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Hotel del Prado

3.0 star property

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Photo gallery for Hotel del Prado

Reception
Hiking
Outdoor pool
2 bars/lounges
View from property

Reviews

8.2 out of 10
Very good

Popular amenities

  • 24/7 front desk
  • Spa
  • Room service
  • Hot tub
  • Bar
  • Breakfast available

Explore the area

Map
Ctra. Llívia, S/N, Puigcerda, 603
  • Església de Sant Domènec
    ‪12 min walk‬
  • Santa Maria Plaza
    ‪14 min walk‬
  • Real Club de Golf de Cerdaña
    ‪14 min walk‬
  • La Seu d'Urgell (LEU)
    ‪53 min drive‬

Room options

View all photos for Double Room

Double Room | Premium bedding, down duvets, Tempur-Pedic beds, in-room safe

Double Room

  • Sleeps 3
  • 1 Double Bed

View all photos for Single Room

Single Room | Premium bedding, down duvets, Tempur-Pedic beds, in-room safe

Single Room

  • Sleeps 1
  • 1 Single Bed

View all photos for Triple Room

Triple Room | Premium bedding, down duvets, Tempur-Pedic beds, in-room safe

Triple Room

  • Sleeps 3
  • 3 Single Beds

View all photos for Family Room

Family Room | Premium bedding, down duvets, Tempur-Pedic beds, in-room safe

Family Room

  • Sleeps 4
  • 4 Single Beds

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About this property

Hotel del Prado

Slopeside fun with 2 bars/lounges and outdoor pool
Ski into Hotel del Prado, where you can enjoy a meal at the restaurant and comforts including an outdoor pool and a sauna.
Hotel del Prado offers 54 accommodations with a safe and free newspapers. Tempur-Pedic beds feature down duvets and premium bedding. LCD televisions are featured in guestrooms. Bathrooms include baths or showers with a deep soaking bath.

This Puigcerda hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is offered on a daily basis and in-room massages can be requested.

An outdoor pool and Access to hot tub are on site. Other recreational amenities include an outdoor tennis court, ski-in/ski-out access and a sauna.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Guests can pamper themselves by indulging in the on-site spa services. Services include massages.
During your stay at Hotel del Prado, you're just a quick walk from Regional Park of the Catalan Pyrenees. Free WiFi in public areas, free self-parking and 2 bars are available.
  • Free WiFi
  • Free self-parking
  • Enjoy a bite to eat at the restaurant
  • Buffet breakfast served daily for a fee
  • Take a swim in the outdoor pool or soak in the hot tub
  • Services include dry cleaning/laundry, tour or ticket assistance and luggage storage
  • On-site recreation includes an outdoor tennis court, a sauna and ski-in/ski-out access
  • Within a 15-minute walk of Regional Park of the Catalan Pyrenees and Església de Sant Domènec
  • Pets welcome for a fee
After a day on the snow, enjoy a relaxing soak in the hot tub and an invigorating swim in the outdoor swimming pool. Hotel del Prado helps provide the perfect ski holiday with ski storage and ski passes. At the end of the day, order après-ski drinks at one of the hotel's 2 bars/lounges.

There's a restaurant on site, as well as a snack bar/deli. WiFi is free in public spaces. This ski hotel also offers an outdoor tennis court and a sauna. Self parking is free.

This 3-star Puigcerda hotel is smoke free.

For a fee, guests can enjoy a buffet breakfast daily from 7:30 AM to 10:30 AM.
On-site venue – This restaurant specialises in local cuisine and serves breakfast, lunch and dinner.
Room service is available.

Languages

English, French, German, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site

Food and drink

  • Daily buffet breakfast available 7:30 AM to 10:30 AM for a fee: EUR 13 for adults and EUR 7 for children
  • 2 bars/lounges
  • A restaurant
  • Snack bar/deli

Things to do

  • Bicycle rentals
  • Library
  • Outdoor pool
  • Outdoor tennis court
  • Playground
  • Sauna
  • Ski passes
  • Ski storage
  • Ski-in/ski-out access
  • Spa tub

Family friendly

  • Laundry facilities
  • Outdoor pool
  • Playground
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Meeting rooms

Outdoors

  • Garden
  • Terrace

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Grab bar near toilet
  • Lift
  • Wheelchair accessible (may have limitations)

Room amenities

Bedroom

  • Down comforter
  • Premium bedding
  • Rollaway/extra bed (surcharge)
  • Tempur-Pedic mattress

Bathroom

  • Bathtub or shower
  • Deep soaking bathtub
  • Private bathroom
  • Towels provided

Entertainment

  • LCD TV

Food and drink

  • Room service

More

  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Heating
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: 11:30 PM

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: EUR 8.00 per pet, per night
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for EUR 30.0 per night.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 0.66 per person, per night, up to 7 nights. This tax does not apply to children under 17 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 13.00 for adults and from EUR 7.00 for children
  • Pet fee: EUR 8.00 per pet, per night
  • Service animals are exempt from fees
  • Cleaning/housekeeping/linen are available for an additional fee
  • Rollaway bed fee: EUR 30.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts major credit cards, debit cards, mobile payments and cash
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Front desk staff will greet guests on arrival at the property.

