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Palmar Beach Resort and Spa Riviera Maya - All Inclusive

4.5 star property

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Photo gallery for Palmar Beach Resort and Spa Riviera Maya - All Inclusive

Exterior
Terrace/patio
On the beach, white sand, beach umbrellas, beach towels
Corner Suite Swim Up Ocean Front - Kids Free all year round (up to 12 years old) | Premium bedding, down duvets, free minibar, in-room safe
Couples treatment room(s), sauna, hot tub, steam room

Reviews

7.2 out of 10
Good

Popular amenities

  • Bar
  • Breakfast included
  • Room service
  • Laundry

Explore the area

Map
Carretera Cancun - Tulum km 27.5, Bahia Petempich, Puerto Morelos, QROO, 77580
  • Puerto Morelos Town Square
    ‪1 min walk‬
  • Ojo de Agua Beach
    ‪3 min walk‬
  • Puerto Morelos Beach
    ‪6 min drive‬
  • Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪23 min drive‬

Room options

View all photos for Deluxe 2 Queen- Kids Free all year round (up to 12 years old)

Premium bedding, down duvets, free minibar, in-room safe

Deluxe 2 Queen- Kids Free all year round (up to 12 years old)

  • 59 sq m
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Swim Up King - Kids Free all year round (up to 12 years old)

Terrace/patio

Deluxe Swim Up King - Kids Free all year round (up to 12 years old)

  • 50 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Corner Suite Ocean Front- Kids Free all year round (up to 12 years old)

Corner Suite Ocean Front- Kids Free all year round (up to 12 years old) | View from room

Corner Suite Ocean Front- Kids Free all year round (up to 12 years old)

  • 115 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Two Deluxe Ocean View Lock Off - Kids Free all year round (up to 12 years old)

Premium bedding, down duvets, free minibar, in-room safe

Two Deluxe Ocean View Lock Off - Kids Free all year round (up to 12 years old)

  • 116 sq m
  • Ocean view
  • Sleeps 6
  • 1 King Bed, 2 Double Beds and 1 Double Sofa Bed

View all photos for Family Suite - Kids Free all year round (up to 12 years old)

Premium bedding, down duvets, free minibar, in-room safe

Family Suite - Kids Free all year round (up to 12 years old)

  • 58 sq m
  • Sleeps 4
  • 1 Double Bed, 1 Single Sofa Bed and 1 Double Sofa Bed

View all photos for Deluxe Swim Up 2 Queen - Kids Free all year round (up to 12 years old)

Terrace/patio

Deluxe Swim Up 2 Queen - Kids Free all year round (up to 12 years old)

  • 50 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Studio King - Kids Free all year round (up to 12 years old)

Premium bedding, down duvets, free minibar, in-room safe

Studio King - Kids Free all year round (up to 12 years old)

  • 48 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for One Bedroom Suite Ocean View 2 Queens - Kids Free all year round (up to 12 years old)

Premium bedding, down duvets, free minibar, in-room safe

One Bedroom Suite Ocean View 2 Queens - Kids Free all year round (up to 12 years old)

  • 120 sq m
  • Sea view
  • Sleeps 4
  • 2 Double Beds

View all photos for Studio Swim Up King - Kids Free all year round (up to 12 years old)

View from room

Studio Swim Up King - Kids Free all year round (up to 12 years old)

  • 48 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Two Bedroom Corner Suite - Kids Free all year round (up to 12 years old)

Premium bedding, down duvets, free minibar, in-room safe

Two Bedroom Corner Suite - Kids Free all year round (up to 12 years old)

  • 180 sq m
  • Sea view
  • Sleeps 6
  • 1 King Bed and 2 Double Beds

View all photos for Corner Suite Swim Up Ocean Front - Kids Free all year round (up to 12 years old)

Corner Suite Swim Up Ocean Front - Kids Free all year round (up to 12 years old) | Premium bedding, down duvets, free minibar, in-room safe

Corner Suite Swim Up Ocean Front - Kids Free all year round (up to 12 years old)

  • 115 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe King - Kids Free all year round (up to 12 years old)

Deluxe King - Kids Free all year round (up to 12 years old) | Premium bedding, down duvets, free minibar, in-room safe

Deluxe King - Kids Free all year round (up to 12 years old)

  • 59 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Deluxe Ocean View King - Kids Free all year round (up to 12 years old)

Premium bedding, down duvets, free minibar, in-room safe

Deluxe Ocean View King - Kids Free all year round (up to 12 years old)

  • 59 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Family Suite Ocean View - Kids Free all year round (up to 12 years old)

Premium bedding, down duvets, free minibar, in-room safe

Family Suite Ocean View - Kids Free all year round (up to 12 years old)

