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Hotel Tropicana - Near Olas Altas Street

3.0 star property

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Photo gallery for Hotel Tropicana - Near Olas Altas Street

Superior Room, 1 King Bed | Beach/ocean view
Terrace/patio
Superior Room | Beach/ocean view
On the beach, sun-loungers, beach umbrellas, beach towels
Aerial view

Reviews

7.6 out of 10
Good

Popular amenities

  • Room service
  • Bar
  • Housekeeping

Explore the area

Map
Puerto Vallarta
  • Playa de los Muertos
    ‪1 min walk‬
  • Olas Altas Street
    ‪2 min walk‬
  • Los Muertos Pier
    ‪4 min walk‬
  • Puerto Vallarta, Jalisco (PVR-Licenciado Gustavo Diaz Ordaz Intl.)
    ‪31 min drive‬

Room options

View all photos for Standard Room

Standard Room | In-room safe, bed sheets

Standard Room

  • 13 sq m
  • Studio
  • Sleeps 2

View all photos for Superior Room

In-room safe, bed sheets

Superior Room

  • 15 sq m
  • Studio
  • Partial sea view
  • Sleeps 4

View all photos for Junior Suite, 2 Double Beds

Junior Suite, 2 Double Beds | In-room safe, bed sheets

Junior Suite, 2 Double Beds

  • 15 sq m
  • Studio
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

View all photos for Room Standard

In-room safe, bed sheets

Room Standard

  • Sleeps 2
  • 1 King Bed

View all photos for Room Standard

In-room safe, bed sheets

Room Standard

  • Sleeps 4
  • 2 Double Beds

View all photos for Room Superior

In-room safe, bed sheets

Room Superior

  • Sleeps 4
  • 2 Double Beds

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About this property

Hotel Tropicana - Near Olas Altas Street

On beach with 2 outdoor pools, near Playa de los Muertos
Spend the day on Hotel Tropicana - Near Olas Altas Street's beach or relax by one of the aparthotel's 2 outdoor swimming pools. Each apartment offers room service, a TV with cable channels and free bottled water. A ceiling fan, a hairdryer and a safe are among the other amenities that guests will find.
Hotel Tropicana - Near Olas Altas Street offers 203 air-conditioned accommodations with a safe and complimentary bottles of water. Cable televisions are provided. Bathrooms include a shower and hairdryers. Housekeeping is provided on a daily basis.
2 outdoor swimming pools are on site along with a children's pool.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they can't get enough of the clean apartments at Hotel Tropicana - Near Olas Altas Street. During your stay, you're just a quick walk from Playa de los Muertos. Features include free WiFi in public areas, plus 2 outdoor pools and a restaurant. This comfortable aparthotel has 203 apartments over 9 floors. Enjoy your stay with amenities like cable TV channels and a safe in each apartment.
  • Each apartment offers cable TV, room service and a hairdryer
  • Free WiFi and wired Internet in some public areas
  • Drinking and dining options include a restaurant, a poolside bar and a bar/lounge
  • Cooked-to-order breakfast served daily for a fee
  • Take a swim in the 2 outdoor pools
  • Services include a concierge, tour or ticket assistance and a porter
  • Guests have great things to say about the proximity to shopping and the pool
  • Steps from Playa de los Muertos and Bay of Banderas
Enjoy the umbrellas and sunloungers for a relaxing day at the beach. After a day at the beach, cool off in one of the 2 outdoor swimming pools at Hotel Tropicana - Near Olas Altas Street and enjoy amenities such as a children's pool.

There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. Public spaces have free WiFi and wired Internet. This beach aparthotel also offers a garden and a terrace.

This 3-star Puerto Vallarta aparthotel is smoke free.

For a fee, guests can enjoy a cooked-to-order breakfast daily from 8:00 AM to 11:00 AM.
Hotel Tropicana - Near Olas Altas Street has a restaurant on site.
Room service (during limited hours) is available.

