North House - Auberge la chouette / Hôtel Automatisé
Victorian hotel in Québec City
This smoke-free hotel features free Wi-Fi in public areas. Housekeeping is available on request.
North House - Auberge la chouette / Hôtel Automatisé offers 10 air-conditioned accommodations with coffee/tea makers and a hairdryer. Each accommodation is individually decorated. Guests can surf the web using complimentary wireless Internet access.
Bathrooms include baths or showers and complimentary toiletries. Business-friendly amenities include telephones along with free local calls (restrictions may apply). Housekeeping is provided on request.
Our customers tell us that they can't get enough of the helpful staff at North House - Auberge la chouette / Hôtel Automatisé. During your stay, you're just a quick walk from Château Frontenac. Features include free WiFi in public areas.
Free WiFi
Services include a virtual front desk
Guests have great things to say about the location and the helpful staff
Within a 15-minute walk of Château Frontenac and Quebec City Convention Center
WiFi is free in public spaces.
This 3-star Québec City hotel is smoke free.
Languages
English, French, Spanish
Property amenities
Internet
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Parking and transport
Offsite parking available (CAD 20 per day)
Conveniences
Virtual front desk
Guest services
Housekeeping (on request)
Accessibility
No lift
Room amenities
Bedroom
Bedsheets provided
Bathroom
Bathtub or shower
Free toiletries
Hair dryer
Towels provided
Food and drink
Coffee/tea maker
Electric kettle
More
Air conditioning
Free local calls
Heating
Individual decor
Phone
Policies
Check-in
Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 20
Check-out
Check-out before 11:00 AM
Special check-in instructions
There is no front desk at this property
Guests will receive an email 48 hours before arrival with check-in instructions and an access code; access will be through a private entrance
A virtual front desk provides assistance to guests
For any questions, please contact the property using the information on the booking confirmation
Access methods
Access code, private entrance
Pets
No pets allowed
Children and extra beds
Children are welcome.
Kids stay free! Children 5 years old and younger stay free when using existing bedding.
Cots (infant beds) are not available.
Payment types at the property
Important information
Optional extras
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
Nearby parking fee: CAD 20 per day (2133 ft away)
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
You need to know
This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This property does not have a front desk. Guests will receive an email 48 hours before arrival with check-in information and an access code. Guests can access their accommodation through a private entrance. A virtual front desk provides assistance to guests. For any questions, please contact the property using the information on the booking confirmation.
Guests should contact the property in advance for more information about nearby parking.
Property Registration Number 066183, 2025-11-30, 2025-11-30
We should mention
Children aged 5 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
Property is also known as
Auberge Chouette Inn Quebec
Auberge Chouette Inn
Auberge Chouette Quebec
Auberge Chouette
Auberge Chouette Hotel Quebec
Auberge Chouette Hotel
Auberge La Chouette Quebec/Quebec City
Auberge La Chouette
Auberge La Chouette Hotel Automatisé
North House - Auberge la chouette / Hôtel Automatisé Hotel
North House - Auberge la chouette / Hôtel Automatisé Québec City
North House - Auberge la chouette / Hôtel Automatisé Reviews
Reviews
8.8
Excellent
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
Rating 10 - Excellent. 339 out of 616 reviews
10 - Excellent
339
Rating 8 - Good. 185 out of 616 reviews
8 - Good
185
Rating 6 - Okay. 61 out of 616 reviews
6 - Okay
61
Rating 4 - Poor. 20 out of 616 reviews
4 - Poor
20
Rating 2 - Terrible. 11 out of 616 reviews
2 - Terrible
11
9.2/10
Cleanliness
8.6/10
Staff & service
8.0/10
Amenities
8.4/10
Property conditions & facilities
8.2/10
Eco-friendliness
Reviews
10/10 Excellent
Melissa
Travelled with family, Travelled with family and small children
Wonderful place to stay! Perfect location, easy to walk to tons of beautiful shops and fun restaurants. The manager was very responsive - I had a few questions that were answered right away, and also my daughter left some jewelry in the room and he contacted us as soon as the housekeeper saw it and he is going to send it to us - so appreciated and something that doesn’t always happen in big hotels! My only two complaints were that we were unable to change the temperature in the room (they told us to use the knobs on the heating units but we tried that and it didn’t change anything but this could be user error!) and that we didn’t have daily maid service (they may have given it to us if we had asked though - it wasn’t a huge deal for us as we were only there three nights, so maybe ask before booking if that is offered upon request). Wouldn’t hesitate to stay here again if we come back to Quebec City!!
The hotel is walking distance to old quebec city and other attactions. However, no parking spot provided unless parking on the street which need to download an app to pay for the fee.
Bonnie
Stayed 2 nights in Dec 2024
6/10 Okay
Lynda
Travelled with family
2 Jan 2025
Liked: Cleanliness
Disliked: Property conditions & facilities
The hotel is very clean and historical. The plumbing makes noise throughout the hotel when used. The caution I have about this hotel is that we were on the top level, and although we are in good physical shape was not prepared for 3 long flights of circular staircase. Was too much for our stay.
Great property with excellent location. The rooms will require climbing steep stairs and there is no elevator, so not a good option for those with mobility constraints. The room was very clean and the beds were comfortable.
This is NOT a hotel. It has been turned into, essentially, just a private lent room with its own door lock. There are no staff. If you need assistance, instructions offer a text number or a phone number. The service for the entity that is the phone number was TERRIBLE and RUDE. If it wasn’t a lockout or other emergency, I was told to email the manager or Orbitz and there was no email available. Parking lot suggested was not available and with no front desk to ask…took us a while to figure out. There are many, many, many stairs in a spiral staircase to get to the upper rooms - no elevator. Mismatched towels. Rough bedsheets. Location was fantastic.
Very nice property. We were on the 3rd floor. We stayed three nights. The room was very clean and spacious with hardwood floors. There was no contact with the hotel people and no room service. We did have enough towels and didn't need anything so that was ok. Parking is very limited curbside.
Ric
Stayed 3 nights in Dec 2024
8/10 Good
Phil
13 Dec 2024
Great location and value but old, small unit
The location and price were ideal, and it's a quaint old building but it is old. There were dirty areas, damage to the unit, it's quite small, it takes a while for hot water to come, and it's a small unit. I had to crouch to access the part near the window.
The room was in a great location. We found it clean and serviceable, but we would have liked being able to control the heat, to have a stopper in the sink, and to have an opportunity to get extra linen. When we secured the room, we didn’t realize there was no lobby.
Location was perfect for travellers who is visiting Québec, almost all famous attractions are 5-10 minutes distance from here, on top of that it is clean and vast place to stay
Verified traveller
Stayed 1 night in Dec 2024
8/10 Good
Anna
Travelled with family
1 Dec 2024
Liked: Amenities
Beautiful hotel, very spacious room and view. The location was great, super close to everything.
There was no water in the coffee machine or in the refrigerator. Also had to call to get Wi-Fi and to access which was very inconvenient. The heater in the bathroom did not work at all and it was always freezing in there.
Aside from that the stay was good.