Serenade Punta Cana Beach & Spa Resort - All Inclusive - Reviews, Photos & Rates

See all properties

Choose dates to view prices

Dates

January 2025

February 2025

Overview
Rooms
Location
Policies

Very good

Popular amenities

Pool

All-inclusive

Pet-friendly

Bar

Breakfast included

On private beach

Explore the area

Carretera Cabeza de Toro, Punta Cana, La Altagracia, 23000

Bavaro Lagoon
‪12 min walk‬
Catalonia Caribe Golf Club
‪17 min walk‬
Dolphin Explorer
‪18 min walk‬
Punta Cana (PUJ-Punta Cana Intl.)
‪24 min drive‬

Room options

Luxury Room, Pool Access

Exceptional

50 sq m
Sleeps 3
2 Double Beds OR 1 King Bed and 1 Double Sofa Bed

Premium Suite

Very good

78 sq m
Ocean view
Sleeps 2
1 King Bed and 1 Double Sofa Bed

Luxury Room, Pool Access

Excellent

50 sq m
Sleeps 2
2 Double Beds OR 1 King Bed and 1 Double Sofa Bed

Luxury Room, Pool Access

Very good

50 sq m
Sleeps 3
2 Double Beds OR 1 King Bed and 1 Double Sofa Bed

Luxury Room, Pool Access

Good

50 sq m
Sleeps 3
2 Double Beds OR 1 King Bed and 1 Double Sofa Bed

Luxury Room, Pool Access

Wonderful

50 sq m
Sleeps 4
2 Double Beds OR 1 King Bed and 1 Double Sofa Bed

Minibar, in-room safe, desk, blackout curtains

Luxury Room, Garden View

Wonderful

50 sq m
Sleeps 4
2 Double Beds

Luxury Room, Garden View

50 sq m
Sleeps 3
2 Double Beds

Luxury Room, Pool Access

Exceptional

50 sq m
Sleeps 1
1 King Bed and 1 Double Sofa Bed OR 2 Queen Beds

Luxury Room, Garden View

Excellent

50 sq m
Sleeps 2
2 Double Beds

Luxury Room, Garden View

Very good

50 sq m
Sleeps 3
2 Double Beds

65-inch flat-screen TV with cable channels, TV, table football

Luxury Suite

Exceptional

98 sq m
Sleeps 4
2 King Beds and 1 Double Sofa Bed

Luxury Room, Garden View

Wonderful

50 sq m
Sleeps 3
2 Double Beds

Luxury Room, Garden View

Excellent

50 sq m
Sleeps 1
2 Double Beds

Superior Room, Jetted Tub, Sea View

91 sq m
Sea view
Sleeps 3
2 King Beds

Luxury Suite

Excellent

98 sq m
Sleeps 5
2 King Beds and 1 Double Sofa Bed

Luxury Suite

Wonderful

98 sq m
Sleeps 3
2 King Beds and 1 Double Sofa Bed

Superior Room, Jetted Tub, Sea View

Exceptional

91 sq m
Sea view
Sleeps 4
2 King Beds

Luxury Suite

Very good

98 sq m
Sleeps 4
2 King Beds and 1 Double Sofa Bed

Superior Room, Jetted Tub, Sea View

Exceptional

91 sq m
Sea view
Sleeps 3
2 King Beds

Luxury Suite

Exceptional

98 sq m
Sleeps 2
2 King Beds and 1 Double Sofa Bed

Superior Room, Jetted Tub, Sea View

Excellent

91 sq m
Sea view
Sleeps 2
2 King Beds

Luxury Suite

Good

98 sq m
Sleeps 5
2 King Beds and 1 Double Sofa Bed

Superior Room, Jetted Tub, Sea View

Very good

91 sq m
Sea view
Sleeps 3
2 King Beds

Superior Room, Jetted Tub, Sea View

91 sq m
Sea view
Sleeps 1
2 King Beds

Quadruple Room Luxury With Garden View

Sleeps 4
2 Double Beds

Double Room Luxury With Garden View

Sleeps 2
2 Double Beds

Room Luxury

Sleeps 1
1 Double Bed

Family Suite -5 Guests- Master With Pool View

Sleeps 5
2 Double Beds and 1 Double Sofa Bed

Suite Luxury

Sleeps 6
2 King Beds and 1 Single Sofa Bed

Quadruple Room Luxury With Pool View

Sleeps 4
2 Double Beds

Triple Room Luxury

Sleeps 3
2 Double Beds

Triple Suite Master With Pool View

Sleeps 3
2 Double Beds

Quadruple Suite Master With Pool View

Sleeps 4
2 Double Beds

Quadruple Room Luxury With Garden View

Sleeps 4
2 Double Beds

Double Room Luxury With Private Pool

Sleeps 2
2 Double Beds

Triple Room Luxury With Garden View

Sleeps 3
2 Double Beds

Quadruple Room Luxury With Private Pool

Sleeps 4
2 Double Beds

Triple Room Luxury With Pool View

Sleeps 3
2 Double Beds

Family Suite -5 Guests- Master With Pool View

Sleeps 5
2 Double Beds and 1 Double Sofa Bed

Triple Room Luxury With Garden View

Sleeps 3
2 Double Beds

Double Suite Master With Pool View

