Margaritaville Island Reserve Cap Cana Hammock - An Adults Only Karisma All-Inclusive Experience

5.0 star property
VIP Access

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Photo gallery for Margaritaville Island Reserve Cap Cana Hammock - An Adults Only Karisma All-Inclusive Experience

Aerial view
Suite (Son of a Sailor) | Living room | Smart TV, Netflix, ping pong, toys
Point of interest
Interior
Suite (Son of a Sailor) | Balcony

Reviews

8.4 out of 10
Very good

Popular amenities

  • Bar
  • Room service
  • On private beach

Explore the area

Map
Boulevard Zona Hotelera, Punta Cana, La Altagracia, 23000
  • Juanillo Beach
    ‪10 min walk‬
  • Punta Espada Golf Course
    ‪10 min drive‬
  • Scape Park
    ‪12 min drive‬
  • Punta Cana (PUJ-Punta Cana Intl.)
    ‪17 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members

Room options

Room (Paradise)

  • 39 sq m
  • Resort view
  • Sleeps 2
  • 1 King Bed

Deluxe Suite (Jr)

  • Resort view
  • Sleeps 2
  • 1 King Bed

Suite (Jimmy Buffett)

  • Ocean view
  • Sleeps 2
  • 1 King Bed

Villa (Island Reserve)

  • 69 sq m
  • Sleeps 2
  • 1 King Bed

Honeymoon Suite, Beachfront

  • 55 sq m
  • Beach view
  • Sleeps 2
  • 1 King Bed

Room, 2 Queen Beds (Paradise)

  • 48 sq m
  • Resort view
  • Sleeps 3
  • 2 Queen Beds

Premium Suite (Swim-up)

  • 55 sq m
  • Resort view
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Villa (Island Reserve Swim-up)

  • Sleeps 2
  • 1 King Bed

Honeymoon Suite, Beachfront (Swim-up)

  • 55 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

Suite (Son of a Sailor)

  • Ocean view
  • Sleeps 3
  • 1 Double Sofa Bed and 1 King Bed

Luxury Suite, Beachfront

  • 55 sq m
  • Beach view
  • Sleeps 2
  • 1 King Bed

Luxury Suite (Junior)

  • 55 sq m
  • Resort view
  • Sleeps 3
  • 1 Double Sofa Bed and 1 King Bed

Junior Suite (SWIM-UP LUXURY)

  • 55 sq m
  • Sleeps 2
  • 1 King Bed

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About this property

Margaritaville Island Reserve Cap Cana Hammock - An Adults Only Karisma All-Inclusive Experience

Adults-only beachfront property with 2 outdoor pools
Catch some rays on Margaritaville Island Reserve Cap Cana Hammock - An Adults Only Karisma All-Inclusive Experience's private white sand beach or spend the day relaxing at the full-service spa. Then enjoy a meal at one of the property's 10 restaurants. Change of towels is available on request
Margaritaville Island Reserve Cap Cana Hammock - An Adults Only Karisma All-Inclusive Experience offers 268 air-conditioned accommodations with minibars and a safe. Rooms open to balconies or patios. Pillowtop beds feature premium bedding. Smart televisions come with satellite channels and Netflix. Bathrooms include bathrobes, slippers, designer toiletries and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access (speed: 250+ Mbps (good for 3–5 people or up to 10 devices)). Business-friendly amenities include desks and telephones; free international calls are provided (restrictions may apply). Additionally, rooms include complimentary bottles of water and coffee/tea makers. Hypo-allergenic bedding, change of towels and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.

2 outdoor swimming pools are on site along with a private beach and a 24-hour fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

The on-site spa has 14 treatment rooms, including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages and Swedish massages. The spa is equipped with a hot tub and a steam room. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy and reflexology. The spa is open daily.
Our customers tell us that they can't get enough of the pool at Margaritaville Island Reserve Cap Cana Hammock - An Adults Only Karisma All-Inclusive Experience. During your stay, you'll be within walking distance of Juanillo Beach. Features include free WiFi in public areas and free valet parking, plus 2 outdoor pools.
  • Free Wi-Fi (speed: 250+ Mbps (good for 3–5 people or up to 10 devices))
  • Free valet parking and self-parking
  • For dining with ocean views, stop by Five O'clock Somewhere Ba, one of the property's 10 restaurants and 3 bars/lounges
  • Take a swim in the 2 outdoor pools
  • Treat yourself to facials, reflexology or manicures and pedicures at the spa
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a private beach, a 24-hour gym and volleyball
  • Guests have great things to say about the clean guestrooms and the helpful staff
  • Just a 1-minute drive from Juanillo Beach and 8 minutes from Caleton Beach Club
Some rates at Margaritaville Island Reserve Cap Cana Hammock - An Adults Only Karisma All-Inclusive Experience are all-inclusive. These rates include on-site meals and beverages, and may include taxes and gratuities. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

