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Ambassadeur Hotel

3.0 star property

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Photo gallery for Ambassadeur Hotel

Indoor pool
Bar (on property)
Exterior detail
View from property
Classic Room, 2 Queen Beds | Desk, blackout curtains, iron/ironing board, cots/infant beds

Reviews

7.6 out of 10
Good

Popular amenities

  • Gym

Explore the area

Map
3401, boul. Saint-Anne, Québec City, QC, G1E3L4
  • Quebec Cruise Terminal
    ‪6 min drive‬
  • Quartier Petit Champlain
    ‪6 min drive‬
  • Montmorency Falls
    ‪8 min drive‬
  • Québec, QC (YQB-Jean Lesage Intl.)
    ‪25 min drive‬

Room options

View all photos for Classic Room, 2 Queen Beds

Classic Room, 2 Queen Beds | Desk, blackout curtains, iron/ironing board, cots/infant beds

Classic Room, 2 Queen Beds

  • 28 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Economy Room, 2 Queen Beds

Economy Room, 2 Queen Beds | Desk, blackout curtains, iron/ironing board, cots/infant beds

Economy Room, 2 Queen Beds

  • 28 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Classic Room, 1 Queen Bed

Classic Room, 1 Queen Bed | Desk, blackout curtains, iron/ironing board, cots/infant beds

Classic Room, 1 Queen Bed

  • 28 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Economy Room, 1 Queen Bed

Economy Room, 1 Queen Bed | Desk, blackout curtains, iron/ironing board, cots/infant beds

Economy Room, 1 Queen Bed

  • 40 sq m
  • Sleeps 3
  • 1 Queen Bed

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  • Pool
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3.6 out of 5, Good, (1960)
The price is €100
for 1 room
includes taxes & fees
21 Mar - 22 Mar
Hotel Universel

About this property

Ambassadeur Hotel

Suburban hotel with full-service spa and health club
Along with a full-service spa, this smoke-free hotel has an indoor pool and a restaurant. Free WiFi in public areas and free self parking are also provided. Additionally, a health club, a bar/lounge and a sauna are on-site. Housekeeping is available once per stay.
Ambassadeur Hotel offers 145 accommodations with coffee/tea makers and a hairdryer. 55-inch plasma televisions come with cable channels. Bathrooms include a combined bath/shower unit and complimentary toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided once per stay.

An indoor pool and a children's pool are on site. Other recreational amenities include a health club and a sauna.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include massages and body treatments.
Our customers tell us they can't get enough of Ambassadeur Hotel's great location. During your stay, you're just a quick walk from Saint Lawrence River. You'll find features such as free WiFi in public areas and free self-parking, plus a full-service spa.
  • Free WiFi
  • Free self-parking
  • Options for a bite to eat or a relaxing drink include a coffee shop, a restaurant and a bar/lounge
  • Motorhome/coach/lorry parking available for a fee
  • Take a swim in the indoor pool
  • Treat yourself to body treatments or massages at the spa
  • Services include dry cleaning/laundry, tour or ticket assistance and luggage storage
  • On-site recreation includes a gym, a sauna and a playground
  • Guests have good things to say about the accommodation for the cleanliness and comfy beds
  • Just a 2-minute drive from Domaine de Maizerets and a few minutes from Cegep Limoilou
  • Dogs welcome for a fee
Ambassadeur Hotel offers its guests a full-service spa, an indoor pool, and a health club. Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

Event space at this hotel measures 4000 square feet (372 square metres) and includes conference space. A children's pool, a sauna, and spa services are also featured at the family-friendly Ambassadeur Hotel. Free self parking is available. A complete renovation of Ambassadeur Hotel was completed in December 2020.

This 3-star Québec City hotel is smoke free.

Le Batifol Bar and Grill – This restaurant serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar.
Le Batifol Bar and Grill – On-site bar. Open daily.
Tim Horton – On-site café. Open daily.
Saint Hubert – On-site family restaurant. Open daily.
Le Riverain – On-site restaurant. Open daily.

Languages

English, French

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • RV/bus/lorry parking (surcharge) on site
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Le Batifol Bar and Grill
  • Le Batifol Bar and Grill
  • Le Riverain
  • Saint Hubert
  • Tim Horton

Things to do

  • Children's pool
  • Full-service spa
  • Health club
  • Indoor pool
  • Playground
  • Sauna
  • Shopping centre

Family friendly

  • Children's pool
  • Cot (surcharge)
  • In-room refrigerator
  • Indoor pool
  • Playground
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Luggage storage
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (once per stay)
  • Tour and ticket assistance

Business services

  • 4,000 square feet of conference space
  • Meeting rooms

Full-service spa

  • Body treatments
  • Massage

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible parking

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Cot (surcharge)
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 55-inch plasma TV with cable channels

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Free local calls
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 4 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: CAD 28.74 per accommodation, per night, plus a one-time cleaning fee of CAD 25
  • Only dogs are allowed
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for CAD 20.0 per stay.
  • Cots (infant beds) are available for CAD 10.0 per stay.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: CAD 200 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: CAD 28.74 per accommodation, per night plus a one-off CAD 25 cleaning fee
  • Service animals are exempt from fees
  • Crib (infant bed) fee: CAD 10.0 per stay
  • Rollaway bed fee: CAD 20.0 per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
Property Registration Number 2026-01-31, 029816