Sleeps 2
2 Double Beds

Room Luxury With Garden View

Sleeps 1
2 Double Beds

Similar properties

On private beach

Pool

Breakfast included

All-inclusive

for 1 room

includes taxes & fees

1 Feb - 2 Feb

About this property

Serenade Punta Cana Beach & Spa Resort - All Inclusive

Luxury property on the beach, with 3 outdoor pools

Spend the day catching some rays at Serenade Punta Cana Beach & Spa Resort - All Inclusive's private white sand beach, relaxing by one of the property's 3 outdoor swimming pools, or pampering yourself at the full-service spa. Change of towels is available on request

Serenade Punta Cana Beach & Spa Resort - All Inclusive offers 603 air-conditioned accommodations with minibars and a safe. Rooms open to balconies. 65-inch flat-screen televisions come with cable channels. Bathrooms include a shower, dressing gowns, slippers and complimentary toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. An iron/ironing board and change of towels can be requested. Housekeeping is provided on a daily basis.

A private beach and a complimentary water park with waterslides are featured at the property. 3 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

The on-site spa has 5 treatment rooms and outdoor treatment areas. Massages are available on the beach and in the spa. Other services include facials, body treatments and manicures and pedicures. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. The spa is equipped with a sauna, a hot tub, a steam room and Turkish bath/hammam.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Serenade Punta Cana Beach & Spa Resort - All Inclusive's great beach location gets high marks from our customers. During your stay, you'll be within walking distance of Cabeza de Toro Beach. Features include free breakfast, free WiFi in public areas and free self-parking.

Free buffet breakfast served daily
Free WiFi
Free self-parking
Drinking and dining options include a restaurant, 2 swim-up bars and 2 poolside bars
Splash around at the free water park with a waterslide or swim in the 3 outdoor pools
Indulge with aromatherapy, facials or manicures and pedicures at the spa
Services include a lifeguard on-site, dry cleaning/laundry and tour or ticket assistance
On-site recreation includes a private beach, a gym and volleyball
Guests really like the accommodation for the spaciousness, overall comfort and cleanliness
Just a 4-minute drive from Cabeza de Toro Beach and 11 minutes from Downtown Punta Cana
Dogs welcome for a fee

Serenade Punta Cana Beach & Spa Resort - All Inclusive is an all-inclusive property. Room rates include meals and beverages at on-site restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

Step outside to unwind on the white sand beach. Enjoy the umbrellas and sunloungers for a relaxing day at the beach. At Serenade Punta Cana Beach & Spa Resort - All Inclusive, you can cool off in one of the 3 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

Free breakfast is served daily. There's a restaurant on site. You can enjoy a drink at one of the bars, which include 2 poolside bars and a bar/lounge. WiFi is free in public spaces. This all-inclusive property also offers a complimentary water park, a children's pool and a fitness centre. Free self parking is available.

Smoking is allowed in designated areas at this 4.5-star Punta Cana property.

Guests are served a free buffet breakfast daily from 7:00 AM to 10:00 AM.

Buffet Principal – On-site buffet restaurant.

Restaurante SteakHouse – On-site diner. Open daily.

Restaurante Italiano – On-site theme restaurant. Open daily.

Restaurante Japones – On-site theme restaurant. Open daily.

Restaurante Mediterraneo – On-site theme restaurant. Open daily.

Room service (during limited hours) is available.

