Sanctuary Cap Cana, a Luxury Collection Resort, Dominican Republic, Adult All-Inclusive

5.0 star property

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your current months are February, 2025 and March, 2025.
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March 2025

Photo gallery for Sanctuary Cap Cana, a Luxury Collection Resort, Dominican Republic, Adult All-Inclusive

Aerial view
Aerial view
5 bars/lounges, swim-up bar, poolside bar, beach bar
Royalty Villa | Living room | 55-inch flat-screen TV with cable channels, TV
Outdoor wedding area

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Bar

Explore the area

Map
Blvd Zona Hotelera, Playa Juanillo, Cap Cana, Punta Cana, La Altagracia, 23302
  • Juanillo Beach
    ‪6 min walk‬
  • Punta Espada Golf Course
    ‪8 min drive‬
  • Caleton Beach Club
    ‪11 min drive‬
  • Punta Cana (PUJ-Punta Cana Intl.)
    ‪18 min drive‬

Room options

Junior Suite, 1 King Bed, Balcony, Ocean View (Premium Luxury)

  • 61 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

Villa, 1 King Bed, Balcony, Garden View (Monarch)

  • 106 sq m
  • Sleeps 3
  • 1 King Bed

Villa, 1 King Bed, Balcony, Oceanfront

  • 106 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

Honeymoon Suite, 1 King Bed, Private Pool, Ocean View (Castle)

  • 101 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

Villa, 1 King Bed, Balcony (Oceanside)

  • 285 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

Junior Suite, 1 King Bed, Balcony, Ocean View (Premium)

  • 70 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

Junior Suite, 1 King Bed, Balcony, Beachfront

  • 70 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

Suite, 1 King Bed, Balcony (Castle, Oceanside)

  • 94 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

Junior Suite, 1 King Bed, Balcony, Garden View (Castle)

  • 60 sq m
  • Sleeps 2
  • 1 King Bed

Junior Suite, 1 King Bed, Balcony, Pool View (Castle, Swim Out)

  • 60 sq m
  • Sleeps 2
  • 1 King Bed

Junior Room, 2 Queen Beds, Balcony, Garden View

  • 61 sq m
  • Sleeps 3
  • 2 Queen Beds

Junior Suite, 1 King Bed, Balcony, Ocean View (Castle)

  • 78 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

Junior Suite, 1 King Bed, Balcony, Ocean View

  • 60 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

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About this property

Sanctuary Cap Cana, a Luxury Collection Resort, Dominican Republic, Adult All-Inclusive

Adults-only beachfront resort with 6 outdoor pools
Catch some rays on Sanctuary Cap Cana, a Luxury Collection Resort, Dominican Republic, Adult All-Inclusive's private white sand beach or spend the day relaxing at the full-service spa. Then enjoy a meal at one of the resort's 5 restaurants.
Sanctuary Cap Cana, a Luxury Collection Resort, Dominican Republic, Adult All-Inclusive offers 324 air-conditioned accommodations with free minibar items and a safe. Rooms open to furnished balconies or patios. This individually decorated and furnished accommodation has separate sitting areas. Pillowtop beds feature down duvets and premium bedding. A pillow menu is available. 55-inch flat-screen televisions come with cable channels. Bathrooms include a separate bath and shower with in-room jetted baths, bathrobes, slippers and hairdryers.

This Punta Cana resort provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered on a daily basis.

6 outdoor swimming pools are on site along with Access to hot tub. Other recreational amenities include a private beach, a sauna and a fitness centre.

Guests aged under 18 years old are not allowed in the swimming pool or fitness facility.

The recreational activities listed below are available either on-site or nearby; fees may apply.

