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Margaritaville Island Reserve Riviera Maya - An Adults Only All Inclusive

4.5 star property
VIP Access

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your current months are January, 2025 and February, 2025.
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February 2025

Photo gallery for Margaritaville Island Reserve Riviera Maya - An Adults Only All Inclusive

2 outdoor pools
2 outdoor pools
Food and drink
On the beach, white sand
Room, 1 King Bed (Paradise) | View from room

Reviews

8.6 out of 10

Excellent

Popular amenities

  • Bar
  • Pool
  • All-inclusive
  • Spa
  • Air conditioning
  • Laundry

Explore the area

Map
Carretera Cancun - Tulum Km. 27.5, Puerto Morelos, QROO, 77580
  • Arrecife de Puerto Morelos National Park
    1 min drive
  • Latino Restaurant
    1 min drive
  • Cancun Bus Station ADO
    33 min drive
  • Cancun, Quintana Roo (CUN-Cancun Intl.)
    20 min drive
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
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Room options

View all photos for Room, 2 Queen Beds (Paradise)

Room, 2 Queen Beds (Paradise) | Premium bedding, down duvets, minibar, in-room safe

Room, 2 Queen Beds (Paradise)

  • Sleeps 3
  • 2 Queen Beds

View all photos for Luxury Suite (Paradise)

Premium bedding, down duvets, minibar, in-room safe

Luxury Suite (Paradise)

  • Sleeps 2
  • 1 King Bed

View all photos for Honeymoon Suite, Beachfront

Honeymoon Suite, Beachfront | Premium bedding, down duvets, minibar, in-room safe

Honeymoon Suite, Beachfront

  • Sea view
  • Sleeps 2
  • 1 King Bed

View all photos for Luxury Suite (Paradise Swim-up)

Premium bedding, down duvets, minibar, in-room safe

Luxury Suite (Paradise Swim-up)

  • Sleeps 2
  • 1 King Bed

View all photos for Suite, Oceanfront (Chillout)

Premium bedding, down duvets, minibar, in-room safe

Suite, Oceanfront (Chillout)

  • Sea view
  • Sleeps 2
  • 1 King Bed

View all photos for Studio, Oceanfront (Paradise Swim-Up)

Studio, Oceanfront (Paradise Swim-Up) | View from room

Studio, Oceanfront (Paradise Swim-Up)

  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Studio, Oceanfront (Paradise)

Studio, Oceanfront (Paradise) | View from room

Studio, Oceanfront (Paradise)

  • Sea view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed (Paradise Swim-up)

Suite, 1 King Bed (Paradise Swim-up) | Premium bedding, down duvets, minibar, in-room safe

Suite, 1 King Bed (Paradise Swim-up)

  • Sleeps 2
  • 1 King Bed

View all photos for Suite, Oceanfront (Infinity Pool)

Premium bedding, down duvets, minibar, in-room safe

Suite, Oceanfront (Infinity Pool)

  • Sea view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed (Paradise)

Room, 1 King Bed (Paradise) | View from room

Room, 1 King Bed (Paradise)

  • Sleeps 2
  • 1 King Bed

View all photos for Suite (ISLAND OASIS)

Suite (ISLAND OASIS) | View from room

Suite (ISLAND OASIS)

  • Sleeps 2
  • 1 King Bed

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About this property

Margaritaville Island Reserve Riviera Maya - An Adults Only All Inclusive

Adults-only beachfront hotel with 2 outdoor pools
Catch some rays at the beach or spend the day relaxing at Margaritaville Island Reserve Riviera Maya - An Adults Only All Inclusive's full-service spa. Then enjoy a meal at one of the hotel's 5 restaurants. Change of towels is available on request
Margaritaville Island Reserve Riviera Maya - An Adults Only All Inclusive offers 355 air-conditioned accommodations with minibars and laptop-compatible safes. Beds feature down duvets and premium bedding. A pillow menu is available. Smart televisions come with satellite channels.

Bathrooms include baths or showers with a deep soaking bath, dressing gowns and hairdryers. This Puerto Morelos hotel provides complimentary wireless Internet access, with a speed of 250+ Mbps (good for 3–5 people or up to 10 devices). Additionally, rooms include espresso makers and coffee/tea makers. Change of towels and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.

