See all properties

Ventus Ha at Marina El Cid Spa & Beach Resort

4.0 star property
VIP Access

Choose dates to view prices

Photo gallery for Ventus Ha at Marina El Cid Spa & Beach Resort

Private beach nearby, white sand
2 outdoor pools
Poolside bar
2 outdoor pools
3 bars/lounges, poolside bar

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar

Explore the area

Map
Boulevard El Cid, Unidad 10, Puerto Morelos, QROO, 77580
  • Puerto Morelos Town Square
    ‪3 min drive‬
  • Ojo de Agua Beach
    ‪8 min drive‬
  • Puerto Morelos Beach
    ‪16 min drive‬
  • Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪28 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
Learn more about VIP AccessOpens in a new window

Room options

View all photos for Junior Suite Platinum

Junior Suite Platinum | Free minibar, iron/ironing board, bed sheets

Junior Suite Platinum

  • 53 sq m
  • Sleeps 4
  • 1 King Bed and 1 Queen Murphy Bed

View all photos for Junior Room

Junior Room | Free minibar, iron/ironing board, bed sheets

Junior Room

  • 53 sq m
  • Sleeps 4
  • 1 King Bed and 1 Queen Murphy Bed

View all photos for Family Room Platinum

Free minibar, iron/ironing board, bed sheets

Family Room Platinum

  • 53 sq m
  • Sleeps 5
  • 2 Double Beds and 1 Queen Murphy Bed

View all photos for Family Room

Free minibar, iron/ironing board, bed sheets

Family Room

  • 53 sq m
  • Sleeps 5
  • 2 Double Beds and 1 Queen Murphy Bed

Similar properties

Interior

Hotel Marina El Cid Spa & Beach Resort All Inclusive

  • Pool
  • Hot tub
  • All-inclusive
  • Spa
4.3 out of 5, Excellent, (2049)
The price is €461
for 1 room
includes taxes & fees
28 Apr - 29 Apr
Hotel Marina El Cid Spa & Beach Resort All Inclusive

About this property

Ventus Ha at Marina El Cid Spa & Beach Resort

All-inclusive hotel with 2 restaurants and 2 outdoor pools
2 restaurants, 2 outdoor pools and a full-service spa are available at this hotel. Additionally, 3 bars/lounges, a poolside bar and a snack bar/deli are on-site.
Ventus Ha at Marina El Cid Spa & Beach Resort offers 150 air-conditioned accommodations with free minibar items and minibars. 32-inch flat-screen televisions come with premium satellite channels. Bathrooms include a shower, complimentary toiletries and hairdryers. Additionally, rooms include complimentary bottles of water and an iron/ironing board. Housekeeping is provided on a daily basis.
2 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include Access to hot tub and a sauna.
Guests can indulge in a pampering treatment at the hotel's full-service spa, El Cocay Spa. Services include facials and body scrubs. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. The spa is equipped with a sauna, a hot tub and Turkish bath/hammam.

The spa is open daily. Children under 12 years old are not allowed in the spa without adult supervision. Guests under 6 years old are not allowed in the spa.

Our customers tell us that they can't get enough of the pool at Ventus Ha at Marina El Cid Spa & Beach Resort. During your stay, you'll be within walking distance of Puerto Morelos Town Square. 2 outdoor pools, 2 restaurants and 3 bars are available.
  • The 2 restaurants, poolside bar and 3 bars/lounges offer choices for drinking and dining
  • Take a swim in the 2 outdoor pools or soak in the hot tub
  • Indulge with hydrotherapy, aromatherapy or facials at El Cocay Spa
  • Services include free food shopping service, dry cleaning/laundry and a concierge
  • On-site recreation includes a sauna
  • Guests have great things to say about the pool and the helpful staff
  • 12 minutes on foot from Arrecife de Puerto Morelos National Park and a 3-minute drive from Puerto Morelos Town Square
Ventus Ha at Marina El Cid Spa & Beach Resort is an all-inclusive hotel. Room rates include meals and beverages at on-site restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

A private beach is featured. Ventus Ha at Marina El Cid Spa & Beach Resort offers its guests a full-service spa, 2 outdoor swimming pools, Access to hot tub, and a sauna. There are 2 restaurants on site, along with a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include 3 bars/lounges and a poolside bar.

