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ZonaZ Boutique Hotel

3.5 star property

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Photo gallery for ZonaZ Boutique Hotel

Front of property
Courtyard
Point of interest
Courtyard
Point of interest

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Spa
  • Bar
  • Housekeeping
  • Air conditioning

Explore the area

Map
574 Pino Suárez Amapas, Colonia Emiliano Zapata, Puerto Vallarta, JAL, 48380
  • Playa de los Muertos
    ‪3 min walk‬
  • Los Muertos Pier
    ‪5 min walk‬
  • Malecon
    ‪2 min drive‬
  • Puerto Vallarta, Jalisco (PVR-Licenciado Gustavo Diaz Ordaz Intl.)
    ‪26 min drive‬

Room options

View all photos for Deluxe Studio Suite, 1 King Bed

Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds

Deluxe Studio Suite, 1 King Bed

  • 33 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Townhome, 2 Bedrooms

Deluxe Townhome, 2 Bedrooms | Living area | 52-inch Smart TV with digital channels, TV

Deluxe Townhome, 2 Bedrooms

  • 163 sq m
  • Sleeps 4
  • 1 King Bed and 1 Queen Bed

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Minibar, in-room safe, desk, blackout curtains

Casa Maria Hotel Boutique & Gallery - Adults Only

  • Pool
  • Breakfast included
  • Free WiFi
  • Air conditioning
4.7 out of 5, Exceptional, (569)
The price is €181
for 1 room
includes taxes & fees
14 Apr - 15 Apr
Casa Maria Hotel Boutique & Gallery - Adults Only

About this property

ZonaZ Boutique Hotel

Adults-only hotel with full-service spa and free breakfast
This smoke-free hotel features a full-service spa, an outdoor pool and a beach bar. Free weekend breakfast and free WiFi in public areas are also provided. Other amenities include a coffee shop/cafe, coffee/tea in a common area and spa services.
ZonaZ Boutique Hotel offers 10 air-conditioned accommodations with a safe and complimentary bottles of water. Rooms open to balconies. This individually decorated and furnished accommodation has separate sitting areas. Pillowtop beds feature Egyptian cotton sheets, down duvets and premium bedding. Accommodation at this 3.5-star hotel has kitchenettes with fridges, microwaves and coffee/tea makers. Bathrooms include a shower with a rainfall showerhead, complimentary toiletries and hairdryers.

This Puerto Vallarta hotel provides complimentary wired and wireless Internet access, with a Wi-Fi speed of 100+ Mbps (good for 1–2 people or up to 6 devices). 52-inch Smart televisions come with premium digital channels. Additionally, rooms include an iron/ironing board and portable fans. Housekeeping is offered on a daily basis and in-room massages can be requested.

Recreational amenities at the hotel include an outdoor pool.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Zona Z Spa & Wellness has 3 treatment rooms, including rooms for couples and outdoor treatment areas. Services include deep-tissue massages, hot stone massages, sports massages and Swedish massages. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is open daily.
Our customers tell us they can't get enough of ZonaZ Boutique Hotel's great location. During your stay, you're just a quick walk from Playa de los Muertos. Free breakfast, free WiFi in public areas and a full-service spa are available.
  • Free continental breakfast served daily
  • Free Wi-Fi (speed: 100+ Mbps (good for 1–2 people or up to 6 devices))
  • Enjoy a bite to eat at Zona Z Breakfast Bar, a café that serves local cuisine
  • Take a swim in the outdoor pool
  • Indulge with deep-tissue massages, body treatments or reflexology at Zona Z Spa & Wellness
  • Amenities include a front desk safe, conference space and multilingual staff
  • On-site recreation includes bicycles to rent
  • Guests have great things to say about the helpful staff and the location
  • Just a 3-minute walk from Playa de los Muertos and 4 minutes on foot from Bay of Banderas
  • Airport drop-off shuttle service available for a fee
ZonaZ Boutique Hotel offers its guests a full-service spa and an outdoor pool. There's a coffee shop/cafe on site. You can enjoy a drink at the beach bar. Free breakfast is available daily. WiFi is free in public spaces.

Event space at this hotel measures 155 square feet (14 square metres) and includes conference space. Spa services, a terrace, and a vending machine are also featured at ZonaZ Boutique Hotel. A shuttle from the hotel to the airport (available on request) is available for a fee. A complete renovation of ZonaZ Boutique Hotel was completed in November 2019.

This 3.5-star Puerto Vallarta hotel is smoke free.

