Sheraton Buganvilias Resort & Convention Center

4.5 star property

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Photo gallery for Sheraton Buganvilias Resort & Convention Center

2 outdoor pools, pool umbrellas, pool loungers
Lobby
Exterior detail
Land view from property
Deluxe Room, 1 King Bed, Ocean View | Premium bedding, Select Comfort beds, minibar, in-room safe

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pet-friendly

Explore the area

Map
Blvd. Francisco Medina Ascencio No. 999, Zona Hotelera Las Glorias C.P., Puerto Vallarta, 48333
  • Malecon
    ‪2 min drive‬
  • Cruise Ship Terminal
    ‪4 min drive‬
  • Playa de los Muertos
    ‪10 min drive‬
  • Puerto Vallarta, Jalisco (PVR-Licenciado Gustavo Diaz Ordaz Intl.)
    ‪17 min drive‬

Room options

Deluxe Room, 1 King Bed, Terrace, Garden View

  • 40 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

Deluxe Room, 2 Double Beds, Ocean View

  • 40 sq m
  • Ocean view
  • Sleeps 3
  • 2 Double Beds

Deluxe Room, 1 King Bed, Terrace, Ocean View

  • 40 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

Deluxe Room, 2 Double Beds, Terrace, Garden View

  • 40 sq m
  • Ocean view
  • Sleeps 3
  • 2 Double Beds

Deluxe Room, 1 King Bed, Ocean View

  • 40 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

Deluxe Room, 2 Double Beds, Ocean View

  • 40 sq m
  • Ocean view
  • Sleeps 3
  • 2 Double Beds

Signature Room, 1 King Bed

  • 40 sq m
  • Bay view
  • Sleeps 2
  • 1 King Bed

Deluxe Room, 2 Double Beds, Terrace, Ocean View

  • 40 sq m
  • Ocean view
  • Sleeps 2
  • 2 Double Beds

Deluxe Room, 1 King Bed, Ocean View

  • 40 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

Signature Room, 2 Double Beds

  • 40 sq m
  • Bay view
  • Sleeps 2
  • 2 Double Beds

Deluxe Room, 2 Double Beds, Garden View, Ground Floor

  • 40 sq m
  • Sleeps 3
  • 2 Double Beds

Deluxe Room, 1 King Bed, Garden View, Ground Floor

  • 40 sq m
  • Sleeps 2
  • 1 King Bed

Similar properties

About this property

Sheraton Buganvilias Resort & Convention Center

Luxury resort on the beach, with 2 outdoor pools
Catch some rays at the beach or spend the day relaxing at Sheraton Buganvilias Resort & Convention Center's full-service spa. Then enjoy a meal at one of the resort's 6 restaurants. Housekeeping is available on request.
Sheraton Buganvilias Resort & Convention Center offers 473 accommodations with minibars and espresso makers. Select Comfort beds feature premium bedding. A pillow menu is available. 32-inch flat-screen televisions come with premium cable channels. Bathrooms include a rainfall showerhead and a hydromassage showerhead, complimentary toiletries and hairdryers.

In-room wireless Internet access (speed: 25+ Mbps) is available for a surcharge. Business-friendly amenities include safes and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary bottles of water and an iron/ironing board. Housekeeping is offered on a daily basis and change of bedsheets can be requested. Housekeeping is provided on request.

4 outdoor tennis courts and a health club are featured at the resort. 2 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include Access to hot tub, a sauna and a fitness centre.

Children aged under 12 years old are not allowed in the swimming pool, health club, fitness facility or hot tub without adult supervision.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the resort's full-service spa. Massages are available on the beach and in the spa. Other services include deep-tissue massages, hot stone massages and sports massages. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is equipped with a hot tub.

The spa is open daily. Children under 12 years old are not allowed in the spa without adult supervision. Guests under 12 years old are not allowed in the spa.

Our customers tell us they can't get enough of Sheraton Buganvilias Resort & Convention Center's great location. During your stay, you'll be connected to the convention centre and just a quick walk from Galeria Flores. Enjoy features like free valet parking, plus 2 outdoor pools and 6 restaurants. This property offers pet-friendly amenities, such as food and water bowls.
  • Free valet parking and self-parking
  • For dining with ocean views, stop by La Villita, one of the property's 6 restaurants and 4 bars/lounges
  • Buffet breakfast served daily for a fee
  • WiFi for a fee
  • Take a swim in the 2 outdoor pools or soak in the hot tub
  • Indulge with reflexology, body wraps or aromatherapy at the spa
  • Services include babysitting, a children's club and dry cleaning/laundry
  • On-site recreation includes 4 outdoor tennis courts, a gym and a sauna
  • Guests have great things to say about the clean guestrooms and the helpful staff
  • Just a 2-minute drive from Malecon and a few minutes from Cruise Ship Terminal
  • Dogs welcome for a fee
  • Pet-friendly amenities are available, including food and water bowls
Some rates at Sheraton Buganvilias Resort & Convention Center are all-inclusive. These rates include on-site meals and beverages, and may include taxes and gratuities. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

