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Hôtel Jardin Du Gouverneur

2.0 star property

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Photo gallery for Hôtel Jardin Du Gouverneur

1 Queen Fabulous View with balcony | Balcony
2 Double Beds | Individually furnished, free WiFi, bed sheets
Front of property
Horse riding
1 Queen bed | Living area | TV, pay films

Reviews

8.0 out of 10
Very good

Popular amenities

  • Laundry
  • Free WiFi

Explore the area

Map
16, rue Mont-Carmel, Québec City, QC, G1R 4A3
  • Château Frontenac
    ‪2 min walk‬
  • Quebec City Convention Center
    ‪12 min walk‬
  • Quebec Cruise Terminal
    ‪13 min walk‬
  • Québec, QC (YQB-Jean Lesage Intl.)
    ‪24 min drive‬

Room options

View all photos for City View Small Room

Individually furnished, free WiFi, bed sheets

City View Small Room

  • 19 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for 2 Double Beds

2 Double Beds | Individually furnished, free WiFi, bed sheets

2 Double Beds

  • 24 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for 1 Double Bed

Individually furnished, free WiFi, bed sheets

1 Double Bed

  • 10 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for 1 Queen bed

1 Queen bed | Individually furnished, free WiFi, bed sheets

1 Queen bed

  • 20 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Very Small Room 100 sq ft

Individually furnished, free WiFi, bed sheets

Very Small Room 100 sq ft

  • 9 sq m
  • Sleeps 1
  • 1 Double Bed

View all photos for 1 Queen Fabulous View with balcony

1 Queen Fabulous View with balcony | Individually furnished, free WiFi, bed sheets

1 Queen Fabulous View with balcony

  • 26 sq m
  • Sleeps 2
  • 1 Queen Bed

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About this property

Hôtel Jardin Du Gouverneur

Hotel in Québec City, steps from Château Frontenac
Concierge services, laundry facilities and tour/ticket assistance are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include a TV in a common area and multilingual staff assistance. Housekeeping is available on request.
Hôtel Jardin Du Gouverneur offers 15 air-conditioned accommodations, with coffee/tea makers. Each accommodation is individually furnished. Televisions come with cable channels and pay-per-view films. Bathrooms include a shower.

This Québec City hotel provides complimentary wireless Internet access. Business-friendly amenities include telephones along with free local calls (restrictions may apply). Housekeeping is offered on request and hairdryers can be requested.

The recreational activities listed below are available either on-site or nearby; fees may apply.
Our customers tell us that they can't get enough of the helpful staff at Hôtel Jardin Du Gouverneur. During your stay, you're just a quick walk from Château Frontenac. Features include free WiFi in public areas, plus concierge services and laundry facilities.
  • Free WiFi
  • Services include a concierge, tour or ticket assistance and luggage storage
  • On-site recreation includes horse riding/rentals
  • Guests have great things to say about the location and the clean guestrooms
  • Steps from Château Frontenac and 13 minutes on foot from Quebec Cruise Terminal
Hôtel Jardin Du Gouverneur offers its guests multilingual staff, tour/ticket assistance, and concierge services. WiFi is free in public spaces. Hôtel Jardin Du Gouverneur also features laundry facilities and a television in common area.

This Québec City hotel is smoke free.

Languages

English, French, Italian, Russian

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Offsite parking available (CAD 24 per day)

Things to do

  • Horseback riding/rentals
  • TV in common areas

Family friendly

  • Laundry facilities

Conveniences

  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage

Guest services

  • Concierge services
  • Housekeeping (on request)
  • Multilingual staff
  • Tour and ticket assistance

Accessibility

  • No lift

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer (on request)
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Pay films
  • TV with cable channels

Food and drink

  • Coffee/tea maker

More

  • Air conditioning
  • Free local calls
  • Individual furnishings
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 9:00 PM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11 AM

Special check-in instructions

The front desk is open daily from 9:00 AM - 7:00 PM
Front desk staffed during limited hours

Access methods

Front desk (limited hours)

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Nearby parking fee: CAD 24 per day (656 ft away)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a fire extinguisher and a smoke detector
The front desk at this property is open daily from 9:00 AM - 7:00 PM.
Front desk staff will greet guests on arrival at the property.
Property Registration Number 041823, 2025-04-30

We should mention

  • Alcohol isn't served at Hôtel Jardin Du Gouverneur.

Property is also known as

Hotel Au Jardin Du Gouverneur Quebec/Quebec City
Hôtel Jardin Du Gouverneur
Hôtel Jardin Du Gouverneur Quebec
Jardin Du Gouverneur
Jardin Du Gouverneur Quebec
Hôtel Jardin Gouverneur Quebec
Hôtel Jardin Gouverneur
Jardin Gouverneur Quebec
Jardin Gouverneur
Jardin Du Gouverneur
Hôtel Jardin Du Gouverneur Hotel
Hôtel Jardin Du Gouverneur Québec City
Hôtel Jardin Du Gouverneur Hotel Québec City

Hôtel Jardin Du Gouverneur Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 328 out of 908 reviews
Rating 8 - Good. 339 out of 908 reviews
Rating 6 - Okay. 145 out of 908 reviews
Rating 4 - Poor. 60 out of 908 reviews
Rating 2 - Terrible. 36 out of 908 reviews

8.4/10

Cleanliness

8.2/10

Staff & service

7.2/10

Amenities

7.6/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

4/10 Poor

January, Mississauga

Travelled with group
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Amazing location and friendly staff. Rooms are very old. Shower is tiny and hot water takes a while to work.
Stayed 3 nights in Jan 2025