Languages

English, Spanish

Property amenities

Beach

  • On a sandy beach
  • Beach loungers
  • Beach towels
  • Beach umbrellas

Pool/Spa

  • 2 outdoor pools

Internet

  • Available in the apartment: Internet access
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • No on-site parking available
  • Free offsite parking within 30 metres
  • Street parking available

Family friendly

  • Children's pool

Dining

  • Daily cooked-to-order breakfast available 8:00 AM to 11:00 AM for a fee: MXN 130 to 180 for adults and MXN 130 to 180 for children
  • A bar/lounge
  • A poolside bar
  • A restaurant
  • Limited room service
  • Snack bar/deli

Bedrooms

  • Bedsheets provided
  • Rollaway/extra bed: MXN 400 per day

Bathroom

  • 1 private bathroom
  • Hair dryer
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • TV in common areas
  • TV with cable channels

Outdoor areas

  • Garden
  • Outdoor entertainment area
  • Outdoor furniture
  • Terrace

Laundry

  • Laundromat nearby

Comfort

  • Air conditioning
  • Ceiling fan

Pets

  • No pets or service animals

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in hallways
  • Handrails in stairways
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Smoke-free property

Services and conveniences

  • 24-hour front desk
  • Concierge services
  • Free bottled water
  • Housekeeping (daily)
  • Luggage storage
  • Phone
  • Porter/bellhop
  • Safe
  • Safe at front desk
  • Tour and ticket assistance

Location highlights

  • In an entertainment district
  • In the city centre
  • Near a health/beauty spa
  • Near a hospital
  • Near a zoo
  • Near the bay
  • Near the boardwalk/promenade

Things to do

  • Children's pool
  • Casino nearby
  • Ecotours nearby
  • Horseback riding nearby
  • Mountain biking nearby
  • Mountain climbing nearby
  • Rock climbing nearby
  • Scooter/moped rentals nearby
  • Scuba diving nearby
  • Skydiving nearby
  • Snorkelling nearby
  • Ziplining nearby

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector (host has indicated there is a smoke detector on the property)

General

  • 203 units
  • 9 floors
  • Garden

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 11:30 PM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Hotel Tropicana - Near Olas Altas Street

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for MXN 400.00 per day.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Cleaning fee: MXN 25 per person, per night.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately MXN 130 to 180 for adults and MXN 130 to 180 for children
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: MXN 400.00 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 18 years old.
This property accepts credit cards and cash
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has indicated that there is a smoke detector on the property
Front desk staff will greet guests on arrival at the property.

We should mention

  • Pool access available from 9 AM to 8:30 PM
  • Pets and service animals are not allowed on site.

Property is also known as

Hotel Tropicana
Hotel Tropicana Puerto Vallarta
Tropicana Puerto Vallarta

Hotel Tropicana - Near Olas Altas Street Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 848 out of 2285 reviews
Rating 8 - Good. 684 out of 2285 reviews
Rating 6 - Okay. 367 out of 2285 reviews
Rating 4 - Poor. 206 out of 2285 reviews
Rating 2 - Terrible. 180 out of 2285 reviews

8.2/10

Cleanliness

7.4/10

Staff & service

7.4/10

Amenities

7.4/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

8/10 Good

Daniel

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Some upper management at the front desk were very uncooperative when it came to exchanging money from larger pesos to smaller pesos. I wanted to leave more people a smaller tip and was unable to do because of this. They were very extremely dismissive.
Stayed 10 nights in Nov 2024

4/10 Poor

Pamela, Spokane

Travelled with group
Disliked: Cleanliness, amenities, property conditions & facilities
PROS - • On the beach • Staff at beach access to ensure only guests were allowed onto property • Noemi and Jorje at front desk worked with me to resolve issues (no safe and no roll away bed) • Bell hops were wonderful • The housekeeping staff was awesome • Pool servers were attentive • Free water bottles were delivered and placed in bottle stand • Availability of an on-site restaurant CONS - • Very dated property RENTED A JUNIOR SUITE AND - • Safe didn't operate • No clock/alarm clock • Only coffee mugs no other glassware • Minimal kitchen utensils, plates and bowls • Minimal stovetop cookware • No knife block with sharp knives • No dish soap • Only one small kitchen towel • No paper towels BATHROOM • Minimal linens POOL AREA • Pool water was nasty and was finally cleaned a week into our stay • Limited pool deck space and loungers • No policing / cleaning up trash on pool deck • Loungers are in terrible shape • Loungers were crowded together making it difficult to get into/out of them • Would only issue one towel per person and many towels were tattered and torn • Second pool closed and being updated/retiled • Construction noise all day long with drills and other equipment MISCELLANEOUS ISSUES • Restaurant and front desk staff requested tips
Stayed 15 nights in Oct 2024

10/10 Excellent

Cathy

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
We loved being in the new part of the hotel and having a little balcony looking into the ocean. Our room was very quiet except for the crashing of the waves! The hotel is located close to the Malecon and there were lots of dining options.
Stayed 4 nights in Nov 2024