All-inclusive details

This property is all-inclusive. On-site food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

Buffet and à la carte meals, snacks and beverages included

Room service during certain hours (limited menu)

In-room minibar (all beverages included)

Dining availability limited at one or more venues

Land activities

Fitness facilities

Children's club

Lessons/classes/games

Aerobics

Water fitness

Yoga

Entertainment

On-site entertainment and activities

Languages

English, French, German, Spanish

Property amenities

Internet

Available in all rooms: Free WiFi
Available in some public areas: Free WiFi

Parking and transport

Free covered self parking on site

Food and drink

Free buffet breakfast available daily 7:00 AM to 10:00 AM
2 poolside bars
2 swim-up bars
A bar/lounge
A restaurant
Couples/private dining

Restaurants on site

Buffet Principal
Restaurante Italiano
Restaurante Japones
Restaurante Mediterraneo
Restaurante SteakHouse

Things to do

3 outdoor pools
Air hockey
Arcade/game room
Beach volleyball
Billiards/pool table
Children's pool
Concerts/live shows
Designer stores
Evening entertainment
Fitness classes
Foosball table
Free water park
Full-service spa
Games
Gym
Playground
Shopping
Table tennis
Waterslide
Yoga classes

Family friendly

3 outdoor pools
Arcade/game room
Children's pool
Free cot
Free water park access
Laundry facilities
Lifeguards on site
Playground
Waterslide

Conveniences

24-hour front desk
Gift shop/newsstand
Hair salon
Laundry facilities
Luggage storage

Guest services

Change of towels on request
Dry cleaning/laundry service
Housekeeping (daily)
Multilingual staff
Porter/bellhop
Proposal/romance packages
Tour and ticket assistance
Wedding services

Business services

3 meeting rooms
Conference space

Outdoors

Beach loungers
Beach towels
Beach umbrellas
Garden
On a private beach
Outdoor entertainment area
Outdoor furniture
Pool loungers
Pool umbrellas
Terrace

Full-service spa

5 treatment rooms
Aromatherapy
Facials
Hydrotherapy
Manicures/pedicures
Outdoor treatment areas
Sauna
Spa open daily
Spa tub
Steam room
Turkish bath

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Lift
Wheelchair accessible (may have limitations)

Room amenities

Bedroom

Bedsheets provided
Blackout drapes
Free cot

Bathroom

Dressing gowns
Free toiletries
Hair dryer
Private bathroom
Shampoo
Shower
Slippers
Soap
Toilet paper
Towels provided

Entertainment

65-inch flat-screen TV with cable channels

Food and drink

Coffee/tea maker
Electric kettle
Free bottled water
Limited room service
Minibar

Air conditioning
Ceiling fan
Desk
Iron/ironing board on request
LED lighting
Phone
Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 11:30 PM

Late check-in subject to availability

Minimum check-in age - 18

Check-out

Check-out before noon

Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival

If you are planning to arrive after noon please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets: DOP 6000 per pet, per night
Only dogs are allowed

Children and extra beds

Children are welcome.

Rollaway/extra beds are not available.

Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

Pet fee: DOP 6000 per pet, per night
Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards, debit cards and cash

Cashless transactions are available

This property uses a grey water recycling system

Safety features at this property include a fire extinguisher, a security system, a first aid kit and window guards

Guests arriving after noon must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival.

We should mention

Pool access available from 8:00 AM to 6:30 PM
Reservations are needed for massage services and spa treatments. For reservations, contact the property before arrival using the contact information on the booking confirmation.
Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.

Property is also known as

Serenade Punta Cana Beach Spa Resort

Serenade Punta Cana Beach Spa Casino Resort

Serenade Punta Cana Beach Spa Casino Resort All Inclusive

Serenade Punta Cana Beach & Spa Resort - All Inclusive Reviews

8.2

Very good

8.8/10

Cleanliness

8.0/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

10/10 Excellent

Fetajsha Zeddy Anita

20 Oct 2024

Liked: Cleanliness, staff & service, property conditions & facilities

Amazing time best experience for my first time away from canada

Stayed 5 nights in Oct 2024

8/10 Good

Amour

20 Oct 2024

Liked: Cleanliness, property conditions & facilities

Housekeeping did not have washcloths in the room, they did not come and clean the reins every day. It was an inconvenience to keep asking for housekeeping to come and do their jobs.

