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Suites Plaza del Rio - Family Hotel Malecon Centro

2.5 star property

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Photo gallery for Suites Plaza del Rio - Family Hotel Malecon Centro

2 outdoor pools, open 9:00 AM to 9:00 PM, pool loungers
Terrace/patio
Superior Suite | In-room safe, iron/ironing board, bed sheets
Full-sized fridge, microwave, oven, stovetop
Children’s area

Reviews

8.0 out of 10
Very good

Popular amenities

  • Room service
  • Housekeeping
  • 24/7 front desk
  • Air conditioning
  • Kitchen

Explore the area

Map
Calle Hidalgo No.116, Zona Centro, Puerto Vallarta, JAL, 48300
  • Playa de los Muertos
    ‪9 min walk‬
  • Malecon
    ‪11 min walk‬
  • Los Muertos Pier
    ‪12 min walk‬
  • Puerto Vallarta, Jalisco (PVR-Licenciado Gustavo Diaz Ordaz Intl.)
    ‪31 min drive‬

Room options

View all photos for Superior Suite

In-room safe, iron/ironing board, bed sheets

Superior Suite

  • 75 sq m
  • Sleeps 7
  • 2 King Beds

View all photos for Superior Studio Suite, Balcony

In-room safe, iron/ironing board, bed sheets

Superior Studio Suite, Balcony

  • 75 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Comfort Studio Suite

In-room safe, iron/ironing board, bed sheets

Comfort Studio Suite

  • 75 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Luxury Suite, Balcony

In-room safe, iron/ironing board, bed sheets

Luxury Suite, Balcony

  • 75 sq m
  • Sleeps 7
  • 2 King Beds

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About this property

Suites Plaza del Rio - Family Hotel Malecon Centro

Riverside hotel connected to a shopping centre in Puerto Vallarta with 2 outdoor swimming pools
This smoke-free hotel features 2 outdoor pools, a rooftop terrace and coffee/tea in a common area. Additionally, 24-hour room service, a children's pool and concierge services are on-site.
Suites Plaza del Rio - Family Hotel Malecon Centro offers 24 air-conditioned accommodations, which are accessible via exterior corridors, and features a safe and coffee/tea makers. Kitchens offer full-sized fridge/freezers, stovetops, microwaves and separate dining areas.

Bathrooms include a shower and complimentary toiletries. 32-inch LED televisions come with cable channels. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

2 outdoor swimming pools are on site along with a children's pool.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they can't get enough of the helpful staff at Suites Plaza del Rio - Family Hotel Malecon Centro. During your stay, you'll be connected to a shopping centre and just a quick walk from Playa de los Muertos. You'll find features such as 2 outdoor pools, a rooftop terrace and concierge services.
  • Take a swim in the 2 outdoor pools
  • Services include a concierge, tour or ticket assistance and luggage storage
  • Within a 15-minute walk of Malecon and Playa de los Muertos
Suites Plaza del Rio - Family Hotel Malecon Centro offers its guests 2 outdoor swimming pools and a children's pool. A rooftop terrace, a library, and tour/ticket assistance are also featured at Suites Plaza del Rio - Family Hotel Malecon Centro.

This Puerto Vallarta hotel is smoke free.

24-hour room service is available.

Languages

English, Spanish

Property amenities

Parking and transport

  • No on-site parking available

Food and drink

  • Coffee and tea in common areas

Things to do

  • 2 outdoor pools
  • Children's pool
  • Designer stores
  • Library

Family friendly

  • 2 outdoor pools
  • Children's pool
  • In-room full-sized refrigerator/freezer
  • In-room kitchen
  • In-room microwave
  • Laundry facilities
  • Living room
  • Separate in-room dining area

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Proposal/romance packages
  • Tour and ticket assistance

Outdoors

  • Beach towels
  • On the bay
  • Pool loungers
  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in stairways
  • No lift
  • Well-lit path to entrance

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Shower
  • Towels provided

Entertainment

  • 32-inch LED TV with cable channels

Food and drink

  • 24-hour room service
  • Blender
  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Freezer
  • Full-sized refrigerator/freezer
  • Hob
  • Kitchen
  • Microwave
  • Oven
  • Separate dining area
  • Toaster

More

  • Access via exterior corridors
  • Air conditioning
  • Ceiling fan
  • Iron/ironing board on request
  • Living room
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Minimum check-in age - 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Suites Plaza del Rio - Family Hotel Malecon Centro

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 2 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 18 per stay

We've listed all charges provided to us by the property.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property.