Enjoy the umbrellas and sunloungers for a relaxing day at the beach. At Sheraton Buganvilias Resort & Convention Center, you can cool off in one of the 2 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

There are 6 restaurants on site, as well as a nearby snack bar/deli and a nearby corner/local shop. You can enjoy a drink at one of the bars, which include 4 bars/lounges and a poolside bar. WiFi is available in public spaces for a fee. This luxury resort also offers a complimentary children's club, a children's pool and outdoor tennis courts. Self parking and valet parking are free.

This 4.5-star Puerto Vallarta resort is smoke free.

For a fee, guests can enjoy a buffet breakfast daily from 11 AM to 1:00 PM.
La Villita – Overlooking the ocean and garden, this family restaurant serves breakfast, lunch and dinner. Guests can enjoy al fresco dining (weather permitting). A children's menu is available.
Las Gaviotas – This fine-dining restaurant specialises in Mexican cuisine and serves breakfast and dinner. Open daily.
24-hour room service is available.

All-inclusive details

All-inclusive room rates at Sheraton Buganvilias Resort & Convention Center are available. These rates are higher because they include on-site food and beverages in the room rate (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All à la carte meals and snacks included
In-room minibar (all beverages included)

Lessons/classes/games

Yoga

Entertainment

On-site entertainment and activities

Awards and affiliations

Eco-certified property
This property participates in Green Key (Foundation for Environmental Education) – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Languages

English, French, Spanish

Property amenities

Internet

  • Available in all rooms: WiFi (MXN 105 per day)
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: WiFi (MXN 105 per day)

Parking and transport

  • Free self parking on site
  • Free valet parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily buffet breakfast available 11 AM to 1:00 PM for a fee: MXN 463 for adults and MXN 463 for children
  • 4 bars/lounges
  • 6 restaurants
  • A poolside bar
  • A swim-up bar
  • Snack bar/deli

Restaurants on site

  • La Villita
  • Las Gaviotas

Things to do

  • 2 outdoor pools
  • 4 outdoor tennis courts
  • Children's pool
  • Fitness classes
  • Free children's club
  • Full-service spa
  • Health club
  • Hot tub
  • Sauna
  • Shopping centre
  • Volleyball

Family friendly

  • 2 outdoor pools
  • Children's pool
  • Free children's club
  • Free rollaway/extra bed
  • Grocery/convenience store
  • In-room babysitting
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Grocery/convenience store
  • Laundry facilities
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 16,146 square feet of conference space
  • 3 meeting rooms
  • Business centre

Outdoors

  • Barbecue grill
  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • On the bay
  • On the beach
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hot tub
  • Manicures/pedicures
  • Reflexology
  • Spa open daily
  • Sports massages
  • Thai massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 6 accessible parking spaces
  • Front entrance ramp
  • Lever door handles
  • Lift (110 centimetre wide door)
  • Phone accessibility kit
  • Smooth flooring in room
  • Valet for wheelchair-equipped vehicles
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking
  • Wheelchairs on site

Room amenities

Bedroom

  • Blackout drapes
  • Free rollaway/extra bed
  • Pillow menu
  • Premium bedding
  • Select Comfort mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium cable channels

Food and drink

  • 24-hour room service
  • Espresso maker
  • Free bottled water
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Energy-saving switches in guestrooms
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: MXN 500 per pet, per day
  • Only dogs are allowed
  • Maximum 1 (weight limit: 40 lb per pet)
  • Food and water bowls are available
  • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 5 years old and younger stay free when using existing bedding.
  • Free rollaway/extra beds!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately MXN 463 for adults and from MXN 463 for children
  • Fee for in-room wireless Internet: MXN 105 per day (rates may vary)
  • Fee for wireless Internet in public areas: MXN 105 per day (rates may vary)
  • Pet fee: MXN 500 per pet, per day
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.

