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Hotel Eloisa - Near Playa de los Muertos

3.0 star property

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Photo gallery for Hotel Eloisa - Near Playa de los Muertos

2 outdoor pools, open 9:00 AM to 9:00 PM, pool umbrellas, pool loungers
Aerial view
Terrace/patio
2 outdoor pools, open 9:00 AM to 9:00 PM, pool umbrellas, pool loungers
Lobby sitting area

Reviews

7.8 out of 10
Good

Popular amenities

  • Housekeeping
  • 24/7 front desk
  • Air conditioning
  • Outdoor space
  • Free WiFi

Explore the area

Map
Puerto Vallarta
  • Olas Altas Street
    ‪2 min walk‬
  • Los Muertos Pier
    ‪5 min walk‬
  • Malecon
    ‪18 min walk‬
  • Puerto Vallarta, Jalisco (PVR-Licenciado Gustavo Diaz Ordaz Intl.)
    ‪31 min drive‬

Room options

View all photos for Standard Room, 2 Double Beds

Standard Room, 2 Double Beds | Blackout curtains, iron/ironing board, bed sheets

Standard Room, 2 Double Beds

  • Resort view
  • 24 sq m
  • Studio
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite

Suite | Blackout curtains, iron/ironing board, bed sheets

Suite

  • Mountain view
  • 49 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 2 Single Futons

View all photos for Junior Suite

Junior Suite | Blackout curtains, iron/ironing board, bed sheets

Junior Suite

  • Mountain view
  • 49 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Large Single Sofa Bed

View all photos for Standard Studio

Standard Studio | Blackout curtains, iron/ironing board, bed sheets

Standard Studio

  • Resort view
  • 26 sq m
  • Studio
  • Sleeps 2
  • 1 King Bed

View all photos for Quadruple Room Standard

Blackout curtains, iron/ironing board, bed sheets

Quadruple Room Standard

  • Sleeps 4
  • 2 Double Beds

View all photos for Quadruple Suite

Blackout curtains, iron/ironing board, bed sheets

Quadruple Suite

  • Sleeps 2
  • 1 King Bed

View all photos for Studio Deluxe With View

Blackout curtains, iron/ironing board, bed sheets

Studio Deluxe With View

  • Sleeps 2
  • 1 King Bed

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  • Air conditioning
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The price is €86
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includes taxes & fees
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About this property

Hotel Eloisa - Near Playa de los Muertos

Beach fun in 2 outdoor pools, near Galleria Dante
At Hotel Eloisa - Near Playa de los Muertos, spend the day on the nearby beach or relax by one of the aparthotel's 2 outdoor swimming pools. Each apartment offers a flat-screen TV with cable channels, plus a ceiling fan and a shower.
Hotel Eloisa - Near Playa de los Muertos offers 77 air-conditioned accommodations with free toiletries and a ceiling fan. 32-inch flat-screen televisions come with cable channels. Bathrooms include a shower. An iron/ironing board and hairdryers can be requested. Housekeeping is provided on a daily basis.
2 outdoor swimming pools are on site.

The recreational activities listed below are available either on-site or nearby; fees may apply.

The clean apartments at Hotel Eloisa - Near Playa de los Muertos get high marks from our customers. During your stay, you're just a quick walk from Playa de los Muertos. Free WiFi in public areas, 2 outdoor pools and a rooftop terrace are available. This comfortable aparthotel has 77 apartments over 5 floors. Enjoy your stay with amenities like a flat-screen TV and free toiletries in each apartment.
  • Each apartment offers a flat-screen TV, free toiletries and a shower
  • Free Wi-Fi in some public areas
  • Take a swim in the 2 outdoor pools
  • Services include a concierge, tour or ticket assistance and luggage storage
  • Guests have great things to say about the clean guestrooms and the location
  • Steps from Olas Altas Street and 4 minutes on foot from Galleria Dante
Hotel Eloisa - Near Playa de los Muertos offers its guests 2 outdoor swimming pools. WiFi is free in public spaces. A rooftop terrace, a library, and multilingual staff are also featured at Hotel Eloisa - Near Playa de los Muertos.

