See all properties

Melia Puerto Vallarta - All inclusive

3.5 star property

Choose dates to view prices

Photo gallery for Melia Puerto Vallarta - All inclusive

Outdoor pool, open 8:00 AM to 8:00 PM, pool umbrellas, pool loungers
Bar (on property)
Premium Suite, 1 Bedroom, Ocean View | Free minibar, in-room safe, individually furnished, blackout curtains
Aerial view
Sun deck

Reviews

8.4 out of 10
Very good

Popular amenities

  • All-inclusive
  • Spa
  • Room service
  • Bar
  • 24/7 front desk
  • Housekeeping

Explore the area

Map
Paseo De La Marina Sur Lot H-7, Puerto Vallarta, JAL, 48335
  • Cruise Ship Terminal
    ‪4 min drive‬
  • La Isla
    ‪5 min drive‬
  • Malecon
    ‪8 min drive‬
  • Puerto Vallarta, Jalisco (PVR-Licenciado Gustavo Diaz Ordaz Intl.)
    ‪10 min drive‬

Room options

View all photos for Junior Suite, Ocean View

Junior Suite, Ocean View | Free minibar, in-room safe, individually furnished, blackout curtains

Junior Suite, Ocean View

  • 77 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed and 1 Single Sofa Bed

View all photos for Premium Suite, 1 Bedroom (Master)

Premium Suite, 1 Bedroom (Master) | Free minibar, in-room safe, individually furnished, blackout curtains

Premium Suite, 1 Bedroom (Master)

  • 77 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Premium Suite, Garden View (Junior)

Premium Suite, Garden View (Junior) | Free minibar, in-room safe, individually furnished, blackout curtains

Premium Suite, Garden View (Junior)

  • 39.7 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Melia Room, Ocean View

Melia Room, Ocean View | Free minibar, in-room safe, individually furnished, blackout curtains

Melia Room, Ocean View

  • 39 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

View all photos for Premium Ocean Front

Premium Ocean Front | Free minibar, in-room safe, individually furnished, blackout curtains

Premium Ocean Front

  • 39 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

View all photos for Family Room

Family Room | Free minibar, in-room safe, individually furnished, blackout curtains

Family Room

  • 39 sq m
  • Sleeps 5
  • 2 Double Beds and 1 Single Bunk Bed

View all photos for Melia Garden View

Melia Garden View | Free minibar, in-room safe, individually furnished, blackout curtains

Melia Garden View

  • 39 sq m
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

View all photos for Premium Suite, 1 Bedroom, Ocean View

Premium Suite, 1 Bedroom, Ocean View | Beach/ocean view

Premium Suite, 1 Bedroom, Ocean View

  • 40 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Single Room Premium With Ocean View