The on-site spa has 12 treatment rooms, including rooms for couples and outdoor treatment areas. Massages are available on the beach and in the spa. Other services include deep-tissue massages, hot stone massages and sports massages. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy and reflexology. The spa is equipped with a sauna, a hot tub and a steam room.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Our customers tell us that they can't get enough of the pool at Sanctuary Cap Cana, a Luxury Collection Resort, Dominican Republic, Adult All-Inclusive. During your stay, you're just a quick walk from Juanillo Beach. Features include free WiFi in public areas and free self-parking, plus 6 outdoor pools.
  • Free WiFi
  • Free self-parking
  • Enjoy seafood with a beachfront location at Blue Marlin, one of the property's 5 restaurants and 5 bars/lounges
  • Take a swim in the 6 outdoor pools or soak in the hot tub
  • Indulge with hot stone massages, reflexology or body wraps at the spa
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a private beach, a gym and a steam room
  • Guests have great things to say about the helpful staff and the pool
  • Just a 1-minute drive from Juanillo Beach and 12 minutes from Punta Cana Beach
Sanctuary Cap Cana, a Luxury Collection Resort, Dominican Republic, Adult All-Inclusive is an all-inclusive resort. Room rates include meals and beverages at on-site restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

Simply walk outside to smell the salty air and watch the ocean waves from the white sand beach. Sit back and relax on the beach with cabanas (surcharge), umbrellas, and sunloungers. At Sanctuary Cap Cana, a Luxury Collection Resort, Dominican Republic, Adult All-Inclusive, you can cool off in one of the 6 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

There are 5 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include 5 bars/lounges, a beach bar and a poolside bar. Public spaces have free WiFi. This Colonial resort also offers a hot tub, a steam room and a fitness centre. Self parking is free.

Smoking is allowed in designated areas at this 5-star Punta Cana resort.

Blue Marlin – This beachfront restaurant specialises in seafood and serves lunch and dinner. Guests can enjoy al fresco dining (weather permitting).
Casabella – This restaurant specialises in international cuisine and serves breakfast and lunch. Open daily.
Wok – This restaurant specialises in Asian cuisine and only serves dinner. Guests can enjoy al fresco dining (weather permitting). Open daily.
The Steakhouse – This steakhouse specialises in Argentinean cuisine and only serves dinner. Open daily.
Capriccio – This restaurant specialises in Italian cuisine and only serves dinner. Open daily.
24-hour room service is available.

All-inclusive details

This resort is all-inclusive. On-site food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals, snacks and beverages included
In-room minibar (all beverages included)

Activities and facilities/equipment

All on-site activities and use of facilities and equipment are included.

Land activities

Fitness facilities
Volleyball

Lessons/classes/games

Aerobics
Dancing
Yoga

Entertainment

On-site entertainment and activities
Access to on-site nightclubs
On-site live performances
Theme parties

Awards and affiliations

Eco-certified property
This property participates in Green Globe – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site

Food and drink

  • 5 bars/lounges
  • 5 restaurants
  • A beach bar
  • A coffee shop/cafe
  • A poolside bar
  • A swim-up bar
  • Coffee and tea in common areas
  • Couples/private dining
  • Snack bar/deli

Restaurants on site

  • Blue Marlin
  • Capriccio
  • Casabella
  • The Steakhouse
  • Wok

Things to do

  • 18-hole adjacent golf course
  • 6 outdoor pools
  • Beach volleyball
  • Bicycle tours
  • Fitness classes
  • Full-service spa
  • Gym
  • Karaoke
  • Nightclub
  • Sauna
  • Shopping
  • Spa tub
  • Steam room
  • Yoga classes

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Grocery/convenience store
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 5 meeting rooms
  • Conference centre (9,839 square foot of space)

Outdoors

  • Beach cabanas (surcharge)
  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Free pool cabanas
  • Garden
  • On a private beach
  • Pool loungers
  • Pool umbrellas
  • Rooftop terrace

Full-service spa

  • 12 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Hot stone massages
  • Hydrotherapy
  • Manicures/pedicures
  • Outdoor treatment areas
  • Prenatal massages
  • Reflexology
  • Sauna
  • Spa open daily
  • Spa tub
  • Sports massages
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in stairways
  • Lift (79 centimetre wide door)
  • Pool access ramp on site
  • Well-lit path to entrance

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Pillow menu
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Dressing gowns
  • Hair dryer
  • Jetted bathtub
  • Private bathroom
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Entertainment

  • 55-inch flat-screen TV with cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Free stocked minibar

More

  • Air conditioning
  • Ceiling fan
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Reusable coffee/tea filters
  • Safe
  • Separate sitting area
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 7:00 PM
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children younger than 18 are not allowed at this adults-only property. All guests 18 and older are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property uses eco-friendly cleaning products
Safety features at this property include a fire extinguisher, a security system and a first aid kit
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property.

