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Jewel Palm Beach

4.0 star property
VIP Access

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Jewel Palm Beach

Aerial view
On the beach, white sand
Presidential Suite | View from room
Meeting facility
Restaurant

Reviews

8.4 out of 10

Very good

Popular amenities

  • Bar
  • All-inclusive
  • Housekeeping
  • Room service
  • Gym
  • 24/7 front desk

Explore the area

Map
Cabeza De Toro, Punta Cana, La Altagracia, 23000
  • Bavaro Lagoon
    1 min walk
  • Cabeza de Toro Beach
    10 min walk
  • Dolphin Explorer
    19 min walk
  • Punta Cana (PUJ-Punta Cana Intl.)
    18 min drive
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
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Room options

View all photos for Presidential Suite

Presidential Suite | Minibar, in-room safe, blackout curtains, iron/ironing board

Presidential Suite

  • 123 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 2 Double Beds (Premium Tropical View)

Minibar, in-room safe, blackout curtains, iron/ironing board

Deluxe Room, 2 Double Beds (Premium Tropical View)

  • 41 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Room, 1 King Bed (Premium Tropical View)

Deluxe Room, 1 King Bed (Premium Tropical View) | Minibar, in-room safe, blackout curtains, iron/ironing board

Deluxe Room, 1 King Bed (Premium Tropical View)

  • 41 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 2 Double Beds (Tropical View)

Minibar, in-room safe, blackout curtains, iron/ironing board

Deluxe Room, 2 Double Beds (Tropical View)

  • 41 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Room, 1 King Bed (Tropical View)

Deluxe Room, 1 King Bed (Tropical View) | Minibar, in-room safe, blackout curtains, iron/ironing board

Deluxe Room, 1 King Bed (Tropical View)

  • 41 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Premium Room, 1 King Bed (Club Tropical View)

Minibar, in-room safe, blackout curtains, iron/ironing board

Premium Room, 1 King Bed (Club Tropical View)

  • 41 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 2 Double Beds, Ocean View (Club)

Deluxe Room, 2 Double Beds, Ocean View (Club) | Minibar, in-room safe, blackout curtains, iron/ironing board

Deluxe Room, 2 Double Beds, Ocean View (Club)

  • 41 sq m
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

View all photos for Premium Room, 1 King Bed, Ocean View (Club)

Minibar, in-room safe, blackout curtains, iron/ironing board

Premium Room, 1 King Bed, Ocean View (Club)

  • 41 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Honeymoon Suite, 1 King Bed, Ocean View (Club)

Honeymoon Suite, 1 King Bed, Ocean View (Club) | Minibar, in-room safe, blackout curtains, iron/ironing board

Honeymoon Suite, 1 King Bed, Ocean View (Club)

  • 82.3 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Honeymoon Suite, 1 King Bed (Club Tropical View)

Honeymoon Suite, 1 King Bed (Club Tropical View) | Minibar, in-room safe, blackout curtains, iron/ironing board

Honeymoon Suite, 1 King Bed (Club Tropical View)

  • 82 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 2 Double Beds (Club Tropical)

Deluxe Room, 2 Double Beds (Club Tropical) | Minibar, in-room safe, blackout curtains, iron/ironing board

Deluxe Room, 2 Double Beds (Club Tropical)

  • 41 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Room, 1 King Bed (Club Tropical)

Minibar, in-room safe, blackout curtains, iron/ironing board

Deluxe Room, 1 King Bed (Club Tropical)

  • 41 sq m
  • Sleeps 3
  • 1 King Bed

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About this property

Jewel Palm Beach

Beachfront resort with calming spa services
At Jewel Palm Beach, hit the beach, dine on-site at Coral Market Buffet or enjoy a drink at one of the resort's 9 bars/lounges.
Jewel Palm Beach offers 500 accommodations with DVD players and minibars. Rooms open to furnished balconies or patios. LCD televisions come with cable channels.

Bathrooms include complimentary toiletries and hairdryers. Business-friendly amenities include safes and telephones. Additionally, rooms include coffee/tea makers and an iron/ironing board. Housekeeping is provided on a daily basis.

Recreational amenities at the resort include a sauna, a fitness centre and a children's pool.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Guests can pamper themselves by indulging in the on-site spa services. There are 7 treatment rooms including rooms for couples and outdoor treatment areas. Services include hot stone massages, Swedish massages, facials and body scrubs. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy and reflexology.
Jewel Palm Beach's great beach location gets high marks from our customers. During your stay, you're just a quick walk from Bavaro Lagoon. Free WiFi in public areas, free valet parking and 7 restaurants are available.
  • Free Wi-Fi in some public areas
  • Free valet parking and self-parking
  • Drinking and dining options include 7 restaurants, a coffee shop, a swim-up bar and a poolside bar
  • Services include babysitting, a free children's club and a concierge
  • On-site recreation includes a gym, a steam room and a sauna
  • Guests like the bar and restaurant
  • Just a 1-minute drive from Cabeza de Toro Beach and 10 minutes from Downtown Punta Cana
Jewel Palm Beach is an all-inclusive resort. Room rates include meals and beverages at on-site restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

Jewel Palm Beach offers its guests a kids' pool, a sauna, and a fitness centre. There are 7 restaurants on site, along with a coffee shop/cafΘ. You can enjoy a drink at one of the bars, which include 9 bars/lounges and a poolside bar. Public spaces have free WiFi.

