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Hotel Terrasse Dufferin

2.5 star property

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Photo gallery for Hotel Terrasse Dufferin

Exterior
View from property
Aerial view
Classic Quadruple Room, River View | Iron/ironing board, free WiFi, bed sheets
Property grounds

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Laundry
  • Housekeeping
  • Air conditioning
  • Free WiFi

Explore the area

Map
6 Pl. Terr. Dufferin, Québec City, QC, G1R 4N5
  • Château Frontenac
    ‪2 min walk‬
  • Quebec City Convention Center
    ‪13 min walk‬
  • Quebec Cruise Terminal
    ‪13 min walk‬
  • Québec, QC (YQB-Jean Lesage Intl.)
    ‪24 min drive‬

Room options

View all photos for Family Quadruple Room

Family Quadruple Room | Iron/ironing board, free WiFi, bed sheets

Family Quadruple Room

  • Sleeps 6
  • 2 Double Beds and 1 Double Sofa Bed

View all photos for Comfort Suite, River View

Comfort Suite, River View | Iron/ironing board, free WiFi, bed sheets

Comfort Suite, River View

  • River view
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Comfort Double Room

Iron/ironing board, free WiFi, bed sheets

Comfort Double Room

  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Quadruple Room

Deluxe Quadruple Room | Iron/ironing board, free WiFi, bed sheets

Deluxe Quadruple Room

  • River view
  • Sleeps 4
  • 1 Double Bed and 1 Queen Bed

Deluxe Double Room

  • Sleeps 2
  • 1 Queen Bed

View all photos for Classic Quadruple Room, River View

Classic Quadruple Room, River View | Iron/ironing board, free WiFi, bed sheets

Classic Quadruple Room, River View

  • River view
  • Sleeps 4
  • 1 Double Bed and 1 Queen Bed

View all photos for Romantic Double Room

Romantic Double Room | Iron/ironing board, free WiFi, bed sheets

Romantic Double Room

  • River view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Basic Double Room

Basic Double Room | Iron/ironing board, free WiFi, bed sheets

Basic Double Room

  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Suite, River View

Living area

Deluxe Suite, River View

  • River view
  • Sleeps 5
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Grand Quadruple Room

Grand Quadruple Room | Iron/ironing board, free WiFi, bed sheets

Grand Quadruple Room

  • River view
  • Sleeps 6
  • 2 Double Beds and 1 Double Sofa Bed

View all photos for Standard Double Room

Standard Double Room | Iron/ironing board, free WiFi, bed sheets

Standard Double Room

  • Sleeps 2
  • 1 Double Bed

View all photos for Family Studio

Family Studio | Iron/ironing board, free WiFi, bed sheets

Family Studio

  • Sleeps 6
  • 1 Queen Bed, 1 Double Bed and 2 Single Beds

View all photos for Economy Double Room

Economy Double Room | Iron/ironing board, free WiFi, bed sheets

Economy Double Room

  • Sleeps 2
  • 1 Double Bed

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About this property

Hotel Terrasse Dufferin

Hotel in Québec City, steps from Château Frontenac
Along with self parking, this smoke-free hotel has a microwave in a common area and dry cleaning. WiFi in public areas is free. Other amenities include tour/ticket assistance and multilingual staff assistance. Change of towels is available on request
Hotel Terrasse Dufferin offers 21 air-conditioned accommodations with an iron/ironing board and a ceiling fan. This Québec City hotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. Housekeeping is offered on a daily basis and change of towels can be requested.
The recreational activities listed below are available either on-site or nearby; fees may apply.
Our customers tell us they can't get enough of Hotel Terrasse Dufferin's great location. During your stay, you're just a quick walk from Château Frontenac. Enjoy features like free WiFi in public areas, plus dry cleaning service and a round-trip airport shuttle (surcharge).
  • Free Wi-Fi (speed: 25+ Mbps)
  • Self-parking available for a fee
  • Services include dry cleaning/laundry, tour or ticket assistance and luggage storage
  • Guests have great things to say about the location and the helpful staff
  • Steps from Château Frontenac and 13 minutes on foot from Quebec Cruise Terminal
  • Airport shuttle service available for a fee
Hotel Terrasse Dufferin offers its guests multilingual staff, tour/ticket assistance, and dry cleaning/laundry services. Public spaces have free WiFi. An airport shuttle (available 24 hours) is available for a fee. Hotel Terrasse Dufferin also features a microwave in a common area and local meal delivery service. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This Québec City hotel is smoke free.

