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Buenaventura Grand Hotel & Great Moments - All Inclusive

4.0 star property

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Photo gallery for Buenaventura Grand Hotel & Great Moments - All Inclusive

Sun deck
Couples treatment room(s), hot tub, body treatments, hydrotherapy
Reception
Deluxe Ocean View Two Double Beds | Down duvets, minibar, in-room safe, blackout curtains
Snack bar

Reviews

8.0 out of 10
Very good

Popular amenities

  • All-inclusive
  • Bar
  • Pool
  • Room service
  • Spa
  • 24/7 front desk

Explore the area

Map
Avenida Mexico 1301, Puerto Vallarta, JAL, 48350
  • Camarones Beach
    ‪2 min walk‬
  • Teatro Vallarta
    ‪5 min walk‬
  • Playa Las Glorias
    ‪6 min walk‬
  • Puerto Vallarta, Jalisco (PVR-Licenciado Gustavo Diaz Ordaz Intl.)
    ‪21 min drive‬

Room options

View all photos for Honeymoon Suite

Honeymoon Suite | View from room

Honeymoon Suite

  • 42 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Ocean View Two Double Beds

Deluxe Ocean View Two Double Beds | Down duvets, minibar, in-room safe, blackout curtains

Deluxe Ocean View Two Double Beds

  • 36 sq m
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Ocean View King Bed

Deluxe Ocean View King Bed | Down duvets, minibar, in-room safe, blackout curtains

Deluxe Ocean View King Bed

  • 36 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Two Double Beds

Down duvets, minibar, in-room safe, blackout curtains

Deluxe Two Double Beds

  • 36 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe King Bed

Deluxe King Bed | Down duvets, minibar, in-room safe, blackout curtains

Deluxe King Bed

  • 36 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room Deluxe With Sea View

Down duvets, minibar, in-room safe, blackout curtains

Room Deluxe With Sea View

  • Sea view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room Luxury

Down duvets, minibar, in-room safe, blackout curtains

Room Luxury

  • Sleeps 2
  • 1 King Bed

View all photos for Room Deluxe With Side Sea View

Down duvets, minibar, in-room safe, blackout curtains

Room Deluxe With Side Sea View

  • Partial sea view
  • Sleeps 2
  • 1 King Bed

View all photos for Room Deluxe

Down duvets, minibar, in-room safe, blackout curtains

Room Deluxe

  • Sleeps 4
  • 2 Queen Beds

View all photos for Room Standard

Down duvets, minibar, in-room safe, blackout curtains

Room Standard

  • Sleeps 2
  • 1 King Bed

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4.1 out of 5, Very good, (2538)
The price is €634
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includes taxes & fees
7 Mar - 8 Mar
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About this property

Buenaventura Grand Hotel & Great Moments - All Inclusive

On beach with 2 outdoor pools, near Camarones Beach
Catch some rays at the beach or spend the day relaxing at Buenaventura Grand Hotel & Great Moments - All Inclusive's full-service spa. Then enjoy a meal at one of the property's 3 restaurants.
Buenaventura Grand Hotel & Great Moments - All Inclusive offers 231 accommodations with minibars and a safe. Beds feature down duvets. 32-inch LED televisions come with digital channels.

Bathrooms include a shower with a rainfall showerhead, complimentary toiletries and hairdryers. This Puerto Vallarta property provides complimentary wireless Internet access. Additionally, rooms include coffee/tea makers and an iron/ironing board. Housekeeping is provided on a daily basis.

2 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

The on-site spa has 2 treatment rooms, including rooms for couples and outdoor treatment areas. Massages are available on the beach and in the spa. Other services include deep-tissue massages, facials and body wraps. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy and reflexology. The spa is equipped with a hot tub.

The spa is open daily. Children under 18 years old are not allowed in the spa without adult supervision.

Our customers tell us that they can't get enough of the helpful staff at Buenaventura Grand Hotel & Great Moments - All Inclusive. During your stay, you'll be connected to the convention centre and just a quick walk from Camarones Beach. Enjoy features like free WiFi in public areas and free self-parking, plus 2 outdoor pools.
  • Free WiFi
  • Free self-parking
  • Enjoy international cuisine with ocean views at Frutas y Flores, one of the property's 3 restaurants and 3 bars/lounges
  • Take a swim in the 2 outdoor pools
  • Treat yourself to deep-tissue massages, aromatherapy or body treatments at the spa
  • Services include babysitting, a children's club and dry cleaning/laundry
  • On-site recreation includes a gym and a playground
  • Guests have great things to say about the helpful staff and the clean guestrooms
  • Steps from Camarones Beach and 5 minutes on foot from Teatro Vallarta
Buenaventura Grand Hotel & Great Moments - All Inclusive is an all-inclusive property. Room rates include meals and beverages at on-site restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

Buenaventura Grand Hotel & Great Moments - All Inclusive offers its guests a full-service spa, 2 outdoor swimming pools, a fitness centre, and a children's pool. There are 3 restaurants on site, along with a nearby snack bar/deli. For a drink, you can stop by one of the on-site bars, including 2 poolside bars and 3 bars/lounges. A computer station is on site and WiFi is free in public spaces.

