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Bahia Principe Grand Punta Cana - All Inclusive

4.0 star property

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Photo gallery for Bahia Principe Grand Punta Cana - All Inclusive

Aerial view
Aerial view
Meeting facility
5 outdoor pools, open 9:00 AM to 6:00 PM, pool umbrellas, pool loungers
Aerial view

Reviews

7.0 out of 10
Good

Popular amenities

  • Pool
  • All-inclusive
  • Bar
  • Breakfast included
  • Gym
  • Spa

Explore the area

Map
Arena Gorda - Macao, Seccion Baigua, Punta Cana, La Altagracia, 23000
  • Arena Gorda Beach
    ‪15 min walk‬
  • Cana Bay Golf Club
    ‪8 min drive‬
  • Iberostar Golf Course
    ‪9 min drive‬
  • Punta Cana (PUJ-Punta Cana Intl.)
    ‪61 min drive‬

Room options

View all photos for Junior Suite (Premium)

Premium bedding, pillow-top beds, in-room safe, desk

Junior Suite (Premium)

  • 43 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Suite (Premium)

Premium bedding, pillow-top beds, in-room safe, desk

Junior Suite (Premium)

  • 43 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Family Suite, 2 Bedrooms

Premium bedding, pillow-top beds, in-room safe, desk

Family Suite, 2 Bedrooms

  • Sleeps 7
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Junior Suite (Premium)

Premium bedding, pillow-top beds, in-room safe, desk

Junior Suite (Premium)

  • 43 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Suite Superior

Premium bedding, pillow-top beds, in-room safe, desk

Junior Suite Superior

  • 43 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Suite (Premium)

Premium bedding, pillow-top beds, in-room safe, desk

Junior Suite (Premium)

  • 43 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Family Suite, 2 Bedrooms

Premium bedding, pillow-top beds, in-room safe, desk

Family Suite, 2 Bedrooms

  • Sleeps 7
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Junior Suite (Premium)

Combined shower/bathtub, jetted bath, rainfall showerhead

Junior Suite (Premium)

  • 41 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Suite, 2 Bedrooms

Premium bedding, pillow-top beds, in-room safe, desk

Suite, 2 Bedrooms

  • 43 sq m
  • Sleeps 5
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 2 Bedrooms

Premium bedding, pillow-top beds, in-room safe, desk

Suite, 2 Bedrooms

  • 43 sq m
  • Sleeps 5
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 2 Bedrooms

Premium bedding, pillow-top beds, in-room safe, desk

Suite, 2 Bedrooms

  • 43 sq m
  • Sleeps 5
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 2 Bedrooms

Premium bedding, pillow-top beds, in-room safe, desk

Suite, 2 Bedrooms

  • 43 sq m
  • Sleeps 5
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Junior Suite Superior

Premium bedding, pillow-top beds, in-room safe, desk

Junior Suite Superior

  • 43 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Family Suite, 2 Bedrooms

Premium bedding, pillow-top beds, in-room safe, desk

Family Suite, 2 Bedrooms

  • Sleeps 7
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Junior Suite Superior

Premium bedding, pillow-top beds, in-room safe, desk

Junior Suite Superior

  • 43 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Family Suite, 2 Bedrooms

Premium bedding, pillow-top beds, in-room safe, desk

Family Suite, 2 Bedrooms

  • Sleeps 7
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Junior Suite Superior

