See all properties

Zel Punta Cana – All inclusive

4.5 star property
VIP Access

Choose dates to view prices

Photo gallery for Zel Punta Cana – All inclusive

View from room
Gym
Interior entrance
Garden
Designer store

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Bar
  • Pet-friendly
  • Breakfast included

Explore the area

Map
Playa Bavaro, Punta Cana, La Altagracia, 23000
  • Cocotal Golf and Country Club
    ‪12 min walk‬
  • Los Corales Beach
    ‪12 min drive‬
  • Bavaro Beach
    ‪17 min drive‬
  • Punta Cana (PUJ-Punta Cana Intl.)
    ‪27 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
Learn more about VIP AccessOpens in a new window

Room options

View all photos for Zel Suite

Zel Suite | Premium bedding, minibar, in-room safe, laptop workspace

Zel Suite

  • 74 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Zel Swimup Suite

Premium bedding, minibar, in-room safe, laptop workspace

Zel Swimup Suite

  • 75 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Zel Two Bedroom Master Suite Swimup

Premium bedding, minibar, in-room safe, laptop workspace

Zel Two Bedroom Master Suite Swimup

  • 175 sq m
  • Sleeps 6
  • 1 King Bed OR 2 Double Beds

View all photos for Zel Two Bedroom Master

Premium bedding, minibar, in-room safe, laptop workspace

Zel Two Bedroom Master

  • 175 sq m
  • Sleeps 6
  • 1 King Bed OR 2 Double Beds

View all photos for Zel Master Suite

Premium bedding, minibar, in-room safe, laptop workspace

Zel Master Suite

  • 100 sq m
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

View all photos for Zel Swimup Master Suite

Zel Swimup Master Suite | Terrace/patio

Zel Swimup Master Suite

  • 100 sq m
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

View all photos for Casa Zel SwimUp Suite

Casa Zel SwimUp Suite | Premium bedding, minibar, in-room safe, laptop workspace

Casa Zel SwimUp Suite

  • 328 sq m
  • Sleeps 8
  • 1 King Bed and 2 Queen Beds

View all photos for Suite Master With Garden View

Premium bedding, minibar, in-room safe, laptop workspace

Suite Master With Garden View

  • Sleeps 3
  • 2 Double Beds OR 1 King Bed and 1 Double Sofa Bed

View all photos for Room Deluxe With Pool View

Premium bedding, minibar, in-room safe, laptop workspace

Room Deluxe With Pool View

  • Sleeps 3
  • 2 Double Beds OR 1 Double Sofa Bed and 1 King Bed

View all photos for Suite Master With Pool View

Premium bedding, minibar, in-room safe, laptop workspace

Suite Master With Pool View

  • Sleeps 3
  • 1 Double Sofa Bed and 2 Double Beds

View all photos for Double Suite Master With Garden View

Premium bedding, minibar, in-room safe, laptop workspace

Double Suite Master With Garden View

  • Sleeps 6
  • 1 Single Sofa Bed, 1 King Bed and 2 Double Beds

View all photos for Room Standard With Garden View

Premium bedding, minibar, in-room safe, laptop workspace

Room Standard With Garden View

  • Sleeps 3
  • 2 Double Beds OR 1 King Bed and 1 Double Sofa Bed

View all photos for Double Suite Master With Pool View

Premium bedding, minibar, in-room safe, laptop workspace

Double Suite Master With Pool View

  • Sleeps 6
  • 2 Double Beds and 1 King Bed

Similar properties

4 outdoor pools, open 8:00 AM to 6:00 PM, pool umbrellas, pool loungers

Melia Caribe Beach Resort - All Inclusive

  • On private beach
  • Pool
  • Breakfast included
  • All-inclusive
3.8 out of 5, Good, (2327)
The price is €394
for 1 room
includes taxes & fees
26 Apr - 27 Apr
Melia Caribe Beach Resort - All Inclusive

About this property

Zel Punta Cana – All inclusive

Luxury property connected to the convention centre in Punta Cana with 4 restaurants
4 restaurants, 2 outdoor pools and a full-service spa are available at this property. Free buffet breakfast is provided, as well as free WiFi in public areas, free self parking and a free beach shuttle. Additionally, a golf course, 3 bars/lounges and a fitness centre are on-site. Change of towels is available on request
Zel Punta Cana – All inclusive offers 190 air-conditioned accommodations with outdoor private hot tubs and minibars. This accommodation offers separate dining areas and includes dining tables. Beds feature premium bedding. Televisions come with premium cable channels. Bathrooms include bathrobes, slippers, designer toiletries and complimentary toiletries.