  • 58 sq m
  • Ocean view
  • Sleeps 4
  • 1 Double Bed, 1 Single Sofa Bed and 1 Double Sofa Bed

View all photos for Two Deluxe Lock Off - Kids Free all year round (up to 12 years old)

Premium bedding, down duvets, free minibar, in-room safe

Two Deluxe Lock Off - Kids Free all year round (up to 12 years old)

  • 116 sq m
  • Sleeps 6
  • 1 King Bed, 1 Double Sofa Bed and 2 Double Beds

View all photos for Two Bedroom Suite Ocean View - Kids Free all year round (up to 12 years old)

Premium bedding, down duvets, free minibar, in-room safe

Two Bedroom Suite Ocean View - Kids Free all year round (up to 12 years old)

  • 231 sq m
  • Ocean view
  • Sleeps 6
  • 1 King Bed and 2 Double Beds

View all photos for Deluxe Ocean View 2 Queen - Kids Free all year round (up to 12 years old)

Premium bedding, down duvets, free minibar, in-room safe

Deluxe Ocean View 2 Queen - Kids Free all year round (up to 12 years old)

  • 59 sq m
  • Sea view
  • Sleeps 4
  • 2 Double Beds

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About this property

Palmar Beach Resort and Spa Riviera Maya - All Inclusive

Luxury resort on the beach, with 5 outdoor pools
Catch some rays at the beach or spend the day relaxing at Palmar Beach Resort and Spa Riviera Maya - All Inclusive's full-service spa. Then enjoy a meal at one of the resort's 7 restaurants. Change of bedsheets is available on request
Palmar Beach Resort and Spa Riviera Maya - All Inclusive offers 435 air-conditioned accommodations, which are accessible via exterior corridors, and features indoor private hot tubs and free minibar items. Rooms open to furnished balconies. Beds feature down duvets and premium bedding. Televisions come with cable channels. Bathrooms include a separate bath and shower with in-room jetted baths and a rainfall showerhead. Bathrooms are also outfitted with bathrobes, slippers and hairdryers.

Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Business-friendly amenities include desks, safes and telephones. In-room massages, hypo-allergenic bedding and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

2 outdoor tennis courts and a 24-hour health club are featured at the resort. 5 outdoor swimming pools are on site along with a children's pool.

The recreational activities listed below are available either on-site or nearby; fees may apply.

The on-site spa has 11 treatment rooms, including rooms for couples. Services include deep-tissue massages, hot stone massages, facials and body wraps. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. The spa is equipped with a sauna, a hot tub and a steam room. The spa is open daily. There are hot springs/mineral springs on site.
During your stay at Palmar Beach Resort and Spa Riviera Maya - All Inclusive, you're just a quick walk from Puerto Morelos Town Square. Free breakfast, free valet parking and 5 outdoor pools are available.
  • Free buffet breakfast served daily
  • Free Wi-Fi (speed: 25+ Mbps)
  • Free valet parking
  • Enjoy international cuisine at Caprichos, one of the property's 7 restaurants and 6 bars/lounges
  • Take a swim in the 5 outdoor pools
  • Indulge with body treatments, body wraps or aromatherapy at the spa
  • Services include babysitting, a children's club and dry cleaning/laundry
  • On-site recreation includes 2 outdoor tennis courts, a 24-hour gym and kayaking
  • Steps from Puerto Morelos Town Square and 6 minutes by car from Puerto Morelos Beach
Palmar Beach Resort and Spa Riviera Maya - All Inclusive is an all-inclusive resort. Room rates include meals and beverages at on-site restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

Palmar Beach Resort and Spa Riviera Maya - All Inclusive offers its guests a full-service spa, 5 outdoor swimming pools, outdoor tennis courts, and a 24-hour health club. There are 7 restaurants on site, along with a coffee shop/cafΘ. You can enjoy a drink at one of the bars, which include 6 bars/lounges and a poolside bar. Free breakfast is served daily.

A children's pool, a complimentary children's club, and a garden are also featured at the luxury Palmar Beach Resort and Spa Riviera Maya - All Inclusive. Free valet parking is available.

This 4.5-star Puerto Morelos resort is smoke free.

Guests are served a free buffet breakfast daily from 7:00 AM to 11:30 AM.
Caprichos – This restaurant specialises in international cuisine.
Pinxos 32 – On-site restaurant. Open daily.
Davino – On-site restaurant. Open daily.
Al Forno – On-site restaurant. Open daily.
La Casona – On-site restaurant. Open daily.
24-hour room service is available.

All-inclusive details

This resort is all-inclusive. On-site food and beverages are included in the room price (some restrictions may apply).

Activities and facilities/equipment

All on-site activities and use of facilities and equipment are included.