Premium bedding, pillow-top beds, in-room safe, desk

Junior Suite Superior

  • 43 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Suite Superior

Premium bedding, pillow-top beds, in-room safe, desk

Junior Suite Superior

  • 43 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Room Premium With View

Premium bedding, pillow-top beds, in-room safe, desk

Room Premium With View

  • Sleeps 3
  • 1 Double Sofa Bed and 1 King Bed

View all photos for Suite Junior

Premium bedding, pillow-top beds, in-room safe, desk

Suite Junior

  • Sleeps 4
  • 1 Double Sofa Bed and 1 King Bed

View all photos for Suite Junior

Premium bedding, pillow-top beds, in-room safe, desk

Suite Junior

  • Sleeps 4
  • 1 Double Sofa Bed and 1 King Bed

View all photos for Room Premium With View

Premium bedding, pillow-top beds, in-room safe, desk

Room Premium With View

  • Sleeps 3
  • 1 Double Sofa Bed and 1 King Bed

View all photos for Room Premium With View

Premium bedding, pillow-top beds, in-room safe, desk

Room Premium With View

  • Sleeps 1
  • 1 King Bed

View all photos for Suite Junior

Premium bedding, pillow-top beds, in-room safe, desk

Suite Junior

  • Sleeps 3
  • 1 Double Sofa Bed and 1 King Bed

View all photos for Suite Junior

Premium bedding, pillow-top beds, in-room safe, desk

Suite Junior

  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite Junior

Premium bedding, pillow-top beds, in-room safe, desk

Suite Junior

  • Sleeps 1
  • 1 King Bed

View all photos for Room Premium With View

Premium bedding, pillow-top beds, in-room safe, desk

Room Premium With View

  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite Junior

Premium bedding, pillow-top beds, in-room safe, desk

Suite Junior

  • Sleeps 4
  • 1 Double Sofa Bed and 1 King Bed

View all photos for Room Premium With View

Premium bedding, pillow-top beds, in-room safe, desk

Room Premium With View

  • Sleeps 2
  • 1 King Bed

View all photos for Room Premium With View

Premium bedding, pillow-top beds, in-room safe, desk

Room Premium With View

  • Sleeps 4
  • 1 Double Sofa Bed and 1 King Bed

View all photos for Suite Junior

Premium bedding, pillow-top beds, in-room safe, desk

Suite Junior

  • Sleeps 2
  • 1 King Bed

View all photos for Room Premium With View

Premium bedding, pillow-top beds, in-room safe, desk

Room Premium With View

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room Premium With View

Premium bedding, pillow-top beds, in-room safe, desk

Room Premium With View

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite Junior

Premium bedding, pillow-top beds, in-room safe, desk

Suite Junior

  • Sleeps 3
  • 1 Double Sofa Bed and 1 King Bed

View all photos for Family Suite -7 Guests- Master With Garden View

Premium bedding, pillow-top beds, in-room safe, desk

Family Suite -7 Guests- Master With Garden View

  • Sleeps 6
  • 2 Double Sofa Beds and 1 King Bed

View all photos for Family Suite -7 Guests- Master With Garden View

Premium bedding, pillow-top beds, in-room safe, desk

Family Suite -7 Guests- Master With Garden View

  • Sleeps 6
  • 1 King Bed and 2 Double Sofa Beds

View all photos for Family Suite -7 Guests- Master With Garden View

Premium bedding, pillow-top beds, in-room safe, desk

Family Suite -7 Guests- Master With Garden View

  • Sleeps 6
  • 1 King Bed and 2 Double Sofa Beds

View all photos for Family Suite -7 Guests- Master With Garden View

Premium bedding, pillow-top beds, in-room safe, desk

Family Suite -7 Guests- Master With Garden View

  • Sleeps 5
  • 1 King Bed and 2 Double Sofa Beds

View all photos for Family Suite -7 Guests- Master With Garden View

Premium bedding, pillow-top beds, in-room safe, desk

Family Suite -7 Guests- Master With Garden View

  • Sleeps 6
  • 2 Double Sofa Beds and 1 King Bed

View all photos for Family Suite -7 Guests- Master With Garden View

Premium bedding, pillow-top beds, in-room safe, desk

Family Suite -7 Guests- Master With Garden View

  • Sleeps 4
  • 2 Double Sofa Beds and 1 King Bed

View all photos for Family Suite -5 Guests- Master With Garden View

Premium bedding, pillow-top beds, in-room safe, desk

Family Suite -5 Guests- Master With Garden View

  • Sleeps 4
  • 1 Double Sofa Bed and 1 King Bed

View all photos for Family Suite -5 Guests- Master With Garden View

Premium bedding, pillow-top beds, in-room safe, desk

Family Suite -5 Guests- Master With Garden View

  • Sleeps 4
  • 1 Double Sofa Bed and 1 King Bed

View all photos for Family Suite -7 Guests- Master With Garden View

Premium bedding, pillow-top beds, in-room safe, desk

Family Suite -7 Guests- Master With Garden View

  • Sleeps 5