Stayed 3 nights in Oct 2024

6/10 Okay

Pamela

19 Oct 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Food sucked at buffet-had trouble with app for reservations and that lady by main building in morning was very rude.

Stayed 5 nights in Oct 2024

10/10 Excellent

Roy

Travelled with family

19 Oct 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Nice place to bring family. Not pushy on booking excursions.

Stayed 7 nights in Oct 2024

6/10 Okay

Isadora

Travelled with partner

19 Oct 2024

Liked: Cleanliness, property conditions & facilities

Disliked: Staff & service

Pros: the hotel has a lot of restaurant and food options. Cons: at check-in, the staff who was helping us at first, and had our passports realized that we were supposed to be “VIP checking-in” (?) and told us to go to a different desk, without returning our passports. We refused. Later, once payment had been processed, they introduced us to a third person, who started showing us the facilities and told us to leave our luggage unattended to go see the places they wanted to show us. We refused again. The next day, they had set up a meeting with the same person, so we could learn about the benefits the company could provide us. We had 3 days in town and they wanted us to spend at least 1h learning about things we didn’t care about. We left before they started the presentation. Even though the resort is some sort of a beach club, with pools everywhere and the beach, my husband was kicked out of the buffet and the coffee station for not wearing a t-shirt, since it’s such absurd having your shoulders for other people to see.

Stayed 3 nights in Oct 2024

2/10 Terrible

Roger

Travelled with family

19 Oct 2024

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities

Dirty, dirty

10/10 Excellent

Jessica

Travelled with group

18 Oct 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Loved this resort. Went for a girl's trip and we stayed on the family side. Everyone was so kind and helpful and our room was amazing!! The beach is in walking distance and there are plenty of lounge chairs. Shout out to Stephanie, Marino, Eric, Rayl, Eddison, and Domingo!! They kept the party going and the drinks flowing!!! Definitely recommend!

Stayed 4 nights in Oct 2024

10/10 Excellent

Kristina

Travelled with partner

18 Oct 2024

Liked: Amenities

Very nice resort. Definitely worth the visit.

Stayed 6 nights in Oct 2024

10/10 Excellent

Nelson samuel

Travelled with family

18 Oct 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Clean

Stayed 3 nights in Oct 2024

2/10 Terrible

Hector

Travelled with family and small children, Travelled with group

18 Oct 2024

Liked: Cleanliness, staff & service

Disliked: Amenities, property conditions & facilities

Will never come back to this hotel

Stayed 4 nights in Oct 2024

10/10 Excellent

Maria Fernanda Perez

Travelled with group

18 Oct 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Amazing place!

Stayed 2 nights in Oct 2024

6/10 Okay

Hector Lora

Travelled with family and small children

18 Oct 2024

Disliked: Staff & service

The food and the service in the restaurant was terrible to slow all of them, the costumer service when you call was terrible we have to wait too long or they never came, good hotel but really bad services

Stayed 4 nights in Oct 2024

6/10 Okay

Atiya

18 Oct 2024

Stayed 4 nights in Oct 2024

8/10 Good

sara

17 Oct 2024

Liked: Cleanliness, staff & service, property conditions & facilities

I’ll stay again

Stayed 5 nights in Oct 2024

6/10 Okay

Andrea

Travelled with partner

17 Oct 2024

Disliked: Cleanliness, amenities

The team was nice that worked here. The resort is overall nice and the restaurants were good. The team came to turn over our room and used the same sheets which was strange and dirty. The beach wasn’t really as advertised and was brown water (might have been because of a storm) but there was also a lot of seaweed. Be careful on the beach as people willl try to hustle you for photos.

Stayed 4 nights in Oct 2024

10/10 Excellent

Romeo

Travelled with family

17 Oct 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Outstanding

Stayed 4 nights in Oct 2024

8/10 Good

Pedro

17 Oct 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Bueno

Stayed 3 nights in Oct 2024

6/10 Okay

Samuel

Travelled with partner

17 Oct 2024

Liked: Cleanliness, amenities, property conditions & facilities

Disliked: Staff & service

The hotel facilities are awesome. The pools and beach are nice. The bars and rest are quick to served you. Hotel need to work on the service part. Of course there are always some superstar employees, but it need to be everyone. Rest reservation process is complicated. And rooms privacy can be better.