Free minibar, in-room safe, individually furnished, blackout curtains

Single Room Premium With Ocean View

  • Ocean view
  • Sleeps 1
  • 1 Single Sofa Bed and 1 King Bed

View all photos for Single Room Master With Garden View

Bathroom | Eco-friendly toiletries, hair dryer, towels, shampoo

Single Room Master With Garden View

  • Sleeps 1
  • 1 Single Sofa Bed and 1 King Bed

View all photos for Single Room Standard With Ocean View

Free minibar, in-room safe, individually furnished, blackout curtains

Single Room Standard With Ocean View

  • Ocean view
  • Sleeps 1
  • 1 King Bed OR 2 Double Beds

View all photos for Single Room Premium With Garden View

Free minibar, in-room safe, individually furnished, blackout curtains

Single Room Premium With Garden View

  • Sleeps 1
  • 1 King Bed and 1 Single Sofa Bed

View all photos for Room Standard With Garden View

Free minibar, in-room safe, individually furnished, blackout curtains

Room Standard With Garden View

  • Sleeps 4
  • 1 King Bed and 2 Single Beds OR 2 Double Beds

View all photos for Quadruple Suite Premium With Ocean View

Free minibar, in-room safe, individually furnished, blackout curtains

Quadruple Suite Premium With Ocean View

  • Ocean view
  • Sleeps 4
  • 1 Double Sofa Bed and 1 King Bed

View all photos for Family Room -5 Guests- Standard With Garden View

Free minibar, in-room safe, individually furnished, blackout curtains

Family Room -5 Guests- Standard With Garden View

  • Sleeps 5
  • 2 Double Beds and 1 Double Bunk Bed

View all photos for Double Room Premium With Garden View

Free minibar, in-room safe, individually furnished, blackout curtains

Double Room Premium With Garden View

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room Premium With Sea View

Free minibar, in-room safe, individually furnished, blackout curtains

Room Premium With Sea View

  • Sea view
  • Sleeps 4
  • 2 Double Beds OR 2 Single Sofa Beds and 1 King Bed

View all photos for Single Suite Junior With Ocean View

Free minibar, in-room safe, individually furnished, blackout curtains

Single Suite Junior With Ocean View

  • Ocean view
  • Sleeps 1
  • 1 Single Sofa Bed and 1 King Bed

View all photos for Suite Junior With Ocean View

Free minibar, in-room safe, individually furnished, blackout curtains

Suite Junior With Ocean View

  • Ocean view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Double Room Standard With Ocean View

Free minibar, in-room safe, individually furnished, blackout curtains

Double Room Standard With Ocean View

  • Ocean view
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed and 2 Single Sofa Beds

View all photos for Quadruple Suite Premium With Garden View

Bathroom | Eco-friendly toiletries, hair dryer, towels, shampoo

Quadruple Suite Premium With Garden View

  • Sleeps 4
  • 1 Double Sofa Bed and 1 King Bed

View all photos for Single Room Standard With Garden View

Free minibar, in-room safe, individually furnished, blackout curtains

Single Room Standard With Garden View

  • Sleeps 1
  • 1 King Bed OR 2 Double Beds

View all photos for Single Room Premium With Sea View

Free minibar, in-room safe, individually furnished, blackout curtains

Single Room Premium With Sea View

  • Sea view
  • Sleeps 1
  • 1 King Bed OR 2 Double Beds

Similar properties

Deluxe Suite | Balcony view

Barceló Puerto Vallarta - All Inclusive

  • Pool
  • All-inclusive
  • Spa
  • Kids pool
4.1 out of 5, Very good, (2583)
The price is €615
for 1 room
includes taxes & fees
5 Apr - 6 Apr
Barceló Puerto Vallarta - All Inclusive

About this property

Melia Puerto Vallarta - All inclusive

Family fun on the beach, with outdoor pool, near La Isla
Catch some rays at the beach or spend the day relaxing at Melia Puerto Vallarta - All inclusive's full-service spa. Then enjoy a meal at one of the property's 4 restaurants.
Melia Puerto Vallarta - All inclusive offers 324 accommodations with free minibar items and a safe. Rooms open to balconies. Each accommodation is individually furnished. Plasma televisions come with cable channels. Bathrooms include complimentary toiletries and hairdryers. Additionally, rooms include an iron/ironing board and blackout curtains. Cots/infant beds (complimentary) are also available. Housekeeping is provided on a daily basis.
2 outdoor tennis courts and a health club are featured at the property. An outdoor pool and a children's pool are on site. Other recreational amenities include a steam room and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

The on-site spa has 6 treatment rooms, including rooms for couples. Massages are available on the beach and in the spa. Other services include hot stone massages, facials and body wraps. A variety of treatment therapies are provided, including aromatherapy and reflexology.
Our customers tell us they can't get enough of Melia Puerto Vallarta - All inclusive's great location. During your stay, you're just a quick walk from Marina Vallarta Golf Club. You'll find features such as free WiFi in public areas and free self-parking, plus 4 restaurants.
  • Free Wi-Fi in some public areas
  • Free self-parking
  • Enjoy international cuisine with garden views at Mosaico, one of the property's 4 restaurants
  • Take a swim in the outdoor pool
  • Indulge with body wraps, aromatherapy or manicures and pedicures at the spa
  • Services include babysitting, a free children's club and dry cleaning/laundry
  • On-site recreation includes 2 outdoor tennis courts, a gym and a steam room
  • Guests have great things to say about the pool and the location
  • Just a 1-minute drive from Bay of Banderas and a few minutes from La Isla
Melia Puerto Vallarta - All inclusive is an all-inclusive property. Room rates include meals and beverages at on-site restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

Lie back and work on your tan with relaxing beach amenities, such as umbrellas and sunloungers. Pamper yourself with a treatment at the full-service spa and enjoy amenities at Melia Puerto Vallarta - All inclusive such as a complimentary children's club and an outdoor pool.