Simply walk outside to smell the salty air and watch the ocean waves from the white sand beach. Spend the day at the beach and work on your tan with sunloungers (chaise longues) or relax in the shade with umbrellas. At Margaritaville Island Reserve Cap Cana Hammock - An Adults Only Karisma All-Inclusive Experience, you can cool off in one of the 2 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

There are 10 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. For a drink, you can stop by one of the on-site bars, including 2 swim-up bars and 3 bars/lounges. WiFi is free in public spaces. Free self parking and valet parking are available.

This 5-star Punta Cana property is smoke free.

Five O'clock Somewhere Ba – This bar is located by the pool.
Landshark - Brewery and G – This restaurant specialises in barbecue and serves lunch and dinner. Guests can enjoy drinks at the bar. Open daily.
Frank & Lola's – This restaurant specialises in Italian cuisine and only serves dinner. Open daily.
Mon So Wi – This theme restaurant specialises in Asian cuisine and only serves dinner. Open daily.
The Boat House – This restaurant specialises in international cuisine and serves breakfast, lunch and dinner. Open daily.
Late-night fare is available from 24-hour room service.

All-inclusive details

All-inclusive room rates at Margaritaville Island Reserve Cap Cana Hammock - An Adults Only Karisma All-Inclusive Experience are available. These rates are higher because they include on-site food and beverages in the room rate (some restrictions may apply).

Awards and affiliations

Eco-certified property
This property participates in EarthCheck – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 250+ Mbps (good for 3–5 people or up to 10 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Free valet parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • 10 restaurants
  • 2 poolside bars
  • 2 swim-up bars
  • 3 bars/lounges
  • A coffee shop/cafe
  • Couples/private dining
  • Private picnics
  • Snack bar/deli

Restaurants on site

  • Five O'clock Somewhere Ba
  • Frank & Lola's
  • Landshark - Brewery and G
  • Mon So Wi
  • The Boat House

Things to do

  • 2 outdoor pools
  • 24-hour gym
  • Beach volleyball
  • Concerts/live shows
  • Evening entertainment
  • Fitness classes
  • Full-service spa
  • Games
  • Shopping
  • Table tennis
  • TV in common areas
  • Yoga classes

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Guidebooks
  • Hair salon
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Free pool cabanas
  • On a private beach
  • On the waterfront
  • Outdoor entertainment area
  • Outdoor furniture
  • Pool loungers
  • Pool umbrellas

Full-service spa

  • 14 treatment rooms
  • Aromatherapy
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hot tub
  • Hydrotherapy
  • Manicures/pedicures
  • Prenatal massages
  • Reflexology
  • Spa open daily
  • Sports massages
  • Steam room
  • Swedish massages
  • Thai massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicles
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking

Room amenities

Bedroom

  • Blackout drapes
  • Free rollaway/extra bed
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • Netflix
  • Smart TV with satellite channels
  • Streaming services

Food and drink

  • 24-hour room service
  • Blender
  • Champagne service
  • Coffee/tea maker
  • Free bottled water
  • Minibar
  • Restaurant dining guides

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Electrical adapters
  • Free international calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children younger than 17 are not allowed at this adults-only property. All guests 17 and older are welcome.
  • Free rollaway/extra beds!
  • Cots (infant beds) are not available.

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Safety features at this property include a smoke detector
Front desk staff will greet guests on arrival at the property.
Property Registration Number 13067784-2

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the property before arrival using the contact information on the booking confirmation.
  • This is an adults-only property and guests under 17 years old aren't allowed.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Margaritaville Island Reserve Cap Cana Hammock - An Adults Only Karisma All-Inclusive Experience Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 872 out of 1503 reviews
Rating 8 - Good. 281 out of 1503 reviews
Rating 6 - Okay. 182 out of 1503 reviews
Rating 4 - Poor. 93 out of 1503 reviews
Rating 2 - Terrible. 75 out of 1503 reviews

9.4/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Michael Robert

Liked: Cleanliness
Stayed 5 nights in Jan 2025

10/10 Excellent

Patti

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Well maintained. Staff friendly,engaging and fun.
Stayed 5 nights in Jan 2025

