All-inclusive Details
This resort is all-inclusive. On-site food and beverages are included in the room price (some restrictions may apply).
Gratuities and taxes
Gratuities are included and additional gratuities at guests' discretion are accepted.
Food and beverages
- All à la carte meals, snacks and beverages included
- Room service during certain hours
- In-room minibar (all beverages included)
- In-room spirit dispensers
Activities and facilities/equipment
All on-site activities and use of facilities and equipment are included.
Water activities
- Kayaking
- Snorkelling
- Windsurfing
Land activities
- Fitness facilities
- Tennis
- Access to golf course
- Golf green fees
Lessons/classes/games
Not included
- Use of golf cart
- Childcare
- Spa/beauty facilities and services
- Activities and services offered by independent operators
- Kayaking included
- Yoga classes/lessons included
- Windsurfing included
- A la carte dining included
- Service charge included
- Additional service charge accepted
- Minibar drinks - restrictions apply
- Fitness facilities included
- All meals included
- Tennis included
- Childcare not included
- All available drinks included
- Minibar (all drinks included)
- Use of golf cart not included
- In-room liquor dispensers
- Spa/beauty facilities and services not included
- Activities/services from independent operators not included
- Room service during certain hours
- All on-site activities, and facilities and equipment included
- Golf included
- Snorkelling included
- Golf - green fees included
Property Features
Paraiso de la Bonita, a Luxury Collection Resort, Riviera Maya is an all-inclusive resort. Room rates include meals and beverages at on-site restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities. Spend the day at the beach and work on your tan in the sunloungers (chaise longues) or kick back in the shade with complimentary cabanas and umbrellas. At Paraiso de la Bonita, a Luxury Collection Resort, Riviera Maya, you can cool off in one of the 2 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa. There are 3 restaurants on site, along with a nearby snack bar/deli. For a drink, you can stop by one of the on-site bars, including 2 poolside bars and 2 bars/lounges. Public spaces have free WiFi. This all-inclusive resort also offers outdoor tennis courts, a health club and a hot tub. Free self parking and valet parking are available. This 5-star Puerto Morelos resort is smoke free.
- 90 guestrooms or units
- 3 levels
- 3 dining venues
- 2 bars by the pool
- 2 bars or lounges
- 1400 sq ft of conference space
- 130 sq. m of conference space
- Built in 2001
- Cooked-to-order breakfast (free)
- Deli
- Kid's club (surcharge)
- Childcare (surcharge)
- Terrace on the roof
- Cabanas on the beach (free)
- Beach lounge chairs
- Towels for the beach
- Umbrellas for the beach
- Poolside lounge chairs
- Umbrellas for the pool
- Business facilities
- Conference space
- Dry cleaning
- Self-service laundry
- Front desk (24 hours)
- Staff members are multilingual
- Storage area for luggage
- Front desk safe
- Tour and ticket information
- Concierge
- Wedding services available
- Pool or billiards table
- Library
- Garden
- Gift shop
- Beauty salon
- Newspapers in lobby (free)
- On-site shopping
- Bellhop
- Lift
- No smoking on site
- Bar on the beach
Family Friendly Amenities
- Number of outdoor pools - 2
- Free WiFi
- Soundproofed rooms
- Outdoor tennis courts - 1
- Snack bar/deli
- Laundry facilities
- Babysitting or childcare (surcharge)
- Miniature golf on site
Internet
Available in all rooms:
Free WiFi
Available in some public areas:
Free WiFi
Parking
Free self parking
, Free valet parking
Transport
-
Property shuttles: Airport shuttle
-
Parking: Free valet parking and self parking
Room Amenities
Paraiso de la Bonita, a Luxury Collection Resort, Riviera Maya offers 90 air-conditioned accommodations with MP3 docking stations and free minibar items. Rooms open to furnished balconies or patios. Pillowtop beds feature down duvets and premium bedding. A pillow menu is available. 43-inch flat-screen televisions come with satellite channels. Bathrooms include a separate bath and shower, dressing gowns, slippers and designer toiletries. This Puerto Morelos resort provides complimentary wireless Internet access, with a speed of 250+ Mbps (good for 3–5 people or up to 10 devices). Business-friendly amenities include desks and safes, as well as telephones; free international calls are provided (restrictions may apply). Additionally, rooms include espresso makers and complimentary bottles of water. Hypo-allergenic bedding and an iron/ironing board can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.
- Private balcony or patio (furnished)
- Pillowtop beds
- Stocked minibar (free)
- MP3 dock
- In-room dining (limited hours)
- Flat-screen television
- Satellite channels
- Espresso maker
- Luxury bedding
- Hypo-allergenic bedding
- Down blanket
- Pillow options
- Separate bath and shower
- Rollaway beds (free)
- Housekeeping (daily)
- Nightly turndown service
- International calls (free)
- Hairdryer
- Safe
- Dressing gowns
- Slippers
- Designer toiletries
- Telephone
- Iron and ironing board available
- Desk
- Blackout curtains
- Sound-insulated rooms
- Air conditioning
- Ceiling fan
- Ensuite bathroom
- Wardrobe or cupboard
Food & Drink
La Canoa – This poolside fine-dining restaurant specialises in international cuisine. Guests can order drinks at the bar and enjoy al fresco dining (weather permitting).
Chiringuito – This beachfront steakhouse specialises in local and international cuisine and serves lunch and dinner. Guests can enjoy al fresco dining (weather permitting). Open daily.
Ka'ax – This poolside restaurant specialises in local and international cuisine and serves breakfast, lunch and dinner. Guests can enjoy al fresco dining (weather permitting). Open daily.