There are 4 restaurants on site, along with a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. A computer station is on site and WiFi is free in public spaces. This all-inclusive property also offers a children's pool, outdoor tennis courts and a health club. Free self parking is available.

This Puerto Vallarta property is smoke free.

Mosaico – Overlooking the garden, this buffet restaurant specialises in international cuisine and serves breakfast and dinner. Guests can enjoy drinks at the bar. A children's menu is available.
Rosso Italian Home – This brasserie specialises in Italian cuisine and serves breakfast, brunch and lunch. Open daily.
Mole & Tacos – This fine-dining restaurant specialises in Mexican cuisine and only serves dinner. Reservations are required. Open selected days.
La Palapa – This fine-dining restaurant specialises in international cuisine and serves lunch and dinner. Guests can enjoy drinks at the bar. Open selected days.
Fish House – This restaurant specialises in local cuisine. Open daily.
Room service (during limited hours) is available.

All-inclusive details

This property is all-inclusive. On-site food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals, snacks and select beverages included
Basic alcoholic drinks included
In-room minibar (all beverages included)

Activities and facilities/equipment

All non-motorised water sports, land activities and use of recreational facilities and equipment are included.

Water activities

Kayaking
Surfing/body boarding

Land activities

Fitness facilities
Miniature golf
Football
Tennis
Volleyball

Lessons/classes/games

Dancing
Yoga

Entertainment

On-site entertainment and activities
On-site live performances

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Internet access
  • Available in some public areas: Free WiFi

Parking and transport

  • Onsite parking available only on request
  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • 4 restaurants
  • A bar/lounge
  • A poolside bar
  • A swim-up bar
  • Snack bar/deli

Restaurants on site

  • Fish House
  • La Palapa
  • Mole & Tacos
  • Mosaico
  • Rosso Italian Home

Things to do

  • 18-hole adjacent golf course
  • 2 outdoor tennis courts
  • Archery
  • Basketball
  • Beach volleyball
  • Billiards/pool table
  • Children's pool
  • Evening entertainment
  • Foosball table
  • Free children's club
  • Full-service spa
  • Health club
  • Karaoke
  • Kayaking
  • Mini golf
  • Music library
  • Outdoor pool
  • Playground
  • Rowing/canoeing
  • Shopping
  • Steam room
  • Table tennis
  • Yoga classes

Family friendly

  • Children's pool
  • Free children's club
  • Free cot
  • Free supervised activities for children
  • In-room babysitting
  • Laundry facilities
  • Mini golf
  • Outdoor pool
  • Playground
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • 6 meeting rooms
  • 7,061 square feet of conference space
  • Computer station

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • On the bay
  • On the beach
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 6 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Prenatal massages
  • Reflexology

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Pool access ramp on site
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchair-width doorways

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Towels provided

Entertainment

  • Plasma TV with cable channels

Food and drink

  • Free stocked minibar
  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Eco-friendly toiletries
  • Individual furnishings
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 11:30 PM please contact the property in advance using the information on the booking confirmation
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
For any questions, please contact the property using the information on the booking confirmation
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification.
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification. Any other arrangements must be coordinated with the property prior to arrival.
This property does not permit name changes on reservations. The name on the booking must match the name of the guest who is checking in and staying at the property; photo ID is required.
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification. Any other arrangements must be coordinated with the property prior to arrival.
This property does not permit name changes on reservations. The name on the booking must match the name of the guest who is checking in and staying at the property; photo ID is required.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 4 years old and younger stay free when using existing bedding.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates)
Guests must contact this property in advance to reserve cots/infant beds and on-site parking
This property accepts credit cards; cash is not accepted
This property uses eco-friendly cleaning products
Safety features at this property include a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
To arrange for check-in, guests must contact the property at least 72 hours prior to arrival using the information on the booking confirmation. Guests arriving after 11:30 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property. The credit card used when booking the reservation must be presented by the cardholder at check-in along with matching photo ID. Other arrangements must be coordinated with the property prior to arrival. For any questions, please contact the property using the information on the booking confirmation.

