Skip to main content
Beginning of main content

Enter dates to see availability

Run of the House

Bed Count 1 King Bed Maximum Occupancy 2 Max

Preferred Club Junior Suite Ocean View Double

Bed Count 1 Full Bed Maximum Occupancy 3 Max

Preferred Club Junior Suite Ocean Front King

Bed Count 1 King Bed Maximum Occupancy 2 Max

Preferred Club Junior Suite Ocean Front Double

Bed Count 1 Full Bed Maximum Occupancy 3 Max

Preferred Club Master Suite Ocean Front King

Bed Count 1 King Bed Maximum Occupancy 2 Max

Preferred Club Junior Suite Swimout Tropical View Double

Bed Count 1 Full Bed Maximum Occupancy 3 Max

Hotel Description

Our customers tell us that they can't get enough of the helpful staff at Secrets Riviera Cancún All Preferred - Adults Only - All inclusive. During your stay, you're just a quick walk from Petempich Bay. Free breakfast, free WiFi in public areas and free valet parking are available. This property offers pet-friendly amenities, such as food and water bowls.

  • Free cooked-to-order breakfast served daily
  • Free WiFi
  • Free valet parking and self-parking
  • Options for a bite to eat or a refreshing drink include a coffee shop, a restaurant, a beach bar and a bar/lounge
  • Take a swim in the outdoor pool or soak in the hot tub
  • Indulge with facials, body wraps or massages at Relax Spa By Pevonia
  • Services include a lifeguard on-site, dry cleaning/laundry and a concierge
  • On-site recreation includes a private beach, a gym and fitness classes
  • Steps from Petempich Bay and Arrecife de Puerto Morelos National Park
  • Dogs welcome for a fee (restrictions apply)
  • Pet-friendly amenities are available, including food and water bowls

About the Secrets Riviera Cancún All Preferred - Adults Only - All inclusive

Location Carretera Cancun-Puerto Morelos KM 27.5, Puerto Morelos, QROO 77580

All-inclusive Details

This property is all-inclusive. On-site food and beverages are included in the room price (some restrictions may apply).

Activities and facilities/equipment
Water activities

  • Kayaking
  • Snorkelling
  • Windsurfing

Land activities
  • Tennis

Lessons/classes/games
  • Yoga

Entertainment

  • Theme parties

Not included

  • Spa/beauty facilities and services

  • Kayaking included
  • Yoga classes/lessons included
  • Windsurfing included
  • Spa/beauty facilities and services not included
  • Theme parties included
  • Snorkelling included
  • Tennis included

Property Features

Secrets Riviera Cancún All Preferred - Adults Only - All inclusive is an all-inclusive property. Room rates include meals and beverages at on-site restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities. Simply walk outside to feel the sun on your face at the white sand beach. Pamper yourself with a treatment at the full-service spa and enjoy amenities at Secrets Riviera Cancún All Preferred - Adults Only - All inclusive such as an outdoor pool and a hot tub. Free breakfast is served daily. There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at one of the bars, which include a beach bar and a bar/lounge. A computer station is on site and WiFi is free in public spaces. This Mediterranean property also offers a fitness centre, a garden and a terrace. Free self parking and valet parking are available. Smoking is allowed in designated areas at this 5-star Puerto Morelos property.

  • 164 guestrooms or units
  • 4 levels
  • 3 buildings
  • 8933 sq ft of conference space
  • 830 sq. m of conference space
  • Built in 2016
  • Cooked-to-order breakfast (free)
  • Deli
  • Towels for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Conference centre
  • Business facilities
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Pool or billiards table
  • Corner/local shop
  • Terrace
  • Garden
  • Beauty salon
  • ATM
  • Lift
  • Smoking in designated areas
  • Water dispenser
  • Bar or lounge
  • Bar on the beach
  • Coffee shop
  • Dining venue

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking , Free valet parking

Transport

  • Parking: Free valet parking and self parking

Room Amenities

Secrets Riviera Cancún All Preferred - Adults Only - All inclusive offers 164 air-conditioned accommodations with minibars and espresso makers. Flat-screen televisions are featured in guestrooms. Bathrooms include a shower, dressing gowns, slippers and designer toiletries. This Puerto Morelos property provides complimentary wireless Internet access. Business-friendly amenities include desks, safes and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

  • Minibar
  • In-room dining (24 hours)
  • Flat-screen television
  • Espresso maker
  • Coffee maker
  • Shower
  • Housekeeping (daily)
  • Hairdryer
  • Safe
  • Dressing gowns
  • Slippers
  • Designer toiletries
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout curtains
  • Air conditioning
  • Wardrobe or cupboard
  • Change of towels (on request)
  • Change of bedsheets (on request)

Food & Drink

Guests are served a free cooked-to-order breakfast daily from 7:00 AM to 11:30 AM.