A children's pool, spa services, and multilingual staff are also featured at the eco-certified Ventus Ha at Marina El Cid Spa & Beach Resort.

Smoking is allowed in designated areas at this 4-star Puerto Morelos hotel.

Ventus Ha at Marina El Cid Spa & Beach Resort has 2 restaurants on site.

All-inclusive details

This hotel is all-inclusive. On-site food and beverages are included in the room price (some restrictions may apply).

Awards and affiliations

Eco-certified property
This property participates in EarthCheck – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Languages

English, Spanish

Property amenities

Parking and transport

  • Wheelchair-accessible parking available

Food and drink

  • 2 restaurants
  • 3 bars/lounges
  • A poolside bar
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • 2 outdoor pools
  • Children's pool
  • Full-service spa
  • Hot tub
  • Sauna
  • TV in common areas

Family friendly

  • 2 outdoor pools
  • Children's pool
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Free grocery shopping service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Outdoors

  • Direct access to a private beach

Full-service spa

  • Aromatherapy
  • Body scrubs
  • Facials
  • Hot tub
  • Hydrotherapy
  • Massage
  • Sauna
  • Spa open daily
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium satellite channels

Food and drink

  • Free bottled water
  • Free stocked minibar

More

  • Air conditioning
  • Iron/ironing board

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 11:30 PM
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Ventus Ha at Marina El Cid Spa & Beach Resort

Children and extra beds

  • Children are welcome.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Destination fee: USD 4 per accommodation, per night.
  • Resort fee: USD 15 per accommodation, per night

We've listed all charges provided to us by the property.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 25 years old.
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector and a smoke detector
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property.

We should mention

  • Reservations are needed for massage services. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • For stays on 1 January, the total price shown includes a charge for a mandatory New Year's Day gala dinner.
  • Pets and service animals are not allowed on site.

Property is also known as

Ventus Ha at Marina El Cid
Ventus Ha At Marina Cid Spa &
Ventus Ha at Marina El Cid Spa & Beach Resort Hotel
Ventus Ha at Marina El Cid Spa Beach Resort All Inclusive
Ventus Ha at Marina El Cid Spa & Beach Resort Puerto Morelos

Ventus Ha at Marina El Cid Spa & Beach Resort Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 570 out of 877 reviews
Rating 8 - Good. 178 out of 877 reviews
Rating 6 - Okay. 71 out of 877 reviews
Rating 4 - Poor. 29 out of 877 reviews
Rating 2 - Terrible. 29 out of 877 reviews

9.6/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Yenifer

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jan 2025

10/10 Excellent

ariyanna

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved it! Was very modern, the only thing that sucked is that i was literally living with mosquitoes
Stayed 5 nights in Jan 2025

4/10 Poor

INGA, Hyannis

Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Poor service, no beach access, no beach area as expected, limited dining, mosquitoes everywhere, dirty classes .. looks like the stuff doesn’t care about anything.. the pic not same as what you see on Expedia or other websites.. they didn’t update even the map..
Stayed 7 nights in Jan 2025

10/10 Excellent

Adeem

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved the various options of being able to access all the different pools and areas of the facility along with multiple dining options. Golf carts weren’t always available, so make sure you don’t mind the walking (which is not too bad). They can improve their beddings and pillows in general, as they weren’t the best.
Stayed 7 nights in Dec 2024

10/10 Excellent

Christophe

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Jan 2025

10/10 Excellent

Brenda

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What a beautiful stay! Feels very luxurious and the resort was so big! Lots to do and see, the children just loved the water park. Food was fabulous!
Stayed 1 night in Jan 2025

10/10 Excellent

vito

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
They got a little cheap with the pool towels but other than that it was perfect
Stayed 7 nights in Jan 2025

6/10 Okay

Bethany

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful property. Elevator was broken and I was on the fifth floor. Also the included food options being on the other side of the resort was a bit annoying.
Stayed 6 nights in Dec 2024

6/10 Okay

LY P

Liked: Cleanliness
Stayed 5 nights in Dec 2024

6/10 Okay

Meliver Aramburo

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Jan 2025

8/10 Good

Brian

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a nice place to stay.
Stayed 4 nights in Jan 2025

