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Margaritaville Island Reserve Riviera Maya - An Adults Only All Inclusive

4.5 star property
VIP Access

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Photo gallery for Margaritaville Island Reserve Riviera Maya - An Adults Only All Inclusive

2 outdoor pools
2 outdoor pools
On the beach, white sand
Room, 1 King Bed (Paradise) | View from room
Food and drink

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar
  • Laundry

Explore the area

Map
Carretera Cancun - Tulum Km. 27.5, Puerto Morelos, QROO, 77580
  • Arrecife de Puerto Morelos National Park
    ‪1 min drive‬
  • Petempich Bay
    ‪6 min drive‬
  • Puerto Morelos Beach
    ‪13 min drive‬
  • Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪20 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
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Room options

View all photos for Room, 2 Queen Beds (Paradise)

Room, 2 Queen Beds (Paradise) | Premium bedding, down duvets, minibar, in-room safe

Room, 2 Queen Beds (Paradise)

  • Sleeps 3
  • 2 Queen Beds

View all photos for Luxury Suite (Paradise)

Premium bedding, down duvets, minibar, in-room safe

Luxury Suite (Paradise)

  • Sleeps 2
  • 1 King Bed

View all photos for Honeymoon Suite, Beachfront

Honeymoon Suite, Beachfront | Premium bedding, down duvets, minibar, in-room safe

Honeymoon Suite, Beachfront

  • Sea view
  • Sleeps 2
  • 1 King Bed

View all photos for Luxury Suite (Paradise Swim-up)

Premium bedding, down duvets, minibar, in-room safe

Luxury Suite (Paradise Swim-up)

  • Sleeps 2
  • 1 King Bed

View all photos for Suite, Oceanfront (Chillout)

Premium bedding, down duvets, minibar, in-room safe

Suite, Oceanfront (Chillout)

  • Sea view
  • Sleeps 2
  • 1 King Bed

View all photos for Studio, Oceanfront (Paradise Swim-Up)

Studio, Oceanfront (Paradise Swim-Up) | View from room

Studio, Oceanfront (Paradise Swim-Up)

  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Studio, Oceanfront (Paradise)

Studio, Oceanfront (Paradise) | View from room

Studio, Oceanfront (Paradise)

  • Sea view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed (Paradise Swim-up)

Suite, 1 King Bed (Paradise Swim-up) | Premium bedding, down duvets, minibar, in-room safe

Suite, 1 King Bed (Paradise Swim-up)

  • Sleeps 2
  • 1 King Bed

View all photos for Suite, Oceanfront (Infinity Pool)

Premium bedding, down duvets, minibar, in-room safe

Suite, Oceanfront (Infinity Pool)

  • Sea view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed (Paradise)

Room, 1 King Bed (Paradise) | View from room

Room, 1 King Bed (Paradise)

  • Sleeps 2
  • 1 King Bed

View all photos for Suite (ISLAND OASIS)

Suite (ISLAND OASIS) | View from room

Suite (ISLAND OASIS)

  • Sleeps 2
  • 1 King Bed

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About this property

Margaritaville Island Reserve Riviera Maya - An Adults Only All Inclusive

Adults-only beachfront hotel with 2 outdoor pools
Catch some rays at the beach or spend the day relaxing at Margaritaville Island Reserve Riviera Maya - An Adults Only All Inclusive's full-service spa. Then enjoy a meal at one of the hotel's 5 restaurants. Change of towels is available on request
Margaritaville Island Reserve Riviera Maya - An Adults Only All Inclusive offers 355 air-conditioned accommodations with minibars and laptop-compatible safes. Beds feature down duvets and premium bedding. A pillow menu is available. Smart televisions come with satellite channels.

Bathrooms include baths or showers with a deep soaking bath, bathrobes and hairdryers. This Puerto Morelos hotel provides complimentary wireless Internet access, with a speed of 250+ Mbps (good for 3–5 people or up to 10 devices). Additionally, rooms include espresso makers and coffee/tea makers. Change of towels and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.

