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Hôtel Le Clos Saint-Louis

3.5 star property

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Photo gallery for Hôtel Le Clos Saint-Louis

Exclusive Suite - 2nd floor, no elevator | Premium bedding, pillow-top beds, in-room safe, individually decorated
Exterior
Staircase
Front of property
Exterior

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Housekeeping
  • Parking available
  • Air conditioning
  • Free WiFi
  • Business services

Explore the area

Map
69, rue Saint-Louis, Québec City, QC, G1R 3Z2
  • Grande Allée
    ‪4 min walk‬
  • Citadel of Quebec
    ‪5 min walk‬
  • Old Quebec Funicular
    ‪5 min walk‬
  • Québec, QC (YQB-Jean Lesage Intl.)
    ‪25 min drive‬

Room options

View all photos for Clos St-Louis Suite

Clos St-Louis Suite | Premium bedding, pillow-top beds, in-room safe, individually decorated

Clos St-Louis Suite

  • 28 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Exclusive Suite - 2nd floor, no elevator

Exclusive Suite - 2nd floor, no elevator | Premium bedding, pillow-top beds, in-room safe, individually decorated

Exclusive Suite - 2nd floor, no elevator

  • 51 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Classic Clos St-Louis - 3rd floor, no elevator

Classic Clos St-Louis - 3rd floor, no elevator | Premium bedding, pillow-top beds, in-room safe, individually decorated

Classic Clos St-Louis - 3rd floor, no elevator

  • 21 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Clos St-Louis - 4th floor, no elevator

Superior Clos St-Louis - 4th floor, no elevator | Premium bedding, pillow-top beds, in-room safe, individually decorated

Superior Clos St-Louis - 4th floor, no elevator

  • 22 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Prestige Clos St-Louis - 1st or 2nd floor, no elevator

Prestige Clos St-Louis - 1st or 2nd floor, no elevator | Premium bedding, pillow-top beds, in-room safe, individually decorated

Prestige Clos St-Louis - 1st or 2nd floor, no elevator

  • 26.5 sq m
  • Sleeps 2
  • 1 Queen Bed

Similar properties

Exterior

Auberge Place d'Armes

  • Pet-friendly
  • Free WiFi
  • Restaurant
  • Air conditioning
4.6 out of 5, Wonderful, (1001)
The price is €209
for 1 room
includes taxes & fees
21 Feb - 22 Feb
Auberge Place d'Armes

About this property

Hôtel Le Clos Saint-Louis

Adults-only hotel in Québec City
A microwave in a common area, a fridge in a common area and a business centre are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include self parking, concierge services and express check-in. Housekeeping is available on request.
Hôtel Le Clos Saint-Louis offers 18 air-conditioned accommodations with DVD players and espresso makers. Each accommodation is individually furnished and decorated. Pillowtop beds feature premium bedding. 30-inch flat-screen televisions come with cable channels. Bathrooms include bathrobes, designer toiletries, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and safes, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include coffee/tea makers and an iron/ironing board. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

The recreational activities listed below are available either on-site or nearby; fees may apply.
Our customers tell us they can't get enough of Hôtel Le Clos Saint-Louis's great location. During your stay, you're just a quick walk from Château Frontenac. Enjoy features like free WiFi in public areas, plus a business centre and concierge services.
  • Free WiFi
  • Self-parking available for a fee
  • Services include a concierge, luggage storage and a virtual front desk
  • Guests really like the accommodation for the cleanliness and overall comfort
  • Within a 15-minute walk of Château Frontenac and Quebec Cruise Terminal
WiFi is free in public spaces. You'll find a business centre on site. A vending machine, multilingual staff, and concierge services are also featured at the business-friendly Hôtel Le Clos Saint-Louis. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 3.5-star Québec City hotel is smoke free.

