Excellence El Carmen - Adults Only - All Inclusive

5.0 star property
VIP Access

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Photo gallery for Excellence El Carmen - Adults Only - All Inclusive

Exterior
Exterior
Exterior
View from room
46-inch LED TV with cable channels, TV

Reviews

9.0 out of 10
Wonderful

Popular amenities

Explore the area

Map
Playas Uvero Alto, Punta Cana, 23000
  • Sirenis Aquagames Water Park
    ‪4 min drive‬
  • Macao Beach
    ‪17 min drive‬
  • Cana Bay Golf Club
    ‪25 min drive‬
  • Punta Cana (PUJ-Punta Cana Intl.)
    ‪45 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members

Room options

FREE UPGRADE TO EXCELLENCE CLUB JUNIOR SUITE OCEAN VIEW

  • Ocean view
  • Sleeps 2
  • 1 King Bed

Excellence Club Suite With Private Pool & Deck + 20% OFF SPA

  • Sleeps 2
  • 1 King Bed

FREE UPGRADE TO EXCELLENCE CLUB JUNIOR SUITE WITH PRIVATE POOL

  • Sleeps 2
  • 1 King Bed

Excellence Club Two-Story Rooftop Terrace Suite with Plunge Pool View + 20% OFF SPA

  • Sleeps 2
  • 1 King Bed

Excellence Club Beachfront Honeymoon Two-Story Rooftop Terrace Suite with Plunge Pool + 20% OFF SPA

  • 167 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

FREE UPGRADE TO JUNIOR SUITE OCEAN VIEW

  • Sea view
  • Sleeps 2
  • 1 King Bed

Excellence Club Junior Suite Pool View + 20% OFF SPA

  • Sleeps 2
  • 1 King Bed

Excellence Club Beach Front Honeymoon Swim-up Suite + 20% OFF SPA

  • 93 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

Excellence Club Honeymoon Two-Story Rooftop Terrace Plunge Pool + 20% OFF SPA

  • 232 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

Excellence Club Junior Suite with Private Pool + 20% OFF SPA

  • 88 sq m
  • Sleeps 2
  • 1 King Bed

FREE UPGRADE TO EXCELLENCE CLUB JUNIOR SUITE POOL VIEW

  • Sleeps 2
  • 1 King Bed

Excellence Club Honeymoon Swim-Up Suite + 20% OFF SPA

  • 102 sq m
  • Sleeps 2
  • 1 King Bed

Terrace Suite with Plunge Pool

  • 74 sq m
  • Sleeps 2
  • 1 King Bed

Junior Suite Ocean View

  • 74 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

Excellence Club Junior Suite Ocean View + 20% OFF SPA

  • 74 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

Junior Swim-Up Suite

  • 88 sq m
  • Sleeps 2
  • 1 King Bed

Excellence Club Two-Story Rooftop Terrace Plunge Pool + 20% OFF SPA

  • 149 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

Excellence Club Junior Swim-Up Suite + 20% OFF SPA

  • 88 sq m
  • Sleeps 2
  • 1 King Bed

FREE UPGRADE TO EXCELLENCE CLUB SUITE WITH PRIVATE POOL & DECK

  • Sleeps 2
  • 1 King Bed

FREE UPGRADE TO EXCELLENCE CLUB TWO-STORY ROOFTOP TERRACE PLUNGE POOL

  • Sleeps 2
  • 1 King Bed

FREE UPGRADE TO JUNIOR SWIM-UP SUITE

  • Sleeps 2
  • 1 King Bed

Junior Suite Pool View

  • 74 sq m
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

Junior Suite With Private Pool

  • 88 sq m
  • Sleeps 2
  • 1 King Bed

FREE UPGRADE TO EXCELLENCE CLUB TWO-STORY ROOFTOP TERRACE SUITE WITH PLUNGE POOL W/ POOL VIEW

  • Sleeps 2
  • 1 King Bed

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About this property

Excellence El Carmen - Adults Only - All Inclusive

Adults-only beachfront property with 6 outdoor pools
Catch some rays at the beach or spend the day relaxing at Excellence El Carmen - Adults Only - All Inclusive's full-service spa. Then enjoy a meal at one of the property's 12 restaurants.
Excellence El Carmen - Adults Only - All Inclusive offers 492 accommodations with free minibar items and minibars. Rooms open to furnished balconies or patios. Beds feature down duvets and premium bedding. A pillow menu is available. 46-inch LED televisions come with cable channels. Bathrooms include a separate bath and shower with in-room jetted baths and a rainfall showerhead. Bathrooms are also outfitted with bathrobes, slippers and complimentary toiletries.

This Punta Cana property provides complimentary wireless Internet access. Business-friendly amenities include safes and telephones; free international calls are provided (restrictions may apply). Additionally, rooms include complimentary bottles of water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered on a daily basis. Amenities available on request include hypo-allergenic bedding.