There are 6 meeting rooms available. Spa services, a complimentary children's club, and a garden are also featured at the family-friendly Jewel Palm Beach. Self parking and valet parking are free.

Smoking is allowed in designated areas at this 4-star Punta Cana resort.

Coral Market Buffet – On-site buffet restaurant.
The Jade – On-site restaurant. Open daily.
Arbol + Agave – On-site restaurant. Open daily.
Moonstone By Sofia – On-site restaurant. Open daily.
L’ille De France – On-site restaurant. Open daily.
24-hour room service is available.

All-inclusive details

This resort is all-inclusive. On-site food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

À la carte meals, snacks and beverages included
In-room minibar (all beverages included)

Activities and facilities/equipment

All on-site activities and use of facilities and equipment are included.

Water activities

Kayaking
Sailing
Snorkelling
Windsurfing

Land activities

Fitness facilities
Tennis
Volleyball

Lessons/classes/games

Aerobics
Dancing
Language

Entertainment

On-site live performances

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free uncovered self parking on site
  • Free valet parking on site

Food and drink

  • 7 restaurants
  • 9 bars/lounges
  • A coffee shop/cafe
  • A poolside bar
  • A swim-up bar
  • Couples/private dining

Restaurants on site

  • Arbol + Agave
  • Coral Market Buffet
  • L’ille De France
  • Moonstone By Sofia
  • The Jade

Family friendly

  • Babysitting (surcharge)
  • Children's pool
  • DVD player
  • Free children's club

Conveniences

  • 24-hour front desk
  • ATM
  • Luggage storage

Guest services

  • Concierge services
  • Housekeeping (daily)

Business services

  • 6 meeting rooms
  • Conference centre

Outdoors

  • Garden
  • On the beach
  • Pool loungers
  • Pool umbrellas

Spa

  • 7 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Couples treatment rooms
  • Facials
  • Hot stone massages
  • Hydrotherapy
  • Manicures/pedicures
  • Outdoor treatment areas
  • Reflexology
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Tile flooring in room
  • Upper floors accessible by stairs only
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • 3 floors
  • 9 buildings
  • At least 80% lighting from LEDs
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas
  • Eco-friendly cleaning products used
  • Living plant wall
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organised tours and activities
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • DVD player
  • LCD TV with cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Cleaning products are eco-friendly
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • LED lighting
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation
This property enforces a strict dress code in the restaurants a la carte.

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Jewel Palm Beach

Children and extra beds

  • Children are welcome.

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property uses eco-friendly cleaning products
Safety features at this property include a fire extinguisher, a first aid kit and outdoor lighting
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

We should mention

  • Pets and service animals are not allowed on site.

Property is also known as

Dreams Palm
Dreams Palm Beach Punta Cana Luxury
Dreams Palm Beach Punta Cana Luxury All Inclusive
Dreams Palm Luxury
Dreams Palm Luxury All Inclusive
Palm Dreams
Dreams Palm Luxury All Inclusive All-inclusive property
Dreams Palm All Inclusive

Jewel Palm Beach Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 883 out of 1592 reviews" "
Rating 8 - Good. 360 out of 1592 reviews" "
Rating 6 - Okay. 185 out of 1592 reviews" "
Rating 4 - Poor. 82 out of 1592 reviews" "
Rating 2 - Terrible. 82 out of 1592 reviews" "

8.8/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.2/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Maite

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was perfect
Stayed 5 nights in Aug 2024

2/10 Terrible

Alejandro

Travelled with partner
Liked: Cleanliness
Disliked: Staff & service, amenities
They forgot my wife birthday the main reason of my trip and they tried to check me out 2 days before my Norma check out is embarrassing
Stayed 6 nights in Aug 2024

8/10 Good

Nancy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was very clean and the staff we met were so friendly. They all went out of their way to make us feel welcome. Property was not too big so you could walk everywhere. Restaurants were great. No reservations needed and we never waited to be seated. Loved the Asian for hibachi and sushi. Beach was ok but the constant peddlers coming up to sell you things made it uncomfortable to stay long. Unfortunately the ocean was brown as there was loads of seaweed during our stay. Pools were great so we didn't really mind. Sunken Treasure pool bar was the best. Stayed in building 4 which was close to everything. Room was spacious but air conditioning never went below 78°F (25.5°C) no matter how low we tried to set it. Overall, aside from the hot room we really liked it and would recommend it.
Stayed 6 nights in Aug 2024

8/10 Good

Edwin Jh.