4/10 Poor

Irone Khendrick

Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
I rented a queen bed for 2 nights in this property. Based on the advertisement, it looks new and modern. In reality, it’s completely different even the wall colors are yellow and not even grey. The shower area is so small. The pictures on the advertisement is completely different than what it is in person. What nice about this hotel is walkable to every store.
Stayed 2 nights in Jan 2025

8/10 Good

Robyn

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2024

8/10 Good

Jocelyn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

6/10 Okay

Leslie

Travelled with partner
Overall, the room worked for our one night stay. It was clean and the bed was comfortable. The hotel decor was dated though and there was no food on site. Parking is also off site but the location was good and within walking distance off shops.
Stayed 1 night in Dec 2024

10/10 Excellent

Olivia

Stayed 2 nights in Dec 2024

6/10 Okay

Chantal

Disliked: Property conditions & facilities
Stayed 1 night in Dec 2024

10/10 Excellent

Vivin

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Located right next to the Chateau Frontenac, making it a prime location to stay in at an affordable rate. The Toboggan ride at Dufferin terrace, funiculare, the famous Petit Champlain street with the goblin door and the Quebec citadel are all within walking distance. A lot of restaurants near by as well. Hotel does not provide breakfast though, but the rooms are well maintained. No parking space. 5 min can ride to the Via rail station, 25 min to the airport
Stayed 3 nights in Dec 2024

10/10 Excellent

Michael

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Dec 2024

10/10 Excellent

Francelli

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I would like to thank the front desk clerk who was working at around noon on December 21. I didn't realize I had left my purse with money and passports and he gave it back. THANK YOU!!! Besides this incident, the staff was great. They gave me coffee and provided everything I asked for. The bed sheets smelled so good!!! The view to the park was wonderful. I would definitely stay here again!!!!!

10/10 Excellent

Jane

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room is okay, actually nice since it’s just behind the famous hotel. It’s also close to the tourist spots, all within walking distance. The washroom is a bit small but manageable. The only issue is there’s just one trashcan, which is in the washroom. But everything else is fine. There’s a microwave in the common area, free water, free coffee, and free ice. I’ll stay here again when I come back to Quebec. Also, easy check in and check out. They allowed us to leave our luggage before checking in since we arrived early.
Stayed 2 nights in Nov 2024

10/10 Excellent

Caroline

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Très bien
Bien situé dans le vieux Québec, la vue est incroyable pour les chambres face au fleuve. L'endroit est vieillot et bien rénové. Il y aurait besoin quand même d'un peu d'amour : crochet arraché du mur, moulure de plancher non fini.
Stayed 1 night in Dec 2024

10/10 Excellent

Joseph

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

8/10 Good

Josianne

Travelled with partner
Liked: Cleanliness
We enjoyed our stay. It’s an older hotel so don’t expect modern facilities. It’s plain, no continental breakfast but there is a Keurig in room with coffee (but no tea). Room was clean and beds were very comfortable. Located in Old Quebec so Walking distance to dining and shopping. Very convenient location. The city at this time of year was beautiful. Would definitely recommend.
Stayed 2 nights in Dec 2024

8/10 Good

Mary

Liked: Cleanliness, staff & service, property conditions & facilities
Visiting Quebec for the Christmas markets. Very, very convenient to the Frontenac and the various markets. Furnishings are a bit older and my bed was rather squeaky, but the bedding is very nice and everything was certainly clean. Did not have much interaction with staff.
Stayed 3 nights in Dec 2024

8/10 Good

Judith

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
December 11-15
We had a good girls weekend getaway. Location basically behind the Hotel Frontenac, is an easy walk to all of Old Quebec. Parking in a near by lot was easily accessible. The room with 2 double beds was a good size. Small bathroom with a corner shower stall which would be a challenge for an average guy. We had a heating issue that was addressed the same day. It was noisy at times but not ongoing. We’re able to store our luggage after checkout to grab some breakfast before we left town. Overall it was a good experience.
Stayed 4 nights in Dec 2024

4/10 Poor

Kendall

Travelled with partner
Disliked: Property conditions & facilities
The location was good. The hotel had no elevator and the stairs up to our room were steep and narrow. The hotel room was okay but the bathroom was inadequate. The shower had no place to place shampoo or soap so you had to put it on the floor of the shower. This was a problem because the shower wasn’t draining properly. Because we were afraid the water would overflow onto the bathroom floor, showers were problematic. The sink also did not drain properly. There was only one hook in the bathroom to hang towels. There was a rack in the bedroom, but one side had come detached from the wall, so was useless. There is no parking on site but a parking garage was right around the corner.
Stayed 2 nights in Dec 2024

8/10 Good

Angela

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a lovely hotel and a very friendly staff. I have one complaint. I am sure that since Canada is so close to the USA, you must get a lot of english speaking customers. It was really cold outside and after walking around all day, it would have been nice to come back and watch a movie. The TV was only in french and there was no way to stream our own netflix or change the language to dub over into English.
Stayed 2 nights in Dec 2024

10/10 Excellent

Kerstyn

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Lovely place to stay!
Stayed 1 night in Dec 2024

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Charles at the front desk was absolutely amazing. Friendly and gave great advice on local dining. Location was second to none. Would highly recommend.
Stayed 3 nights in Nov 2024

6/10 Okay

Catherine

Disliked: Staff & service, property conditions & facilities
Stayed 2 nights in Nov 2024

8/10 Good

Phyllis

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We booked a room for 3 nights to visit the Christmas Mart. It was an excellent safe location. Even though we had one of the small rooms (double bed and very little room to move about), it was comfortable. We would definitely stay there again but have larger room.
Stayed 3 nights in Nov 2024

10/10 Excellent

Carolle

Travelled with partner
Liked: Amenities
Discret
Stayed 2 nights in Nov 2024

8/10 Good

Fang

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location near the main road and parking lot
Stayed 1 night in Nov 2024

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024