suite Villa

  • 60 sq m
  • Lake view
  • Sleeps 2
  • 1 King Bed

Standard Villa

  • 30 sq m
  • Lake view
  • Sleeps 2
  • 1 King Bed

Similar properties

About this property

Hotel AWA

Luxury hotel on the beach, with 2 indoor swimming pools
Spend the day catching some rays at Hotel AWA's private beach, relaxing by one of the hotel's 2 indoor swimming pools, or pampering yourself at the full-service spa.
Hotel AWA offers 16 air-conditioned accommodations with MP3 docking stations and minibars. Each accommodation is individually furnished and decorated. Beds feature Egyptian cotton sheets and premium bedding. A pillow menu is available. Flat-screen televisions come with cable channels. Bathrooms include a separate bath and shower with in-room jetted baths and a rainfall showerhead. Bathrooms are also outfitted with dressing gowns, slippers and designer toiletries.

This Puerto Varas hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and safes, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include espresso makers and complimentary bottles of water. In-room massages and hypo-allergenic bedding can be requested. Housekeeping is provided on a daily basis.

A private beach and a marina are featured at the hotel. 2 indoor swimming pools are on site along with a sauna and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa, AWA. Services include deep-tissue massages, hot stone massages, sports massages and facials. The spa is equipped with a sauna, a hot tub and a steam room. The spa is open daily.
During your stay at Hotel AWA, you'll be within walking distance of Lake Llanquihue. You'll find features such as free breakfast, free WiFi in public areas and free valet parking.
  • Free local cuisine breakfast served daily
  • Free WiFi
  • Free valet parking and self-parking
  • Options for a bite to eat or a relaxing drink include a coffee shop, a restaurant and a bar/lounge
  • Take a swim in the 2 indoor pools
  • Treat yourself to body treatments, hot stone massages or facials at AWA
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a private beach, a gym and a steam room
  • 1.3 mi (2.2 km) from Lake Llanquihue and 15.9 mi (25.6 km) from Petrohue Falls
  • Airport shuttle service available for a fee
Simply step outside to unwind on the hotel's beach. At Hotel AWA, enjoy a pampering afternoon at the full-service spa and cool off in one of the 2 indoor swimming pools.

Free breakfast is served daily, and guests can also enjoy a free nightly manager's reception. Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. This luxury hotel also offers a steam room, a fitness centre and a garden. Free self parking and valet parking are available.

This 4.5-star Puerto Varas hotel is smoke free.

Guests are served a free local cuisine breakfast daily from 7:30 AM to 10 AM. The hotel hosts a free manager's reception daily.
Hotel AWA has a restaurant on site.
Room service (during limited hours) is available.

Languages

English, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Free self parking on site
  • Free valet parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free local cuisine breakfast available daily 7:30 AM to 10 AM
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Free daily manager's reception
  • Snack bar/deli

Family friendly

  • 2 indoor pools
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Business services

  • 538 square feet of conference space
  • Meeting rooms

Outdoors

  • Barbecue grill
  • Garden
  • Marina
  • On a lake
  • On a private beach
  • Picnic area
  • Terrace

Full-service spa

  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • In-room massages
  • Sauna
  • Spa open daily
  • Spa tub
  • Sports massages
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible parking

More

  • 1 building
  • 5 floors
  • Banquet hall
  • Built in 2016
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Egyptian cotton sheets
  • Hypo-allergenic bedding
  • Pillow menu

Bathroom

  • Bidet
  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Jetted bathtub
  • Rainfall showerhead
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels
  • MP3 dock

Food and drink

  • Electric kettle
  • Espresso maker
  • Free bottled water
  • Limited room service
  • Minibar

More

  • Air conditioning
  • Desk
  • Free local calls
  • Heating (climate-controlled)
  • Individual decor
  • Individual furnishings
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 5:30 AM
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • You may be asked to pay the following charges at the property: Chile value-added tax (19%). Nonresident travellers who pay using a foreign card or bank transfer and who present a valid passport and tourist visa may be exempt from value-added tax (19%).

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: USD 80 per room (one-way)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a security system, a first aid kit and window guards
Hotel AWA offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival.

Property is also known as

Hotel AWA Puerto Varas
AWA Puerto Varas
AWA
Hotel AWA Hotel
Hotel AWA Puerto Varas
Hotel AWA Hotel Puerto Varas

Hotel AWA Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 46 out of 56 reviews" "
Rating 8 - Good. 8 out of 56 reviews" "
Rating 6 - Okay. 2 out of 56 reviews" "
Rating 4 - Poor. 0 out of 56 reviews" "
Rating 2 - Terrible. 0 out of 56 reviews" "

9.8/10

Cleanliness

9.6/10

Staff & service

9.6/10

Amenities

9.6/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Aviva

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing hotel Fabulous staff Gorgeous rooms Stunning views
Stayed 1 night in Aug 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Stayed 3 nights in Mar 2024

