Paradisus Palma Real Golf & Spa Resort All Inclusive

5.0 star property
VIP Access

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Paradisus Palma Real Golf & Spa Resort All Inclusive

Arcade
Outdoor wedding area
Exterior
Garden view
The Reserve Adults Only Suite Ocean Front | Beach/ocean view

Reviews

8.4 out of 10

Very good

Popular amenities

  • Pet-friendly
    Pet-friendly
  • All-inclusive
    All-inclusive
  • Bar
    Bar
  • On private beach
    On private beach
  • Room service
    Room service
  • Breakfast included
    Breakfast included

Explore the area

Map
Playa de Bávaro, Punta Cana, La Altagracia, 23000
  • Cocotal Golf and Country Club
    12 min walk
  • Los Corales Beach
    8 min drive
  • Cortecito Beach
    11 min drive
  • Punta Cana (PUJ-Punta Cana Intl.)
    25 min drive
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members

Room options

Roulette Room

  • 49 sq m
  • Sleeps 4
  • 1 King Bed

Two Bedroom Master Suite

  • 127 sq m
  • Sleeps 6
  • 1 King Bed OR 2 Single Beds and 1 Double Sofa Bed

The Reserve Presidential Suite Ocean Front Adults Only

  • 167 sq m
  • Ocean view
  • Sleeps 5
  • 1 King Bed and 2 Double Beds

Junior Suite Garden View Adults Only

  • 49 sq m
  • Sleeps 3
  • 1 King Bed and 1 Single Sofa Bed

The Reserve Adults Only Suite Ocean Front

  • 49 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Junior Suite Ocean View

  • 50 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

The Reserve Adults Only Suite Ocean View

  • 49 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Suite Ocean Front

  • 66 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Junior Suite Ocean Front

  • 50 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed OR 1 Double Bed

Master Suite Swim-Up

  • 99 sq m
  • Sleeps 4
  • 1 King Bed

Junior Suite (Deluxe)

  • 53 sq m
  • Sleeps 4
  • 1 King Bed and 1 Single Sofa Bed

The Reserve Adults Only Junior Suite Garden View

  • 49 sq m
  • Sleeps 3
  • 1 King Bed OR 2 Double Beds

Junior Suite Swim-Up

  • 76 sq m
  • Sleeps 4
  • 1 King Bed OR 2 Single Beds

Two Bedroom Master Suite Swim-Up

  • 175 sq m
  • Sleeps 5
  • 1 Double Bed OR 2 Single Beds

The Reserve Adults Only Junior Suite Swim Up

  • 49 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Junior Room, Garden View

  • 49 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Master Suite Deluxe

  • 73 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

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About this property

Paradisus Palma Real Golf & Spa Resort All Inclusive

Luxury property on the beach, with 11 outdoor swimming pools
Catch some rays on Paradisus Palma Real Golf & Spa Resort All Inclusive's private white sand beach or spend the day relaxing at the full-service spa. Then enjoy a meal at one of the property's 8 restaurants. Change of towels is available on request
Paradisus Palma Real Golf & Spa Resort All Inclusive offers 596 air-conditioned accommodations, which are accessible via exterior corridors, and features free minibar items and laptop-compatible safes. Rooms open to furnished balconies or patios. This individually furnished accommodation has separate sitting areas. Pillowtop beds feature premium bedding. 42-inch flat-screen televisions come with cable channels. Bathrooms include a separate bath and shower with a deep soaking bath and a rainfall showerhead. Bathrooms are also outfitted with dressing gowns, slippers and designer toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include espresso makers and complimentary bottles of water. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

A private beach and 4 outdoor tennis courts are featured at the property. 11 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

YHI Spa has 6 treatment rooms, including rooms for couples and outdoor treatment areas. Massages are available on the beach and in the spa. Other services include deep-tissue massages, hot stone massages and sports massages. A variety of treatment therapies are provided, including aromatherapy and Ayurvedic.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Paradisus Palma Real Golf & Spa Resort All Inclusive's great beach location gets high marks from our customers. During your stay, you'll be connected to the convention centre and within walking distance of Cocotal Golf and Country Club. Free breakfast, free WiFi in public areas and free self-parking are available. Some of the pet-friendly amenities that this property offers include food and water bowls, an off-lead area and litter trays.
  • Free buffet breakfast served daily
  • Free WiFi
  • Free self-parking
  • Enjoy international cuisine with a beachfront location at THE LUNCH BOX FAMILY KITC, one of the property's 8 restaurants and 11 bars/lounges
  • Take a swim in the 11 outdoor pools
  • Treat yourself to massages, aromatherapy or body wraps at YHI Spa
  • Services include babysitting, a free children's club and a lifeguard on-site
  • On-site recreation includes a private beach, 4 outdoor tennis courts and a gym
  • Guests have great things to say about the clean guestrooms and the restaurant
  • Just a 3-minute drive from Cocotal Golf and Country Club and 8 minutes from Los Corales Beach
  • Free local-area and shopping centre shuttle service
  • Dogs welcome for a fee
  • Pet-friendly amenities are available, including food and water bowls, an off-lead area and litter trays
Paradisus Palma Real Golf & Spa Resort All Inclusive is an all-inclusive property. Room rates include meals and beverages at on-site restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

