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Holiday Suites Business District (Empire Suites Hotel)

3.0 star property

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Photo gallery for Holiday Suites Business District (Empire Suites Hotel)

Reception
Lobby sitting area
Business centre
Deluxe Room | Hypo-allergenic bedding, in-room safe, desk, laptop workspace
Lobby

Reviews

7.0 out of 10
Good

Popular amenities

  • Bar
  • Breakfast available
  • Room service
  • 24/7 front desk
  • Laundry
  • Housekeeping

Explore the area

Map
Rizal Avenue, Puerto Princesa, Palawan, 5300
  • NCCC Mall Palawan
    ‪1 min walk‬
  • SM City Puerto Princesa
    ‪5 min walk‬
  • Mendoza Park
    ‪6 min walk‬
  • Puerto Princesa (PPS)
    ‪17 min walk‬

Room options

View all photos for Superior Twin Room, 2 Single Beds

Superior Twin Room, 2 Single Beds | Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Superior Twin Room, 2 Single Beds

  • 18 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Family Room

Family Room | Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Family Room

  • 28 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Room

Deluxe Room | Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Deluxe Room

  • 25 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Single Room

Superior Single Room | Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Superior Single Room

  • 22 sq m
  • Sleeps 1
  • 1 Double Bed

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About this property

Holiday Suites Business District (Empire Suites Hotel)

Art Deco Puerto Princesa hotel in Puerto Princesa City Centre with free parking
This smoke-free hotel features a restaurant, a bar/lounge and a business centre. Free WiFi in public areas and free self parking are also provided. Additionally, concierge services, laundry facilities and a 24-hour front desk are on-site.
Holiday Suites Business District (Empire Suites Hotel) offers 38 accommodations with a safe and complimentary bottles of water. Cable televisions are provided. Bathrooms include a shower, bidets and complimentary toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. In-room massages, hypo-allergenic bedding and hairdryers can be requested. Housekeeping is provided on a daily basis.

The recreational activities listed below are available either on-site or nearby; fees may apply.
During your stay at Holiday Suites Business District (Empire Suites Hotel), you're just a quick walk from NCCC Mall Palawan. You'll find features such as free WiFi in public areas and free self-parking, plus a restaurant.
  • Free WiFi
  • Free self-parking
  • Enjoy local cuisine while dining at Clever Kitchen
  • Cooked-to-order breakfast served daily for a fee
  • Services include a concierge, tour or ticket assistance and a porter
  • Steps from NCCC Mall Palawan and 5 minutes on foot from SM City Puerto Princesa
  • Airport shuttle service available for a fee
There's a restaurant on site. You can enjoy a drink at the bar/lounge. A business centre and coworking spaces are available.

A computer station is on site and WiFi is free in public spaces. Gift shops/newsstands, tour/ticket assistance, and concierge services are also featured at the business-friendly Holiday Suites Business District (Empire Suites Hotel). An airport shuttle (available 24 hours) is available for a fee. Limited free parking is available on a first-come, first-served basis.

This Art Deco Puerto Princesa hotel is smoke free.

For a fee, guests can enjoy a cooked-to-order breakfast daily from 6 AM to 10 AM.
Clever Kitchen – This restaurant specialises in local cuisine and serves breakfast, lunch, dinner and light fare. Guests can enjoy drinks at the bar.
Room service (during limited hours) is available.

Languages

English, Filipino

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle at scheduled times and on request for a surcharge
  • Free self parking on site
  • Limited on-site parking

Food and drink

  • Daily cooked-to-order breakfast available 6 AM to 10 AM for a fee: PHP 200 to 250 for adults and PHP 100 to 125 for children
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Clever Kitchen

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • Business centre
  • Computer station
  • Coworking space

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Front entrance ramp
  • Lift (84 centimetre wide door)
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk (112 centimetre high)

Room amenities

Bedroom

  • Bedsheets provided
  • Hypo-allergenic bedding

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch TV with cable channels

Food and drink

  • Electric kettle
  • Free bottled water
  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in time starts at 2:00 PM

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Holiday Suites Business District (Empire Suites Hotel)

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 11 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for PHP 800.0 per night.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately PHP 200 to 250 for adults and PHP 100 to 125 for children
  • Airport shuttle fee: PHP 350 per vehicle (one-way)
  • Rollaway bed fee: PHP 800.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Holiday Suites Business District (Empire Suites Hotel) offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation 24 hours prior to arrival with your arrival details. Front desk staff will greet guests on arrival at the property.