  • 1 King Bed and 2 Double Sofa Beds

View all photos for Family Suite -7 Guests- Master With Garden View

Premium bedding, pillow-top beds, in-room safe, desk

Family Suite -7 Guests- Master With Garden View

  • Sleeps 3
  • 1 King Bed and 2 Double Sofa Beds

View all photos for Family Suite -7 Guests- Master With Garden View

Premium bedding, pillow-top beds, in-room safe, desk

Family Suite -7 Guests- Master With Garden View

  • Sleeps 5
  • 1 King Bed and 2 Double Sofa Beds

View all photos for Family Suite -5 Guests- Master With Garden View

Premium bedding, pillow-top beds, in-room safe, desk

Family Suite -5 Guests- Master With Garden View

  • Sleeps 3
  • 1 Double Sofa Bed and 1 King Bed

View all photos for Family Suite -7 Guests- Master With Garden View

Premium bedding, pillow-top beds, in-room safe, desk

Family Suite -7 Guests- Master With Garden View

  • Sleeps 4
  • 2 Double Sofa Beds and 1 King Bed

Family Suite -5 Guests- Master With Garden View

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Family Suite -7 Guests- Master With Garden View

  • Sleeps 5
  • 1 King Bed and 2 Double Sofa Beds

Family Suite -7 Guests- Master With Garden View

  • Sleeps 4
  • 2 Double Sofa Beds and 1 King Bed

Family Suite -5 Guests- Master With Garden View

  • Sleeps 3
  • 1 Double Sofa Bed and 1 King Bed

Family Suite -7 Guests- Master With Garden View

  • Sleeps 3
  • 2 Double Sofa Beds and 1 King Bed

Family Suite -7 Guests- Master With Garden View

  • Sleeps 6
  • 2 Double Sofa Beds and 1 King Bed

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About this property

Bahia Principe Grand Punta Cana - All Inclusive

Family fun on the beach, with 5 outdoor pools, near Arena Gorda Beach
Catch some rays at the beach or spend the day relaxing at Bahia Principe Grand Punta Cana - All Inclusive's full-service spa. Then enjoy a meal at one of the property's 7 restaurants.
Bahia Principe Grand Punta Cana - All Inclusive offers 1428 air-conditioned accommodations with a safe and complimentary bottles of water. Rooms open to balconies. This accommodation offers separate sitting areas and includes dining tables. Pillowtop beds feature premium bedding. LED televisions come with satellite channels. Bathrooms include a combined bath/shower unit with in-room jetted baths and a rainfall showerhead, complimentary toiletries and hairdryers.

This Punta Cana property provides complimentary wireless Internet access, with a speed of 25+ Mbps. Business-friendly amenities include desks, desk chairs and telephones. Additionally, rooms include coffee/tea makers and an iron/ironing board. Housekeeping is provided on a daily basis.

5 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a complimentary water park and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the property's full-service spa, BAHIA SPA. Massages are available on the beach and in the spa. Other services include deep-tissue massages, hot stone massages and sports massages. The spa is equipped with a sauna, a hot tub, a steam room and Turkish bath/hammam. A variety of treatment therapies are provided, including hydrotherapy and reflexology. The spa is open daily.
Our customers tell us they can't get enough of Bahia Principe Grand Punta Cana - All Inclusive's great beach location. During your stay, you'll be connected to the convention centre and within walking distance of Arena Gorda Beach. Enjoy features like free breakfast, free WiFi in public areas and free self-parking.
  • Free buffet breakfast served daily
  • Free Wi-Fi (speed: 25+ Mbps)
  • Free self-parking
  • Enjoy Japanese cuisine at Mikado, one of the property's 7 restaurants and 8 bars/lounges
  • Splash around at the free water park with a waterslide or swim in the 5 outdoor pools
  • Indulge with massages, body scrubs or body treatments at BAHIA SPA
  • Services include babysitting, a children's club and dry cleaning/laundry
  • On-site recreation includes tennis courts, a gym and mini golf
  • 8 minutes by car from Cana Bay Golf Club and 9 minutes from Iberostar Golf Course
  • Airport shuttle service available for a fee
Bahia Principe Grand Punta Cana - All Inclusive is an all-inclusive property. Room rates include meals and beverages at on-site restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

As a guest of Bahia Principe Grand Punta Cana - All Inclusive, you'll find a full-service spa, a complimentary water park, and 5 outdoor swimming pools. There are 7 restaurants on site, along with a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include 3 beach bars, 2 swim-up bars and 8 bars/lounges. Free breakfast is available daily. WiFi is free in public spaces.

