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North House - Auberge la chouette / Hôtel Automatisé

3.0 star property

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Exterior
Standard Room | Individually decorated, free WiFi, bed sheets
Standard Room | Individually decorated, free WiFi, bed sheets
Family Room | Individually decorated, free WiFi, bed sheets
Standard Room | Individually decorated, free WiFi, bed sheets

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Air conditioning
  • Free WiFi

Explore the area

Map
71, rue d'Auteuil, Québec City, QC, G1R 4C3
  • Quebec City Convention Center
    ‪7 min walk‬
  • Château Frontenac
    ‪7 min walk‬
  • Quebec Cruise Terminal
    ‪16 min walk‬
  • Québec, QC (YQB-Jean Lesage Intl.)
    ‪23 min drive‬

Room options

View all photos for Family Room

Family Room | Individually decorated, free WiFi, bed sheets

Family Room

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room

Standard Room | Individually decorated, free WiFi, bed sheets

Standard Room

  • 12 sq m
  • Sleeps 2
  • 1 Queen Bed

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About this property

North House - Auberge la chouette / Hôtel Automatisé

Victorian hotel in Québec City
This smoke-free hotel features free Wi-Fi in public areas. Housekeeping is available on request.
North House - Auberge la chouette / Hôtel Automatisé offers 10 air-conditioned accommodations with coffee/tea makers and a hairdryer. Each accommodation is individually decorated. Guests can surf the web using complimentary wireless Internet access.

Bathrooms include baths or showers and complimentary toiletries. Business-friendly amenities include telephones along with free local calls (restrictions may apply). Housekeeping is provided on request.

Our customers tell us that they can't get enough of the helpful staff at North House - Auberge la chouette / Hôtel Automatisé. During your stay, you're just a quick walk from Château Frontenac. Features include free WiFi in public areas.
  • Free WiFi
  • Services include a virtual front desk
  • Guests have great things to say about the location and the helpful staff
  • Within a 15-minute walk of Château Frontenac and Quebec City Convention Center
WiFi is free in public spaces.

This 3-star Québec City hotel is smoke free.

Languages

English, French, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Offsite parking available (CAD 20 per day)

Conveniences

  • Virtual front desk

Guest services

  • Housekeeping (on request)

Accessibility

  • No lift

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Electric kettle

More

  • Air conditioning
  • Free local calls
  • Heating
  • Individual decor
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 20

Check-out

Check-out before 11:00 AM

Special check-in instructions

There is no front desk at this property
Guests will receive an email 48 hours before arrival with check-in instructions and an access code; access will be through a private entrance
A virtual front desk provides assistance to guests
For any questions, please contact the property using the information on the booking confirmation

Access methods

Access code, private entrance

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 5 years old and younger stay free when using existing bedding.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Nearby parking fee: CAD 20 per day (2133 ft away)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This property does not have a front desk. Guests will receive an email 48 hours before arrival with check-in information and an access code. Guests can access their accommodation through a private entrance. A virtual front desk provides assistance to guests. For any questions, please contact the property using the information on the booking confirmation.
Guests should contact the property in advance for more information about nearby parking.
Property Registration Number 066183, 2025-11-30, 2025-11-30

We should mention

  • Children aged 5 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.

Property is also known as

Auberge Chouette Inn Quebec
Auberge Chouette Inn
Auberge Chouette Quebec
Auberge Chouette
Auberge Chouette Hotel Quebec
Auberge Chouette Hotel
Auberge La Chouette Quebec/Quebec City
Auberge La Chouette
Auberge La Chouette Hotel Automatisé
North House - Auberge la chouette / Hôtel Automatisé Hotel
North House - Auberge la chouette / Hôtel Automatisé Québec City

North House - Auberge la chouette / Hôtel Automatisé Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 344 out of 621 reviews
Rating 8 - Good. 185 out of 621 reviews
Rating 6 - Okay. 61 out of 621 reviews
Rating 4 - Poor. 20 out of 621 reviews
Rating 2 - Terrible. 11 out of 621 reviews

9.2/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

8.4/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

8/10 Good

Giancarlo

Liked: Cleanliness, staff & service, property conditions & facilities
Good location. Nice cozy old (renovated) house.
Stayed 4 nights in Jan 2025

6/10 Okay

Sean

Travelled with partner
Liked: Cleanliness
Just would have appreciated more accurate pictures. Nothing wrong with the hotel, but some rooms must be more modest/plain than others. Expectations did not align with reality. Perhaps they have some disclaimer on their ads that pictures might not match, but hard to fight the feeling that there is a bit of misdirection with some of the photos shown. Thought we would have a spacious stay in a room with rich wooden furniture and accents but instead ended up with a tiny, cold feeling space which felt like a small upgrade from a private hostel room. It was fine. Affordable. Great location. Wish the advertising was more accurate.
Stayed 1 night in Jan 2025

8/10 Good

Aiden

Liked: Cleanliness, property conditions & facilities
.
Stayed 2 nights in Jan 2025

