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Best Western Plus City Centre/Centre-Ville

3.5 star property

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Best Western Plus City Centre/Centre-Ville

Italian cuisine
Premium bedding, memory-foam beds, in-room safe, desk
Lobby
Exterior
Lobby

Reviews

8.6 out of 10

Excellent

Popular amenities

  • Breakfast available
  • Room service
  • Bar
  • Housekeeping
  • Pool
  • Pet-friendly

Explore the area

Map
330, de la Couronne street, Québec City, QC, G1K6E6
  • Quebec City Convention Center
    13 min walk
  • Grand Theatre of Quebec
    13 min walk
  • Théâtre Capitole
    15 min walk
  • Québec, QC (YQB-Jean Lesage Intl.)
    21 min drive

Room options

View all photos for Standard Room, 1 King Bed, Non Smoking

Premium bedding, memory-foam beds, in-room safe, desk

Standard Room, 1 King Bed, Non Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Business Room, 2 Queen Beds, Non Smoking (Larger Room;with Sofabed)

Business Room, 2 Queen Beds, Non Smoking (Larger Room;with Sofabed) | Premium bedding, memory-foam beds, in-room safe, desk

Business Room, 2 Queen Beds, Non Smoking (Larger Room;with Sofabed)

  • Sleeps 6
  • 2 Queen Beds

View all photos for Business Room, 2 Queen Beds, Non Smoking

Business Room, 2 Queen Beds, Non Smoking | Premium bedding, memory-foam beds, in-room safe, desk

Business Room, 2 Queen Beds, Non Smoking

  • Sleeps 4
  • 2 Queen Beds

View all photos for Business Room, 1 King Bed, Non Smoking

Premium bedding, memory-foam beds, in-room safe, desk

Business Room, 1 King Bed, Non Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Premium bedding, memory-foam beds, in-room safe, desk

Standard Room, 2 Queen Beds, Non Smoking

  • Sleeps 4
  • 2 Queen Beds

View all photos for Executive Room, 1 King Bed, Non Smoking (Shower Only;Larger Room)

Executive Room, 1 King Bed, Non Smoking (Shower Only;Larger Room) | Premium bedding, memory-foam beds, in-room safe, desk

Executive Room, 1 King Bed, Non Smoking (Shower Only;Larger Room)

  • Sleeps 2
  • 1 King Bed

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About this property

Best Western Plus City Centre/Centre-Ville

Hotel with a 24-hour fitness centre, near Parliament Building
This smoke-free hotel features an indoor pool, a restaurant and a 24-hour fitness centre. WiFi in public areas is free. Other amenities include a bar/lounge, a coffee shop/cafe and self parking. Housekeeping is available on request.
Best Western Plus City Centre/Centre-Ville offers 177 accommodations with iPod docking stations and laptop-compatible safes. Memory foam beds feature premium bedding. 40-inch flat-screen televisions come with cable channels and pay-per-view films. Fridges and coffee/tea makers are provided. Bathrooms include complimentary toiletries and hairdryers.

This Québec City hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and complimentary newspapers, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Hypo-allergenic bedding, change of towels and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness centre.

Children aged under 12 years old are not allowed in the swimming pool without adult supervision.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they can't get enough of the helpful staff at Best Western Plus City Centre/Centre-Ville. During your stay, you're just a quick walk from Church of St. Roch. You'll find features such as free WiFi in public areas, plus an indoor pool and a restaurant. This property offers pet-friendly amenities, such as food and water bowls.
  • Free WiFi
  • Enjoy a bite to eat at NouVo Cuisine & Mixologie, a bistro that serves Italian cuisine
  • Full breakfast served daily for a fee
  • Self-parking available for a fee
  • Take a swim in the indoor pool
  • Services include dry cleaning/laundry, a concierge and luggage storage
  • On-site recreation includes a 24-hour gym
  • Guests have great things to say about the clean guestrooms and the helpful staff
  • Just a 3-minute drive from Parliament Building and a few minutes from Quebec City Town Hall
  • Pets welcome for a fee
  • Pet-friendly amenities are available, including food and water bowls
Best Western Plus City Centre/Centre-Ville offers its guests an indoor pool and a 24-hour fitness centre. Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

There's an onsite business centre. A vending machine, multilingual staff, and a garden are also featured at the business-friendly Best Western Plus City Centre/Centre-Ville. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This Québec City hotel is smoke free.

For a fee, guests can enjoy full breakfast on weekdays from 7 AM to 11 AM and at the weekend from 7 AM to noon.
NouVo Cuisine & Mixologie – This bistro specialises in Italian cuisine and only serves dinner. Guests can enjoy drinks at the bar. Happy hour is offered.
Room service (during limited hours) is available.

Languages

English, French, Italian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Secured, uncovered parking on site (CAD 32 per night)
  • Limited on-site parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Full breakfast available for a fee 7 AM to 11 AM on weekdays and 7 AM to noon on weekends; CAD 17 to 25 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Private picnics

Restaurants on site

  • NouVo Cuisine & Mixologie

Things to do

  • 24-hour gym
  • Indoor pool

Family friendly

  • Free cot
  • Highchair
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Turndown service

Business services

  • Business centre
  • Computer station

Outdoors

  • Garden
  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in stairways
  • Lift
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Hypo-allergenic bedding
  • Memory foam mattress
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Towels provided

Entertainment

  • 40-inch flat-screen TV with cable channels
  • IPod dock
  • Pay films

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Renovations and closures

The following facilities or services will be unavailable from November 10 2024 to November 29 2024 (dates subject to change):
  • Swimming pool