We should mention

  • Up to 2 children aged 11 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.

Property is also known as

Empire Hotel Suites
Empire Suites Hotel Palawan Island/Puerto Princesa
Empire Suites Hotel
Empire Suites Hotel Puerto Princesa
Empire Suites Puerto Princesa
Hotel Empire Suites
Empire Suites Hotel
Holiday Suites Business District (Empire Suites Hotel) Hotel

Holiday Suites Business District (Empire Suites Hotel) Reviews

Reviews

7.0

Good

Rating 10 - Excellent. 20 out of 87 reviews
Rating 8 - Good. 27 out of 87 reviews
Rating 6 - Okay. 21 out of 87 reviews
Rating 4 - Poor. 14 out of 87 reviews
Rating 2 - Terrible. 5 out of 87 reviews

7.2/10

Cleanliness

7.8/10

Staff & service

4.0/10

Amenities

6.6/10

Property conditions & facilities

6.0/10

Eco-friendliness

Reviews

8/10 Good

Jim

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a really nice hotel. Hardly any hot water, but the guy took care of it right away.
Stayed 2 nights in Sep 2024

4/10 Poor

Lahiri

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Jul 2024

8/10 Good

bill

Liked: Cleanliness, staff & service, property conditions & facilities
Coming from Canada to Philippines for the 1st time, was expecting a dive for the price charged... I was pleasantly surprised
Stayed 1 night in Jun 2024

2/10 Terrible

Mansoor

Stayed 1 night in Jun 2024

2/10 Terrible

william

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This place was probably one of the worst hotels i’ve stayed at. I’ve been to a lot of places all over the globe, but this was by far THE WORST!!! The staff was unbelievably cunty with me, asking for my itinerary when she had it pulled up on the computer already like she didn’t believe me when i was there the night prior. Charged me 2250 pisos for a late check out? when i never requested a late check out??? also refused to take my cards said cash only, i’m pretty sure it’s just a bunch of scam artists working just like the rest of this godforsaken island, sad to see a holiday in like this.
Stayed 1 night in May 2024

4/10 Poor

Kathia

Travelled with family and small children
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The room is very small for family of 4, Wifi is very weak
Stayed 3 nights in Mar 2024

4/10 Poor

David

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I am disappointed with my stay at Empire Suites Hotel. The hotel is dirty and rundown. Area is dumpy and smelly. They advertise terraces, but the rooms don’t have them. When I asked the Front Desk to change to a room with a terrace, he confirmed there were none. He justified their website by claiming that the restaurant has a terrace.

6/10 Okay

Alex

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Pros - • very affordable • friendly and helpful staff • easy to get tuktuk (local taxi/bikes) from outside the entrance Cons - • aircon doesn’t work very well • Walls are paper thin • There was a window at the top of the wall in the room, when I stood on the bed to see what was outside i found that it looked straight into someone else’s room… very strange. Overall, for the price, I’d say that it was pretty good, and was fine for the 1 night we booked, but i wouldn’t want to stay here for too many nights.
Stayed 1 night in Jan 2024

10/10 Excellent

Christylynn

Liked: Cleanliness, staff & service, property conditions & facilities
I am very satisfied with the place, wi-fi is a plus, dining area around and also burger place open 24 hrs. Overly satisfied with the place.
Stayed 2 nights in Mar 2023

10/10 Excellent

Verified traveller

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Great stay
Stayed 1 night in Feb 2023

