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El Jardin Relax

3.0 star property

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for El Jardin Relax

Breakfast, lunch, dinner served; local and international cuisine
Aerial view
Garden
Aerial view
In-room safe, free WiFi

Reviews

8.8 out of 10

Excellent

Popular amenities

  • Hot tub
  • Room service
  • Bar
  • Breakfast included
  • Free WiFi
  • Laundry

Explore the area

Map
Paseo Turistico del Rio Puyo, Barrio Obrero, Puyo, Pastaza
  • Omaere Ethnobotanical Park
    7 min walk
  • Puyo Cathedral
    12 min walk
  • Morete Puyo Water Park
    3 min drive

Room options

View all photos for Family Quadruple Room, 1 Bedroom

In-room safe, free WiFi

Family Quadruple Room, 1 Bedroom

  • 45.0 sq m
  • Sleeps 6
  • 4 Double Beds

View all photos for Standard Single Room, 1 Large Single Bed

Shower, free toiletries, hair dryer, towels

Standard Single Room, 1 Large Single Bed

  • 35.00 sq m
  • Sleeps 1
  • 1 Large Single Bed

View all photos for Double or Twin Room

Double or Twin Room | In-room safe, free WiFi

Double or Twin Room

  • 24 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Large Single Bed

View all photos for Double Room

View from room

Double Room

  • 25 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Triple Room

In-room safe, free WiFi

Triple Room

  • 33 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 Single Bed

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About this property

El Jardin Relax

Boardwalk/promenade hotel with 2 hot tubs and free breakfast
A restaurant, a bar/lounge and a snack bar/deli are available at this hotel. Free weekday breakfast, free WiFi in public areas and free self parking are also provided. Other amenities include a coffee shop/cafe, a meeting room and concierge services.
El Jardin Relax offers 11 accommodations with a safe and complimentary bottles of water. Rooms open to furnished balconies. This Puyo hotel provides complimentary wireless Internet access. Bathrooms include a shower and complimentary toiletries. Housekeeping is offered on a daily basis and hairdryers can be requested.
2 hot tubs are on site.

The recreational activities listed below are available either on-site or nearby; fees may apply.

During your stay at El Jardin Relax, you're just a quick walk from Omaere Ethnobotanical Park. You'll find features such as free breakfast, free WiFi in public areas and free self-parking.
  • Free full breakfast served on weekdays
  • Free WiFi
  • Free self-parking
  • Enjoy a bite to eat at El Jardin, a fine-dining restaurant that serves local and international cuisine
  • Services include a concierge, tour or ticket assistance and luggage storage
  • On-site recreation includes 2 hot tubs -
  • Within a 15-minute walk of Omaere Ethnobotanical Park and Puyo Cathedral
  • Airport and local-area shuttle service available for a fee
El Jardin Relax offers its guests 2 hot tubs. Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Free breakfast is served on weekdays. Public spaces have free WiFi.

A terrace, tour/ticket assistance, and a garden are also featured at El Jardin Relax. A round-trip airport shuttle and an area shuttle are available for a fee. Self parking is free.

Guests are served a free full breakfast on weekdays from 7:00 AM to 9:00 AM.
El Jardin – This fine-dining restaurant specialises in local and international cuisine and serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar.
Room service (during limited hours) is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free offsite parking
  • Return airport shuttle (surcharge)
  • Area shuttle (surcharge)
  • Free self parking on site

Food and drink

  • Free full breakfast available on weekdays 7:00 AM to 9:00 AM
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • El Jardin

Things to do

  • 2 spa tubs

Family friendly

  • Laundry facilities
  • Snack bar/deli

Conveniences

  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Meeting room

Outdoors

  • Garden
  • On a river
  • On the boardwalk/promenade
  • Terrace

Room amenities

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Free bottled water
  • Limited room service

More

  • Ceiling fan
  • Safe

Policies

Check-in

Check-in start time: 1 PM; check-in end time: 10 PM
Minimum check-in age - 18

Check-out

Check-out before 12:30 PM

Special check-in instructions

The front desk is open daily from 7 AM - 9:30 PM
Front desk staffed during limited hours

Access methods

Front desk (limited hours)

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Ecuador value-added tax (15%). Non-resident travellers who present a valid passport and tourist visa may be eligible for a tax refund. However, non-resident travellers may be exempt from value-added tax (15%) on package bookings.