Access methods

Staffed front desk

Pets

  • Pets: CAD 25 per accommodation, per day (maximum CAD 90 per stay)
  • Food and water bowls are available
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 15 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for CAD 15.0 per night.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: CAD 200.00 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately CAD 17 to 25 per person
  • Uncovered self-parking fee: CAD 32 per night (in/out privileges)
  • Pet fee: CAD 25 per accommodation, per day (maximum CAD90 per stay)
  • Service animals are exempt from fees
  • Rollaway bed fee: CAD 15.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property uses a grey water recycling system
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Front desk staff will greet guests on arrival.
Property Registration Number 2023-11-30, 020952

We should mention

  • Pool access available from 7 AM to 10:00 PM
  • Children aged 15 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Best Western City Plus
Best Western Plus City
Best Western Plus City Centre/Centre-Ville
Best Western Plus City Centre/Centre-Ville Hotel
Best Western Plus City Centre/Centre-Ville Hotel Quebec
Best Western Plus City Centre/Centre-Ville Quebec
Best Western Plus City Centre/Centre-Ville Hotel Quebec City
BEST WESTERN PLUS City Centre/Centre-Ville Quebec/Quebec City
Best Western Quebec City
Quebec City Best Western
BEST WESTERN PLUS City Centre/Centre-Ville Quebec/Quebec
Best Western Plus City Centre/Centre Ville

Best Western Plus City Centre/Centre-Ville Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 734 out of 1471 reviews" "
Rating 8 - Good. 459 out of 1471 reviews" "
Rating 6 - Okay. 163 out of 1471 reviews" "
Rating 4 - Poor. 74 out of 1471 reviews" "
Rating 2 - Terrible. 41 out of 1471 reviews" "

8.8/10

Cleanliness

9.0/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

6/10 Okay

Tatiana

Travelled with family
Liked: Cleanliness, staff & service
Everything is good except parking. Hotel offered us parking in other building, one block from hotel. It was not convenient. And they charged $36/night.
Stayed 2 nights in Sep 2024

10/10 Excellent

Manal

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Aug 2024

10/10 Excellent

Mélissa

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2024

10/10 Excellent

Andrey

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jul 2024

8/10 Good

Mario

Stayed 2 nights in Sep 2024

8/10 Good

Lana

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Staff were friendly and helpful, rooms were comfortable and clean, and the location was walkable to lots of sites.
Stayed 3 nights in Sep 2024

8/10 Good

June

Travelled with family
Liked: Amenities, property conditions & facilities
Quiet & convenient for walking around Quebec.
Stayed 2 nights in Sep 2024

10/10 Excellent

Jose

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Muy buena experiencia
Desde el día 1 todo funcionó perfecto, un rápido check in con excelentes explicaciones de Jeremy, buen dormitorio, espacioso y una confortable cama. El desayuno pagado en el hotel, está bastante bien y quienes atienden lo hacen con un ánimo y disposición que hace partir bien el día Gracias por la estadía
Stayed 3 nights in Sep 2024

10/10 Excellent

joka

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

MARILOU, Surrey

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It's clean and the staff are so helpful. The only issue is that the parking is not free and quite expensive ($32.00 per night excluding tax)compared to the parking space across the road, which was only $18.00 per night.
Stayed 3 nights in Sep 2024

10/10 Excellent

Guy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent service
Stayed 1 night in Sep 2024

10/10 Excellent

Serafino

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyed the stay and staff were very helpful.
Stayed 2 nights in Sep 2024

8/10 Good

Camelle Alfie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was good
Stayed 1 night in Sep 2024

10/10 Excellent

Jean

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staff. Delicious food. Great mattress.
Stayed 1 night in Sep 2024

10/10 Excellent

Debra anne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jun 2024

10/10 Excellent

Frances

Liked: Cleanliness, staff & service, property conditions & facilities
It was pretty, affordable, and pleasant. Beds and bathroom excellent
Stayed 1 night in Sep 2024

10/10 Excellent

Wallace

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is a very nice property. The staff was excellent and very helpful. We came off of the cruise ship early and he stored our bags until check in time. He was very friendly and helped us find things to do until check in time.
Stayed 1 night in Sep 2024

6/10 Okay

Steve, calgary

Liked: Cleanliness
Stayed 1 night in Sep 2024

4/10 Poor

Yury

Liked: Cleanliness
Disliked: Staff & service
Unfortunately, communications with the hotel were not very effective.
Stayed 3 nights in Aug 2024

8/10 Good

Taehoon

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Sep 2024

10/10 Excellent

Alexandre

Stayed 2 nights in Aug 2024

4/10 Poor

Nathalie

Stayed 1 night in Aug 2024

10/10 Excellent

Nancy

Liked: Cleanliness, staff & service, property conditions & facilities
Good 2 night stay before a cruise
Stayed 2 nights in Sep 2024

8/10 Good

Jordy

Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 1 night in Sep 2024

10/10 Excellent

Scott

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
So the hotel itself was very nice. The staff was great and I would certainly stay there again. That said it was a little ways away from the main tourist spots. Though Quebec has a great bus system which is easy to navigate so I used that to get around to great success. The hotel is also located right at the outside perimeter of the downtown area, which let's just say, means you need to be a bit mindful of where you are at times, but generally it was fine. If your from a large American city, it's no issue. Overall I was happy because the hotel itself was nice, it was reasonably priced, and it was only 2 bus stops away from the old city and all the main tourist attractions. It's also right next to Saint Roche, which has some great dining spots in it's own right.
Stayed 3 nights in Sep 2024