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2023

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff not friendly and facilities not clean. Towels are dirty.
Stayed 1 night in Dec 2018

10/10 Excellent

Ronald

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
5 star
Stayed 1 night in Aug 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff are friendly and attentive. Able to provide you with what you need. Just ask for it. This hotel is family oriented. Just walking distance to restaurant or fast food chain including malls like NCCC for shopping or grocery. If you want a quiet night, this is not a place for you. Hotel stay includes continental breakfast or buffett. They never run out of rice or bread. If you like toasted/salted fish, this is a place for you. During my stay, I lost my Fendi watch, but when I checked out and gone out of the door, somebody found my watch and returned it to me. So that was a great sense of relief.
Stayed 15 nights in May 2018

8/10 Good

Robert, Winnipeg Canada

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Its centrally located ..the staff are nice ..
I would recommend this hotel to my friends..check in is nice they give you a mango juice while checking in...and thats great when u travelling all day ..the room are clean...quite and the staff are nice and helpfull also the security guard are friendly i would diffinetely booked this hotel next time again..👍👌
Stayed 2 nights in Jan 2018

8/10 Good

Natalie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice rooms...food was average & no pool, however good location
Stayed 1 night in Jan 2018

6/10 Okay

Yao Wei, Malaysia

Liked: Cleanliness, staff & service, room comfort
Decend hotel, close to airport
Decend Hotel, 5 mins from airport via Van. Walking distance to some of the nice restaurants. If u like to drink, that's a bar just opposite the hotel. Room is decend. However, breakfast need to improve. I tried the breakfast the first day, but it was bad, and 2nd day I had my breakfast outside.
Stayed 2 nights in Nov 2017

8/10 Good

Steve, Phoenix, Arizona

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Place to stay in PPC.
My Second visit in the course of one calendar year. Great place to stay when in Puerto Princessa. Convenient, close to shopping and restaurants. A great price for a comfortable stay with a hotel centrally located.
Stayed 1 night in Nov 2017

8/10 Good

Abet, Los Banos, Laguna

Liked: Staff & service
A Friendly Stay
It was my first time to travel alone for a scientific conference. I don't know much about Puerto Princesa but their staff are all friendly and accommodating which makes me comfortable despite being alone in the main island. They are approachable and giddy but not in the i'm-required-to-be-pleasant way. It was genuine. All through out the stay, the hotel provided comfort. It provides the necessary stuff for grooming, the only down side was the internet connection and signal reception.
Stayed 5 nights in Nov 2017

8/10 Good

Steve, AZ

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice!
Great hotel for the area...not a 5 star location but not trying to be....for the area...clean and safe.
Stayed 1 night in Nov 2017

4/10 Poor

Jun, Manila, Pholippines

Disliked: Cleanliness, staff & service, room comfort
Definitely not recommending this to anyone!
There’s nobody in the reception during late night hours. In case of emergency, no one in the hotel can help.
Stayed 3 nights in Oct 2017

2/10 Terrible

Jun, Manila, Philippines

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel has a very low standard
I grew up with my parents working in the hotel until they retire. Empire Suites is definitely not to be considered a hotel but just like an inn. But I think, inns are even way better than them. They’re giving false advertising. They’re the worst hotel I ever stayed in so far.
Stayed 3 nights in Oct 2017

2/10 Terrible

Jun, Manila, Philippines

Disliked: Cleanliness, staff & service, property conditions & facilities
Terrible hotel. Won’t definitely recommend it!
My senior citizen discount wasn’t applied in my restaurant bill. The staff in Front Desk who’s name is Gen, wasn’t helpful & flexible to apply it herself during check-out. Not very helpful. I also asked for a bottle of water before checking out & I was turned down. Won’t stay in this hotel the next time I go back to Puerto Princesa soon.
Stayed 3 nights in Nov 2017

10/10 Excellent

janet

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Highly Recommended
Very kind staff , place very accessible.
Stayed 4 nights in Oct 2017

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2017