We should mention

  • Pool access available from 6 AM to 7 PM
  • Reservations are needed for massage services and spa treatments. For reservations, contact the resort before arrival using the contact information on the booking confirmation.
  • This is an adults-only property and guests under 18 years old aren't allowed.
  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Cap Cana Sanctuary
Sanctuary Cap Cana All Inclusive Playa Hotels Resorts
Sanctuary Hotel Cap Cana
Sanctuary Cap Cana Hotel Punta Cana
Sanctuary Cap Cana Resort
Sanctuary Cap Cana Alsol All Inclusive
Sanctuary Alsol All Inclusive
Sanctuary Cap Cana Alsol
Sanctuary Cap Cana AlSol All Inclusive Adults
Sanctuary AlSol All Inclusive Adults
Sanctuary Cap Cana AlSol Adults
Sanctuary AlSol Adults
Sanctuary All Inclusive Playa Hotels Resorts
Sanctuary Cap Cana Adults Playa Hotel Resorts Punta Cana
Sanctuary Cap Cana Adults Playa Hotel Resorts
Hotel Sanctuary Cap Cana Adults Only by Playa Hotel & Resorts
Sanctuary Cap Cana Adults Playa Resorts Punta Cana
Sanctuary Cap Cana Adults Playa Resorts
Sanctuary Cap Cana by AlSol All Inclusive Adults Only
Sanctuary Cap Cana by Alsol Adults Only All Inclusive
Sanctuary Cap Cana by Alsol All Inclusive
Sanctuary Cap Cana All Inclusive Adults Only by Playa Hotel
Sanctuary Cap Cana
Sanctuary Cap Cana All Inclusive by Playa Hotels Resorts

Sanctuary Cap Cana, a Luxury Collection Resort, Dominican Republic, Adult All-Inclusive Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 812 out of 1006 reviews" "
Rating 8 - Good. 121 out of 1006 reviews" "
Rating 6 - Okay. 34 out of 1006 reviews" "
Rating 4 - Poor. 21 out of 1006 reviews" "
Rating 2 - Terrible. 18 out of 1006 reviews" "

9.8/10

Cleanliness

9.6/10

Staff & service

9.6/10

Amenities

9.6/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Elizabeth

Stayed 3 nights in Sep 2024

10/10 Excellent

Kerri

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful resort! The staff was fantastic. Food was wonderful! Very clean and well maintained!
Stayed 7 nights in Oct 2024

10/10 Excellent

Dianelba

Travelled with partner
Liked: Amenities
Stayed 4 nights in Oct 2024

8/10 Good

Jose G

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
I have been in many other all-inclusive properties and this one was lacking entertainment. Much needed around the pool and at night. Other than that, wonderful resort. Staff is EXCELLENT.
Stayed 4 nights in Oct 2024

10/10 Excellent

Marisol

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property is spectacular. The only thing I was unhappy about is their beach was a small man made beach and I didn’t think it was what we’d expect. You couldn’t see through the water so I never saw anyone enjoying it. Everything else exceeded our expectations. Food, drink quality was amazing.
Stayed 4 nights in Jul 2024

10/10 Excellent

Mariana

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Tuvimos la mejor estadía! Celebramos mi cumpleaños a todo lujo. Las instalaciones eran maravillosas, la decoración increíble, la comida y bebidas de buena calidad. Todos los empleados eran muy eficientes y amigables- destacando a Alexis en Casa Bella, Alexis en el destination bar, Olga en el Coffee Shop, Yaniris en Casa Bella, El Gato en la playa, entre otros como nuestro amistoso maletero, las chicas del gift shop y la que nos refrescaba la habitación que no recordamos el nombre pero que nos hicieron la estadía mucho más especial. La única cosa que podría ser mejor (personalmente) sería la condición y tamaño del area de la playa que no le hizo justicia a la belleza natural de Punta Cana. Estaba llena de algas, rocas y una separación que no me hizo sentir completamente en el paraíso en donde estábamos. Apartando eso, es totalmente recomendable por su precio! Con su buena vibra y buen servicio, nos hicieron sentir súper cómodas y apreciadas. Gracias por todo!
Stayed 5 nights in Oct 2024