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Aug 2024

10/10 Excellent

Marissa

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very polite and very helpful with everything.
Stayed 4 nights in Aug 2024

10/10 Excellent

Ederlin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2024

10/10 Excellent

Cristaly

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was delightful. The food and drinks was delicious. I would like the hotel to have their own transportation pick up and drop off to the airport. But I was able to schedule a ride with private company. Also, I would want the hotel to have a WhatsApp number for easy communication during the booking process in case I want to call from the United States free of charge.
Stayed 5 nights in Aug 2024

10/10 Excellent

Erika

Travelled with family, Travelled with family and small children, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
As soon I got off my transportation from the airport the doorman Mr. Jesus "The Little Superman" took my luggage and he was so welcoming and make us feel like we were arriving to home, he guided us giving us a tour of the beautiful facilities to the place for Our Check in Where Mary Esther received us with all possible attention, despite arriving very early for our check in, they always gave us VIP treatment from food, drink and attention to non-stop. Juan Carlos and Rafael always assist us in the pool and beach area with the best smile and Juan Carlos with his jokes, Juan Francisco the Best Restaurant Captain, unmatched attention, Daniella at the Buffet with the best Smile. Estenia the housekeeping was so kind, hygienic, how she accommodated us, she always made sure we had everything we needed since there were four of us in a room. Something that fascinated me is the emblematic greeting from the employees to the hotel director who uses to place his hand on his chest either to greet you or to welcome you to any establishment within the hotel. It is spectacular, at least they made me feel special and important during my stay. There will be better hotels, with more stars in more exclusive areas, but Jewel Palm Beach has the best and warmest service that I have been able to experience.
Stayed 6 nights in Aug 2024

10/10 Excellent

Perry, Wake Village

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property as described, quite area close to airport
Stayed 4 nights in Aug 2024

6/10 Okay

JUDITH

Stayed 2 nights in Aug 2024

4/10 Poor

Wayne JACK, Thunder Bay

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Transportation to and from are extra features that are not clearly listed
Stayed 2 nights in Aug 2024

10/10 Excellent

Elsie K

Liked: Cleanliness, staff & service, amenities
Staff members were all amazing
Stayed 7 nights in Aug 2024

2/10 Terrible

Sherri Lynn

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms have roaches, broken items, missing furniture, dust, no pool towels, no straws four your drinks, poor air conditioning or no air, the food was disgusting, blood on my sheets, food nasty,,,especially the buffet, the casino n restaurants were closed, no entertainment, it was extremely boring and I am so mad that I wasted all my money to fly to your disgusting resort from America. I want a credit or a refund.
Stayed 3 nights in Aug 2024

6/10 Okay

Angelica, Bronx

Travelled with family and small children
Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
The rooms are old and outdated. Stains on furniture. The bathrooms in the rooms need to be upgraded. Food was just ok, nothing memorable, seemed repetitive and not many options for children. Not much to do in the resort. The entertainment shows were a plus. Sand was beautiful but couldn’t get in the water due to large amounts of sea weed.
Stayed 2 nights in Aug 2024

6/10 Okay

eymis

Stayed 1 night in Aug 2024

10/10 Excellent

richard

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Like everything
Stayed 2 nights in Aug 2024

10/10 Excellent

kiaraly

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in May 2024

6/10 Okay

Patrice

Travelled with partner
Food is not the best
Stayed 2 nights in Aug 2024

8/10 Good

Juan

Liked: Cleanliness, staff & service, property conditions & facilities
Nice
Stayed 3 nights in Aug 2024

8/10 Good

Jessica MN

Liked: Cleanliness, staff & service
Stayed 7 nights in Aug 2024

10/10 Excellent

Tyquan

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice area very nice staff
Stayed 1 night in Aug 2024

8/10 Good

Mayte

Ac not workings.
Stayed 2 nights in Aug 2024

6/10 Okay

Said, Las Vegas

Liked: Staff & service, amenities, property conditions & facilities
The air conditioning wasn't really good, I asked them to fix it but they didn't then I didn't sleep well for two days until they changed my room which was better .
Stayed 5 nights in Aug 2024

8/10 Good

Frank Henry Loeffler

Travelled with family
We like the pool area and the recreation program, did not like the beach
Stayed 4 nights in Aug 2024

8/10 Good

Donald

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was clean a little dated only complaint was breakfast wait staff were very lazy. Had to continually ask for coffee. Wife asked three times for a drink never got. That happened two mornings. And bacon should be put out and not have to ask for it ! Pool staff were great always asking if you needed anything. Grounds were pretty and well maintained.
Stayed 6 nights in Aug 2024