Business amenities include a business centre and a meeting room. A casino, a children's pool, and a fitness centre are also featured at the family-friendly Bahia Principe Grand Punta Cana - All Inclusive. Self parking is free.

This 4-star Punta Cana property is smoke free.

Guests are served a free buffet breakfast daily from 7:00 AM to 10:30 AM.
Mikado – This theme restaurant specialises in Japanese cuisine and only serves dinner. Reservations are required.
Orquidea – This buffet restaurant specialises in international cuisine and serves breakfast, lunch and dinner. Open daily.
Bouganville – This buffet restaurant specialises in international cuisine and serves breakfast, lunch and dinner. Open daily.
Garden Grill – This steakhouse only serves dinner. Reservations are required. Open daily.
Il Capriccio – This theme restaurant specialises in Italian cuisine and only serves dinner. Reservations are required. Open daily.

All-inclusive details

This property is all-inclusive. On-site food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included.

Food and beverages

Buffet and à la carte meals, snacks and select beverages included
Limited gourmet or à la carte dining

Water activities

Kayaking
Snorkelling
Surfing/body boarding
Windsurfing

Land activities

Fitness facilities
Football
Tennis
Volleyball

Lessons/classes/games

Aerobics
Dancing

Entertainment

On-site entertainment and activities
Access to on-site nightclubs
On-site live performances

Languages

English, French, German, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi
  • WiFi in public areas is free with a 3-device limit

Parking and transport

  • Electric car charging station on site
  • Return airport shuttle (surcharge)
  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 10:30 AM
  • 2 poolside bars
  • 2 swim-up bars
  • 3 beach bars
  • 7 restaurants
  • 8 bars/lounges
  • Snack bar/deli

Restaurants on site

  • Bouganville
  • Garden Grill
  • Il Capriccio
  • Mikado
  • Orquidea

Things to do

  • 15 slot machines
  • 18-hole adjacent golf course
  • 5 outdoor pools
  • Arcade/game room
  • Basketball
  • Beach volleyball
  • Bicycles
  • Casino (5,931 square feet of space)
  • Children's pool
  • Fitness classes
  • Free children's club
  • Free water park
  • Full-service spa
  • Gaming table
  • Gym
  • Kayaking
  • Library
  • Mini golf
  • Personal motorised watercraft
  • Playground
  • Sailing
  • Scuba diving
  • Shopping
  • Snorkelling
  • Surfing/bodyboarding
  • Tennis
  • Waterslide
  • Windsurfing
  • Yoga classes

Family friendly

  • 5 outdoor pools
  • Arcade/game room
  • Babysitting (surcharge)
  • Children's pool
  • Dining table
  • Free children's club
  • Free cot
  • Free water park access
  • Laundry facilities
  • Mini golf
  • Playground
  • Snack bar/deli
  • Supervised activities for children (surcharge)
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business centre
  • Conference space
  • Meeting room

Outdoors

  • Barbecue grill
  • Beach towels
  • Beach umbrellas
  • Garden
  • In a nature reserve
  • On the beach
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • Body scrubs
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hot tub
  • Hydrotherapy
  • Manicures/pedicures
  • Reflexology
  • Sauna
  • Spa open daily
  • Sports massages
  • Steam room
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Jetted bathtub
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • LED TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Dining table
  • Free bottled water
  • Restaurant dining guides

More

  • Air conditioning
  • Ceiling fan
  • Desk
  • Desk chair
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 3:00 PM
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

The property will be renovating from 21 April 2025 to 30 November 2025 (completion date subject to change). The following areas are affected:
  • One of the swimming pools
  • Bar/lounge
  • Lobby
  • Selected guestrooms

Guests will have access to the following alternative facilities during the renovation:

  • Recreational facilities

Renovation work will only be conducted during working hours on weekdays. Every effort will be made to minimise noise and disturbance.

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property uses eco-friendly cleaning products
Safety features at this property include a fire extinguisher and a first aid kit
Front desk staff will greet guests on arrival at the property.

We should mention

  • Pool access available from 9:00 AM to 6:00 PM
  • Reservations are needed for massage services and spa treatments. For reservations, contact the property before arrival using the contact information on the booking confirmation.
  • Free WiFi in public areas has a 3-device limit.