Step outside to unwind on the white sand beach. Spend the day at the beach and work on your tan in the sunloungers (chaise longues) or kick back in the shade with complimentary cabanas and umbrellas. At Paradisus Palma Real Golf & Spa Resort All Inclusive, you can cool off in one of the 11 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

Free breakfast is available daily. There are 8 restaurants on site, as well as a nearby snack bar/deli and a nearby corner/local shop. You can enjoy a drink at one of the bars, which include 3 beach bars, 2 swim-up bars and 11 bars/lounges. A computer station is on site and WiFi is free in public spaces. This Colonial property also offers an attached winery, a complimentary children's club and a children's pool. Self parking is free. A complete renovation of Paradisus Palma Real Golf & Spa Resort All Inclusive was completed in December 2022.

Smoking is allowed in designated areas at this 5-star Punta Cana property.

Guests are served a free buffet breakfast daily from 7:00 AM to 10:30 AM.
THE LUNCH BOX FAMILY KITC – This beachfront buffet restaurant specialises in international cuisine and serves breakfast, lunch and dinner.
MALVA (+18) – This buffet restaurant serves breakfast, lunch and dinner. Open daily.
MASCALZONE – This restaurant specialises in Italian cuisine and only serves dinner. Reservations are required. Open daily.
MINA – This restaurant specialises in Argentinean cuisine and only serves dinner. Guests can enjoy drinks at the bar. Reservations are required. Open daily.
BLUE AGAVE – This theme restaurant specialises in Mexican cuisine and only serves dinner. Reservations are required. Open daily.
Late-night fare is available from 24-hour room service.

All-inclusive details

This property is all-inclusive. On-site food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals, snacks and select beverages included
Basic alcoholic drinks included
24-hour room service (limited menu)
In-room minibar (all beverages included)

Land activities

Fitness facilities
Football
Tennis
Volleyball
Children's club

Lessons/classes/games

Aerobics
Bartending
Cooking
Dancing
Pilates
Water fitness
Yoga

Entertainment

On-site entertainment and activities
On-site live performances
Theme parties

Awards and affiliations

Eco-certified property
This property participates in EarthCheck – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Languages

English, French, Italian, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free area shuttle
  • Area shuttle
  • Free shopping centre shuttle
  • Free secured self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 10:30 AM
  • 11 bars/lounges
  • 2 swim-up bars
  • 3 beach bars
  • 3 poolside bars
  • 8 restaurants
  • Coffee and tea in common areas
  • Couples/private dining
  • Private picnics
  • Snack bar/deli

Restaurants on site

  • BLUE AGAVE
  • MALVA (+18)
  • MASCALZONE
  • MINA
  • THE LUNCH BOX FAMILY KITC

Family friendly

  • 11 outdoor pools
  • Arcade/game room
  • Babysitting (surcharge)
  • Children's pool
  • Free area shuttle
  • Free children's club
  • Free supervised activities for children
  • Grocery/convenience store
  • Laundry facilities
  • Lifeguards on site
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • 13 meeting rooms
  • Business centre
  • Computer station
  • Conference centre (69,277 square foot of space)

Outdoors

  • Barbecue grill
  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Free beach cabanas
  • Garden
  • On a private beach
  • Picnic area
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 6 treatment rooms
  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Outdoor treatment areas
  • Spa open daily
  • Sports massages
  • Thai massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Braille/raised signage
  • Doorbell and phone notification
  • Front entrance ramp
  • Lift (127 centimetre wide door)
  • Tile flooring in public areas
  • Tile flooring in room
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • 16 buildings
  • 3 floors
  • Banquet hall
  • Built in 2005
  • Colonial architecture
  • Designated smoking areas
  • Eco-friendly cleaning products used
  • Lifeguards

Room amenities

Bedroom

  • Blackout drapes
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Deep soaking bathtub
  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Rainfall showerhead
  • Separate bathtub and shower
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with cable channels

Food and drink

  • 24-hour room service
  • Champagne service
  • Coffee/tea maker
  • Espresso maker
  • Free bottled water
  • Free stocked minibar

More

  • Access via exterior corridors
  • Air conditioning
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Separate sitting area

Policies

Check-in

Check-in start time: 3 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
For more details, please contact the property using the information on the booking confirmation
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification.
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification. Any other arrangements must be coordinated with the property prior to arrival.
This property does not permit name changes on reservations. The name on the booking must match the name of the guest who is checking in and staying at the property; photo ID is required.
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification. Any other arrangements must be coordinated with the property prior to arrival.
This property does not permit name changes on reservations. The name on the booking must match the name of the guest who is checking in and staying at the property; photo ID is required.