This 3-star Puerto Vallarta aparthotel is smoke free.

Languages

English, Spanish

Property amenities

Beach

  • Sandy beach (direct access)

Pool/Spa

  • 2 outdoor pools
  • Pool loungers
  • Pool umbrellas

Internet

  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available
  • Car hire

Family friendly

  • Children stay free (see details)

Bedrooms

  • Bedsheets provided

Bathroom

  • 1 private bathroom
  • Free toiletries
  • Hair dryer (on request)
  • Shower
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with cable channels
  • Library

Outdoor areas

  • Rooftop terrace

Work spaces

  • Coworking space

Comfort

  • Air conditioning
  • Ceiling fan

Pets

  • No pets or service animals

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Stair-free path to entrance
  • Wheelchair-accessible path to lift
  • Smoke-free property

Services and conveniences

  • 24-hour front desk
  • Blackout drapes
  • Concierge services
  • Gift shop/newsstand
  • Housekeeping (daily)
  • Iron/ironing board on request
  • Luggage storage
  • Multilingual staff
  • Proposal/romance packages
  • Safe at front desk
  • Tour and ticket assistance

Location highlights

  • In an entertainment district
  • In the city centre
  • Near a hospital
  • Near the airport
  • Near the bay
  • Near the boardwalk/promenade

Things to do

  • Shopping
  • Bicycle rentals nearby
  • Ecotours nearby
  • Horseback riding nearby
  • Whale watching nearby
  • Ziplining nearby

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)
  • First aid kit
  • Fire extinguisher

General

  • 1 building
  • 5 floors
  • 77 units

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Hotel Eloisa - Near Playa de los Muertos

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 5 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
Noise-free guestrooms cannot be guaranteed
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
Safety features at this property include a fire extinguisher and a first aid kit
To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property.

We should mention

  • Pool access available from 9:00 AM to 9:00 PM
  • Up to 2 children aged 5 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.

Property is also known as

Eloisa Hotel
Eloisa Puerto Vallarta
Hotel Eloisa
Hotel Eloisa Puerto Vallarta

Hotel Eloisa - Near Playa de los Muertos Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 439 out of 1396 reviews
Rating 8 - Good. 497 out of 1396 reviews
Rating 6 - Okay. 286 out of 1396 reviews
Rating 4 - Poor. 105 out of 1396 reviews
Rating 2 - Terrible. 69 out of 1396 reviews

8.2/10

Cleanliness

8.0/10

Staff & service

7.4/10

Amenities

7.2/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

8/10 Good

Rosalba

Travelled with family
Liked: Cleanliness
Stayed 6 nights in Dec 2024

10/10 Excellent

Fernando

Liked: Cleanliness, property conditions & facilities
Great location
Stayed 3 nights in Dec 2024

8/10 Good

denise

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Clean
Stayed 4 nights in Nov 2024

6/10 Okay

Leticia

Liked: Cleanliness, property conditions & facilities
There was a bar underneath thatvwas very loud until 3am every single night. Dud nit have a big enough pool to accommodate a lot of guests.
Stayed 4 nights in Dec 2024

6/10 Okay

Linda

Stayed 8 nights in Dec 2024

10/10 Excellent

Nancy

Travelled with family
Liked: Cleanliness, property conditions & facilities
Womderful place womderful location
Stayed 2 nights in Dec 2024

10/10 Excellent

Steve

Liked: Cleanliness
Stayed 5 nights in Dec 2024

8/10 Good

Vita, HIGHLAND PARK

Travelled with family
Liked: Cleanliness, property conditions & facilities
It is an older hotel with everything nearby or walking distance. Staff was very friendly and helpful and speak English!