2 outdoor swimming pools are on site.
The on-site spa has 9 treatment rooms, including rooms for couples. Services include massages. The spa is open daily.
Our customers tell us that they can't get enough of the pool at Margaritaville Island Reserve Riviera Maya - An Adults Only All Inclusive. During your stay, you'll be close to Puerto Morelos Beach. Free WiFi in public areas, free valet parking and 2 outdoor pools are available.
  • Free Wi-Fi (speed: 250+ Mbps (good for 3–5 people or up to 10 devices))
  • Free valet parking and self-parking
  • Drinking and dining options include 5 restaurants, a coffee shop and 4 bars/lounges
  • Take a swim in the 2 outdoor pools
  • Indulge with massages at the spa
  • Services include dry cleaning/laundry, a concierge and luggage storage
  • Guests have great things to say about the clean guestrooms and the helpful staff
  • Steps from Arrecife de Puerto Morelos National Park and 13 minutes by car from Puerto Morelos Beach
Margaritaville Island Reserve Riviera Maya - An Adults Only All Inclusive is an all-inclusive hotel. Room rates include meals and beverages at on-site restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

Margaritaville Island Reserve Riviera Maya - An Adults Only All Inclusive offers its guests 2 outdoor swimming pools. There are 5 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. You can unwind with a drink at one of the 4 bars/lounges. WiFi is free in public spaces.

The luxury Margaritaville Island Reserve Riviera Maya - An Adults Only All Inclusive also features concierge services, dry cleaning/laundry services, and a lift. Free self parking and valet parking are available.

This 4.5-star Puerto Morelos hotel is smoke free.

Margaritaville Island Reserve Riviera Maya - An Adults Only All Inclusive has 5 restaurants on site.

All-inclusive details

This hotel is all-inclusive. On-site food and beverages are included in the room price (some restrictions may apply).

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 250+ Mbps (good for 3–5 people or up to 10 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Free valet parking on site

Food and drink

  • 4 bars/lounges
  • 5 restaurants
  • A coffee shop/cafe
  • Couples/private dining
  • Snack bar/deli

Things to do

  • 2 outdoor pools
  • Full-service spa

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Proposal/romance packages
  • Turndown service
  • Wedding services

Outdoors

  • On the beach
  • On the waterfront
  • Outdoor entertainment area
  • Outdoor furniture

Full-service spa

  • 9 treatment rooms
  • Couples treatment rooms
  • Massage
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)

Room amenities

Bedroom

  • Down comforter
  • Pillow menu
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Deep soaking bathtub
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • Smart TV with satellite channels

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Espresso maker
  • Minibar

More

  • Air conditioning
  • Electrical adapters
  • Laptop-compatible safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children younger than 18 are not allowed at this adults-only property. All guests 18 and older are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Important information

You need to know

This property is managed by a private host (a party not acting within their trade, business or profession). EU consumer law, including the right of withdrawal, will not apply to your booking. The cancellation policy set by the private host will cover your booking.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts cash
Parties and events are allowed on site
Front desk staff will greet guests on arrival at the property.

We should mention

  • This is an adults-only property and guests under 18 years old aren't allowed.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Margaritaville Island Reserve Riviera Maya
Margaritaville Island Reserve Riviera Maya An Adults Only

Margaritaville Island Reserve Riviera Maya - An Adults Only All Inclusive Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 402 out of 706 reviews
Rating 8 - Good. 160 out of 706 reviews
Rating 6 - Okay. 85 out of 706 reviews
Rating 4 - Poor. 32 out of 706 reviews
Rating 2 - Terrible. 27 out of 706 reviews

9.6/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Aleacia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This resort is newer, and beautiful. The staff is so kind and fun!
Stayed 4 nights in Aug 2024

10/10 Excellent

Sheena Marie

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
we enjoyed our stay! Food was very good and experience was so awesome!!!❤️❤️
Stayed 3 nights in Nov 2024

10/10 Excellent

Elizabeth

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Food was really good Every staff very attentive A little far from the centro, but transportation is available
Stayed 3 nights in Nov 2024

10/10 Excellent

Carole

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Need more restaurants
Stayed 14 nights in Nov 2024

6/10 Okay

Ramiro

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Like the property no like the area
Stayed 4 nights in Nov 2024

10/10 Excellent

Jamie L

Liked: Cleanliness, staff & service, property conditions & facilities
Nice place
Stayed 7 nights in Nov 2024