8/10 Good

Michelle

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
The staff is very friendly. The food and drinks are delicious and not over priced. Beautiful ocean views. Right on the beach. Very clean. Walking distance to everything
Stayed 8 nights in Nov 2024

8/10 Good

Lou

Travelled with partner
Liked: Amenities
Disliked: Property conditions & facilities
Great location right on the beach. Room could use some upgrading, especially the kitchen and bathroom in the junior suite where we stayed.
Stayed 12 nights in Nov 2024

10/10 Excellent

Angelica

Liked: Cleanliness, room comfort
Staycation Approved
The hotel was very comfortable for our Halloween staycation. The room was big and clean with clean and serviceable linens. We had a nice ocean view with a balcony to sit and listen to the waves. The common areas were well maintained and presentable for the most part but the pool that was opened definitely needed some TLC which seems to be planned with one pool closed for renovations. There were excessive missing tiles and the pool seemed to get very murky as the day went on. Hoping to stay again next year to see the upgrades.
Stayed 1 night in Oct 2024

10/10 Excellent

Richard

Liked: Cleanliness, amenities, property conditions & facilities
Excellent staff and super clean great service
Stayed 6 nights in Nov 2024

6/10 Okay

Kim

Dissatisfied-no communications
After much requesting. They gave us a poor low room overlookingvequipment. The air conditioner was leaking on floor. The front desk was surly. My girth. Durant the worse!
Stayed 3 nights in Nov 2024

8/10 Good

Terra Rose Marie

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Always a nice spot to stay but you are likely not going to get your correct room at least the first night and will have to switch rooms the next day. Staff is amazing!
Stayed 7 nights in Nov 2024

10/10 Excellent

Antonina

Liked: Cleanliness
Stayed 1 night in Nov 2024

8/10 Good

ISMAEL

Stayed 7 nights in Nov 2024

10/10 Excellent

John, Duncan

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Great neighborhood, beach, gardens and staff!
Stayed 1 night in Nov 2024

10/10 Excellent

Les

Liked: Cleanliness, property conditions & facilities
Staff was friendly. Easy beach access
Stayed 2 nights in Nov 2024

10/10 Excellent

Alice

Travelled with family
Liked: Cleanliness, room comfort
Stayed 2 nights in Nov 2024

10/10 Excellent

Cam

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Liked everything about the room. The only issue was the speed of checking into the hotel.
Stayed 1 night in Nov 2024

6/10 Okay

Patrick

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Nice room but old uncomfortable mattress. No coffee maker, No ice machine, you have to go to the bar and ask for ice which at times is a little unnerving and very small portion. Great AC in our room. All staff very friendly and helpful except front desk bald guy, kind of rude
Stayed 14 nights in Oct 2024

6/10 Okay

Marcela

Liked: Cleanliness, amenities
The hotel is well located in the heart of the Romantic Zone. The property seems to be old, but this is the first time I come to Puerto Vallarta so I don’t know if all properties in this area of the city will be like this. One of the things difficult to get used to for me was the fact you don’t have a coffee maker on the room and there is not drinking water accessible so you have to buy here everything you eat and drink. The personal at the hotel was really nice, the beach was clean and I had a killer view from my room so aside from getting used to the way the runs it activities, my stay was great.
Stayed 5 nights in Nov 2024

10/10 Excellent

Leanne

Liked: Cleanliness, room comfort
Stayed 2 nights in Nov 2024

8/10 Good

Evita, Beaverton

Travelled with group
Liked: Cleanliness
Limited dining and construction during our stay
Stayed 3 nights in Nov 2024

10/10 Excellent

Nancy

Liked: Cleanliness, property conditions & facilities
Love the open air feeling of the lobby and bar restaurant area.....loved the retro feel to the property. Staff very accommodating . Joerge at the front desk was very helpful, friendly and polite.
Stayed 1 night in Nov 2024

6/10 Okay

Joseph

Travelled with group
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
The hotel was under construction and wasn’t fully functioning
Stayed 5 nights in Oct 2024

10/10 Excellent

Gordon

Liked: Cleanliness, room comfort
Stayed 7 nights in Nov 2024

10/10 Excellent

DANIEL

Liked: Cleanliness, property conditions & facilities
It was part of the old town.
Stayed 7 nights in Oct 2024

2/10 Terrible

Alan, Hamilton

Disliked: Property conditions & facilities
Stayed 21 nights in Oct 2024

8/10 Good

Sandra, Oxnard

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
When we got to the room wasn't clean from the floor it was a little dirty like a lot of hairs on the floor and termites too.
Stayed 6 nights in Oct 2024