Water activities

Kayaking

Land activities

Tennis
Volleyball
Tennis racquets
Children's club

Lessons/classes/games

Aerobics
Yoga

Entertainment

On-site entertainment and activities
On-site live performances
Theme parties

Languages

English, French, German, Italian, Russian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Free in-room WiFi has a 2-device limit

Parking and transport

  • Free uncovered valet parking on site

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 11:30 AM
  • 6 bars/lounges
  • 7 restaurants
  • A coffee shop/cafe
  • A poolside bar

Restaurants on site

  • Al Forno
  • Caprichos
  • Davino
  • La Casona
  • Pinxos 32

Things to do

  • 2 outdoor tennis courts
  • 24-hour health club
  • 5 outdoor pools
  • Bicycle storage
  • Children's pool
  • Designer stores
  • Free children's club
  • Full-service spa
  • Kayaking
  • Playground
  • Tennis lessons

Family friendly

  • 5 outdoor pools
  • Baby bath
  • Baby monitor
  • Changing table
  • Children's games
  • Children's pool
  • Free children's club
  • In-room babysitting
  • Laundry facilities
  • Playground
  • Supervised activities for children (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage

Guest services

  • Change of bedsheets (on request)
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Proposal/romance packages

Business services

  • Meeting rooms

Outdoors

  • Beach towels
  • Beach umbrellas
  • Garden
  • On the beach
  • Outdoor entertainment area

Full-service spa

  • 11 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hot tub
  • Hot/mineral springs
  • Hydrotherapy
  • In-room massages
  • Manicures/pedicures
  • Sauna
  • Spa open daily
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible shuttle
  • Lift (90 centimetre wide door)
  • Tile flooring in room
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (120 centimetre high)
  • Wheelchair-accessible restaurant

Room amenities

Bedroom

  • Down comforter
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Dressing gowns
  • Hair dryer
  • Jetted bathtub
  • Rainfall showerhead
  • Separate bathtub and shower
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 50-inch TV with cable channels

Food and drink

  • 24-hour room service
  • Free stocked minibar
  • Restaurant dining guides

More

  • Access via exterior corridors
  • Air conditioning
  • Desk
  • Iron/ironing board
  • Laptop workspace
  • Mobile key entry
  • Phone
  • Safe
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property.

We should mention

  • Pool access available from 7:00 AM to 7:00 PM
  • Reservations are needed for massage services and spa treatments. For reservations, contact the resort before arrival using the contact information on the booking confirmation.
  • Up to 2 children aged 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Free in-room WiFi has a 2-device limit.

Property is also known as

Palmar Riviera Maya Inclusive
Palmar Riviera Maya by Tafer AI
Palmar Beach Resort Spa Riviera Maya
Palmar Beach Resort and Spa Riviera Maya - All Inclusive Resort
Palmar Beach Riviera Maya by Tafer Hotels Resorts All Inclusive

Palmar Beach Resort and Spa Riviera Maya - All Inclusive Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 24 out of 67 reviews
Rating 8 - Good. 17 out of 67 reviews
Rating 6 - Okay. 10 out of 67 reviews
Rating 4 - Poor. 7 out of 67 reviews
Rating 2 - Terrible. 9 out of 67 reviews

8.4/10

Cleanliness

9.0/10

Staff & service

7.2/10

Amenities

7.6/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

6/10 Okay

Gail

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Amenities
The staff were wonderful but we were limited to only one or two restaurants per meal and almost no activities. The designated teen area had a foosball table, ping pong etc but smelled musty and there was almost no one there. Lots of advertising for extras but no discount for all the things on the website that are not actually available.
Stayed 4 nights in Dec 2024

4/10 Poor

Waleed

Travelled with family
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Food was not good relative to the cost. Need tastier food
Stayed 5 nights in Dec 2024

4/10 Poor

Airida

Disliked: Staff & service, property conditions & facilities
Stayed 5 nights in Dec 2024

8/10 Good

Jonathan Scott

Travelled with family, Travelled with family and small children
The property is beautiful and staff is nice. It recently changed management so they seem to be having some transitioning kinks. The pools were freezing and at the restaurants they didn’t have tables big enough for my whole family so we couldn’t sit together.
Stayed 4 nights in Dec 2024

8/10 Good

Peter

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Bad service in the restaurants. Excellent buffet. staff very friendly and helpful.
Stayed 4 nights in Dec 2024

8/10 Good

Nitin

Travelled with family and small children
Liked: Cleanliness, staff & service
It was getting remodeled so very few guests and no activity was happening
Stayed 5 nights in Dec 2024

10/10 Excellent

Jhoander Ruiz

Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 4 nights in Nov 2024