We should mention

  • On-site cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Prado Hotel Puigcerda
Prado Puigcerda
Hotel Prado Puigcerda
Hotel del Prado Hotel
Hotel del Prado Puigcerda
Hotel del Prado Hotel Puigcerda

Hotel del Prado Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 21 out of 49 reviews
Rating 8 - Good. 16 out of 49 reviews
Rating 6 - Okay. 8 out of 49 reviews
Rating 4 - Poor. 3 out of 49 reviews
Rating 2 - Terrible. 1 out of 49 reviews

8.8/10

Cleanliness

8.4/10

Staff & service

9.2/10

Amenities

8.6/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

2/10 Terrible

Verified traveller

Travelled with family
Could not make it to the hotel because one of the people in the party got very ill. With your help we tried to change the date of stay, but the hotel refused, citing terms and conditions. We will be going to that area of the Country again. We will not stay in that hotel
Stayed 1 night in Sep 2024

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Place!
Hotel was a surprise given its 3 star classification. Excellent restaurant, friendly and professional staff. Value for money.
Stayed 1 night in Oct 2022

10/10 Excellent

Hugh

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Highly recommended
The Hotel del Prado is truly wonderful. The staff are helpful and kind, the hotel and rooms are comfortable and clean, and the hotel has a wonderful yard and an indoor lounge for relaxing. The location is convenient for activities in and around Puigcerda. And there is a full-service restaurant on-site. Enjoyed our stay there and highly recommend this hotel.
Stayed 3 nights in Oct 2021

6/10 Okay

Fredrik

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice garden, charming hotel, average stay.
We arrived after a long day on road bikes. Cold and tired we were were looking forward to relaxing in the featured jacuzzi. This was closed and staff were unable to heat sauna. Pool was freezing. Apart from this the stay was ok. Staff was friendly. Rooms clean. Covid-restricted breakfast unimpressive but ok.
Stayed 1 night in Oct 2021

6/10 Okay

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Nice but noisy
I would like to stay at this hotel again, but on the far side from the road. The good: the pool and garden are lovely spots. The less good: during summer, there is no AC in the room so you have to open the windows. The traffic on the nearby road was so loud at times that I couldn’t hear somebody else in the room talking. At night the outside traffic made it difficult to sleep. I’d stay again if I knew I could sleep away from the buildings or anytime besides summer.
Stayed 3 nights in Jul 2021

10/10 Excellent

Leon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel for a ski trip.
Very nice hotel. Friendly people at the reception. Nice and clean bedrooms. Good breakfast.
Stayed 1 night in Mar 2019

6/10 Okay

david

Stayed 3 nights in Jul 2017

10/10 Excellent

Phillip, Tarragona

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel.
It was just a one night getaway and it was super.

6/10 Okay

Jason, Valencia, Spain

Liked: Cleanliness, property conditions & facilities, room comfort
Weekend in Puigcerda
Nice hotel. Wifi was patchy and didn't work in our room. Initially put in twin room although we booked a double. We were moved quickly but to a smaller room with a shower in the tub that you couldn't get under to shower properly. Towels not changed each day and shower gel etc. not replenished over the three days stay. Food and service in the hotel restaurant was excellent though.

10/10 Excellent

Vern, Birmingham UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This hotel was a real find. The staff were friendly and helpful and the rooms were clean and roomy. The hotel garden, tho not big had plenty of tables and chairs. The restaurant staff were particularly helpful when explaining the menu and the food when it arrived was excellent. The hotel is a little out of the way, but if you take the time to walk into the centre, it is well worth the effort with lots of shops, bars and cafes.

8/10 Good

joy, Allen, Texas

Liked: Cleanliness, property conditions & facilities, room comfort
Good stay.
We stayed for one night. We had a nice room. I guess my only issue was the timing of service. We tried to get drinks in the afternoon, and finally was successful, but to order anything else, took too much time. Dinner was great, but again it seemed to take awhile to get our bill.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Carol, Yorkshire

Liked: Cleanliness
Hotel was fine for a one night stay, but was on the edge of Puigcerda and about 30 minutes uphill walking to get into town. Not particularly convenient to stay there without a car.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
good food in the hotel restaurant. fantastic location in the pyranees. had a room with a balcony overlooking the mountains.

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, property conditions & facilities
Tot molt bé.
Stayed 2 nights in Aug 2024

8/10 Good

Henrik

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bra hotell med pool som bas för utflykter!
Fint hotel som bas för vandring i bergen. På gränsen till Frankrike, så sväng inte fel med hyrbilen om du inte får lämna Spanien! Otroligt hjälpsam personal. Ok spansk frukost. Kallskuret, yoghurt bröd lite frukt och kaffe Tea juice. Vi prova inte restaurangen, utan gick på hotellets rekommenderar. Jättebra restauranger uppe i centrum. Bra utomhuspool där vi lämna tonåringen när hon inte ville vandra i bergen. Smidigt hotell med parkering, nära till utfarten ut stan. Hotellet ligger ca 800 m från centrum. Dock med 70 höjdmeter upp till stan. Enkelt när vi gick hem, tuff backe till centrum. Vi kommer tillbaka. -personalen -poolen -smidig parkering -bra rum.
På vandring ner från La Molinas topp
Stayed 2 nights in Jul 2024

10/10 Excellent

Marianne

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2024

10/10 Excellent

Dorin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Parcarea și intrarea pentru dizabilități foarte ușoară Felicitări
Stayed 1 night in Sep 2023

8/10 Good

Jordi

Liked: Staff & service
.
Stayed 7 nights in Aug 2023

10/10 Excellent

Jordi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ueeeee
la estancia ha sido muy positiva. todo lo teníamos cerca, bàsicamente porquè Puigcerdà és un pueblo pequeño con encanto.
Stayed 2 nights in Dec 2022

8/10 Good

Jorge

Stayed 1 night in Aug 2022

8/10 Good

André

Stayed 1 night in Mar 2022

8/10 Good

André

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Séjour conforme
Séjour conforme à ce que l'on attendait.
Stayed 1 night in Jan 2022

10/10 Excellent

Aina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2022

10/10 Excellent

André

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
bon séjour d'une nuit.
bon accueil tardif et diner jusqu'à 22h
Stayed 1 night in Nov 2021