"Lovely staff, there was a confusion with my room as I wasn’t originally given an ocean view room as I had reserved but I got changed over on the 2nd n ... " More
2 Mar 2023 by Plaza Pelicanos Club
I appreciate the time you took to share your experience with us!I am very sorry to learn that your recent visit didn’t go as expected. Your feedback is highly important to us. Rest assured we will take into consideration your comments to improve our service and prevent a recurrence of such an event.Kind regards,