We should mention

  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the resort before arrival using the contact information on the booking confirmation.
  • Up to 2 children aged 5 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Buganvilias
Buganvilias Resort
Buganvilias Sheraton
Sheraton Buganvilias
Sheraton Buganvilias Puerto Vallarta
Sheraton Buganvilias Resort
Sheraton Buganvilias Resort Puerto Vallarta
Puerto Vallarta Sheraton
Sheraton Buganvilias Hotel Puerto Vallarta
Sheraton Buganvilias Resort And Convention Center
Sheraton Puerto Vallarta
Sheraton Buganvilias Resort Convention Center
Sheraton Buganvilias Resort & Convention Center Resort
Sheraton Buganvilias Resort & Convention Center Puerto Vallarta

Sheraton Buganvilias Resort & Convention Center Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 510 out of 1007 reviews
Rating 8 - Good. 265 out of 1007 reviews
Rating 6 - Okay. 112 out of 1007 reviews
Rating 4 - Poor. 60 out of 1007 reviews
Rating 2 - Terrible. 60 out of 1007 reviews

9.0/10

Cleanliness

8.6/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Rachel, Calgary

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Older hotel, but well maintained. Great location near downtown and Malecon. Rooms, restaurants and bars are good with friendly, efficient staff.
Stayed 7 nights in Dec 2024

10/10 Excellent

Deborah

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent
We travelled with my sister and her spouse. We had an amazing trip. The hotel is very nice and has some great beach huts to relax. Good location - walkable to malecon and quick taxi/uber to marinas. Love Mexico! We will be back for sure.
Stayed 4 nights in Jan 2025

8/10 Good

John

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 6 nights in Dec 2024

8/10 Good

Thomas

Travelled with partner
Liked: Cleanliness, staff & service
The hotel was fine. It had a number of inoperative elevator buttons and the tv in our room had a dark side to it where it was hard to see the picture. The good part of the hotel were its staff. They were all very friendly and very helpful. The Spa was great! Food was very good and the weather was great!
Stayed 4 nights in Jan 2025

10/10 Excellent

Josue

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jan 2025

10/10 Excellent

Alejandra

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
N/A
Stayed 7 nights in Dec 2024

10/10 Excellent

Deanne

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Dec 2024

10/10 Excellent

Mahshid

Liked: Cleanliness, staff & service, property conditions & facilities
It was good time for me and my family and staff was polite and friendly. Food was good and everyone liked it
Stayed 3 nights in Dec 2024

10/10 Excellent

Wesley

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Dec 2024

6/10 Okay

Mykola

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Overall okay resort Cons: - beach is not really swimmable - not enough pools for the amount of people - buffet food should be better. No variety - restaurant Embarcadero is ridiculously bad. It has a preset menu and we waited for an hour for the first course. Food was also bad
Stayed 5 nights in Dec 2024

8/10 Good

Jennifer Lee

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing service and beautiful view. The beach is very rocky and not swimmable. The food is good, not excellent. It is clean and nice that there were many locals. Beautiful sunsets.
Stayed 5 nights in Dec 2024

6/10 Okay

Luis

Good people service
Stayed 7 nights in Dec 2024

8/10 Good

Reg

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Dining options are OK but the one restaurant is really two in one just alternating. A lot of the items are now “ extra” and not included on the “all inclusive” plan. Since last there 3 years ago would say the resort has gone down a notch. Staff is very friendly but even the wine choices are limited on the “all inclusive” plan.
Stayed 7 nights in Dec 2024

8/10 Good

Reg

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Since last there in 2021 the food service in the sit down restaurants have deteriorated. Also the number of items on the menu that are now extra has increased and thus fewer items on the sit down menu included with the “ all inclusive”. Is rather ironic. Staff very pleasant but the timeshare folks not necessary. Overall the food service has gone down a notch or two. Still a likeable place for the family but not as good as 3 years ago.
Stayed 1 night in Dec 2024

10/10 Excellent

TERESA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were always cleaning and making sure everything was taken care of and my needs were met.
Stayed 9 nights in Dec 2024

10/10 Excellent

Maria

Stayed 6 nights in Dec 2024

10/10 Excellent

Alison

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 8 nights in Dec 2024

10/10 Excellent

Matthew Jonathan

Liked: Cleanliness, amenities
Excellent beach fronted hotel ideally suited for exploring PV and the surrounding area with great facilities
Stayed 13 nights in Dec 2024

10/10 Excellent

Makenzie

Stayed 5 nights in Dec 2024

10/10 Excellent

Emeira

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent place to stay, clean, friendly, close to downtown. price and worst it.
Stayed 6 nights in Dec 2024

6/10 Okay

Noam

Stayed 4 nights in Dec 2024

8/10 Good

William

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
There was no nightly entertainment. A la cart restaurants were ok except many menu items not included in the AI. People reserved their pool chairs early in the morning by putting towels on them thus not many chairs available. Beach was rocky and not swimmable. Staff was nice.
Stayed 7 nights in Dec 2024

10/10 Excellent

Maryam

I liked every things about this
Stayed 6 nights in Dec 2024

10/10 Excellent

Amir, North Hollywood

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Heated pool was a plus! Lots of entertainment for Christmas season.
Stayed 7 nights in Dec 2024

8/10 Good

Nicole Frances

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Dec 2024