10/10 Excellent

Melissa

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful place to stay! Perfect location, easy to walk to tons of beautiful shops and fun restaurants. The manager was very responsive - I had a few questions that were answered right away, and also my daughter left some jewelry in the room and he contacted us as soon as the housekeeper saw it and he is going to send it to us - so appreciated and something that doesn’t always happen in big hotels! My only two complaints were that we were unable to change the temperature in the room (they told us to use the knobs on the heating units but we tried that and it didn’t change anything but this could be user error!) and that we didn’t have daily maid service (they may have given it to us if we had asked though - it wasn’t a huge deal for us as we were only there three nights, so maybe ask before booking if that is offered upon request). Wouldn’t hesitate to stay here again if we come back to Quebec City!!
Stayed 1 night in Jan 2025

8/10 Good

Bonnie

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The hotel is walking distance to old quebec city and other attactions. However, no parking spot provided unless parking on the street which need to download an app to pay for the fee.
Stayed 2 nights in Dec 2024

6/10 Okay

Lynda

Travelled with family
Liked: Cleanliness
Disliked: Property conditions & facilities
The hotel is very clean and historical. The plumbing makes noise throughout the hotel when used. The caution I have about this hotel is that we were on the top level, and although we are in good physical shape was not prepared for 3 long flights of circular staircase. Was too much for our stay.
Stayed 1 night in Dec 2024

8/10 Good

Suzi

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great property with excellent location. The rooms will require climbing steep stairs and there is no elevator, so not a good option for those with mobility constraints. The room was very clean and the beds were comfortable.
Stayed 2 nights in Dec 2024

2/10 Terrible

Jennifer

Travelled with family
Disliked: Staff & service, amenities, property conditions & facilities
This is NOT a hotel. It has been turned into, essentially, just a private lent room with its own door lock. There are no staff. If you need assistance, instructions offer a text number or a phone number. The service for the entity that is the phone number was TERRIBLE and RUDE. If it wasn’t a lockout or other emergency, I was told to email the manager or Orbitz and there was no email available. Parking lot suggested was not available and with no front desk to ask…took us a while to figure out. There are many, many, many stairs in a spiral staircase to get to the upper rooms - no elevator. Mismatched towels. Rough bedsheets. Location was fantastic.
Stayed 2 nights in Dec 2024

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A simple and easy accommodation!
Stayed 3 nights in Dec 2024

10/10 Excellent

krista

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

10/10 Excellent

Breanne

Stayed 1 night in Dec 2024

8/10 Good

Charlotte

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

10/10 Excellent

Nichakon

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very cozy place
Stayed 2 nights in Dec 2024

10/10 Excellent

Ric

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Very nice property. We were on the 3rd floor. We stayed three nights. The room was very clean and spacious with hardwood floors. There was no contact with the hotel people and no room service. We did have enough towels and didn't need anything so that was ok. Parking is very limited curbside.
Stayed 3 nights in Dec 2024

8/10 Good

Phil

Great location and value but old, small unit

The location and price were ideal, and it's a quaint old building but it is old. There were dirty areas, damage to the unit, it's quite small, it takes a while for hot water to come, and it's a small unit. I had to crouch to access the part near the window.
Stayed 3 nights in Dec 2024

8/10 Good

Reginald

Travelled with group
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

Somewhere to stay

A place to rest while visiting Old Quebec City
Stayed 3 nights in Dec 2024

8/10 Good

Maria

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The room was in a great location. We found it clean and serviceable, but we would have liked being able to control the heat, to have a stopper in the sink, and to have an opportunity to get extra linen. When we secured the room, we didn’t realize there was no lobby.
Stayed 5 nights in Dec 2024

10/10 Excellent

Pierre

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Québec Québécois et des gens

Location was perfect for travellers who is visiting Québec, almost all famous attractions are 5-10 minutes distance from here, on top of that it is clean and vast place to stay
Stayed 1 night in Dec 2024

8/10 Good

Anna

Travelled with family
Liked: Amenities
Beautiful hotel, very spacious room and view. The location was great, super close to everything. There was no water in the coffee machine or in the refrigerator. Also had to call to get Wi-Fi and to access which was very inconvenient. The heater in the bathroom did not work at all and it was always freezing in there. Aside from that the stay was good.
Stayed 4 nights in Nov 2024

10/10 Excellent

Yugeong

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I want to recommand!! So great
Stayed 1 night in Nov 2024

10/10 Excellent

Brahim

Stayed 1 night in Nov 2024

10/10 Excellent

Clo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love the easy check in/out. Staff was helpful. Place is lovely and clean.
Stayed 3 nights in Nov 2024

10/10 Excellent

Clo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome location! Place is lovely. Great bed, pillows, shower, etc. Would stay again!
Stayed 1 night in Nov 2024

10/10 Excellent

Davy

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great area of Quebec City
Stayed 3 nights in Nov 2024