whala!urban punta cana

4.0 star property

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Outdoor pool
Apartment with pool view | In-room safe, desk, soundproofing, free cots/infant beds
Lobby
Lobby
Studio with pool view | In-room safe, desk, soundproofing, free cots/infant beds

Reviews

7.8 out of 10
Good

Popular amenities

  • Bar
  • Room service
  • 24/7 front desk
  • Gym
  • Housekeeping

Explore the area

Map
Avenida Estados Unidos, Punta Cana, La Altagracia, 23000
  • Cocotal Golf and Country Club
    ‪4 min walk‬
  • Los Corales Beach
    ‪13 min drive‬
  • Bavaro Beach
    ‪14 min drive‬
  • Punta Cana (PUJ-Punta Cana Intl.)
    ‪19 min drive‬

Room options

Studio with pool view

  • 39.9 sq m
  • Sleeps 4
  • 2 Queen Beds

Apartment with pool view

  • 50 sq m
  • Sleeps 4
  • 1 King Bed

Junior Suite

  • 50 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

Standard Double Room

  • 40 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

Double Room Standard

  • Sleeps 2
  • 1 Double Bed

Suite Superior

  • Sleeps 2
  • 1 Double Bed

Similar properties

About this property

whala!urban punta cana

Hotel with free parking, a short walk to Cocotal Golf and Country Club
Along with an outdoor pool, this hotel has a fitness centre and a bar/lounge. Free WiFi in public areas and free self parking are also provided. Other amenities include a poolside bar, a snack bar/deli and a meeting room.
Whala!urban punta cana offers 69 air-conditioned accommodations with a safe and free toiletries. Flat-screen televisions come with satellite channels.

Bathrooms include a shower. Guests can surf the web using complimentary wireless Internet access. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an outdoor pool and a fitness centre.
Our customers tell us that they can't get enough of the pool at whala!urban punta cana. During your stay, you're just a quick walk from Cocotal Golf and Country Club. Enjoy features like free WiFi in public areas and free self-parking, plus an outdoor pool.
  • Free WiFi
  • Free self-parking
  • Drinking options include a poolside bar and a bar/lounge
  • Take a swim in the outdoor pool
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a gym
  • Guests have great things to say about the pool and the helpful staff
  • Just a 4-minute walk from Cocotal Golf and Country Club and a 4-minute drive from Downtown Punta Cana
  • Airport shuttle service available for a fee
Whala!urban punta cana offers its guests an outdoor pool and a fitness centre. There's a snack bar/deli on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. WiFi is free in public spaces.

A terrace, tour/ticket assistance, and concierge services are also featured at the business-friendly whala!urban punta cana. Self parking is free.

Smoking is allowed in designated areas at this 4-star Punta Cana hotel.

Room service (during limited hours) is available.

Languages

English, German, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Return airport shuttle (surcharge)
  • Free self parking on site

Food and drink

  • A bar/lounge
  • A poolside bar
  • Snack bar/deli

Things to do

  • Gym
  • Outdoor pool

Family friendly

  • Free cot
  • In-room refrigerator
  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Meeting room

Outdoors

  • Terrace

Accessibility

  • No lift

Room amenities

Bedroom

  • Free cot

Bathroom

  • Free toiletries
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels

Food and drink

  • Limited room service
  • Refrigerator

More

  • Air conditioning
  • Ceiling fan
  • Desk
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Free cots (infant beds)!

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a smoke detector
Front desk staff will greet guests on arrival at the property.

Property is also known as

whala urban punta cana Hotel
whala urban Hotel
whala urban punta cana
whala urban
Whala!Urban Punta Cana Hotel
Whala!Urban Punta Cana Punta Cana
Whala!Urban Punta Cana Hotel Punta Cana

whala!urban punta cana Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 410 out of 958 reviews
Rating 8 - Good. 268 out of 958 reviews
Rating 6 - Okay. 126 out of 958 reviews
Rating 4 - Poor. 46 out of 958 reviews
Rating 2 - Terrible. 108 out of 958 reviews

8.2/10

Cleanliness

8.2/10

Staff & service

7.8/10

Amenities

8.0/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

10/10 Excellent

Shanell

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Loved this
Stayed 1 night in Jan 2025