Access methods

Staffed front desk

Pets

  • Pets: DOP 5400 per pet (varies based on length of stay)
  • Only dogs are allowed
  • Food and water bowls, an off-lead area and litter trays are available

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: DOP 5400 per pet (varies based on length of stay)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates)
This property accepts credit cards, debit cards and cash
This property uses a grey water recycling system and eco-friendly cleaning products
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival. The credit card used when booking the reservation must be presented by the cardholder at check-in along with matching photo ID. Other arrangements must be coordinated with the property prior to arrival. For more details, please contact the property using the information on the booking confirmation.

We should mention

  • Pool access available from 7:00 AM to 7:00 PM
  • Reservations are needed for golf tee times, massage services, and spa treatments. For reservations, contact the property before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Paradisus Golf
Paradisus Palma Real All Inclusive
Paradisus Palma Real Golf
Paradisus Real
Paradisus Real Palma
Paradisus Palma Real Golf Resort All Inclusive Punta Cana
Paradisus Palma Real Golf Resort All Inclusive
Paradisus Palma Real Golf All Inclusive Punta Cana
Paradisus Palma Real Golf Spa Resort All Inclusive
Parasus Palma Real Inclusive
Paradisus Palma Real Golf & Spa Resort All Inclusive Punta Cana

Paradisus Palma Real Golf & Spa Resort All Inclusive Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 521 out of 884 reviews" "
Rating 8 - Good. 158 out of 884 reviews" "
Rating 6 - Okay. 105 out of 884 reviews" "
Rating 4 - Poor. 43 out of 884 reviews" "
Rating 2 - Terrible. 57 out of 884 reviews" "

9.4/10

Cleanliness

8.6/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Sheila

Travelled with family
Liked: Amenities
Anthony at the Ginger bar. Ismael, Dominga, Olga were great!
Stayed 6 nights in Aug 2024

10/10 Excellent

Edyta Caccioppo

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and beautiful resort. Great food options. Very friendly staff.
Stayed 6 nights in Aug 2024

10/10 Excellent

carlos A

Liked: Cleanliness, staff & service, property conditions & facilities
the resort was a 5 star, everything was perfect.except i wish the buffet sitting area was with air conditioner
Stayed 7 nights in Aug 2024

8/10 Good

Marcello

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The resort and staff was very nice, but we found the food average. Also, we stayed away from the beach to avoid the local solicitors who had free access the hotel guests.
Stayed 5 nights in Aug 2024

10/10 Excellent

Bruce D

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had an amazing time at the Paradisus Palma Real!! The staff was friendly and welcoming and our concierge Rosemary Dejesus managing all of our request with a smile.
Stayed 3 nights in Aug 2024

4/10 Poor

Luis

Liked: Staff & service, amenities, property conditions & facilities
Perfect
Stayed 5 nights in Aug 2024

8/10 Good

Sarah Belle

Travelled with group
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
The service wasn’t the best. And staff flirts a lot with the guests which I thought was very unprofessional and uncomfortable to say the least
Stayed 5 nights in Aug 2024

10/10 Excellent

Kevin Chin

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
...
Stayed 2 nights in Aug 2024

2/10 Terrible

Juan

Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The worst experience ever. We arrived early and waited with three young kids over an hour standing at an empty reception desk to be helped. Once helped we were told to come back at 3:00pm for check in as they were giving us an upgraded room. When we returned at 3 they made us wait for over an hour as they were trying to accommodate our rooms. When we were finally taken to our rooms our four families were split into different buildings and all received downgraded rooms (not even what we had originally paid for much less any type of upgrade). Upon complaining we were informed that they didn’t know what happened and why we were upset as those were indeed the upgraded rooms. They had to get management involved for us to be able to get our original rooms. We were also informed that there were no available reservations for any of the restaurants and advised to eat at the buffet which was served cold and lacking of any variety. Interestingly enough the hotel was completely empty during our entire stay. We were told the next day that we qualified for $100 credit for the spa but upon trying to book we were told that the credit didn’t apply because they had a special of $194 so credits weren’t applicable. We were locked out of our room for an entire day. We were later informed that all those problems would have been avoided if we would have simply offered our check in person $100 initial tip. This place was a complete scam!
Stayed 5 nights in Aug 2024

