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Casa Puerto Morelos

2.0 star property

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Photo gallery for Casa Puerto Morelos

Deluxe Room | Free WiFi, bed sheets
Reception
Reception
Comfort Room | Free WiFi, bed sheets
Comfort Room | Free WiFi, bed sheets

Reviews

8.0 out of 10
Very good

Popular amenities

  • Bar
  • Pet-friendly
  • Laundry
  • Air conditioning
  • Free WiFi
  • Business services

Explore the area

Map
Calle Tulum, SM 1, MZ 9 LT 16, Puerto Morelos, QROO, 77580
  • Puerto Morelos Town Square
    ‪1 min walk‬
  • Ojo de Agua Beach
    ‪3 min walk‬
  • Puerto Morelos Beach
    ‪6 min drive‬
  • Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪26 min drive‬

Room options

View all photos for Basic Double or Twin Room

Basic Double or Twin Room | Free WiFi, bed sheets

Basic Double or Twin Room

  • 20 sq m
  • Sleeps 2
  • 2 Large Single Beds

View all photos for Comfort Room

Comfort Room | Free WiFi, bed sheets

Comfort Room

  • 28 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Comfort Room

Comfort Room | Free WiFi, bed sheets

Comfort Room

  • 28 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room

Deluxe Room | Free WiFi, bed sheets

Deluxe Room

  • 40 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Classic Room

Classic Room | Free WiFi, bed sheets

Classic Room

  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Basic Room

Basic Room | Free WiFi, bed sheets

Basic Room

  • 22 sq m
  • Sleeps 2
  • 1 Queen Bed

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  • Air conditioning
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4.2 out of 5, Very good, (42)
The price is €52
for 1 room
includes taxes & fees
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Hotel Caracol Puerto Morelos

About this property

Casa Puerto Morelos

Guesthouse with beach bars, steps from Puerto Morelos Town Square
This smoke-free guesthouse features 4 beach bars, a microwave in a common area and a fridge in a common area. WiFi in public areas is free. Additionally, concierge services, dry cleaning and a computer station are on-site. Weekly housekeeping is available.
Casa Puerto Morelos offers 6 air-conditioned accommodations with complimentary bottles of water and coffee/tea makers. This accommodation offers separate sitting areas. This Puerto Morelos guest house provides complimentary wireless Internet access, with a speed of 25+ Mbps. Bathrooms include baths or showers and complimentary toiletries. Housekeeping is provided on a weekly basis.
The recreational activities listed below are available either on-site or nearby; fees may apply.
During your stay at Casa Puerto Morelos, you're just a quick walk from Puerto Morelos Town Square. Features include free WiFi in public areas, plus 4 beach bars and dry cleaning service.
  • Free Wi-Fi (speed: 25+ Mbps)
  • Enjoy drinks at the 4 beach bars
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes bicycles to rent
  • Steps from Puerto Morelos Town Square and 6 minutes by car from Puerto Morelos Beach
  • Cats and dogs welcome for a fee
As a guest of Casa Puerto Morelos, you'll find tour/ticket assistance, concierge services, and dry cleaning/laundry services. A computer station is on site and WiFi is free in public spaces. You can unwind with a drink at one of the 4 beach bars. Casa Puerto Morelos also features a microwave in a common area and a fridge in a common area.

This Puerto Morelos guest house is smoke free.

Languages

English, Italian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • 4 beach bars

Things to do

  • Bicycle rentals

Conveniences

  • Limited-hour front desk
  • Luggage storage
  • Shared microwave
  • Shared refrigerator

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (weekly)
  • Tour and ticket assistance

Business services

  • Computer station

Outdoors

  • Outdoor furniture

Accessibility

  • No lift
  • Tile flooring in room

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Toilet paper
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Free bottled water

More

  • Air conditioning
  • Ceiling fan
  • Separate sitting area

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: anytime
Minimum check-in age - 25

Check-out

Check-out before 10:00 AM

Special check-in instructions

The front desk is open daily from 9:00 AM - 1:00 PM
Front desk staffed during limited hours
Guests are recommended to download the property's WhatsApp mobile app before check-in

Access methods

Front desk (limited hours), smart lock

Pets

  • Pets: USD 12 per pet, per day (maximum USD 100 per stay), plus a one-time cleaning fee of USD 50
  • Only dogs and cats are allowed
  • Maximum 2 pets
  • Pets cannot be left unattended

Children and extra beds

  • Children are welcome.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 12 per pet, per day (maximum USD 100 per stay) plus a one-off USD 50 cleaning fee

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
The front desk at this property is open daily from 9:00 AM - 1:00 PM.
Guests will receive smart lock details. Guests are recommended to download the property's WhatsApp mobile app before check-in.

Casa Puerto Morelos Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 4 out of 7 reviews
Rating 8 - Good. 1 out of 7 reviews
Rating 6 - Okay. 1 out of 7 reviews
Rating 4 - Poor. 0 out of 7 reviews
Rating 2 - Terrible. 1 out of 7 reviews

7.6/10

Cleanliness

7.0/10

Staff & service

6.0/10

Amenities

7.6/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

2/10 Terrible

jennifer

Disliked: Cleanliness, staff & service, property conditions & facilities
We arrived late and the manager knew this. We had to wait outside at 2am for about 40mins for him to arrive and let us in. We then had a 10 am checkout. Place was not nice at all and was noisy as there was a restaurant that was setting up at 6:30 am. When we were leaving the housekeeping did not change the sheets on the bed - just remade the beds for the next people.
Stayed 1 night in Feb 2025

10/10 Excellent

Luis Rubén

Stayed 1 night in Feb 2025

8/10 Good

Katherine K

Stayed 2 nights in Jan 2025

10/10 Excellent

Suzanne M

Liked: Cleanliness, staff & service, property conditions & facilities
Israel Garca was excellent property manager. He was very helpful and accommodating with my arrival/departure times. He is also a great source for things to do, places to eat and provided a map for the area. Thank you so much! Would definitely stay there again.
Stayed 4 nights in Dec 2024

6/10 Okay

Verified traveller

Travelled with group
Disliked: Staff & service
Difficult to enter the hotel due to code
Very difficult to communicate and enter the hotel when there were no staff.
Stayed 3 nights in Apr 2024

10/10 Excellent

Emmanuel

Liked: Cleanliness, staff & service, property conditions & facilities
Friendly service
Stayed 5 nights in May 2024

10/10 Excellent

Marie-Charlotte

Stayed 2 nights in Feb 2025