Stayed 3 nights in Oct 2024

10/10 Excellent

Annielie

Travelled with partner

17 Oct 2024

Liked: Cleanliness, property conditions & facilities

Staff, food, everything was great. Wish the entertainment staff was able to play louder music by the pool. I asked several times and they weren’t not allowed too.

Stayed 4 nights in Oct 2024

10/10 Excellent

Ricardo

Travelled with family

17 Oct 2024

Stayed 3 nights in Oct 2024

6/10 Okay

Leatine

17 Oct 2024

Liked: Cleanliness, staff & service, property conditions & facilities

Stayed 3 nights in Oct 2024

4/10 Poor

Heather Alyssa

Travelled with family and small children

17 Oct 2024

Liked: Cleanliness

Disliked: Staff & service, amenities

Majority of the staff was rude.

Stayed 8 nights in Oct 2024

10/10 Excellent

Drilon

Travelled with partner

17 Oct 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Great overall experience

Stayed 4 nights in Oct 2024

10/10 Excellent

Kody Robert

Travelled with partner

17 Oct 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

great

Stayed 4 nights in Oct 2024

10/10 Excellent

James

16 Oct 2024

Liked: Cleanliness, staff & service, property conditions & facilities

Everything

Stayed 3 nights in Oct 2024

Serenade Punta Cana Beach & Spa Resort - All Inclusive

Choose dates to view prices

Photo gallery for Serenade Punta Cana Beach & Spa Resort - All Inclusive

Reviews

Popular amenities

Explore the area

Room options

View all photos for Luxury Room, Pool Access

Luxury Room, Pool Access

View all photos for Premium Suite

Premium Suite

View all photos for Luxury Room, Pool Access

Luxury Room, Pool Access

View all photos for Luxury Room, Pool Access

Luxury Room, Pool Access

View all photos for Luxury Room, Pool Access

Luxury Room, Pool Access

View all photos for Luxury Room, Pool Access

Luxury Room, Pool Access

View all photos for Luxury Room, Garden View

Luxury Room, Garden View

View all photos for Luxury Room, Garden View

Luxury Room, Garden View

View all photos for Luxury Room, Pool Access

Luxury Room, Pool Access

View all photos for Luxury Room, Garden View

Luxury Room, Garden View

View all photos for Luxury Room, Garden View

Luxury Room, Garden View

View all photos for Luxury Suite

Luxury Suite

View all photos for Luxury Room, Garden View

Luxury Room, Garden View

View all photos for Luxury Room, Garden View

Luxury Room, Garden View

View all photos for Superior Room, Jetted Tub, Sea View

Superior Room, Jetted Tub, Sea View

View all photos for Luxury Suite

Luxury Suite

View all photos for Luxury Suite

Luxury Suite

View all photos for Superior Room, Jetted Tub, Sea View

Superior Room, Jetted Tub, Sea View

View all photos for Luxury Suite

Luxury Suite

View all photos for Superior Room, Jetted Tub, Sea View

Superior Room, Jetted Tub, Sea View

View all photos for Luxury Suite

Luxury Suite

View all photos for Superior Room, Jetted Tub, Sea View

Superior Room, Jetted Tub, Sea View

View all photos for Luxury Suite

Luxury Suite

View all photos for Superior Room, Jetted Tub, Sea View

Superior Room, Jetted Tub, Sea View

View all photos for Superior Room, Jetted Tub, Sea View

Superior Room, Jetted Tub, Sea View

View all photos for Quadruple Room Luxury With Garden View

Quadruple Room Luxury With Garden View

View all photos for Double Room Luxury With Garden View

Double Room Luxury With Garden View

View all photos for Room Luxury

Room Luxury

View all photos for Family Suite -5 Guests- Master With Pool View

Family Suite -5 Guests- Master With Pool View

Suite Luxury

View all photos for Quadruple Room Luxury With Pool View

Quadruple Room Luxury With Pool View

View all photos for Triple Room Luxury

Triple Room Luxury

View all photos for Triple Suite Master With Pool View

Triple Suite Master With Pool View

View all photos for Quadruple Suite Master With Pool View

Quadruple Suite Master With Pool View

View all photos for Quadruple Room Luxury With Garden View

Quadruple Room Luxury With Garden View

View all photos for Double Room Luxury With Private Pool

Double Room Luxury With Private Pool

View all photos for Triple Room Luxury With Garden View

Triple Room Luxury With Garden View