10/10 Excellent

Lori

Liked: Cleanliness, room comfort
Stayed 1 night in Dec 2024

4/10 Poor

Duygu

Disliked: Cleanliness, room comfort
Stayed 4 nights in Dec 2024

4/10 Poor

Verified traveller

Travelled with family
Disliked: Cleanliness, room comfort
Cleanliness Issues & Unprofessional Evening Staff
Pros: -Excellent location with easy access to nearby activities. -Nice coffee/tea setup provided every morning. -Exceptional morning staff: Dora, in particular, was outstanding. She went above and beyond to address any issues and make our stay more enjoyable. Her professionalism and problem-solving skills truly held everything together and were the highlight of our experience. Cons: -Cleanliness issues: The bedboards and side tables were dusty, requiring cleaning before settling in. We also found a bedbug in the bed. While the room was changed, it raised concerns about whether the original room was properly sanitized for the next guests. -Room assignment: Despite requesting a high floor, we were placed on the noisy first floor for our first night, where the bathroom had a strong moldy smell. -Elevator delays: The elevator was extremely slow, often taking over 5 minutes, which became frustrating during our 10-day stay. -Unprofessional evening staff: Unfortunately, the evening team was disappointing. A young male receptionist and a bellboy were consistently unhelpful and dismissive. On our last night, after a fall resulting in a head injury, we requested ice but were rudely told to go to the shop instead. Their lack of empathy and unwillingness to assist guests reflected poorly on the hotel and contrasted sharply with the outstanding morning staff.
Stayed 3 nights in Dec 2024

10/10 Excellent

Alfredo

Travelled with family
Liked: Cleanliness, room comfort
Stayed 1 night in Dec 2024

8/10 Good

Ricardo

Liked: Cleanliness, amenities, property conditions & facilities
Lugar callado limpio y bien ubicado …
Stayed 1 night in Dec 2024

10/10 Excellent

alice

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Dec 2024

10/10 Excellent

alice

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Lovely hotel. Booked the Junior Suite which was perfect for 6 nights. Extra space was wonderful. Staff very friendly & totally helpful.. esp daytime front desk. Pool on roof top lovely. Just few metres from Malecon walkway & many restaurants. Only downside was very poor erratic wifi connections. Otherwise hidden secret !!
Stayed 5 nights in Dec 2024

10/10 Excellent

Janine

Travelled with family
Liked: Cleanliness, property conditions & facilities
Excellent location very helpful staff perfect stay
Stayed 21 nights in Nov 2024

8/10 Good

Bert

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
What was unique about this property was that it was close to everything that you wanted to be around the restaurants the ocean the beaches The Nightlife depending on which direction you went in, the Boardwalk was just minutes away! Excellent location
Stayed 12 nights in Dec 2024

10/10 Excellent

Sean

Travelled with group
Liked: Cleanliness, room comfort
Hotel staff are always very friendly and accommodating. I stay at this hotel every time I come to Puerto Vallarta.
Stayed 5 nights in Dec 2024

10/10 Excellent

cesar eduardo

Stayed 1 night in Dec 2024

10/10 Excellent

Gerardo

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Great rooms in a great location at reasonable prices
Stayed 10 nights in Dec 2024

8/10 Good

Haler, Cambridge

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great place to stay if what you are looking for looking for is to be out and about. Rooms are simple, however very clean, the staff is nice and very attentive.
Stayed 1 night in Dec 2024

10/10 Excellent

michael

Liked: Cleanliness, amenities, property conditions & facilities
Nice
Stayed 5 nights in Dec 2024

8/10 Good

Steve

Liked: Cleanliness, property conditions & facilities
Great place I stay there regularly and I’m never just pleased
Stayed 1 night in Sep 2024

10/10 Excellent

Antonio, Portland

Liked: Cleanliness, property conditions & facilities
Dora is the best! Clean rooms. Close to everything. Nice little pool on rooftop.
Stayed 4 nights in Dec 2024

10/10 Excellent

Nancy

Liked: Cleanliness, property conditions & facilities
Stayed 4 nights in Dec 2024