4/10 Poor
Debbie P.
28 Oct 2024
Liked: Cleanliness
Encantame disappointed, no heated pools!! Only Jacuzzi !
I was looking to our annual trip. We have stayed in many places . We were excited on trying something new. We were Aware it would take roughly 20 minutes to get into town. First, when we checked in the check-in process was smooth. We asked for assistance with our luggage, They advised us there was no one there to do so Due to cutbacks. Also made us aware there would be no daily made service only once and three days and they would throw out trash, no replacement of towels . We would have to wash them daily. OK fine we’ll wash them. The only way to get a towel for the pool would be to rent one at five dollars a day. When we went to go rent some towels, there was no one there due to cutbacks You were not allowed to take a cooler to the pool. Only if you’re an owner.. It states heated pools.. It is not :(several people told us. They only turned it on in December. The first day one of the cabinets in the kitchen fell down. I called them. They came up to fix it. The next day it fell again. I had to reach out to them three separate times they mentioned to me they had no one to come and repair it till the following day.. The bed was absolutely horrible hard and Squeaking. No Fitted sheets only flat. The pillows were for a full bed, not a king. The pillows were horrible. No ceiling fans So we had to keep it super cold in order to have air circulating. They had a coffee maker, no filters. We had to go out and buy a flyswatter. The sofa was comfortable, but it squeaked..
Debbie P.
Stayed 4 nights in Oct 2024