We should mention

  • Pool access available from 8:00 AM to 8:00 PM
  • Reservations are needed for golf tee times, massage services, and spa treatments. For reservations, contact the property before arrival using the contact information on the booking confirmation.
  • Up to 2 children aged 4 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Melia All Inclusive Puerto Vallarta
Melia Puerto Vallarta
Melia Puerto Vallarta All Inclusive
Puerto Vallarta Melia
Melia Puerto Vallarta All Inclusive Beach Hotel Puerto Vallarta
Sol Melia Puerto Vallarta
Meliá Vacation Club Puerto Vallarta All Inclusive
Meliá Vacation Club Puerto Vallarta
Meliá Vacation Club All Inclusive
Meliá Puerto Vallarta
Melia Puerto Vallarta All Inclusive Beach Hotel
Meliá Puerto Vallarta All Inclusive All-inclusive property
Melia Puerto Vallarta Inclusi

Melia Puerto Vallarta - All inclusive Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 487 out of 1023 reviews
Rating 8 - Good. 306 out of 1023 reviews
Rating 6 - Okay. 127 out of 1023 reviews
Rating 4 - Poor. 58 out of 1023 reviews
Rating 2 - Terrible. 45 out of 1023 reviews

8.6/10

Cleanliness

9.0/10

Staff & service

8.2/10

Amenities

7.8/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Fiona

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Just got done spending our honey moon there and we had a wonderful time! Never left the hotel never felt the need to go anywhere else for anything. I would definitely recommend this place if you enjoy a wonderful beach and pool as well as friendly and knowledgeable staff that meat all your needs.
Stayed 5 nights in Dec 2024

6/10 Okay

Sarah

Travelled with family, Travelled with family and small children
Liked: Staff & service
We did not enjoy the food very much. The buffet was ok, but not great. There were only 2 restaurants and the wait time was very long and quality of food really disappointing. The staff tried their best. Kids club takes kids very young, which was a plus for us as it's not common. But it was very unimaginative besides activities, there was no open play at all if a child didn't participate in the scheduled activity
Stayed 6 nights in Nov 2024

10/10 Excellent

Shahram

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This all inclusive hotel is much more better than many 5 star hotels I stayed in around the world including Europe and North America. The staff in all parts of the hotel are amazingly helpful, friendly and professional. The location is very good in a modern, quiet,safe area with access to all parts of the city by public transportation . I used uber many times easily. The food had many varieties and every day was different. The entertainment programs are good . The restaurants are excellent. I appreciate Edgar Alberto who made a wonderful memorable romantic dinner for us at Mole &Tacos restaurant. Mélia Hotel will be my choice for my next trip.
Stayed 5 nights in Dec 2024

6/10 Okay

Catherine

Travelled with partner
Disliked: Property conditions & facilities
Food was ok and property dated. Rooms need major updating
Stayed 13 nights in Dec 2024

8/10 Good

Morgan

Travelled with partner
Liked: Cleanliness, staff & service
Service was excellent, lots of staff and bars.
Stayed 9 nights in Dec 2024

10/10 Excellent

Dami

Stayed 2 nights in Nov 2024

8/10 Good

Betzabe Sarai Diaz

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stay and staff where great.
Stayed 3 nights in Nov 2024

6/10 Okay

Yandra Espinal

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities
Muy limitada la opción de comida, solo cuentan con dos restaurantes a la carta. La propiedad es antigua y no funciona el internet en la habitación. El servicio es lo que lo hace memorable
Stayed 7 nights in Dec 2024