2 outdoor swimming pools are on site.
The on-site spa has 9 treatment rooms, including rooms for couples. Services include massages. The spa is open daily.
Our customers tell us that they can't get enough of the pool at Margaritaville Island Reserve Riviera Maya - An Adults Only All Inclusive. During your stay, you'll be close to Arrecife de Puerto Morelos National Park. Free WiFi in public areas, free valet parking and 2 outdoor pools are available.
  • Free Wi-Fi (speed: 250+ Mbps (good for 3–5 people or up to 10 devices))
  • Free valet parking and self-parking
  • Drinking and dining options include 5 restaurants, a coffee shop and 4 bars/lounges
  • Take a swim in the 2 outdoor pools
  • Indulge with massages at the spa
  • Services include dry cleaning/laundry, a concierge and luggage storage
  • Guests have great things to say about the pool and the helpful staff
  • Steps from Arrecife de Puerto Morelos National Park and 6 minutes by car from Petempich Bay
Margaritaville Island Reserve Riviera Maya - An Adults Only All Inclusive is an all-inclusive hotel. Room rates include meals and beverages at on-site restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

Margaritaville Island Reserve Riviera Maya - An Adults Only All Inclusive offers its guests 2 outdoor swimming pools. There are 5 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. You can unwind with a drink at one of the 4 bars/lounges. WiFi is free in public spaces.

The luxury Margaritaville Island Reserve Riviera Maya - An Adults Only All Inclusive also features concierge services, dry cleaning/laundry services, and a lift. Free self parking and valet parking are available.

This 4.5-star Puerto Morelos hotel is smoke free.

Margaritaville Island Reserve Riviera Maya - An Adults Only All Inclusive has 5 restaurants on site.

All-inclusive details

This hotel is all-inclusive. On-site food and beverages are included in the room price (some restrictions may apply).

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 250+ Mbps (good for 3–5 people or up to 10 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Free valet parking on site

Food and drink

  • 4 bars/lounges
  • 5 restaurants
  • A coffee shop/cafe
  • Couples/private dining
  • Snack bar/deli

Things to do

  • 2 outdoor pools
  • Full-service spa

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Proposal/romance packages
  • Turndown service
  • Wedding services

Outdoors

  • On the beach
  • On the waterfront
  • Outdoor entertainment area
  • Outdoor furniture

Full-service spa

  • 9 treatment rooms
  • Couples treatment rooms
  • Massage
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)

Room amenities

Bedroom

  • Down comforter
  • Pillow menu
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Deep soaking bathtub
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • Smart TV with satellite channels

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Espresso maker
  • Minibar

More

  • Air conditioning
  • Electrical adapters
  • Laptop-compatible safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children younger than 18 are not allowed at this adults-only property. All guests 18 and older are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Important information

You need to know

This property is managed by a private host (a party not acting within their trade, business or profession). EU consumer law, including the right of withdrawal, will not apply to your booking. The cancellation policy set by the private host will cover your booking.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts cash
Parties and events are allowed on site
Front desk staff will greet guests on arrival.

We should mention

  • This is an adults-only property and guests under 18 years old aren't allowed.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Margaritaville Island Reserve Riviera Maya
Margaritaville Island Reserve Riviera Maya An Adults Only

Margaritaville Island Reserve Riviera Maya - An Adults Only All Inclusive Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 322 out of 577 reviews" "
Rating 8 - Good. 127 out of 577 reviews" "
Rating 6 - Okay. 79 out of 577 reviews" "
Rating 4 - Poor. 27 out of 577 reviews" "
Rating 2 - Terrible. 22 out of 577 reviews" "

9.6/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

angela

Stayed 4 nights in Aug 2024

10/10 Excellent

Adonis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
RELAXING RESORT!
I absolutely loved this resort! The food, the location, the ambiance! Its all great! 24 hour room service and the food is great! I loved the salmon! They have a great selection of food! The buffet was great as well! And the breakfast in the morning is to die for! Our server Jorge was the best! He works the buffet and sometimes the bar! He needs a promotion! Also our concierge Abel was great also! Overall I had a great experience at this resort, I would definitely recommend it!
Stayed 4 nights in Sep 2024

10/10 Excellent

Kaci

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Sep 2024

10/10 Excellent

Tiffany

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The workers are amazing & the hotel is beautiful great vacation stay. Would recommend anyone to visit the resort.
Stayed 4 nights in Sep 2024

6/10 Okay

Monique

Travelled with family, Travelled with group
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
For the most part the stay went well. However, my group Was charged for a taco boat we never received and was told by the server she apologized and that it would be canceled. Still ended up paying and they refuse to refund me our money.
Stayed 3 nights in Sep 2024