We should mention

  • Pool access available from 9:00 AM to 9:00 PM
  • Children aged 2 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Suites Plaza Río
Suites Plaza Río Hotel
Suites Plaza Río Hotel Puerto Vallarta
Suites Plaza Río Puerto Vallarta
Suites Plaza Río Resort Puerto Vallarta
Suites Plaza Río Resort
Suites Plaza Río Puerto Valla
Suites Plaza del Río
Suites Plaza del Rio Family Hotel Malecon Centro
Suites Plaza del Rio - Family Hotel Malecon Centro Hotel

Suites Plaza del Rio - Family Hotel Malecon Centro Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 103 out of 258 reviews
Rating 8 - Good. 85 out of 258 reviews
Rating 6 - Okay. 33 out of 258 reviews
Rating 4 - Poor. 21 out of 258 reviews
Rating 2 - Terrible. 16 out of 258 reviews

8.4/10

Cleanliness

8.2/10

Staff & service

7.6/10

Amenities

7.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Jose Enrique

Travelled with family
Swimming pool on the roof top
Stayed 4 nights in Dec 2024

6/10 Okay

Cristina

Travelled with family
Liked: Property conditions & facilities
When I got to the suite to check in I was charged $800 pesos for my child that's 15. Apparently if your children are 11 years or old they are considered adults. And when I did my reservation thru Expedia a child is considered under 18 years. This suite should considered changing bedding&towels to a different color because everything is white. Their bedding & towels are white so if they get stained you get charged a fee. They have signs all over the suite stating different damaging fees. They even had one that said that if your child wets(which was not the case with my children) the bed you get charged up to 1,000 pesos. The parking is terrible because there isn't any. They have 2 spots up front but it's only for loading &unloading. We were asked to move 3 times and when asked where we could park they said that anywhere we could find a place. I also had to call reception to send someone to empty my trash bins because they were full. Trash bins should be something that needs to be emptied out every morning especially when the suite is for a family with children. The only positive thing about the suite is the location. You can walk to the malecon because it's close by.
Stayed 2 nights in Dec 2024

10/10 Excellent

Evelyn

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
This is an older hotel but well maintained and in a perfect area to expore Puerto Vallarta main area and the romantic zone. So impressed with the maintenance on this hotel. Everyday they were painting or polishing floors.
Stayed 13 nights in Dec 2024

10/10 Excellent

Keith

Travelled with partner
Loved the balcony over looking river
Stayed 7 nights in Dec 2024

10/10 Excellent

Tanya

Stayed 1 night in Nov 2024

8/10 Good

Heather

Stayed 7 nights in Nov 2024

8/10 Good

Tanya

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff are friendly and helpful. Hotel is older, but very clean. Cant beat the location!
Stayed 1 night in Nov 2024

10/10 Excellent

Abraham

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It's very close to the Malecón and dining areas are all local and abundant. The small inconvenience was that we can hear the stores opening and closing their gates below us.
Stayed 4 nights in Nov 2024

10/10 Excellent

Cindy

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This place was really nice ! I loved the balcony !
Stayed 1 night in Oct 2024

10/10 Excellent

ernest

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Es muy buena opción!
Stayed 4 nights in Aug 2024

10/10 Excellent

Alberto

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Theb only inconvenient was not enough towell for the pool .
Stayed 3 nights in Jul 2024

8/10 Good

Janet

Travelled with family
Liked: Staff & service
Jesus at check in not very polite and took a long time talking, but the rest of the staff very friendly and helpful. Hotel is fine at a great location.
Stayed 6 nights in Jun 2024

10/10 Excellent

Sergio Antonio

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We really like the location and the accommodation of the hotel itself. Staff was very friendly and helpful. Would go back and recommend this hotel.
Stayed 7 nights in Apr 2024

10/10 Excellent

Shawn

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 12 nights in Apr 2024

10/10 Excellent

Danny

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful hotel close to everything very quit place for sleeping
Stayed 5 nights in Apr 2024

10/10 Excellent

Reginald

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff at the property were very quick to respond to requests and were friendly. The complimentary coffee, tea and bread in the mornings was a very special and appreciated touch. Location is walking distance to Los Mortos Beach, Zona Romantica and endless dining options.
Stayed 3 nights in Apr 2024

2/10 Terrible

Rita and John

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Make sure to ask for an exterior room. It is a clean Mexican hotel with one and two bedroom suites. Kitchen with refrigerator is convenient. While there are cement couches with pillows , there was no comfortable place to sit. Our two bedroom was interior with no access to any view except an interior space.
Stayed 7 nights in Mar 2024

10/10 Excellent

Richard

Travelled with partner
Liked: Cleanliness, staff & service
Acoustics in building were challenging. The voices of guests and housecleaning travelled up courtyard all hours of the day. Also why are they moving garbage cans and dragging furniture at 2;00 am every morning?
Stayed 7 nights in Feb 2024

8/10 Good

Nathaniel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 14 nights in Jan 2024

10/10 Excellent

Guljit

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I wish they have breakfast available
Stayed 6 nights in Dec 2023

4/10 Poor

Shauvon

Disliked: Staff & service
Stayed 8 nights in Nov 2023

8/10 Good

Randy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location to everything was great. Beds are too hard.
Stayed 2 nights in Dec 2023

10/10 Excellent

Rudolph

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel is very convenient to the Malacon and the El Centro shops and restaurants. It is quaint, with a beautiful pool and garden area on the top floor.
Stayed 1 night in Dec 2023

10/10 Excellent

Doreen

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great spot
Love this place. This was my 8th visit since 2013. Hotel is steadily improving with better wifi. Pool area looks great! Affordable with cooking facilities. Great location. Special shout out to Marco at the front desk.
Stayed 9 nights in Dec 2023

8/10 Good

Alaina

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Dec 2023