Languages

English, French

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Parking on site (CAD 28.74 per night; includes in/out privileges)
  • Limited on-site parking

Conveniences

  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Shared refrigerator
  • Vending machine
  • Virtual front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • Business centre

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors accessible by stairs only
  • Well-lit path to entrance

Room amenities

Bedroom

  • Pillowtop mattress
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 30-inch flat-screen TV with cable channels
  • DVD player

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Espresso maker

More

  • Air conditioning
  • Desk
  • Free local calls
  • Heating
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Phone
  • Safe
  • Window screens

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

There is no front desk at this property
Guests will receive an email 48 hours before arrival with check-in instructions and an access code; access will be through a private entrance
A virtual front desk provides assistance to guests
For any questions, please contact the property using the information on the booking confirmation

Access methods

Access code, private entrance

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children younger than 18 are not allowed at this adults-only property. All guests 18 and older are welcome.
  • Rollaway/extra beds are available for CAD 40 per night.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self-parking fee: CAD 28.74 per night (in/out privileges)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: CAD 40 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a security system and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This property does not have a front desk. Guests will receive an email 48 hours before arrival with check-in information and an access code. Guests can access their accommodation through a private entrance. A virtual front desk provides assistance to guests. For any questions, please contact the property using the information on the booking confirmation.
This property does not provide elevators.
Property Registration Number 2024-11-30, 049475

We should mention

  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • This is an adults-only property and guests under 18 years old aren't allowed.
  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Clos Saint Louis
Clos Saint Louis Hotel
Clos Saint Louis Hotel Quebec
Clos Saint Louis Quebec
Hotel Le Clos St-Louis Quebec/Quebec City
Le Clos St Louis Hotel
Hôtel Clos Saint-Louis Quebec
Hôtel Clos Saint-Louis
Clos Saint-Louis Quebec
Clos Saint-Louis
Le Clos Saint Louis
Hôtel Le Clos Saint Louis
Hôtel Le Clos Saint-Louis Hotel
Hôtel Le Clos Saint-Louis Québec City
Hôtel Le Clos Saint-Louis Hotel Québec City

Hôtel Le Clos Saint-Louis Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 687 out of 1002 reviews
Rating 8 - Good. 236 out of 1002 reviews
Rating 6 - Okay. 53 out of 1002 reviews
Rating 4 - Poor. 13 out of 1002 reviews
Rating 2 - Terrible. 13 out of 1002 reviews

9.6/10

Cleanliness

8.8/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Philippe

Liked: Cleanliness, staff & service, property conditions & facilities
Nice location and excellent staff
Stayed 1 night in Jan 2025

2/10 Terrible

Marc

Disliked: Cleanliness, staff & service, property conditions & facilities
Could not gain access to the property as it has an un manned desk. Should have received a code to access property, but did not. Tried to contact proprietor via mail and telephonically with no luck. Communicated with Hotels.com representative who also could not make contact with proprietor, she was going to arrange cancellation and refund
Stayed 1 night in Nov 2024

8/10 Good

Robert

Liked: Cleanliness, staff & service, property conditions & facilities
The best part of the staff was the housekeeper (shame on me for not getting her name), who was great about getting us into our room when we arrived early, and who checked in on us during our stay and who was just a wonderful human. The place has a virtual front desk, so there's no one on duty at the property, so she was a lifeline. No dining/bar facilities - it's kind of like a B&B where the owners are nowhere to be found. That said, the old house exudes charm and our room was very comfortable and for some inexplicable reason, it had a table that was set for two - kinda strange. But it came in handy our first night, which was cold and blustery and when my wife didn't want to go out again, I picked up pizza, salad and wine (glasses available in the basement "kitchen") and we had a comfy place to eat and enjoy each other's company. All in all, a fun stay and the price was right.
Stayed 2 nights in Oct 2024

10/10 Excellent

Shannon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Oct 2024

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Oct 2024

10/10 Excellent

Véronique

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very place in the middle of Old-Quebec
Great hotel. Staff very responsive whenever I had a question, even though there was nobody on site. Very quite room, despite busy street sometimes at night. Thanks to all staff!
Stayed 6 nights in Oct 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful and romantic
Absolutely beautiful hotel. It was so romantic and I loved every second of being there. The tub was a plus, and the four poster bed was amazing.
Stayed 3 nights in Oct 2024