8/10 Good

Tracey

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice for a new place, still some things to work on - would be nice to have check out option on your TV!!! Maybe more options for food. Most staff were awesome. All in all a good experience for us
Stayed 7 nights in Nov 2024

2/10 Terrible

Daniel

Disliked: Staff & service
Stayed 5 nights in Nov 2024

10/10 Excellent

Paul

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place but isolated
Stayed 6 nights in Nov 2024

10/10 Excellent

Julie

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fabulous resort. Staff always smiling! Love this place!
Stayed 7 nights in Nov 2024

10/10 Excellent

Heather

Stayed 1 night in Nov 2024

8/10 Good

Alejandro

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy buen servicio, instalaciones pequeñas y muy accesibles, todo limpio y ordenado, hotel de adultos muy tranquilo, cervecería interna, cuartos muy amplios con buenas terrazas Sin playa y un acceso muy complicado al hotel, nada que visitar a los alrededores

8/10 Good

ANDREW

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Nov 2024

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Nov 2024

10/10 Excellent

Emmanuel, brooklyn

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 1 night in Nov 2024

10/10 Excellent

Danielle

Stayed 10 nights in Oct 2024

10/10 Excellent

Claudia

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s really nice I love the quiet part
Stayed 3 nights in Nov 2024

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Resort was very clean. We were not greeted immediately upon arrival and were unsure where to go. Then we were not provided instructions on basic things like how to order room service or the silly manual process of reservations for dinner. We were not shown where our room was. The bell man took our luggage last minute and then showed up a few minutes later to deliver it- when at that point, we could have just taken it to our room ourselves and avoided the need for a “tip”. The restaurant reservation system is ridiculous. You can order room service on your TV- but you have to physically go see the concierge at 9 AM, wait in line, they take your info, then call someone else for a confirmation number and then give you a piece of paper for your reservation time that’s required when you check in. Even then - we were only there for two nights- and could not get reservations because people book their entire week on their first morning. We attended the Landshark that was supposed to be casual informal attire and were turned away due to tank tops. But yet the JWB Steakhouse is a formal wear and there were people wearing flashy shorts and tie die Tshirts. The service was great at JWB and the lobby bar. But very slow at the buffet. Over all, nice resort and about what I’d expect for the sale price we paid. It would get repetitive for food for a full weeks stay.
Stayed 2 nights in Nov 2024

10/10 Excellent

Dennis

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff are incredible!! Resort is great and we enjoyed everything. But, the staff members make it amazing!!! Johan, Michael, Jesus, and the entire entertainment team felt like family after a few days… but overall everyone was super friendly!!!!
Stayed 8 nights in Nov 2024

10/10 Excellent

Noah, Pleasant Valley

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Nov 2024

10/10 Excellent

Romeo

Stayed 2 nights in Oct 2024

8/10 Good

Elsy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean,quiet, good food. It doesn't have a beach, there is not a lot of entertainment.
Stayed 3 nights in Nov 2024

10/10 Excellent

Jonah

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Amazing but Expedia is slow
Stayed 5 nights in Oct 2024

8/10 Good

Emma

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2024

10/10 Excellent

Stacia

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We just returned from a week at Margaritaville and highly recommend it. There is room for confusion as there are 2 Margaritaville resorts in close proximity, this was the adults only resort. There is no usable beach currently. I know for some that is a non-negotiable. I feel they have done an excellent job of making up for that with abundant chairs and umbrellas, many with ocean view. The room was modern and so clean. We greatly appreciated the rainfall shower, and the fact that the water was hot at any hour of the day. The bed was really comfortable, and we loved the Kliptsh Bluetooth speaker provided. The alcohol was premium, and freely flowing. No watered down drinks here! We discovered the Iceberg very late in our stay, which was a frozen margarita served on draft beer, perfect for the pool. My only complaint in this department was no cranberry juice. The food was great. The scale of the resort plays a huge factor here. There are only 2 restaurants to reserve with formal service, bith of which had fantastic food. That said, you have seated, order off the menu/cooked to order bar food, and room service which we thought was the best in total from our other all inclusive experiences. We wished there was someplace to walk, but there just wasn't. The road in was not paved, and narrow, not suitable for walking. The staff is really the highlight here. They work incredibly hard and are so personable. It was terrific to make new friends from all over the globe.
Stayed 7 nights in Nov 2024