10/10 Excellent

Luis, Drums

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing crews they make me feeling like a king
Stayed 3 nights in Sep 2024

10/10 Excellent

Michael

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall the resort was excellent. Be prepared there is no swimmable beach near the resort.
Stayed 3 nights in Sep 2024

8/10 Good

Dawn

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
beautiful property and the staff is amazing! The only downside is the property does not have beach access at this time after being hit by a hurricane this past spring. It is still beautiful and you can hear and see the waves of the ocean. It is also not walkable outside the resort. Even with this items we had a great stay and will return!
Stayed 7 nights in Sep 2024

10/10 Excellent

Ronald Allen

Stayed 6 nights in Aug 2024

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2024

6/10 Okay

Richard G

Liked: Cleanliness, property conditions & facilities
Stayed 3 nights in Sep 2024

4/10 Poor

Maria Esther Rios

Travelled with partner
Liked: Cleanliness
Disliked: Staff & service, amenities
The property is new or remodeled, yet it has no beach access , so no blue clear waters… theirs no night entertainment.. no bars or clubs or shows at night after 9 pm everything is close including food theirs nothing to eat no snack bar, the pools are small, bartender need more experience doing drinks… because they suck drinks are watered down… theirs low staffing so you’ll be waiting hour for drinks or on the day snack bar… also it say is it’s all inclusive but the mini bar in the room doesn’t have anything the resort provides you with points for your stay and you can go to the small store they have and change them for drinks sodas waters chips etc but once you run out theirs no more points you need to pay for the waters, sodas and beer so it’s not all inclusive… theirs only one buffet no variety of food every thing very simple and no gluten free food.. I say save your money and stay somewhere else !! You’ll be bored in this resort honestly… I should have listen to the reviews don’t do the same mistake my husband and I made 🙁😕🙁😕
Stayed 4 nights in Jul 2024

6/10 Okay

Rosa Isela

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
people (staff) were amazing but bar closed early and opened up late. & no beach access
Stayed 4 nights in Sep 2024

10/10 Excellent

Alexis

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Sep 2024

10/10 Excellent

Deanna

Business traveller, Travelled with partner
Liked: Staff & service, property conditions & facilities
Everything was beautiful
Stayed 3 nights in Sep 2024

10/10 Excellent

Safiyaah

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Margaritaville was the best experience ever. It was very relaxing, quiet and overall a great experience. We had some resort credits and wanted to use them for the spa and it was a big ordeal, that would be the only hiccup I had. Overall it was a great stay and we still got spa services and the spa staff was amazing. 🤗 8.5/10
Stayed 4 nights in Sep 2024

8/10 Good

Eric

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Aug 2024

8/10 Good

Brian

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The views, swim up bar and the service
Stayed 4 nights in Aug 2024

8/10 Good

FRANCISCO

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to relax
Stayed 4 nights in Aug 2024

10/10 Excellent

Hilda

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Sep 2024

6/10 Okay

Alejandro

Liked: Cleanliness, amenities, property conditions & facilities
Need better staff members. Some employees are rude with the guests. They don’t go beyond to feel the guests important. I feel they just work there because is an All-Inclusive Hotel and they can care less about earning some extra money.
Stayed 4 nights in Sep 2024

10/10 Excellent

Tia

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
my friend & I loved it here! the food was good, the drinks were great, the staff was nice. our fav place to eat was landshark, the SOS bar, the steakhouse place & easy access room service. we were able to order room service on our TV!!! everything was convenient. only thing is I wish the pools stayed open a litttttle bit longer than 8p.
Stayed 4 nights in Aug 2024

10/10 Excellent

mohammed

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very modern,clean and the swimming pools were excellent
Stayed 5 nights in Aug 2024

8/10 Good

ERICA

Travelled with group
Liked: Cleanliness, staff & service
A nice place, but very quiet the majority of the time. There were no shows nightly like most big resorts and the mini bar situation was dreadful as you have to use your points to go buy liquor/anything. We only had enough pts to buy 1 pint of tequila, 2 bags of Cheetos and 2 cans of pop. That was VERY skimpy for two people in a room and 4 days! No beach area either which was weird.
Stayed 3 nights in Aug 2024

10/10 Excellent

Margarita

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
we like everything
Stayed 4 nights in Aug 2024