6 outdoor swimming pools are on site along with Access to hot tub. Other recreational amenities include an outdoor tennis court, a sauna and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

MIILE has 7 treatment rooms, including rooms for couples and outdoor treatment areas. Massages are available on the beach and in the spa. Other services include deep-tissue massages, hot stone massages and sports massages. The spa is equipped with a sauna, a hot tub, a steam room and Turkish bath/hammam. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. The spa is open daily.
Excellence El Carmen - Adults Only - All Inclusive's great beach location gets high marks from our customers. During your stay, you'll be close to Macao Beach. Enjoy features like free WiFi in public areas and free valet parking, plus 6 outdoor pools.
  • Free WiFi
  • Free valet parking, self-parking and extended parking
  • Enjoy international cuisine at The Kitchen Table, one of the property's 12 restaurants and 15 bars/lounges
  • Take a swim in the 6 outdoor pools or soak in the hot tub
  • Indulge with aromatherapy, hydrotherapy or body wraps at MIILE
  • Services include a concierge, tour or ticket assistance and a porter
  • On-site recreation includes an outdoor tennis court, a gym and a steam room
  • Guests have great things to say about the restaurant and the beach
  • 7 mi (11.3 km) from Macao Beach and 12.2 mi (19.7 km) from Cana Bay Golf Club
  • Airport and local-area shuttle service available for a fee
Excellence El Carmen - Adults Only - All Inclusive is an all-inclusive property. Room rates include meals and beverages at on-site restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

Enjoy the umbrellas and sunloungers for a relaxing day at the beach. At Excellence El Carmen - Adults Only - All Inclusive, you can cool off in one of the 6 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

There are 12 restaurants on site, along with a coffee shop/cafΘ. For a drink, you can stop by one of the on-site bars, including 4 poolside bars and 15 bars/lounges. WiFi is free in public spaces. This Beaux Arts property also offers outdoor tennis courts, a hot tub and a steam room. Free self parking and valet parking are available.

Smoking is allowed in designated areas at this 5-star Punta Cana property.

The Kitchen Table – This buffet restaurant specialises in international cuisine and serves breakfast and lunch.
Basmati – This fine-dining restaurant specialises in Indian cuisine and only serves dinner. Open daily.
Chez Isabelle – This fine-dining restaurant specialises in French cuisine and only serves dinner. Open daily.
The Grill – This steakhouse serves lunch and dinner. Open daily.
Agave – This fine-dining restaurant specialises in Mexican cuisine and only serves dinner. Open daily.
24-hour room service is available.

All-inclusive details

This property is all-inclusive. On-site food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals, snacks and beverages included
24-hour room service
In-room minibar (all beverages included)
In-room liquor dispensers

Activities and facilities/equipment

All on-site activities and use of facilities and equipment are included.

Land activities

Cycling
Fitness facilities
Football
Tennis
Volleyball

Lessons/classes/games

Aerobics
Cooking
Dancing
Language
Pilates
Water fitness
Yoga

Entertainment

On-site entertainment and activities
Access to on-site nightclubs
On-site live performances
Theme parties

Awards and affiliations

Eco-certified property
This property participates in EarthCheck – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Area shuttle (surcharge)
  • Free extended parking on site
  • Free valet parking on site

Food and drink

  • 12 restaurants
  • 15 bars/lounges
  • 4 poolside bars
  • A beach bar
  • A coffee shop/cafe
  • A swim-up bar

Restaurants on site

  • Agave
  • Basmati
  • Chez Isabelle
  • The Grill
  • The Kitchen Table

Things to do

  • 6 outdoor pools
  • Beach volleyball
  • Beach yoga
  • Full-service spa
  • Gym
  • Outdoor tennis court
  • Pilates classes
  • Sauna
  • Scuba diving
  • Shopping
  • Snorkelling
  • Spa tub
  • Steam room
  • Tennis lessons

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Hair salon
  • Luggage storage

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Conference centre
  • Meeting room

Outdoors

  • Barbecue grill
  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Free pool cabanas
  • Garden
  • On the beach
  • Pool loungers
  • Pool umbrellas
  • Rooftop terrace
  • Vegetable garden

Full-service spa

  • 7 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hydrotherapy
  • Manicures/pedicures
  • Outdoor treatment areas
  • Prenatal massages
  • Sauna
  • Spa open daily
  • Spa tub
  • Sports massages
  • Steam room
  • Swedish massages
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Lift (90 centimetre wide door)
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk (108 centimetre high)

Room amenities

Bedroom

  • Down comforter
  • Hypo-allergenic bedding
  • Pillow menu
  • Premium bedding

Bathroom

  • Dressing gowns
  • Free toiletries
  • Jetted bathtub
  • Private bathroom
  • Rainfall showerhead
  • Separate bathtub and shower
  • Slippers
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 46-inch LED TV with cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Free stocked minibar

More

  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Composting
  • Energy-saving switches in guestrooms
  • Free international calls
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Early check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children younger than 18 are not allowed at this adults-only property. All guests 18 and older are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: DOP 14376.39 per vehicle (return, maximum occupancy 2)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property uses a grey water recycling system and eco-friendly cleaning products
Safety features at this property include a fire extinguisher, a security system and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.
No shows require payment in full, including taxes and service fee.
Guests with service animals should contact this property in advance.