Property is also known as

All Inclusive Bahia
All Inclusive Bahia Principe
Bahia All Inclusive
Bahia Principe All Inclusive
Grand Bahia Principe All Inclusive
Grand Bahia Principe Punta Cana
Grand Bahia Principe Punta Cana All Inclusive
Punta Cana Grand Bahia
Bahia Principe Grand Punta Cana
Grand Bahia Principe Punta Cana All Inclusive
Bahia Principe Grand Punta Cana All Inclusive
Bahia Principe Grand Punta Cana - All Inclusive Punta Cana

Bahia Principe Grand Punta Cana - All Inclusive Reviews

Reviews

7.0

Good

Rating 10 - Excellent. 469 out of 1394 reviews
Rating 8 - Good. 302 out of 1394 reviews
Rating 6 - Okay. 230 out of 1394 reviews
Rating 4 - Poor. 184 out of 1394 reviews
Rating 2 - Terrible. 209 out of 1394 reviews

7.4/10

Cleanliness

7.4/10

Staff & service

7.4/10

Amenities

7.0/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

2/10 Terrible

DAISY

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I have 69 y/o companion and placed me on the 3rd floor walk up building… with leaking stinky bathroom. Goin back, it was hard to get the tram/train , as the driver wont tale us with one hand carry size luggage! We ended up walking from villa 29 to the lobby! Just so we dont miss our pick up. Also before hand, it took forever to get in touch with representative nor the booking mngt to confirm my booking before arrival
Stayed 3 nights in Dec 2024

10/10 Excellent

Wilberto

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Dec 2024

10/10 Excellent

Anna

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was clean and beautiful
Stayed 2 nights in Dec 2024

4/10 Poor

Tahir, Brampton

The facility offers great value for money. We felt Spanish speakers have advantage, as they can enjoy a wide range of food options and receive attentive service. We had a wonderful time engaging in activities such as ocean swimming, enjoying the fantastic weather, and relaxing in the impressive pools. However, there are areas that could be improved, such as the reception's welcoming approach, the efficiency of scanning QR codes for maps and services, and the slightly rushed demeanor of the staff, which was a bit disappointing. Booking two rooms for my family of four resulted in one comfortable bed and 1.5 extremely uncomfortable sofa beds. The challenge of securing beach chairs in the morning was frustrating, particularly with guests reserving them using blue towels, while empty beige chairs (reserved for luxury clients) surrounded us. Furthermore, navigating the Bahia app and website for restaurant reservations and excursions proved to be time-consuming and unhelpful. Please visit the lobby and get service. I have visited the Bahamas 3 times, but this might be my last visit to the Dominican.
Stayed 5 nights in Dec 2024

6/10 Okay

Jermaine Gray

Stayed 6 nights in Nov 2024

10/10 Excellent

Eddie Hernandez

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Maravilloso
Stayed 3 nights in Dec 2024

10/10 Excellent

Valeria Cristina Ferrazda silva, Brookfield

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The superior room was really good, staff very friendly, buffet was good, beach beautiful, but dont forget your mosquito spray, very necessary and quiet expensive at hotel. The hotel give evening activities. A lot entertainments. Iam really happy with their staff. Really professional. ☆☆☆☆☆
Stayed 7 nights in Dec 2024

6/10 Okay

Daniel

Disliked: Cleanliness, staff & service
Stayed 7 nights in Dec 2024

8/10 Good

Carla

Travelled with group
Liked: Cleanliness, staff & service, amenities
Pros were: Buffets, restaurants had a wide variety of excellent food. The resort is easily walkable or if you need there are shuttles to transport you to anywhere you want to go. The staff was helpful and friendly but not as much as Mexico. Rooms were dated but cleaned and stocked with water, beverages and towels each day. The AC worked very well. The wristbands are your key to get in and that is a great perk! The beach and water was beautiful and had lots of chairs. The pools were less busy than the beach, there were a lot of pools and all were kept very clean. Washrooms were clean and well stocked. There is a little shopping village that is part of the resort that had a variety of all kinds of shops with mostly reasonable prices. Bring your own bug spray as they charged way too much for a small bottle. Cons: The mosquitoes in the evening were horrible in and around the lobbies and theatre. No one gave any kind of orientation as to what was on the resort or times/places for meals when we arrived so we missed breakfast the first morning and we had no idea that there were 2 identical lobbies on both sides of the theatre. The resort is huge and there were lineups, mostly for breakfast/bars. Beach was packed with people with almost no space between anyone. The specialty drinks were made with mixes and were horrible.We were told premium meant we could only have certain liquors, not kahlua, baileys, bourbon, scotch, not even the cheap knock offs unless we paid extra.
Stayed 7 nights in Dec 2024