8/10 Good

Barbara

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Shower was old and rusted. Cobwebs on the chandelier. No instructions for the safe
Stayed 3 nights in Oct 2024

10/10 Excellent

Taylor

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved my room and time at this hotel! Close to everything in old Quebec. Would stay here again!
Stayed 4 nights in Oct 2024

10/10 Excellent

Christina

Liked: Cleanliness, staff & service, property conditions & facilities
Wonderful!
Stayed 3 nights in Oct 2024

10/10 Excellent

Jessica

Stayed 2 nights in Oct 2024

8/10 Good

cynthia, torrington

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Room was lovely and a great location. Had a problem with the heating and could never get the issue resolved. Room was way too hot which made it hard to sleep at night. Parking was difficult . There was no staffed customer service/ reception desk, which made it difficult if you needed anything or had a problem. Would liked to have a live person on site to deal with issues.
Stayed 3 nights in Oct 2024

8/10 Good

Thomas

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Nice, quaint property right in the heart of Old Quebec. Old building so some quirks, but very nice if you're looking for an old-world European feel. Only drawbacks: No in-room thermostat and it was extremely warm at night, and could hear the water running quite loudly from the room above. Otherwise, very nice.
Stayed 3 nights in Oct 2024

8/10 Good

Cheng Kuo

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect location in old town
Stayed 1 night in Oct 2024

10/10 Excellent

Pierre

Liked: Cleanliness, amenities, property conditions & facilities
You are walking distance to everything. Driving or bus not required unless you want a tour bus.
Stayed 3 nights in Oct 2024

10/10 Excellent

Jim

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This a great place to stay in Old Quebec
Stayed 4 nights in Oct 2024

10/10 Excellent

Neil

Stayed 3 nights in Oct 2022

10/10 Excellent

Mark

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Oct 2024

6/10 Okay

Joan

Room 25 was very noisy and cold.
Stayed 3 nights in Oct 2024

8/10 Good

Wai Lim

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

8/10 Good

Michel

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Oct 2024

8/10 Good

Colleen

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The property was quite nice and well located. The electronic check -in and room access situation worked well, fortunately. Parking was not easy and we were very uncomfortable with the fact that there were no staff present in case we needed any type of assistance (which we did). Carrying our suitcases up three sets of tiny stairs was precarious. However the three cleaning staff we met for a momment were very sweet. A full time employee would improve the hotel immensely.
Stayed 2 nights in Oct 2024

8/10 Good

Calvin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We liked the decor, the coffee, the robes, the warm shower, and close to many restaurants. We appreciated the immediate response to our requests for the room. We did not like the cool temperature in the room. We expected it would be a little warmer for comfort, especially in the mornings and evenings.
Stayed 3 nights in Oct 2024

6/10 Okay

Jim

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, amenities
There is no service in this hotel. You are given a code for the front door, and another code for your room. You never see any staff, ever. There are extra towels if you need in the basement. During our 4 night stay we did get maid service once. Our room (room 20 on the 2nd floor) was extremely cold (in October), there was no way to adjust the heat - I did not see any thermostat. We attempted to contact someone by texting the provided numbers in the room but received no response. Not finding any blankets either we ended up using the provided robes as a contingency. Note that room 20 has a very high bed, we are 5ft 8in tall and had trouble hopping up into it. The property itself is lovely, beautifully furnished. Its easy to carry baggage up the 1 flight to the room. Location is excellent, within the old walled city.
Stayed 5 nights in Oct 2024

6/10 Okay

Tim

Liked: Cleanliness, property conditions & facilities
Some engine in a cold room or something by the fire escape kept us awake all night turning on and off all the time
Stayed 1 night in Oct 2024