Guests are served a free continental breakfast daily from 9:00 AM to 11:00 AM.
Zona Z Breakfast Bar – This café specialises in local cuisine.

Languages

English, French, German, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available
  • Street parking available
  • Airport drop-off shuttle (surcharge) from 9:00 AM to 7:00 PM on request

Food and drink

  • Free continental breakfast available daily 9:00 AM to 11:00 AM
  • A beach bar
  • A coffee shop/cafe
  • Coffee and tea in common areas
  • Private picnics

Restaurants on site

  • Zona Z Breakfast Bar

Things to do

  • Art gallery
  • Bicycle rentals
  • Bicycle tours
  • Full-service spa
  • Outdoor pool

Conveniences

  • Guidebooks
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Proposal/romance packages

Business services

  • 155 square feet of conference space
  • Coworking space

Outdoors

  • Beach towels
  • Garden
  • In a nature reserve
  • Outdoor entertainment area
  • Outdoor furniture
  • Pool loungers
  • Terrace

Full-service spa

  • 3 treatment rooms
  • Aromatherapy
  • Couples treatment rooms
  • Deep-tissue massages
  • Hot stone massages
  • In-room massages
  • Outdoor treatment areas
  • Reflexology
  • Spa open daily
  • Sports massages
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in stairways
  • No lift
  • Tile flooring in room

Room amenities

Bedroom

  • Down comforter
  • Egyptian cotton sheets
  • Pillowtop mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 52-inch smart TV with premium digital channels

Food and drink

  • Champagne service
  • Cleaning supplies
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Kitchenette
  • Meal delivery service
  • Microwave
  • Paper towels
  • Refrigerator
  • Restaurant dining guides
  • Toaster

More

  • Air conditioning
  • Connecting rooms available
  • Electrical adapters
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Mobile key entry
  • Portable fan
  • Safe
  • Separate sitting area
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 7:00 PM
Early check-in subject to availability
Contactless check-in and check-out are available
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM
Contactless check-out
Late check-out subject to availability
Late check-out fee: USD 55
Express check-out available

Special check-in instructions

The property charges 2.9 per cent for credit card payments
The front desk is open daily from 9:00 AM - 7:00 PM
Guests planning to arrive outside of normal check-in hours will receive an email with check-in instructions and smart lock details; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 7:00 PM please contact the property in advance using the information on the booking confirmation
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival

Access methods

Front desk (limited hours), smart lock

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children younger than 21 are not allowed at this adults-only property. All guests 21 and older are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Resort fee: 7.5 per cent of room rate
The resort fee includes:
  • Beach towels
  • Concierge service
  • Faxes
  • Housekeeping
  • In-room bottled water
  • In-room coffee
  • In-room safe
  • Lending library access
  • Partner property access

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: USD 50 per person
  • Late check-out fee: USD 55 (subject to availability)
  • Credit card charges are subject to a surcharge of 2.9 per cent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and mobile payments; cash is not accepted
Mobile payment options include: Google Pay, Apple Pay and Samsung Pay
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Long-term renters welcome
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector and a first aid kit
This property is professionally cleaned
The front desk at this property is open daily from 9:00 AM - 7:00 PM.
To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests arriving after 7:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in information and smart lock details. Front desk staff will greet guests on arrival at the property. The credit card used when booking the reservation must be presented by the cardholder at check-in along with matching photo ID. Other arrangements must be coordinated with the property prior to arrival.

We should mention

  • Pool access available from 10:00 AM to 10:00 PM
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • This is an adults-only property and guests under 21 years old aren't allowed.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

ZonaZ Boutique Hotel Hotel
ZonaZ Boutique Hotel Puerto Vallarta
ZonaZ Boutique Hotel Hotel Puerto Vallarta

ZonaZ Boutique Hotel Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 121 out of 149 reviews
Rating 8 - Good. 23 out of 149 reviews
Rating 6 - Okay. 4 out of 149 reviews
Rating 4 - Poor. 1 out of 149 reviews
Rating 2 - Terrible. 0 out of 149 reviews

9.8/10

Cleanliness

9.8/10

Staff & service

9.4/10

Amenities

9.6/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Cameron, Saskatoon

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, close enough to walk to the beach and the malecon but away enough that it was very quiet at night. Very nice hotel.
Stayed 3 nights in Dec 2024

8/10 Good

Julie

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
I enjoyed our stay and breakfast was good with fresh orange juice. Only complaint is that the older woman working on the weekend was a bit rude and unpleasant.
Stayed 4 nights in Nov 2024