This Punta Cana property provides complimentary wireless Internet access, with a speed of 50+ Mbps. Business-friendly amenities include safes and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Guests can play rounds at the 27-hole golf course and enjoy other recreation facilities including 5 outdoor tennis courts. 2 outdoor swimming pools are on site along with a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

AUA Spa has 8 treatment rooms, including rooms for couples and outdoor treatment areas. Services include deep-tissue massages, hot stone massages, sports massages and Swedish massages. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic and hydrotherapy. The spa is equipped with a sauna, a hot tub, a steam room and Turkish bath/hammam.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Our customers tell us that they can't get enough of the pool at Zel Punta Cana – All inclusive. During your stay, you'll be connected to the convention centre and within walking distance of Cocotal Golf and Country Club. Features include free breakfast, free WiFi in public areas and free self-parking.
  • Free buffet breakfast served daily
  • Free Wi-Fi (speed: 50+ Mbps)
  • Free self-parking
  • Drinking and dining options include 4 restaurants, a coffee shop, a swim-up bar and a poolside bar
  • Take a swim in the 2 outdoor pools
  • Indulge with manicures and pedicures, aromatherapy or body scrubs at AUA Spa
  • Services include a lifeguard on-site, dry cleaning/laundry and tour or ticket assistance
  • On-site recreation includes a golf course, 5 outdoor tennis courts and a gym
  • Guests have great things to say about the helpful staff and the clean guestrooms
  • Just a 3-minute drive from Cocotal Golf and Country Club and 9 minutes from Downtown Punta Cana
  • Free beach shuttle service
  • Dogs welcome for a fee (restrictions apply)
Some rates at Zel Punta Cana – All inclusive are all-inclusive. These rates include on-site meals and beverages, and may include taxes and gratuities. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

A private beach is featured. As a guest of Zel Punta Cana – All inclusive, you'll find a full-service spa, a golf course, and 2 outdoor swimming pools. There are 4 restaurants on site, along with a coffee shop/cafΘ. You can enjoy a drink at one of the bars, which include 3 bars/lounges and a poolside bar. Free breakfast is served daily, and guests can also enjoy a free nightly manager's reception. WiFi is free in public spaces.

A fitness centre, spa services, and multilingual staff are also featured at the luxury Zel Punta Cana – All inclusive. Self parking is free. A complete renovation of Zel Punta Cana – All inclusive was completed in December 2024.

Smoking is allowed in designated areas at this Mediterranean Punta Cana property.

Guests are served a free buffet breakfast daily from 7:00 AM to 10:00 AM. The property hosts a free manager's reception daily.
Volcan – This steakhouse only serves dinner. Guests can enjoy drinks at the bar. Reservations are required.
Nokyo – This theme restaurant specialises in Japanese cuisine and only serves dinner. Guests can enjoy drinks at the bar. Reservations are required. Open daily.
Tacorini – This restaurant specialises in Mexican cuisine and only serves dinner. Guests can enjoy drinks at the bar. Open daily.
Parda – This poolside buffet restaurant specialises in international cuisine and serves breakfast, lunch and dinner. Guests can order drinks at the bar and enjoy al fresco dining (weather permitting). Open daily.
24-hour room service is available.

All-inclusive details

All-inclusive room rates at Zel Punta Cana – All inclusive are available. These rates are higher because they include on-site food and beverages in the room rate (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals, snacks and select beverages included
24-hour room service
In-room minibar (all beverages included)

Land activities

Fitness facilities
Tennis
Tennis lessons
Access to 27-hole golf course
Golf open for guests ages 18 years old and older
Golf green fees
Transport to golf course

Lessons/classes/games

Aerobics
Yoga

Entertainment

On-site entertainment and activities
Theme parties

Languages

English, French, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Free beach shuttle
  • Free secured self parking on site