Languages

English, French, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Uncovered parking on site (CAD 25 per day; includes in/out privileges)
  • Limited on-site parking

Conveniences

  • Guidebooks
  • Limited-hour front desk
  • Luggage storage
  • Shared microwave

Guest services

  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 5 steps to reach entrance
  • Upper floors accessible by stairs only

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Private bathroom
  • Towels provided

Food and drink

  • Meal delivery service

More

  • Air conditioning
  • Ceiling fan
  • Heating
  • Iron/ironing board

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: anytime
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
The front desk is open daily from 8:00 AM - 7:00 PM
Front desk staffed during limited hours

Renovations and closures

The property is closed between 7 January and 31 January.

Access methods

Front desk (limited hours), lockbox

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for CAD 25.0 per stay.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: CAD 50 per vehicle (one-way, maximum occupancy 4)
  • Uncovered self-parking fee: CAD 25 per day (in/out privileges)
  • Rollaway bed fee: CAD 25.0 per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Hotel Terrasse Dufferin offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation with your arrival details prior to travel. The front desk at this property is open daily from 8:00 AM - 7:00 PM.
Guests will receive lockbox information.
Property Registration Number 2025-11-30, 063840, 2024-11-30, 063840

Property is also known as

Hotel Terrasse Dufferin Hotel
Hotel Terrasse Dufferin Québec City
Hotel Terrasse Dufferin Hotel Québec City

Hotel Terrasse Dufferin Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 186 out of 254 reviews
Rating 8 - Good. 46 out of 254 reviews
Rating 6 - Okay. 15 out of 254 reviews
Rating 4 - Poor. 4 out of 254 reviews
Rating 2 - Terrible. 3 out of 254 reviews

9.2/10

Cleanliness

9.8/10

Staff & service

8.8/10

Amenities

8.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

2/10 Terrible

Lidea

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort
Not a good experience...
We left the hotel because there was NO heat in the hotel. The solutions offered by the staff were not acceptable. They offered another room on the 3rd fl, a little warmer, with still no heat. They also offered a basement room with the same issue. My husband is handicapped and cannot do stairs. We were aware of the hotel not having an elevator. That's why we requested a ground floor room at booking. They offered to get a portable heater for the room. Yet my husband was already wearing a sweatshirt and his winter coat in the room. Waiting any amount of time for a portable heater was not acceptable. The hotel was already aware of the no heating situation. Staff member told us that a repair person was scheduled for Tuesday. I heard another guest requesting extra blankets because their room was too cold too. Offering us a 20% refund is not acceptable.
Stayed 1 night in Dec 2024

10/10 Excellent

Brittany

Liked: Property conditions & facilities, room comfort
100% satisfied
Very kind staff. Comfortable room. So close to shops, restaurants, and cafes. Beautiful building. Will definitely stay again!
Stayed 2 nights in Dec 2024

10/10 Excellent

Brittany

We had the BEST stay with our family of four. Traveling with young kids is always a bit stressful, but it felt as if we were staying in the home of a family friend. From the warm welcome when we walked in, to the most lovely snack baskets waiting for us, everything was so charming. The building is cozy, historic, and the perfect location to walk to everything in Old City Quebec. Highly recommend!
Stayed 2 nights in Dec 2024

6/10 Okay

Justin

Stayed 1 night in Oct 2024

10/10 Excellent

Beverly

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Oct 2024

4/10 Poor

Eduardo

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Like: location, old Quebec City Didn't like: the room images on internet make the room look spacious, comfortable but they are super tiny, no closets, you need to leave the luggage all over the place on the floor and you can blearily walk in the room. The sink has separated faucets for hot and cold water, you need a container to mix them (either hot-hot or cold-cold). All in all: the comfort of a1800 hotel at the price of 2024.
Stayed 2 nights in Oct 2024

10/10 Excellent

wenli

Liked: Cleanliness, staff & service, property conditions & facilities
all good
Stayed 1 night in Oct 2024

8/10 Good

Rania

Liked: Cleanliness, staff & service, property conditions & facilities
Nice staff, very clean room
Stayed 1 night in Oct 2024

10/10 Excellent

Christina

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is in an excellent location! Right by Chateau Frontenac, shops, the cute old city, and the water! Also right next to the U.S. consulate. The staff was friendly and gave great recs for places to eat. They provided snacks for the room too, free of charge! The room I was in had an incredible view of the river and had great old building charm. Parking was easy and reasonably priced. 10/10 would stay again! One thing to note though, there is no elevator. I was on the fourth floor and while this is fine if you are good with stairs, if you are not I recommend asking what floor they have you on before booking.
Stayed 4 nights in Oct 2024