10/10 Excellent

Candice Louise

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Oct 2024

10/10 Excellent

Dana Lynn

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property, views, pools, amenities all fantastic! The language barrier is difficult at times, but the staff is kind and accomodating and willing to help with every need you have. We will definitely stay here again!
Stayed 4 nights in Oct 2024

10/10 Excellent

Malva

Stayed 2 nights in Oct 2024

10/10 Excellent

Crystal

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing
Stayed 4 nights in Oct 2024

10/10 Excellent

Yassine

Liked: Cleanliness, staff & service, property conditions & facilities
Place was great. 10/10
Stayed 3 nights in Oct 2024

10/10 Excellent

Joel Vizcarra, YORKTOWN HEIGHTS

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing friendly staffs. Awesome room and facilities.
Stayed 4 nights in Oct 2024

10/10 Excellent

edgar

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Es un lugar increíblemente bueno para descansar. Altamente recomendado. Todo el personal increible en la atencion, presentación y dedicación. Destaco de entre todos los buenos funcionarios a Francisco, jefe de camareros y Miguel de Loyola. Realmente sobresalen entre todos.
Stayed 5 nights in Oct 2024

10/10 Excellent

Larissa

Travelled with partner
Liked: Amenities
Amazing resort and staff
Stayed 5 nights in Oct 2024

10/10 Excellent

Richard

A phenomenal experience, everything about our stay was excellent!
Stayed 5 nights in Oct 2024

10/10 Excellent

Dejan, Lombard

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful and charming!
Stayed 10 nights in Oct 2024

10/10 Excellent

Gloria

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful resort.
Stayed 7 nights in Aug 2024

10/10 Excellent

Joseph Authur

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place. Beautiful experience
Stayed 4 nights in Oct 2024

10/10 Excellent

Mohamed

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property. Convenient for short stays. Incredible Staff and service! Great food! You should try the Italian restaurant! Definitely recommend!
Stayed 3 nights in Oct 2024

10/10 Excellent

Dillian, boca Raton

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Sanctuary Cap Cana was beyond our expectations. From the moment we got there to the moment we won’t ready to leave. All the staff we interacted with was respectful, polite and accommodating just to state a few. We are horrible with names but happy boy stood out, Elvi and others at the pool area. All our servers, dance instructor and yoga instructor were all amazing. Our butler Angel’s efforts and dedication to our needs was the perfect compliment to our week of royalty staying in our castle on the beach. He was very helpful in solving problems, getting us reservations, attending to our special requests and in being there with his golf cart when we most needed a quick ride. I highly recommend Angel and Sanctuary in general. The staff overall was also very polite, attentive and above all friendly and helpful. We hope to return.
Stayed 4 nights in Sep 2024

10/10 Excellent

Ana

Travelled with partner
Liked: Cleanliness, property conditions & facilities
We were very happy in that hotel, every area was amazing, italian resturant amazing, pools lovely, ctivity at night are a little boring for us every worker amazing, special thank you to Jose, Sandino working at the pool area, spacial thanks at the restaurants area to Felix, Bladimir, Willian, Luis, Francisco and everyone, They should increase Activity at night, very recommendable
Stayed 5 nights in Sep 2024

10/10 Excellent

Fannie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing Resort!!! We would definitely come back
Stayed 4 nights in Oct 2024

10/10 Excellent

Kevin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Sanctuary is exactly that! A getaway that is secluded, relaxing, and you have everything you need. The staff is amazing and the property is beautiful! We will be back next year, and my fiancée and I are already counting down the days! Cheers to The Sanctuary, The Staff, especially Happy Boy which makes this place so special.
Stayed 3 nights in Sep 2024

2/10 Terrible

diana, MIAMI

Liked: Cleanliness
Disliked: Staff & service
The hotel experience was outstanding until check out day. Left the room for less than 5 min to check out and came back to the room to pick up my jewelry box which was left in the bathroom and everything was gone by the time we came back to get the box, also had some shampoos left and housekeeping already had the shampoos set aside in a bag for them but the jewelry box which was with the shampoo was gone, no one was able to help us and they simply said there wasn’t anything left in the room. I will be filling a dispute
Stayed 3 nights in Sep 2024

10/10 Excellent

Angel, Yonkers

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome for couples
Stayed 3 nights in Oct 2024