2/10 Terrible

jesse

Stayed 1 night in Dec 2024

6/10 Okay

Chad

Travelled with family
Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness
Food was great, but very slow. Staff was great all around. Friendly and helpful. Kinda get what you pay for as far as cleanliness. Dirty floors, fixtures falling apart, outdated, etc.
Stayed 1 night in Jan 2025

10/10 Excellent

OCTABIA, Paterson

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had a great time here very convenient and nice staff food was delicious
Stayed 5 nights in Dec 2024

6/10 Okay

Farhana

Liked: Cleanliness, staff & service
Stayed 4 nights in Dec 2024

2/10 Terrible

Kimberly

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Run
Do not stay here the place is a dump . Its away from everything and surrounded by abandoned buildings . The pictures are fake ...fraud .
Stayed 2 nights in Dec 2024

6/10 Okay

Sahil

Travelled with group
Liked: Cleanliness, property conditions & facilities
Good budget hotel, but it’s not walk friendly, transportation isn’t much, no shuttle service either, staff doesn’t know much English, friend had a injury, they didn’t knew where they keep their first aid, at the end only to come up with cotton, they said no bandaid.
Stayed 3 nights in Dec 2024

6/10 Okay

Dobromir

Stayed 1 night in Dec 2024

6/10 Okay

jesse

Liked: Cleanliness
Disliked: Property conditions & facilities
The property isn't bad, and breakfast is good. Rooms are the most basic. No spare bedding, cups, saucers nothing.
Stayed 2 nights in Dec 2024

10/10 Excellent

José

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Los alimentos que ofrecen para el desayuno estuvieron muy sabrosos y variados.
Stayed 10 nights in Dec 2024

10/10 Excellent

Gizzelle

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I enjoyed my stay at Whala! The staff were amazing and always ready to help. Thank you to Rosa to check us in and ensure that we are okay. A big shout out to Victor he’s always ready to help with a warm smile even when he’s busy.
Stayed 5 nights in Dec 2024

10/10 Excellent

Dee

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Better rest around here I can tell u that clean can’t speak a lot English but nice let me stay longer then I booked
Stayed 3 nights in Dec 2024

10/10 Excellent

Thanya

Stayed 2 nights in Dec 2024

10/10 Excellent

Juan

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Quiet
Stayed 1 night in Dec 2024

2/10 Terrible

James

Disliked: Cleanliness, staff & service, property conditions & facilities
A/c in rooms don’t work and the food is awful

4/10 Poor

Shanakay, Montego Bay

Travelled with group
Disliked: Cleanliness, staff & service, amenities
If you are not giving them money they are not willing to be helpful. The housekeeping was a nightmare. Most of the group got sick. Moldy scent coming from the air condition and the bathroom had molds black patches on the tiles and the bathroom wasn’t wash during our 6day stay no matter how much we requested it.
Stayed 5 nights in Dec 2024

2/10 Terrible

Wendy

Disliked: Cleanliness, staff & service, property conditions & facilities
El hotel tenia mucho polvo y humedad

8/10 Good

Pamela

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms need a little more maintenance. Some furniture had stain and tear because of the use
Stayed 1 night in Dec 2024

8/10 Good

Melisa

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Very clean and convenient
Stayed 1 night in Dec 2024

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities
:(
Stayed 1 night in Dec 2024

10/10 Excellent

Carol

Stayed 4 nights in Nov 2024

10/10 Excellent

Jomero

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The pool is amazing, and the beautiful scenery makes it an unforgettable experience!
Stayed 3 nights in Dec 2024

10/10 Excellent

Arev

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Nov 2024

6/10 Okay

Livio

Business traveller, Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
La nevera d ela habitacion botando agua, no encontramos frasadas para dormir, los muebles desordenados y en mal estado
Stayed 1 night in Nov 2024

2/10 Terrible

Jose

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This s place is disgusting and i left 2 minutes after checking in. I told them to give me a receipt stating such, but they refused. This is not a hotel this os a hostel for homeless ppl. There was blood on the chairs and the linens had brown stains. The bathroom had broken tiles and the toilet didn’t work. Neither did the AC. I need my money back
Stayed 3 nights in Nov 2024