10/10 Excellent

Karen

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I can't say enough about how much I loved this incredibly beautiful hotel! The architecture is very unique and modern. Our room was amazing! Every room has a stunning view of the lake. The food was incredible, they use fresh local ingredients mostly from their farm across the street, the best food we experienced during our 2 1/2 week trip to Chile. We stayed 4 nights and ate at the hotel every night. I highly recommend the farm to table activity. You start across the street choosing fresh vegetable and eggs and then the chef creates a fabulous dinner! The staff was very friendly and attentive and helped us plan our activities. The hotel is a bit far from Puerto Varas, but it was so serene and a perfect location to explore from. We traveled around the entire lake. Visited the national park, went zip lining and visited numerous towns. One of the best hotel experiences we've had!
Stayed 4 nights in Mar 2023

10/10 Excellent

Lori

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Took our breath away.
Gorgeous place with a great staff and drop dead views.
View of the hotel from the road
Indoor lap pool that felt like it was outdoor.
Stayed 2 nights in Feb 2024

10/10 Excellent

Agustina

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Sat in front of 2 picturesque volcanoes & stunning lake Llanquihue, you can’t go wrong with this modern, state of the art hotel
Stayed 3 nights in Jul 2023

10/10 Excellent

Vittorio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing infrastructure and details!
Great stay! Loved the place. Grabbed a bike as well and was able to do a quick ride in morning. Breakfast was great. Dinner was not on par with the rest. Wouldn’t recommend dinner, given there are so many amazing places in town.
Stayed 1 night in Jul 2022

10/10 Excellent

Ellen

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is serene and beautiful, and the staff surpasses all expectations. Everything was top notch. We enjoyed a winter getaway, and watching the changing moods of the lake was enchanting. The staff arranged for a bike to zip lining, which was an amazing opportunity to see more of the gorgeous surroundings - truly fun!
Stayed 3 nights in Jun 2022

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in May 2022

8/10 Good

stephen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente hotel, vista maravillosa
El hotel es precioso, los dormitorios grandes con una vista increíble al lago y al volcán. Está a 17 km de puerto varas por lo q se necesita auto. La comida rica. La cama y ropa de cama excelente. No recomiendo pagar por la suite porque tiene un living oscuro y sin vista, basta con la pieza standard q es amplia. El problema q tuvimos fue q no funcionaba el aire acondicionado… nos cambiaron a 3 dormitorios y en ninguno funcionó.
Vista pieza
Stayed 1 night in Oct 2021

10/10 Excellent

Verified traveller

Liked: Staff & service
Stayed 4 nights in Feb 2020

10/10 Excellent

Larry, Moraga, CA

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
An excellent experience. Great location. Great restaurant. Nice pool and spa. Very friendly staff. Great room. Terrific views
Stayed 5 nights in Jan 2020

10/10 Excellent

Tyson

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Incredible hotel and location
Stayed 1 night in Dec 2019

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Other than a tiny gym i thought this property lived up to expectations as by far the best in this part of chile.
Stayed 2 nights in Dec 2019

10/10 Excellent

Stuart

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2019

10/10 Excellent

RItu-Tim, Denver, CO

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was perfect. Unpretentious luxury. Every detail is considered. Stay here. You’ll never regret it
Stayed 2 nights in Oct 2019

10/10 Excellent

Doug

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A must hotel in Puerto Varas!
This hotel was the best part of our trip in southern Chile. It’s a must if you are passing through Puerto Varas! For larger groups they also have a stunning house on the property you can rent!
Stayed 1 night in Dec 2018

10/10 Excellent

Courtney

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stunning views, architectural gem and welcoming st
Stunning views, architectural gem and welcoming staff. Our room was outstanding and we hardly wanted to leave it but the hotel was well designed for privacy even in the common areas. Wonderful spa treatments as well!
Stayed 1 night in Dec 2018

10/10 Excellent

Ana, Bogota, Colombia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful hotel, location, view and staff. We will be back soon!!
Stayed 1 night in Sep 2018

10/10 Excellent

Dag Roar

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2017

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stunning architectural hotel with fabulous scenic location. Friendly staff. Memorable stay. Highly recommended.
Stayed 3 nights in Nov 2017

10/10 Excellent

Andrew , Byron Bay, Australia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Unbelievable hotel, high end design and views
We had a great stay at AWA. It's location is 25 outside of Puerto Varas, you need a car to go and explore more. However once in the hotel, it's has everything. You don't need to leave! Great restaurant, facilities and high end comfort with the impeccable design of the hotel. Rooms are incredible in size and views. All overlook the lake and stunning Volcano. Only thing I would recommend is some sort of all inclusive with the mini bar. Paying good money and drinks/ food are well priced. Overall - amazing stay and highly recommend!
Stayed 3 nights in Oct 2017

10/10 Excellent

James, Santa Rosa California.

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Spectacular hotel, great service.
The AWA hotel is an architectual gem, a fusion of wood steel and concrete. The location has spectacular views of Volcan Ossorno across the lake.The service is friendly and genuine. It was a rare pleasure to stay at this hotel, and enjoy the personalized dining and atmosphere.One of my top hotels in South America. Simply a special place. james h. Santa Rosa ,California
Stayed 2 nights in Aug 2017

8/10 Good

floridian , Fla.

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel got s getaway
Nice property - a bit far from the main city , but worth the drive.