Secrets Riviera Cancún All Preferred - Adults Only - All inclusive has a restaurant on site.

24-hour room service is available.

Nearby Activities

An outdoor pool and Access to hot tub are on site. Other recreational amenities include a private beach and a fitness centre.

Guests aged under 18 years old are not allowed in the swimming pool, fitness facility or hot tub.

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Ecotours nearby
  • Snorkelling nearby
  • Fitness classes on site

Spa Services

Guests can indulge in a pampering treatment at the property's full-service spa, Relax Spa By Pevonia. Services include deep-tissue massages, hot stone massages, sports massages and facials. The spa is equipped with a sauna. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy and reflexology. The spa is open daily.

  • Manicures and pedicures
  • Body treatments
  • Body wraps
  • Facial treatments
  • Body scrubs
  • Aromatherapy treatments
  • Hydrotherapy treatments
  • Hot stone massage
  • Deep tissue massage
  • Sauna in spa
  • Reflexology
  • Sports massage
  • Detoxification wrap
  • Massages

Hotel Policies

Check-in

  • Check-in time ends at midnight
  • Check-in time starts at 3:00 PM
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children younger than 18 are not allowed at this adults-only property. All guests 18 and older are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Pet Policy

  • Pets: USD 65 per pet, per night
  • Only dogs are allowed
  • Maximum 1 (weight limit: 22 lb per pet)
  • Food and water bowls are available
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmationService animals are exempt from fees.

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards and cash

This property reserves the right to pre-authorise the guest's credit card prior to arrival.

This property uses a grey water recycling system and eco-friendly cleaning products

Safety features at this property include a fire extinguisher and a first aid kit

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express and cash. This property reserves the right to pre-authorise the guest's credit card prior to arrival. This property uses a grey water recycling system and eco-friendly cleaning products. For guests' safety, the property includes a fire extinguisher, a smoke detector and a first aid kit in all accommodation. Guests can access their rooms with a mobile device.

  • Grey water recycling system
  • Sustainability/community reinvestment (10% revenue or more)
  • Guest education on local ecosystems and culture
  • Credit card pre-authorization
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Caters to adults only
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Pets allowed in specific rooms only
  • Debit cards not accepted
  • Staffed front desk
  • Onsite COVID-19 testing (Antigen) is available
  • LGBTQ friendly
  • Smoke detector
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Guest accommodation is sealed after cleaning
  • Masks are not compulsory at the property
  • Contactless food service / room service is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Protective clothing is not available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Social distancing measures are in place
  • Contactless check-in is available
  • No rollaway/extra beds available
  • Property follows regional sanitisation guidelines National Guidelines for reopening Tourism (Mexico)
  • No cots (infant beds) available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • Individually-wrapped food options are available for lunch
  • Individually-wrapped food options are available for dinner
  • Minimum guest age is 18
  • Gap period enforced between guest stays - 24 hours

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 65 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You should know

  • Reservations are needed for massage services and spa treatments. For reservations, contact the property before arrival using the contact information on the booking confirmation.
  • This is an adults-only property and guests under 18 years old aren't allowed.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
url importing http://www.ebookers.fi/Puerto-Morelos-Hotels-Secrets-Riviera-Cancún-All-Preferred---Adults-Only---All-inclusive.h60043197-p2.Hotel-Reviews?rm1=a2&
There was an error importing /Puerto-Morelos-Hotels-Secrets-Riviera-Cancún-All-Preferred---Adults-Only---All-inclusive.h60043197-p2.Hotel-Reviews?rm1=a2&, error: javax.servlet.jsp.JspTagException: 301 http://www.ebookers.fi/Puerto-Morelos-Hotels-Secrets-Riviera-Cancún-All-Preferred---Adults-Only---All-inclusive.h60043197-p2.Hotel-Reviews?rm1=a2&
*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.