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 10:00 AM
  • 3 bars/lounges
  • 4 restaurants
  • A coffee shop/cafe
  • A poolside bar
  • A swim-up bar
  • Coffee and tea in common areas
  • Free daily manager's reception

Restaurants on site

  • Nokyo
  • Parda
  • Tacorini
  • Volcan

Things to do

  • 2 outdoor pools
  • 27-hole golf course
  • 5 outdoor tennis courts
  • Beach volleyball
  • Evening entertainment
  • Fitness classes
  • Full-service spa
  • Golf carts
  • Golf clubhouse
  • Golf lessons
  • Gym
  • Optional golf privileges
  • Yoga classes

Family friendly

  • 2 outdoor pools
  • Dining table
  • Laundry facilities
  • Lifeguards on site
  • Living room
  • Mini-fridge
  • Separate in-room dining area
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Hair salon
  • Laundry facilities
  • Luggage storage

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Free pool cabanas
  • Garden
  • Pool loungers
  • Pool umbrellas

Full-service spa

  • 8 treatment rooms
  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hot tub
  • Hydrotherapy
  • Manicures/pedicures
  • Outdoor treatment areas
  • Reflexology
  • Sauna
  • Spa open daily
  • Sports massages
  • Steam room
  • Swedish massages
  • Thai massages
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Front entrance ramp
  • Magnifying mirror
  • No lift
  • Well-lit path to entrance

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • HDTV with premium cable channels

Food and drink

  • 24-hour room service
  • Champagne service
  • Coffee/tea maker
  • Dining table
  • Dishwasher
  • Free bottled water
  • Mini-fridge
  • Minibar
  • Separate dining area

More

  • Air conditioning
  • Connecting rooms available
  • Iron/ironing board
  • Laptop workspace
  • Living room
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
For any questions, please contact the property using the information on the booking confirmation
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification. Any other arrangements must be coordinated with the property prior to arrival.
This property does not permit name changes on reservations. The name on the booking must match the name of the guest who is checking in and staying at the property; photo ID is required.

Access methods

Staffed front desk

Pets

  • Pets: DOP 4200 per pet, per night (maximum DOP 4600 per stay)
  • Only dogs are allowed
  • Maximum 2 pets
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: DOP 4200 per pet, per night (maximum DOP4600 per stay)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates)
This property accepts credit cards, debit cards and cash
Noise-free guestrooms cannot be guaranteed
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property. The credit card used when booking the reservation must be presented by the cardholder at check-in along with matching photo ID. Other arrangements must be coordinated with the property prior to arrival. For any questions, please contact the property using the information on the booking confirmation.

We should mention

  • Pool access available from 9:00 AM to 6:00 PM
  • Reservations are needed for golf tee times, massage services, and spa treatments. For reservations, contact the property before arrival using the contact information on the booking confirmation.
  • For stays on 25 December, the total price shown includes a charge for a mandatory Christmas Day gala dinner.
  • For stays on 24 December, the total price shown includes a charge for a mandatory Christmas Eve gala dinner.
  • For stays on 31 December, the total price shown includes a charge for a mandatory New Year's Eve gala dinner.
  • For stays on 1 January, the total price shown includes a charge for a mandatory New Year's Day gala dinner.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Zel Punta Cana – All inclusive Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 70 out of 102 reviews
Rating 8 - Good. 24 out of 102 reviews
Rating 6 - Okay. 3 out of 102 reviews
Rating 4 - Poor. 2 out of 102 reviews
Rating 2 - Terrible. 3 out of 102 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Julissa

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities
This is actually one of the Best resort I’ve stayed at everything from ambiance, food the staff was 100/100!! Francisco made sure food was good at the buffet Juan at the front desk was excellent help! Jovany, Ester and Ortuño made sure me and my family had a wonderful experience i can go on on! Thank you!
Stayed 3 nights in Apr 2025

10/10 Excellent

Elena

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Small quiet comfortable hotel
Stayed 5 nights in Apr 2025

8/10 Good

Simon Daniel

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was pretty quiet.
Stayed 4 nights in Mar 2025

10/10 Excellent

Victoria

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful hotel with excellent pool and dining options.
Stayed 7 nights in Mar 2025