We've listed all charges provided to us by the property.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
The front desk at this property is open daily from 7 AM - 9:30 PM.
Front desk staff will greet guests on arrival.

Property is also known as

El Jardin Relax Hotel Puyo
El Jardin Relax Puyo
El Jardin Relax Hotel Riobamba
El Jardin Relax Hotel
El Jardin Relax Riobamba
El Jardin Relax
El Jardin Relax Puyo
El Jardin Relax Hotel
El Jardin Relax Hotel Puyo

El Jardin Relax Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 7 out of 13 reviews" "
Rating 8 - Good. 4 out of 13 reviews" "
Rating 6 - Okay. 2 out of 13 reviews" "
Rating 4 - Poor. 0 out of 13 reviews" "
Rating 2 - Terrible. 0 out of 13 reviews" "

9.8/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

8.6/10

Property conditions & facilities

10/10

Eco-friendliness

Reviews

10/10 Excellent

carlos

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Puyo
The best place to stay in Puyó due to it’s location. It’s a beautiful place next to the forest and the malecón which is a great green area by the river.
Stayed 1 night in Nov 2019

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great restaurant, beautiful grounds, walkable. We were only there for a night but would return.
Stayed 1 night in Aug 2019

6/10 Okay

Verified traveller

Liked: Cleanliness
Stayed 1 night in Jun 2019

10/10 Excellent

Erin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
100% customer focused.
Our stay was wonderful. The restaurant opened early for us when we wanted coffee before check in. The rooms were spacious and tidy. My husband accidentally locked the keys in the rental car and the staff came to the rescue immediately. After a no-show by the locksmith they managed to get it open and wouldn’t take a dime. The manicured grounds made it a lovely spot to sit and relax.

8/10 Good

Joseph

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice place - comfortable stay
Comfortable stay. Nice rooms and good restaurant. Private parking available nearby. Hot tub available for free. Garden has lots of wildlife - some parrots flew down whilst we were sat there. Only negative - lots of work going on cleaning the paths which wasn’t so “relaxing” due to pressure washer !
Stayed 1 night in Feb 2018

10/10 Excellent

Samira

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice location, clean bedrooms, friendly staff. Nice restaurant. beautiful hotel. Quiet and relax atmosphere.
Stayed 2 nights in Dec 2017

8/10 Good

Peter, Nottingham UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful setting
El Jardin is in a wonderful setting on the edge of the city. It's quite difficult to find and is over a footbridge across the river. The staff will come out and carry your baggage. Try and opt for a room on the right away from the river as there are some noisy bars on the other side which destroys the ambience somewhat. We enjoyed our stay but the noise was a bit tiresome. The food in the restaurant was excellent but beware, it is closed on Sundays.

8/10 Good

Hans-Joachim

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Gut in die Natur eingebettet
Stayed 3 nights in Jan 2023

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2021

10/10 Excellent

Ola

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2019

10/10 Excellent

Norman

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Schönes Hotel in toller Lage
Während unseres Aufenthaltes verbrachten wir zwei Regentage ohne uns zu langweilen fast ausschließlich in der hübschen Anlage. Aras und Kolibris sind regelmäßige Besucher auf dem Grundstück, das direkt an Puyos Spazierweg liegt. Das Hotel hat einfache, große, sehr saubere Zimmer und furchtbar nette Mitarbeiter, die bei Bedarf auch langsames Anfängerspanisch mit uns sprachen. Wir bewohnten das Zimmer, das am nächsten zum angeblichen Lärm von der anderem Uferseite liegt, fühlten uns aber trotz der Party dort und unserer Lärmempfindlichkeit niemals gestört. Das Essen im gemütlichen Restaurant ist ebenfalls empfehlenswert. Weitere Restaurants sind leicht zu erreichen und auch die Innenstadt ist nur einen kurzen Spaziergang entfernt. Volle Punktzahl für dieses Hotel!
Stayed 1 night in Oct 2017

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
La atención del personal inmejorable, las camas muy comodas. La habitación no está insonorizada y tiene sus ventajas e inconvenientes. Como el hotel se encuentra en un jardín aislado se puede disfrutar del sonido del agua. Aunque si te toca unos vecinos ruidosos.... En un sitio tan calido se hecha de menos una piscina. Para los amantes de la TV comentar que no hay TV en la habitación.