Business amenities include a business centre and a meeting room. Event space at this property measures 108 square feet (10 square metres) and includes conference space. A terrace, a complimentary children's club, and an arcade/games room are also featured at Buenaventura Grand Hotel & Great Moments - All Inclusive. Free self parking is available.

Smoking is allowed in designated areas at this Colonial Puerto Vallarta property.

Frutas y Flores – This poolside buffet restaurant specialises in international cuisine and serves breakfast, lunch and dinner. A children's menu is available.
Sunset / Beach Club – This beachfront restaurant serves lunch, dinner and light fare. Guests can order drinks at the bar and enjoy al fresco dining (weather permitting). Open daily.
Corazón Contento – This restaurant specialises in international cuisine and only serves dinner. Reservations are required. Open daily.
La Cabaña – This bar is located on the beach. Open daily.
24-hour room service is available.

All-inclusive details

This property is all-inclusive. On-site food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals, snacks and beverages included
24-hour room service
In-room minibar (all beverages included)
Meals and beverages at companion properties
Dining and beverage availability limited at one or more venues

Activities and facilities/equipment

All on-site activities and use of facilities and equipment are included.

Water activities

Kayaking
Snorkelling
Surfing/body boarding

Land activities

Fitness facilities
Football
Volleyball

Lessons/classes/games

Yoga

Entertainment

On-site entertainment and activities
On-site live performances
Theme parties

Languages

English, French, Italian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free offsite parking within 5 metres
  • Free self parking on site

Food and drink

  • 2 poolside bars
  • 3 bars/lounges
  • 3 restaurants
  • A beach bar
  • Snack bar/deli

Restaurants on site

  • Corazón Contento
  • Frutas y Flores
  • La Cabaña
  • Sunset / Beach Club

Things to do

  • 2 outdoor pools
  • Arcade/game room
  • Children's pool
  • Free children's club
  • Full-service spa
  • Gym
  • Playground

Family friendly

  • 2 outdoor pools
  • Arcade/game room
  • Children's pool
  • Free children's club
  • Free supervised activities for children
  • In-room babysitting
  • Laundry facilities
  • Playground
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • 108 square feet of conference space
  • Business centre
  • Computer station
  • Meeting room

Outdoors

  • Garden
  • On the bay
  • On the beach
  • Terrace

Full-service spa

  • 2 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hydrotherapy
  • Manicures/pedicures
  • Outdoor treatment areas
  • Reflexology
  • Spa open daily
  • Spa tub

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible restaurant

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch LED TV with digital channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Iron/ironing board
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Buenaventura Grand Hotel & Great Moments - All Inclusive

Children and extra beds

  • Children are welcome.

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the property before arrival using the contact information on the booking confirmation.
  • For stays on 31 December, the total price shown includes a charge for a mandatory New Year's Eve gala dinner.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
  • Pets and service animals are not allowed on site.
  • Guests may experience noise disturbance due to nearby construction work.

Property is also known as

Buenaventura
Buenaventura All Inclusive
Buenaventura Grand
Buenaventura Grand Hotel
Buenaventura Grand Hotel All Inclusive
Buenaventura Grand Hotel All Inclusive Puerto Vallarta
Buenaventura Grand Puerto Vallarta
Buenaventura Hotel
Hotel Buenaventura
Buenaventura Hotel Puerto Vallarta
Buenaventura Puerto Vallarta
Buenaventura Grand Hotel Puerto Vallarta
Buenaventura Beach Hotel Puerto Vallarta
Buenaventura Grand Hotel Great Moments All Inclusive
Buenaventura Grand Great Moments Puerto Vallarta
Buenaventura Grand Great Moments
Buenaventura Grand Hotel Spa All Inclusive
Buenaventura Grand Great Moments All Inclusive Puerto Vallarta
Buenaventura Grand Great Moments All Inclusive

Buenaventura Grand Hotel & Great Moments - All Inclusive Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 486 out of 1095 reviews
Rating 8 - Good. 293 out of 1095 reviews
Rating 6 - Okay. 180 out of 1095 reviews
Rating 4 - Poor. 79 out of 1095 reviews
Rating 2 - Terrible. 57 out of 1095 reviews

8.8/10

Cleanliness

8.6/10

Staff & service

7.8/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

6/10 Okay

Michelle

Stayed 5 nights in Oct 2024

8/10 Good

JOHN

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ground floor patio light lite up the room the whole night..no blackout blinds only pull down sun shades
Stayed 2 nights in Nov 2024

10/10 Excellent

Harry D Hoover

Travelled with family, Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was excellent. Service by the pool, the beachside restaurant, the availability of food by the pool area, the buffet, lobby bar and the rooftop bar were all excelent. Waliking distance anything that you could want to do.
Stayed 7 nights in Nov 2024