10/10 Excellent

NgocMy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
From the moment we arrived, Jose welcomed us with such warmth and kindness—it truly set the tone for the entire trip. The resort was breathtaking, and our room felt like a dream. We were celebrating my sister’s bridal shower, and seeing the joy on her face meant everything to us. She was glowing with happiness, and it’s all thanks to the beautiful atmosphere and thoughtful touches throughout our stay. Thank you from the bottom of our hearts for making this experience unforgettable. We’ll cherish these memories forever.
Stayed 4 nights in Mar 2025

10/10 Excellent

Junior Gomes

Liked: Cleanliness, staff & service, property conditions & facilities
I love everything besides the drinks( alcohol ) The drinks are not good
Stayed 3 nights in Mar 2025

10/10 Excellent

Phyllis Arlean

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I truly appreciated the lovely, rich grounds; the sleeping/living accommodations; the bath towels and amenities; the beautiful pools; the outdoor lounges and beach chairs and the excellent service.
Stayed 7 nights in Mar 2025

8/10 Good

Sofia

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I recently stayed at Zel Punta Cana, and it was one of the best hotel experiences I've had. The room was spacious and comfortable. The property is very beautiful. Staff were always friendly and asked how our stay is. Special thanks to waitresses in Parda restaurant, bartenders on Beach club and Voltaje bar, Miguel . He is very friendly, listens carefully customers orders and explains drinks. I would like to mantion all manes who were very nice and helpful during our stay.. It will be helpful for us if staff have name tags. We definitely stay here again in the future.
Stayed 3 nights in Mar 2025

10/10 Excellent

Michael

Liked: Cleanliness
Stayed 5 nights in Mar 2025

10/10 Excellent

Denise Da

Travelled with family and small children, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Mar 2025

10/10 Excellent

Daury, BRONX

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was very good and clean. I believe some of the staff may feel overly confident and tend to be playful and joke around with the guests, but overall, I will definitely be back.
Stayed 2 nights in Mar 2025

10/10 Excellent

Brianna, Ocean Springs

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was very clean and staff was attentive.
Stayed 3 nights in Mar 2025

10/10 Excellent

Nasmar

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 3 nights in Mar 2025

10/10 Excellent

Ernesto

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Maravillosos fin de samane.
La visita y su estadía fue excelente,área de playa,recepción,bares y restaurantes. Área ambientalmente bien manejada.
Stayed 2 nights in Mar 2025

8/10 Good

Duerika

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love the beach with the bar and music i loved my villa it was sooooo nice
Stayed 3 nights in Feb 2025

10/10 Excellent

Ania

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Mar 2025

10/10 Excellent

sergio

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Paradise, great service and loved the food. Would def come back
Stayed 3 nights in Mar 2025

10/10 Excellent

Christiane

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful quiet safe place. I really enjoyed all it offers. We'll definitely go back
Stayed 9 nights in Mar 2025

10/10 Excellent

Derek

Liked: Property conditions & facilities
Stayed 7 nights in Mar 2025

10/10 Excellent

Khadijah Amina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I went for 4 days for spring break! Very pretty resort. The staff was super friendly & helpful. I really enjoyed the morning workouts; HIIT at 8am with Kimberly was a 5/5! The beach club food was great I had lunch there every day! The sushi spot is not the best if you’re a sushi eater, but the steakhouse was also great! The buffet served a variety of things which were good. Another fav was the bathtub on the balcony. I love big tubs! Overall I give it 4.5/5 stars.
Stayed 3 nights in Mar 2025

10/10 Excellent

Roxanis

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely amazing
Stayed 3 nights in Mar 2025

10/10 Excellent

Henry

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Feb 2025

10/10 Excellent

LaToya Centoria

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My husband and I absolutely enjoyed ourselves the staff was amazing, the rooms were beautiful and well layed out, the food was good and the bar tenders were great! The spa and massage was perfect. Needless to say we were definitely blown away by the whole experience. They had activities and entertainment. There was little to no kids so very relaxing. I would highly recommend this for any adults looking to get away and relax without being completely bored.
Stayed 2 nights in Feb 2025

10/10 Excellent

Jose Fernando

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My wife & I loved Zel . Everyone is super nice and friendly and super great staff . All together we had a great experience.
Stayed 3 nights in Mar 2025

10/10 Excellent

Cheryl

Stayed 4 nights in Dec 2024