We should mention

  • For stays on 24 December, the total price shown includes a charge for a mandatory Christmas Eve gala dinner.
  • For stays on 31 December, the total price shown includes a charge for a mandatory New Year's Eve gala dinner.
  • This is an adults-only property and children 17 years old and younger aren't allowed.
  • Registered guests are the only ones allowed to be in guestrooms.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

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Excellence El Carmen - Adults Only - All Inclusive Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 1302 out of 1814 reviews
Rating 8 - Good. 278 out of 1814 reviews
Rating 6 - Okay. 128 out of 1814 reviews
Rating 4 - Poor. 45 out of 1814 reviews
Rating 2 - Terrible. 61 out of 1814 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

8/10 Good

Timothy

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice property and the staff was very friendly. The food was also pretty good quality. The only con is that the beach has a sand shelf so the water is not as good as other locations. Cool couples resort.
Stayed 3 nights in Nov 2024

10/10 Excellent

mariluz

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Nov 2024

10/10 Excellent

Bianca

Stayed 4 nights in Oct 2024

8/10 Good

Amanda Marie

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The resort was small quiet and very clean. Most of the beach has eroded due to storms and the food was average.
Stayed 7 nights in Nov 2024

10/10 Excellent

Andrea

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Oct 2024

4/10 Poor

Samantha

Travelled with partner
Liked: Property conditions & facilities
Disliked: Staff & service, amenities
I didn’t like this property. The service was terrible so we paid an extra $400 to belong to the top tier and have better service and it was worse. NOT WORTH IT AT ALL. Couldn’t get a drink on the beach no server to be found. Restaurants were so slow we would get our food before ever getting the apple juice I ordered at breakfast. The property was beautiful but the service was terrible.
Stayed 5 nights in Nov 2024

10/10 Excellent

Clarissa

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was beautiful. The staff was very warming and helpful. The beach is clean, it has little to no seaweed.
Stayed 5 nights in Nov 2024

10/10 Excellent

Jacy

Liked: Cleanliness, property conditions & facilities
Stayed 4 nights in Nov 2024

10/10 Excellent

Oksana

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Nov 2024

10/10 Excellent

Beth

Stayed 5 nights in Oct 2024

10/10 Excellent

Jeff

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff, room and beach were excellent.
Stayed 6 nights in Nov 2024

10/10 Excellent

Vanessa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved my stay the staff are amazing couldn’t be happier the food was great it’s a very calm and relaxed resort that’s what I was looking for I love my stay overall
Stayed 4 nights in Nov 2024

10/10 Excellent

Don

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location to beach was great. The beach was nice. Pools were nice. Restaurants had great quality food but very small portions. Staff were great and friendly
Stayed 5 nights in Nov 2024

10/10 Excellent

Daniel

Stayed 4 nights in Oct 2024

10/10 Excellent

Stewart

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Nov 2024

8/10 Good

Sarah

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was incredible. The food was hit or miss -- for instance, a "ribeye" steak was ordered but was actually a thin microwaved Salisbury steak. Yhe breakfast room service was ok, snack/meal was cold, microwaved fare. The liquor is watered down and they do not have Diet Coke.
Stayed 5 nights in Nov 2024

10/10 Excellent

Derrick

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I really enjoyed staying there will come back
Stayed 5 nights in Nov 2024

10/10 Excellent

Jeffrey, Clearfield

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved this place! I NEED to know the fragrance they pumped into all of the common areas- my wife loves it and we would love to bring that home with us.
Stayed 5 nights in Nov 2024

2/10 Terrible

Mason

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Staff was nice. Rooms were outdated, lots of damage, housekeeping did not clean the rooms well,
Stayed 4 nights in Nov 2024

2/10 Terrible

Alphonso

Disliked: Staff & service
Stayed 5 nights in Nov 2024

8/10 Good

Micha Lee

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My only suggestion would be more activities at the main pool. It was very quiet with nothing going on. The resort is beautiful and staff was amazing. The nighttime entertainment and dance club were great. My whole group loved the food and there are so many dining options.
Stayed 5 nights in Nov 2024

10/10 Excellent

Clayton Jacob, Athens

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was great they were attentive and responsive to our requests but not in over bearing. They would actually take the time to talk to you to get an understanding what you want and how you like certain things. Evening shows were a nice touch. In particular we had exceptional experience with Rosa in house keeping, Brenda the activities coordinator/dance instructor and Chef Gabriel at the Lobster House
Stayed 4 nights in Nov 2024

10/10 Excellent

Reiny Carolina

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing Hotel. I stayed 4 days and it was amazing. I’ll definitely return.
Stayed 4 nights in Nov 2024

10/10 Excellent

Rhiannon

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
I really enjoyed my stay at Excellence El Carmen. The service was fantastic and every restaurant exceeded my expectations. I also found the night life to be very entertaining and there was always something to do. The swim-up bar and private beach were my two favorite things. I would love to return some time.
Stayed 5 nights in Nov 2024

10/10 Excellent

Renee

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service and excellent food
Stayed 7 nights in Nov 2024