We should mention

  • Pool access available from 9:00 AM to 9:00 PM
  • Up to 2 children aged 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Ambassadeur Hotel
Ambassadeur Hotel Quebec
Ambassadeur Quebec
Hotel Ambassadeur
Ambassadeur Hotel Hotel
Ambassadeur Hotel Québec City
Ambassadeur Hotel Hotel Québec City

Ambassadeur Hotel Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 688 out of 2181 reviews
Rating 8 - Good. 696 out of 2181 reviews
Rating 6 - Okay. 414 out of 2181 reviews
Rating 4 - Poor. 229 out of 2181 reviews
Rating 2 - Terrible. 154 out of 2181 reviews

7.4/10

Cleanliness

8.0/10

Staff & service

7.6/10

Amenities

7.0/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

10/10 Excellent

Kristen Pat

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Heated indoor pool was relaxing after a long day.
We had a wonderful 2 nights at this hotel. Enjoyed the heated pool, hot tub and the sitting area. The love birds were cool too. Room could use some updates but good overall.
Stayed 2 nights in Dec 2024

8/10 Good

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

10/10 Excellent

Bernard

Liked: Cleanliness, staff & service, room comfort
Qualité/bon prix
Tres belle grande chambre avec bain tourbillon
Stayed 1 night in Nov 2024

8/10 Good

Isabelle

Travelled with family
Liked: Cleanliness, staff & service
Room 419
First of all, they give us the secret room #419. When we get off the elevator, the sign saying room 418- 449 (left arrow) gives us the wrong direction. The room 419 is the last one at the opposite corner (right side) and no clue is given, we have to walk there to find out. Not a big deal, but walking around with all the bags, and the baby, that was a little challenge... In the room, one of the matress was very used, completly soft on one side. Also, the heating system was very loud and working every 30-40 min. The hairdryer was not working and I had to call the front desk to get it fixed (one guy came a few minutes later and change it for a new one, that was good). The last thing that I have to complain about is the ventilation exit in the bathroom that was very dirty, like it has not been cleaned for months. The pool area was very nice and clean and we had appreciate the tranquility of the corner (after that we know where to go to find the room hahaha) The second matress was nice and ferm.
Stayed 2 nights in Nov 2024

4/10 Poor

Verified traveller

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Understaffed and worn out
Upon check in we got to the room, one of the bed box spring was broken in half, merely touching it made the mattress go right through the frame. There is no phone in the room, I tried to call front desk from my cell, twice they answer and put me on hold right away for 20 minutes and never came back to me. I went downstairs and there was a lineup of 5 people waiting for check in and nobody to tend to them, only one person in an office taking reservations by phone which took forever . I had to argue to get another room they wanted to get maintenance to come look at it which made no sense and would have taken forever. They expected me to wait in the room with hungry children. New room had no broken beds but there was a weird smell, a very noisy and poorly performing heater and no wifi, I had to deal with pissed off children but it took so long to get new room that I gave up. All wallpaper everywhere is lifted and peeling off on it’s own, the floors are all lifting as if there was water infiltration underneath. The pool is the only highlight, it looks like this hotel used to be nice but now it needs serious renovations.
Stayed 2 nights in Nov 2024

8/10 Good

Vito

Liked: Staff & service
Acceptable for the price.
Stayed 1 night in Nov 2024

8/10 Good

Tania

Stayed 1 night in Sep 2024

8/10 Good

Pierrette

Travelled with family
Liked: Staff & service, property conditions & facilities
Stayed 3 nights in Nov 2024

10/10 Excellent

Hassan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hôtel with swimming pool and sauna, good price
Stayed 1 night in Nov 2024

8/10 Good

Rinaldo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

2/10 Terrible

Linda

Travelled with family and small children, Travelled with partner, Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Not to my satisfaction
Stayed 3 nights in Nov 2024

10/10 Excellent

Julie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2024

10/10 Excellent

Nelson

Liked: Staff & service
Stayed 1 night in Nov 2024

10/10 Excellent

Christine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

6/10 Okay

Sopheak

Liked: Staff & service, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Julie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

10/10 Excellent

REJEAN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Luc

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

8/10 Good

Nelly

Liked: Staff & service
Stayed 2 nights in Nov 2024

8/10 Good

Carlos Daniel

Disliked: Staff & service
Stayed 1 night in Nov 2024

10/10 Excellent

Vincent, Cowansville

Travelled with family
Liked: Cleanliness, staff & service, amenities
A warm pool with a lot of restaurant around. A good place to stay cleqn but a little bit old and lack of paint on some doors. But besides that it was a perfect stay. Bathrooms renovated and keep in good condition. They clean really good the room too.
Stayed 1 night in Nov 2024

10/10 Excellent

Ghada, Laval

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had such an amazing time Safe Quiet Yet vibrant and Around the hotel was walking area to diff resto a Tim Hortons subway and cash Greek and many others Hot tub was nice Pool heat was excellent They have balconies on each Floar Wow Was great
Stayed 2 nights in Nov 2024

10/10 Excellent

Patrick

Stayed 1 night in Oct 2024

10/10 Excellent

syed

One of best hotels
Stayed 1 night in Nov 2024

4/10 Poor

chantal

Disliked: Cleanliness, property conditions & facilities
Vieillot, salle de bain sans ventilateur, trace de moisissure, téléphone ne fonctionne pas, très de base comme standard. Je ne recommande pas sauf pour l'emplacement géographique.
Stayed 1 night in Nov 2024