10/10 Excellent

May

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everyone here is so nice and welcoming.
Stayed 5 nights in Dec 2024

10/10 Excellent

Oleg

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Recommend, very good service.
Stayed 6 nights in Dec 2024

10/10 Excellent

Raquel

Travelled with family, Travelled with family and small children
Liked: Property conditions & facilities
Las instalaciones son buenas. El servicio es excelente!
Stayed 3 nights in Dec 2024

8/10 Good

Martha

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Melia PV is a beachfront all inclusive hotel with 3 dining options available on site - 2 restaurants, 1 buffet and nightly entertainment. Restaurants - 3 star. Service - 5 star. Entertainment (stage) - 3 star but too loud for us to stay & watch. This was a critique heard from many guests. Customer Service - 4 star. Front Desk Service - 3 star. Beach - clean and vendors were non intrusive. Overall I give this hotel 3 stars.
Stayed 9 nights in Nov 2024

10/10 Excellent

David Silva

Stayed 4 nights in Nov 2024

10/10 Excellent

Naiyu

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stat
Stayed 4 nights in Dec 2024

10/10 Excellent

Calvin

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Could be less Mexican options. Needs a night club, can still be family friendly.
Stayed 9 nights in Dec 2024

10/10 Excellent

Luis

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Dec 2024

10/10 Excellent

Mario

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
La atencion excelente, mos gusto mucho el hotel y el personal. Volveremos.
Stayed 4 nights in Dec 2024

8/10 Good

JOY Bernice

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love the location! I love staying at the Marina. The convenience of being close to the airport and being able to walk to the Marina restaurants. The Meliã is definitely dated, but the rooms were clean. Plugs didn’t work well. A/C barely cool. Scratchy towels. ATM in lobby US dollars only. The front desk wouldn’t exchange US money for Pesos. They just said they don’t offer that service and you have to go to the Marina. I asked to change my pesos to smaller and was told they could only do 400 pesos. The lines for the buffet were long and the food was only sub par. They don’t enforce the no smoking. I know it’s Mexico, but it is supposed to be a smoke free hotel. There were kids everywhere! Only one large pool. No adult only pool. Hence everyone having to get out of the pool because someone pooped in it. At the buffet kids running wild, touching stuff and putting it back. Parents not watching their kids. We know we are a minority in Mexico, but we really felt like it at this resort. The service was not as attentive as I am used to in Mexico. Felt overlooked a lot because we weren’t Mexican and especially because we don’t speak fluent Spanish. You’d be waiting in line and a Hispanic person would come up start speaking Spanish to the person and they would get helped first even if you had been waiting and trying to do so patiently. But, all of that said José Maria our server at the pool was awesome!!! He works so hard. Our drinks were never empty. He really took care of us.
Stayed 9 nights in Oct 2024

10/10 Excellent

Mackenzie James

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Melia was an excellent stay! The staff go above and beyond to make sure you have a great experience! Juan at the front desk and his awesome staff were kind enough to upgrade us for our anniversary. Luis at the pool bar and his staff worked non stuff providing everyone with drinks around the pool. The food at the buffet was always good, everyday had different food selections. I would definitely book and stay again knowing how excellent all of the staff members are at this resort.
Stayed 7 nights in Nov 2024

10/10 Excellent

Elizabeth Renee

Stayed 4 nights in Nov 2024

10/10 Excellent

Robert

Stayed 2 nights in Nov 2024

8/10 Good

SILVIA

Liked: Cleanliness, staff & service
Stayed 11 nights in Nov 2024

10/10 Excellent

Mathieu

Liked: Cleanliness, staff & service, property conditions & facilities
Bird hunter in open eating areas!!
Stayed 6 nights in Dec 2024

10/10 Excellent

Adolfo E

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service when we arrived Customer service tell us that we are VIP from Expedia and the service was amazing Room,food, everything I’ll recommend
Stayed 3 nights in Dec 2024

10/10 Excellent

Trevion

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff are amazing , always making sure anything and everything we needed was available. Javier did an excellent job making my wife birthday a memorable one!!! Definitely would stay here again .
Stayed 4 nights in Dec 2024