10/10 Excellent

Maya

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Jul 2024

6/10 Okay

Justin

Travelled with family, Travelled with family and small children
Liked: Cleanliness
I liked the more family oriented feeling this resort provides, the front desk was also very helpful. I did not like the tricky sales presentation - multiple people arguing with the management in the lobby over what they promised for attending the sales presentation and then just not giving it. Pool tiles are peeling in pools, buffet can be limited sometimes. Beach is nice.
Stayed 4 nights in Nov 2024

8/10 Good

Ericka

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
Ask to have our room temperature adjusted first day and never had it fix room 75 every day.
Stayed 4 nights in Nov 2024

10/10 Excellent

Renato

Stayed 5 nights in Oct 2024

10/10 Excellent

Abel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place, good food, great staff and service
Stayed 2 nights in Nov 2024

10/10 Excellent

Colten

Great staff great food
Stayed 10 nights in Nov 2024

8/10 Good

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Friendly service. The food was decent, unremarkable.
Stayed 6 nights in Nov 2024

10/10 Excellent

Salvador, Chatsworth

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Always a great at HB. The staff is was really sets this place apart, everyone is extremely helpful and really make for an experience.
Stayed 7 nights in Nov 2024

10/10 Excellent

Alejandro

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Nov 2024

10/10 Excellent

Joyce

Stayed 6 nights in Oct 2024

6/10 Okay

Daryl

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We have stayed here a number of times over the years. The service is still excellent. Gloria, Jesus, Angel, Timoteo, Gustavo, Eduardo, Jorge, Rudolpho, Fausto, and Celso are all awesome. We had issues with housekeeping this time. For whatever reason there were four or five days where they didn’t clean our room. A couple of other days they came as late as 6pm to clean. We are out of the room everyday by 7:30 and return around 4-5. The “please clean room” sign was hung on the door every morning. The food quality has diminished over the years. We certainly understand that Mexico has a burgeoning middle class and more nationals are staying at the resorts now so much of the food selection caters to the locals…but there was a number of evenings when we went out to eat because the selection at the buffet wasn’t very good. We like the location of this resort, especially to attend Day of the Dead festivities on the Malecón.
Stayed 14 nights in Oct 2024

10/10 Excellent

PEGGY, GRANVILLE

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, 7 blocks from Malecon. Pretty property with beach, updated rooms-very clean. The staff was GREAT! Shout out to the waitress, Catherine and Dahlila that mans the breakfast for eggs.
Stayed 6 nights in Oct 2024

8/10 Good

Marina

Stayed 4 nights in Oct 2024

8/10 Good

Michael

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our stay was good. We enjoyed our time there. I did not like that the push for sitting for a 90 minute presentation was extremely aggressive. We agreed to the presentation when we arrived because the representative was not truthful on what it was. We then changed our minds and we were treated poorly for changing our minds. I paid an extra $60.00 to confirm the 90 minute presentation and for the upgrade to orange bands so that we could access the Sky Bar but the Sky Bar was closed every time we went there except for one time. I paid for nothing because people with blue bands were in the Sky Bar. The aggressiveness on these 90 minute presentations is too much and made us feel very uncomfortable.
Stayed 4 nights in Nov 2024

10/10 Excellent

Toni

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everyone was friendly. The food was amazing. I would definitely stay again.
Stayed 8 nights in Nov 2024

10/10 Excellent

Masao

Stayed 1 night in Oct 2024

8/10 Good

Kennedy, Wolfe Island

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 9 nights in Oct 2024

4/10 Poor

Raymond C

Travelled with group
Disliked: Amenities
Location was great to old town and board walk. Only 2 restaurants available outside of buffet. However, both required reservations and 1 was closed on Sunday and they all had limited hours. Food was less than average. For an all inclusive resort, you were being charged extra to include bottle water in your room refrigerator, only being allowed 2 a day. Room service menu very limited with a surcharge (understandable tho). The resort was very pushy with their version of a timeshare that they called a club membership. As well, this meant there were areas or amenities that you were not granted that normal aok inclusive resorts normally offer. Overall, PV was great and will come back; but I will NOT be staying at this resort again.
Stayed 5 nights in Oct 2024

6/10 Okay

CESAR

Liked: Cleanliness, property conditions & facilities
I don’t understand why the sales team is so persistent to sale time share They need to understand that we go to rest and have a good time
Stayed 6 nights in Oct 2024

4/10 Poor

Trinia Marie

Travelled with partner
Liked: Cleanliness, staff & service
Food buffet was cafeteria food at best. Cold and under cooked pasta, raw potatoes, theme nights with Italian and Asian menu were unappetizing both in looks and taste. Honeymoon suite tub could use cosmetic upgrade but it worked. I can’t say that about the spa area. Only 4 of the jets worked. Conflicting music from different area at the pools (be aware there is no adult only swimming pool, only a small area around the 6 person lounge “pool”. A couple of nights we were kept up do to parties with loud dance music on the volleyball court. The staff was fantastic and the place was clean.
Stayed 12 nights in Oct 2024

10/10 Excellent

Sommer

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love this resort. Miguel and Rodolfo are amazing!
Stayed 4 nights in Oct 2024

8/10 Good

Alicia Anna, Marysville

Liked: Property conditions & facilities
T
Stayed 3 nights in Oct 2024