Sikil – This poolside sushi bar specialises in sushi and only serves lunch. Guests can enjoy al fresco dining (weather permitting). Open daily.
Asian Fusion – This fine-dining restaurant is located on the beach and specialises in Asian cuisine. Guests can order drinks at the bar and enjoy al fresco dining (weather permitting). Reservations are required. Open daily.
Room service (during limited hours) is available.
Nearby Activities
An outdoor tennis court, a marina and a health club are featured at the resort. 2 outdoor swimming pools are on site along with Access to hot tub. Other recreational amenities include a sauna and a fitness centre.
The recreational activities listed below are available either on-site or nearby; fees may apply.
- Snorkelling on site
- Fishing on site
- Miniature golf on site
- Golfing nearby
- Boat on site
- Surfing/bodyboarding nearby
- Tennis lessons on site
- Volleyball on site
- Kayaking on site
- Motor boating on site
- Windsurfing on site
- Yoga classes/instruction on site
- Pilates classes on site
- Beach yoga on site
- Fitness classes on site
- Sailing on site
- Boat tours on site
- Scuba diving on site
- Sailboat on site
Spa Services
The on-site spa has 16 treatment rooms, including rooms for couples and outdoor treatment areas. Massages are available on the beach and in the spa. Other services include deep-tissue massages, hot stone massages and facials. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy and thalassotherapy. The spa is equipped with a mud bath, a sauna, a hot tub and Turkish bath/hammam.
The spa is open daily. Guests under 18 years old are not allowed in the spa.
- Number of treatment rooms 16
- Outdoor treatment areas
- Couples treatment rooms
- Massages on beach
- Manicures and pedicures
- Body treatments
- Body wraps
- Facial treatments
- Body scrubs
- Aromatherapy treatments
- Thalassotherapy treatments
- Hydrotherapy treatments
- Mud bath in spa
- Hot stone massage
- Deep tissue massage
- Sauna in spa
- Hot tub in spa
- Minimum age to access spa is 18
- Massages
Accessibility
If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
- Wheelchair accessible parking
Hotel Policies
Check-in
- Check-in time ends at anytime
- Check-in time starts at 9:00 AM
- Minimum check-in age is: 18
Special check-in instructions:
This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival.
Paraiso de la Bonita, a Luxury Collection Resort, Riviera Maya offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival.
Check-out
Payment types
Children and extra beds
- Children are welcome.
- Kids stay free! Children stay free when using existing bedding.
- Free rollaway/extra beds!
Pet Policy
- Pets: USD 75 per pet, per night
- Only dogs are allowed
- Maximum 1 (weight limit: 22 lb per pet)
- Pets cannot be left unattended
- Certain rooms only
- You can request a pet-friendly room by reaching out to the property at the number on the booking confirmationService animals are exempt from fees.
Policies
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Discover, debit cards and cash. For guests' safety, the property includes a smoke detector in all accommodation. Cashless payment methods are available for all transactions.
- Staff temperature checks are conducted regularly
- Temperature checks are available to guests
- Bed sheets and towels are washed at a temperature of at least 60°C/140°F
- Pets cannot be left unattended
- Commonly-touched surfaces are cleaned with disinfectant
- Property confirms they are implementing guest safety measures
- Contactless check-out is not available
- Pets allowed in specific rooms only
- Property follows sanitisation practices of Intertek Cristal (3rd party expert - Global)
- Property follows sanitisation practices of Safe Travels (WTTC - Global)
- Staffed front desk
- Onsite COVID-19 testing (Antigen) is available
- LGBTQ friendly
- Smoke detector
- Minimum age for COVID-19 test requirement: 18
- Service animals are allowed
- Service animals are exempt from fees/restrictions
- Cashless transactions are available
- Reservation is not required for facilities on-site
- Property is cleaned with disinfectant
- Staff wears personal protective equipment
- Protective clothing is available to guests
- Masks are available to guests
- Food service has been amended for enhanced safety
- No shield between guests and staff in main contact areas
- Guests are provided with free hand sanitiser
- Social distancing measures are in place
- Contactless check-in is not available
- Property does not follow regional sanitisation guidelines
- Property does not follow a brand or regulatory agency's sanitisation guidelines
- Property confirms they are implementing enhanced cleaning measures
- Children stay free
- Individually-wrapped food options are not available
- Debit cards
- No gap period between guest stays
Fees
Optional extras
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
- Airport shuttle fee: USD 170 per room (return)
- Pet fee: USD 75 per pet, per night
- Service animals are exempt from fees
- Late check-out is available for a fee (subject to availability)
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
Hotel Names
- Zoetry Paraiso de la Bonita Riviera Maya Puerto Morelos
- Zoetry Paraiso Bonita Riviera Maya All Inclusive Puerto Morelos
- Zoetry Paraiso Bonita Riviera Maya All Inclusive
- Zoetry Paraiso Bonita Riviera Maya Puerto Morelos
- Zoetry Paraiso Bonita Riviera Maya
- Zoetry Paraiso Bonita Riviera
- Zoetry Paraiso de la Bonita Riviera Maya
- Zoetry Paraiso de la Bonita Riviera Maya All Inclusive
- Zoetry Paraiso de la Bonita Riviera Maya Optional All Inclusive
You should know
- Reservations are needed for massage services and spa treatments. For reservations, contact the resort before arrival using the contact information on the booking confirmation.
- For stays on 31 December, the total price shown includes a charge for a mandatory New Year's Eve gala dinner.
- Children stay free in the same room as the parent or guardian when using existing bedding.
- Registered guests are the only ones allowed to be in guestrooms.
- Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).
- This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
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