10/10 Excellent

Jose

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel awesome service!!!
Our stay was awesome staff was very friendly and professional the hotel manager took us personally to our room and explained everything about our room I found that very pleasant for her to do that.
Stayed 7 nights in Oct 2024

10/10 Excellent

Kimble

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly service. Great location in a quiet neighborhood.
Stayed 3 nights in Oct 2024

8/10 Good

Cheryl

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The taxi driver got lost trying to find it, so since the gal at the hotel had texted me asking about my arrival time, I had her number and I texted her that he was lost. She called me and asked to speak to him and I held the phone up so he could hear and she talked him through it. Thus, you might want to be prepared with her number! The property is small but quaint. The A/C is adjustable and works great. The bed is firm, if you like that. The breakfast is adequate. The pool is small but delightfully refreshing when you come back from walking out in the heat. They provide beach towels and a beach bag so you can walk to the beach. The staff is very accommodating and generously helped us out with a later check-out and by calling the taxi for us.
Stayed 3 nights in Sep 2024

10/10 Excellent

Carlos

Liked: Cleanliness
Stayed 5 nights in Jul 2024

10/10 Excellent

Brenda

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
So close to everything just walking distance, do recommend! So unique I really enjoyed our stay.
Stayed 6 nights in Jul 2024

10/10 Excellent

Maher, sparks

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff is very nice, The small details in the room that makes it cozy, clean and affordable.
Stayed 3 nights in Jul 2024

10/10 Excellent

Al

Stayed 2 nights in Jul 2024

10/10 Excellent

Jose

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Tricky to find
Stayed 3 nights in Jun 2024

10/10 Excellent

Patricia, Vancouver

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location in Zona Romantica, walkable to Malecon and centro. Friendly staff, good size room.
Stayed 4 nights in May 2024

8/10 Good

Carlos, New York

Liked: Cleanliness, staff & service, property conditions & facilities
Friendly staff and nice room. Breakfast could be earlier and better, though.
Stayed 3 nights in May 2024

10/10 Excellent

anthony

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
N/A
Stayed 5 nights in May 2024

10/10 Excellent

Michael

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Staff was excellent. Access to room was convenient. Great location. Pool was nothing special, and amenities were never replaced the entire week we stayed there, but overall we were very happy with the place.
Stayed 6 nights in May 2024

10/10 Excellent

Joseph

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in May 2024

10/10 Excellent

BRAD

Stayed 9 nights in Apr 2024

8/10 Good

Daniel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean charming property with a friendly helpful staff. The location is great because it’s close enough to all the activity and the beaches to walk but also far enough to feel a little separated from it which is nice for sleeping and relaxing. Bed is really comfortable. My one complaint is that I stayed on the ground floor and, near to my door, there’s a heavy gate that blocks the stairway to the upper floors. So every time someone comes and leaves through that gate, the noise on the ground floor apartment is quite jarring. I’d recommend a floor higher than the first one.
Stayed 3 nights in Apr 2024

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Apr 2024

10/10 Excellent

Jean-Daniel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 17 nights in Apr 2024

10/10 Excellent

Russell

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very friendly, helpful, and professional. My room was clean, comfortable, with nice furnishings. I also liked the smell of the bathroom, which always had a delicious scent of honey and cinnamon. Nothing negative to say, except that sometimes the internet wifi connection was sometimes a problem. My computer connected fine, but I kept getting messages saying the server was down and unable to connect. I figured out how to get around this, so luckily was not a big problem. Thanks so much for all your hospitality - I hope I will be welcome back to ZonaZ on my next trip to PV.
Stayed 4 nights in Apr 2024

10/10 Excellent

JD

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay! We would definitely come again.
Stayed 4 nights in Apr 2024

8/10 Good

Vince

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
129 steps
The room was super cute and definitely efficient use of space. I was curious about how many stairs there were since I saw reference to them in several other reviews, so I counted them. (91) from the street to where the hotels are located; (14) outside the hotel; (24) to get to 3rd foor. Total of (129) stairs. The funicular runs from 9am to 10pm, and that will save you the (91) stairs if you use it. I only used it (3) times the whole week of running around, but I had to psyche myself for the walk up each time I returned to the hotel. lol. Great restaurants nearby. Coffee shop for breakfast has sweet energy. Initial tour of room was excellent and a nice personal touch. Loved having OXXO nearby at top of hill for bottled water, etc.
Stayed 7 nights in Apr 2024

10/10 Excellent

Jennifer

Stayed 5 nights in Apr 2024

8/10 Good

Mona

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 8 nights in Mar 2024

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2024