10/10 Excellent

Maria Eulalia

Liked: Property conditions & facilities
Stayed 4 nights in Jul 2024

2/10 Terrible

Francis

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Stayed 1 night in Aug 2024

10/10 Excellent

Miguel

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The pool was amazing, the proximity to the private beach was unbeatable. Property is beautiful. Open spaces, plenty of dining options and everyone was so friendly.
Stayed 4 nights in Aug 2024

10/10 Excellent

SRINIVAS

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Aug 2024

8/10 Good

Kawa

Travelled with partner
Liked: Cleanliness, staff & service
The Property itself was amazing. Very palatial and elegant, Especially the lobby area and pool. The rooms on the other hand suffered from poor craftmanship and repair work. Poorly painted walls, doors and door frames, in the hallways and rooms was not on par with the beauty and elegance of the lobby and welcome area. Also, the hot water was not working in my room, and I was forced to take cold showers which I absolutely hate. Other than that, my stay at Paradisus Palma Real was amazing and I would highly recommend this resort to anyone considering visiting Punta Cana anytime in the future.
Stayed 4 nights in Aug 2024

2/10 Terrible

NURYS

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The refrigerator, the safety box, did not work at all. Coffe is always served room temperature, not hot as is supposed to. Buffet food was never hot enough so safety reason. Cocktail/ drinks poorly made. They need better Bartenders and quality drinks.
Stayed 1 night in Jul 2024

10/10 Excellent

Stephanie Sardano

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing property with incredible beach!! Older but they keep it very clean!! Closer to the beach than the other Melia properties. They did try to sell us on a timeshare but once we said no they left us alone. Child care was amazing !!
Stayed 4 nights in Aug 2024

10/10 Excellent

Chavonne

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The views were beautiful and that's just the lobby!! Smelled amazing everyday! All staff were so nice and always willing to help with a smile... LOVE IT!!!
Stayed 4 nights in Jul 2024

10/10 Excellent

Bartolo

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved it!
Stayed 5 nights in Aug 2024

10/10 Excellent

Maguida

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The resort is amazing !!! From the moment I step in to the moment I left the service was amazing . Jose G Was assigned to help me with anything I needed . He helped coordinate my aunt birthday and made several reservation for me and my family. He answered every text/call in a timely manner although I didn’t expect him to as I’m sure he was very busy. He made this trip run very smooth . He is incredible. Also the server in the buffet Juan and Jeison were incredible , very attentive and had great attitude.. the experience was 10/10.
Stayed 6 nights in Aug 2024

10/10 Excellent

MARLENA

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
nice property, been there multiple times. staff very friendly and attentive
Stayed 10 nights in Jul 2024

6/10 Okay

ASHISH

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
I have been to this property 2 times before and it was excellent but this time it was very average to poor service and here's why: 1. I had asked for wheel chair in advance of check-in, they assured me they will have one ready but upon checkin there was nothing, waited 30 min and had to ask guest service multiple times to finally get one 2. Personal concierge was nowhere to be found - asked reception & guest service many times but he did not show up, luckily i had whatsapp number of my previous years concierge who was able to find him next day 3. Personal concierge did not give me any information about room service menu or any info 4. Next day when he finally contacted i reminded him to book reservation in resturant for the two nights we had left because one was already gone eating in buffet: he only did reservation for 1 night and forgot to do other. Next day i remind him again but no avail he said everything is booked and only Flora left. 5. Food was terrible at Flora so ended up eating in buffet and room service Melia group need to re-train their personal concierge. I dont think i will return to this Hotel chain again due to poor service by personal concierge
Stayed 3 nights in Aug 2024

10/10 Excellent

Rhamia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My room was amazing more than i expected The staff very polite. Everything was clean. The food delicios. 😋 One thing they should have more activities at night. I recommend this resort 👌 👍
Stayed 1 night in Jul 2024

6/10 Okay

Jose

Travelled with family, Travelled with family and small children
Disliked: Staff & service, amenities
The bar and pool are already deteriorated. I noticed that many of the workers at the restaurants aren't adhering to the rules regarding hygiene and health standards.
Stayed 7 nights in Jul 2024

4/10 Poor

Jose

Travelled with family and small children
Disliked: Staff & service
Some area under construction and pool deteriorated.
Stayed 7 nights in Jul 2024

10/10 Excellent

Mencia

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
I really enjoy it ! 😀
Stayed 1 night in Aug 2024