10/10 Excellent

REALYN

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2024

10/10 Excellent

Wei

Liked: Cleanliness
Disliked: Staff & service
Stayed 2 nights in Oct 2024

8/10 Good

Sheila

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location of the hotel was amazing. Right on the promenade and just a short walk to the Fairmont Frontenac. The hotel is quaint and clean. I would recommend that you bring some very comfortable shoes if you end up on the top floor. Four stories but no elevator. If stairs are an issue for you, then specify that when booking.
Stayed 3 nights in Oct 2024

10/10 Excellent

Trevor

Liked: Cleanliness, staff & service, property conditions & facilities
What a gem of a hotel - steps from everything with wonderfully helpful staff. If you prefer cosy charm this property delivers. We will certainly be back.
Stayed 2 nights in Oct 2024

10/10 Excellent

Kenneth

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love it so much. Its not 5 stars. But it checks all the boxes. Clean, tidy, all the amenities we need. And the location just cant be beat. We'll use them again next time we're in town.
Stayed 3 nights in Oct 2024

10/10 Excellent

Sarah

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved this hotel. Our room on the ground floor was large with comfortable beds. The bathroom showed its age a little but plenty of towels and hot water and a very efficient heater. The location at the end of, and overlooking, Dufferin terrace was superb and we had a great view of the St Lawrence river as we sat on our private balcony and took tea! The office staff were helpful and provided snacks in the decent sized fridge that were fine for breakfast. We had a wonderful time and thoroughly recommend this hotel.
Stayed 3 nights in Oct 2024

10/10 Excellent

Darlene

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
I loved staying in this area. The hotel is looking over the river and Chateau Frontenac is a 2 minute walk. Excellent area with shops everywhere. The staff at the hotel were very friendly and helpful. There were also snacks in our room every day for us. I would highly recommend this hotel!
Stayed 5 nights in Oct 2024

8/10 Good

Arlene

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Although the hotel was old, the staff and owner were very courteous and friendly and very professional in their dealings with us. We will definitely stay at this hotel on our next visit. The location is the best !
Stayed 4 nights in Oct 2024

2/10 Terrible

Angel

Disliked: Cleanliness, property conditions & facilities
The view across from the hotel was amazing when I arrived at the place was nothing like what I saw on the website . I had paid for two nights in advance but because of my shock and disappointment I called a Hilton Hotel near by and stayed there . A million dollar view Hotel with a one star rating at best .
Stayed 2 nights in Oct 2024

10/10 Excellent

Eileen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very quiet. Never heard anyone or anything from evening until morning. Very comfortable bed and helpful staff. Parking situation is handled well.
Stayed 3 nights in Oct 2024

10/10 Excellent

joaquim

Liked: Cleanliness, staff & service, property conditions & facilities
Tudo maravilhoso! Nosso apartamento com uma magnífica vista para rio St. Lawrence, a poucos metros do icônico Chateau Frontenac! Inúmeros pontos turísticos e excelentes restaurantes a apenas 5, 10 minutos de distância. A localização fantástica! (apenas como observação, ao lado do Consulado Americano). Sem falar do atendimento excepcional da proprietária Amélie, sempre prestativa, bem como os demais funcionários! Foram 4 dias inesquecível! Joaquim/Elisa
Stayed 4 nights in Oct 2024

10/10 Excellent

Stephanie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2024

10/10 Excellent

Roger

Travelled with partner
Liked: Cleanliness, staff & service, amenities
After many stays at this property we are finding it getting tired with some work necessary (ie carpets stained, towels old,etc.) Location is unbeatable, staff very pleasant, parking a major plus and gift basket in fridge much appreciated)
Stayed 2 nights in Oct 2024

6/10 Okay

John

Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
Great location, worn interior, steep stairs
The hotel was in a wonderful location in the Old CIty, with good views of the St Lawrence river and all the cruise ship traffic. Our stay was trouble-free, the hosts/staff were friendly and helpful, and we were very happy to have had the next-door parking (which cost $25 per day). But the hotel was really showing its age pretty much everywhere, from drafty inoperable windows and worn rugs to bathroom fixtures from the 1960's.
Stayed 3 nights in Oct 2024

8/10 Good

Hoa

Liked: Cleanliness, staff & service, property conditions & facilities
Location
Stayed 2 nights in Oct 2024

10/10 Excellent

Shankar

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Aug 2024