10/10 Excellent

Francisco

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Nov 2024

6/10 Okay

Molly

Travelled with family
Liked: Cleanliness, staff & service
The staff was friendly and accommodating. The grounds are beautiful and very nice. The room was okay, I would have totally paid more for the updated room. The food was good at the buffet. What I didn't like was the sewer smell when you walked in. At times it was very over powering. The restaurants we went to took almost 2 hours to get our food. The Asian and Italian one. We left before desert. We did have a party of 6 with two children, we also had a few food allergies peanuts and dairy. So we believe that was why. It did happen twice so we did not use the rest of our reservations which was three more. The beach was amazing and so was the pool. Overall the stay was okay. If we where to go back we would pay the extra for Esmeralda or another luxury hotel that is part of Bahia.
Stayed 10 nights in Dec 2024

8/10 Good

PAVEL S

Travelled with family
Liked: Property conditions & facilities
Property is located at very good beach
Stayed 13 nights in Nov 2024

10/10 Excellent

Saeed

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Dec 2024

6/10 Okay

jamal

Liked: Property conditions & facilities
Stayed 6 nights in Nov 2024

10/10 Excellent

Lynnette

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our stay was amazing. We had a lot of fun since we wake up until we go to sleep. The staff was very kind and gentle all the time and the service was excellent. We didn't go anywhere outside the hotel complex because it has it all. Every night there where live music in the lobby area and the disco and casino were open until 3am. Overall, we had an unique vacation time and can't wait to come again!!
Stayed 3 nights in Dec 2024

2/10 Terrible

natalie

Travelled with partner
Disliked: Property conditions & facilities
I think food could get better. As well as the transportation from rooms to other areas of the resort. One of the nights we were at the resort it was pouring raining and the carts would NOT stop at the stop we were waiting to get to the lobby of the resort, unless people were getting off and they would not let us get on the carts. the amount of scouts on the resort pools and beach’s to be lowered, in one hour 5-7 people came up to us trying to get us to purchase an excursion, and no amount of no would get them to leave us alone.
Stayed 4 nights in Nov 2024

2/10 Terrible

Miguel

Too much mosquitos
Stayed 4 nights in Nov 2024

6/10 Okay

Michael

Liked: Staff & service
7/10
Stayed 8 nights in Dec 2024

8/10 Good

Ileana

Travelled with family, Travelled with group
Liked: Amenities
Is a great hotel Just they have to improve the dining room cleanliness.
Stayed 4 nights in Dec 2024

2/10 Terrible

Destiny

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Took 3 hours to even get to the desk to get a room key ended up paying to stay at a different resort ! Still haven’t received my refund but the property wrote down my information SUCKS 0 stars 3 star resort if you enjoy smelly lobby’s and long wait… cheap and old you get what you pay for!!!
Stayed 4 nights in Dec 2024

8/10 Good

Katarzyna

Liked: Cleanliness
Disliked: Staff & service
Stayed 7 nights in Nov 2024

8/10 Good

Iriselle Rosario

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 3 nights in Dec 2024

6/10 Okay

geoffrey

Liked: Cleanliness
Too long of Ela wait for the transport from lobby to room
Stayed 5 nights in Dec 2024

10/10 Excellent

Carol

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed at a very beautiful spacious villa close to the beach, staff very friendly knowledgeable and courteous always ready to help us with my elderly father, thank you for all the amenities the delicious food and service we received definitely coming back
Stayed 4 nights in Dec 2024

4/10 Poor

Evelyn

Travelled with partner
Disliked: Property conditions & facilities
I would like to say the room we were in is desperate need for renovations, along with the fact the it was very humid and felt damp and made our clothes damp as well. We tried to change rooms but the front desk after saying they would did not. It was our first time in Punta Cana and I doubt we will return at least to this resort.
Stayed 4 nights in Nov 2024