2/10 Terrible

Maher

Disliked: Cleanliness, staff & service, property conditions & facilities
I was placed in Building 31, which was still under construction. The noise was extremely loud, both in the morning and evening, making it impossible to sleep. I felt uncomfortable throughout my stay and raised my concerns with the front desk, but nothing was done. Additionally, on rainy days, there were no umbrellas available, and I had to walk in the rain every day. Given these issues, I would like to request compensation for my experience.
Stayed 6 nights in Jan 2025

10/10 Excellent

Agnieszka

Liked: Cleanliness, staff & service, property conditions & facilities
This is a wonderful spot for a vacation! The staff truly go above and beyond to make you feel welcomed and at home. With easy access to the beach, delicious food, and spotless rooms, it’s hard not to enjoy your stay. The restaurants are fantastic too, adding to the overall positive experience!
Stayed 5 nights in Jan 2025

2/10 Terrible

Artyom

Stayed 7 nights in Jan 2025

2/10 Terrible

Josean, Whitehall

Stayed 1 night in Jan 2025

6/10 Okay

Michele

Travelled with family
Liked: Cleanliness
We upgraded and wanted ocean view at the Ventus property. We’re told not available. Stayed at the Ha. First arrival a/c didn’t work. Said they fixed. Didn’t. Hot first night. Moved rooms. A/C didn’t work. Fixed the second day. Didn’t. Froze. It stuck on. Aromatherapy wasn’t done early enough so we missed out a night. Special pillow wasn’t available. View was of construction workers building the unit across from us. Heard banging. Asked to be moved to ocean view. Didn’t need butler but wasn’t offered this option. Paid for it. Was reimbursed 1/2 of our upgrades but still didn’t need the vip. Moved to ocean view 4th day (downgrade) according to their pricing but wasn’t compensated the downgraded price. Was offered 2 30 minute massages then was going to take it away for giving us the view we wanted. I refused that. She said we could keep it. They were very reluctant to have us off the Ha property for some reason. Much happier at the Ventus side beach side. Still didn’t NEED the butler vip service. It was nice but we don’t drink top shelf. We didn’t use the complimentary snacks at the platinum rooms etc. once we were told our desired room wasn’t available we looked in their website and they were always available so we were betrayed and deceived. I would not stay again from our experience but others said they loved it. We are not high maintenance people. Just wanted a view and to relax. Not keep moving around from room to room. I am waiting on a better reimbursement from Expedia
Stayed 7 nights in Jan 2025

2/10 Terrible

Mikayel

Travelled with family
Disliked: Staff & service, amenities
Place was overcrowded. Staff was unhelpful, specifically the managers.Food below average and not fresh at times . Drinks watered . WiFi is extra 60$ No dining was available to book 4 days prior.
Stayed 4 nights in Jan 2025

8/10 Good

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Dec 2024

10/10 Excellent

Rosabel

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Highly recommended this property. We truly enjoyed our 7 days stay.
Stayed 7 nights in Dec 2024

8/10 Good

Ruben

Stayed 4 nights in Jan 2025

10/10 Excellent

Devin

Stayed 1 night in Jan 2025

4/10 Poor

francois

Liked: Cleanliness
Stayed 6 nights in Dec 2024

10/10 Excellent

Sherry

Liked: Cleanliness, staff & service, property conditions & facilities
Love how you can use all 3 properties and the Ruf top bar and new pools are amazing!
Stayed 5 nights in Dec 2024

8/10 Good

Wesley Damian

Stayed 7 nights in Dec 2024

8/10 Good

Jenna

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The three properties were well maintained and clean. The staff was very welcoming and helpful. We enjoyed being able to go to all three properties depending on what we wanted for the day. Marina El Cid is definitely the property for families and fun. Ventus and Ventus 'Ha are more for relaxing and quiet. Food was good and there was always something for everyone, but not anything to rave about. The most disappointing part was the $139 USD that had to be paid upon check in - we were told it was tax that we are used to paying (usually around $20-25 per room), but now there is a resort fee that has to be paid as well. Also, you only get 2 wi-fi codes per room and if you need more, it's $60 USD for the week per additional code. This is an additional expense that some families are not prepared for.
Stayed 7 nights in Dec 2024