6/10 Okay

Nancy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 8 nights in Jan 2025

10/10 Excellent

Laxmi

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jan 2025

10/10 Excellent

Samuel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Jan 2025

10/10 Excellent

Martin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Emanuel the bartender for the villa suites was very professional and gave super good service and made delicious drinks!
Stayed 7 nights in Jan 2025

2/10 Terrible

andrew

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Check in okay but property was sold thought we were going to margaritaville but dreams resort instead no one notified us nor could Hyatt rind my reservation on pins and needles until we checked in we were told we had preferred status for what we paid but we were lied to about that also
Stayed 5 nights in Jan 2025

10/10 Excellent

kelsey

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jan 2025

10/10 Excellent

Jeff

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We really enjoyed this resort. Staff was friendly and rooms were really nice. Tons of pools with swim up bars and bunch of restaurants onsite. The sports club stays open late with music which was a bonus !
Stayed 3 nights in Jan 2025

6/10 Okay

Mark

Travelled with partner, Travelled with group
The property itself was fine. The resort was purchased by Hyatt & a lot of changes were made with respect to activities, trips, excursions…etc. not much to do but sit at pool or beach & drink
Stayed 5 nights in Jan 2025

2/10 Terrible

Nicole

Stayed 3 nights in Jul 2024

8/10 Good

Nick

Travelled with partner
Liked: Cleanliness, staff & service, amenities
When we booked this was a Margaritaville property. However it changed to a Hyatt dreams a few months later. Like many, we were worried there would be construction or other inconveniences. The hotel was beautiful and clean aside from some fit and finish issues like leaky tubs and showers, peeling paint. Our room was upgraded for $300 one time fee to a suite with a 2nd floor swim out pool, this was worth it and was haggled down from the $400/night ask when we checked in. This is somewhere between a family resort and a party resort. They play loud music at the pool every day which can get annoying. The staff was great and very helpful. They bring your drinks right to you and will be very attentive if you float them a decent tip after your first drink. Drink quality and strength depends on the bartender, same as anywhere I suppose. Beach is terrible and rocky, but you can just walk down to the other Hyatt properties that share the stretch of coastline and it was beautiful. Restaurants were good, best food by far was Italian place and buffet. There was decent bands that played in the main outdoor bar starting at 8pm and the seating arrangement was very comfortable. Couches and cocktail tables everywhere. Theatre entertainment was corny but enjoyable. By no means a 5 star experience, but an excellent budget option and my partner and I would gladly return given we booked 5 days and 4 nights for around $2600 total (flights included).
Stayed 4 nights in Jan 2025

6/10 Okay

Patricia

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Had a great time with our group, however the dining options were my least favorite. The buffet was always the best place to eat any meal but is not always open for dinner as an option. The restaurants were just ok.
Stayed 4 nights in Jan 2025

10/10 Excellent

Katherine

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved how all of the staff went along and helped make my friend’s birthday memorable. Our butler Jorge did a wonderful job with working with our schedule for 13 people as well as quick to provide service when requested. He also answered many questions we had in a professional manner. I recommend requesting Jorge as your butler! Don’t forget to tip!
Stayed 3 nights in Jan 2025

10/10 Excellent

Lisa

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Just perfect
Stayed 7 nights in Jan 2025

10/10 Excellent

IHAR

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 8 nights in Dec 2024

10/10 Excellent

Melissa

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful resort. Friendly staff. Excellent food and drinks. Amazing pool. Had a wonderful week!
Stayed 7 nights in Jan 2025

10/10 Excellent

Adam

Stayed 4 nights in Jan 2025

8/10 Good

Jose

Stayed 3 nights in Jan 2025

10/10 Excellent

Julieta

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was an amazing experience from the start date to the end day. Everything was perfect.

2/10 Terrible

Diogenes

Liked: Cleanliness, staff & service
Stayed 3 nights in Jan 2025

4/10 Poor

Bradley Lowell

Travelled with family
Stayed 6 nights in Dec 2024

2/10 Terrible

Lucy

Disliked: Cleanliness, staff & service, amenities
Stayed 2 nights in Dec 2024

10/10 Excellent

Akila

Stayed 3 nights in Oct 2024

6/10 Okay

Liliana

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Unfortunately we couldn’t experience any specialty restaurants long wait and they didn’t take reservations. Concerned about the food specifically ice and water in juices ,as we all got sick . We didn’t feel it was all adults only it was kids in all areas .. the staff sometimes distracted not attentive to the needs the timing was off not ergency
Stayed 5 nights in Dec 2024