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Hôtel Must – Quebec City Airport

3.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hôtel Must – Quebec City Airport

Indoor pool
Reception
Lunch and dinner served
Indoor pool
Classic Room, 1 Queen Bed, 1 Murphy Bed and Fireplace | Room amenity

Reviews

8.4 out of 10

Very good

Popular amenities

  • Pool
  • Breakfast included
    Breakfast included
  • Hot tub
    Hot tub
  • Bar
    Bar
  • Room service
    Room service
  • Gym
    Gym

Explore the area

Map
1345 route de l'Aéroport, L'Ancienne-Lorette, QC, G2G 1G5
  • Carie Factory Amusement Center
    4 min walk
  • Recreofun Amusement Centre
    8 min walk
  • Laval University
    7 min drive
  • Québec, QC (YQB-Jean Lesage Intl.)
    4 min drive

Room options

View all photos for Classic Room, 1 Queen Bed and 1 Queen Murphy Bed

Classic Room, 1 Queen Bed and 1 Queen Murphy Bed | Hypo-allergenic bedding, memory-foam beds, in-room safe, desk

Classic Room, 1 Queen Bed and 1 Queen Murphy Bed

  • 31 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 Queen Murphy Bed

View all photos for Intimacy Room, 1 Queen Bed, Fireplace

Intimacy Room, 1 Queen Bed, Fireplace | Hypo-allergenic bedding, memory-foam beds, in-room safe, desk

Intimacy Room, 1 Queen Bed, Fireplace

  • 29 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Classic Room, 1 Queen Bed, Fireplace

Classic Room, 1 Queen Bed, Fireplace | Hypo-allergenic bedding, memory-foam beds, in-room safe, desk

Classic Room, 1 Queen Bed, Fireplace

  • 29 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Intimacy Room, 1 Queen Bed, Fireplace and Multi-jet Shower

Intimacy Room, 1 Queen Bed, Fireplace and Multi-jet Shower | Hypo-allergenic bedding, memory-foam beds, in-room safe, desk

Intimacy Room, 1 Queen Bed, Fireplace and Multi-jet Shower

  • 29 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Studio, 1 Queen Bed, 1 Murphy Bed and 1 Sofa Bed

Studio, 1 Queen Bed, 1 Murphy Bed and 1 Sofa Bed | Hypo-allergenic bedding, memory-foam beds, in-room safe, desk

Studio, 1 Queen Bed, 1 Murphy Bed and 1 Sofa Bed

  • 46 sq m
  • Sleeps 6
  • 1 Queen Bed, 1 Queen Murphy Bed and 1 Double Sofa Bed

View all photos for Adapted Room, 1 Queen and 1 Queen Murphy Bed

Adapted Room, 1 Queen and 1 Queen Murphy Bed | Hypo-allergenic bedding, memory-foam beds, in-room safe, desk

Adapted Room, 1 Queen and 1 Queen Murphy Bed

  • 31 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 Queen Murphy Bed

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About this property

Hôtel Must – Quebec City Airport

Hotel with free breakfast, steps from Carie Factory Amusement Center
An indoor pool, a restaurant and a fitness centre are available at this hotel. Free weekend breakfast, free WiFi in public areas and free self parking are also provided. Other amenities include a bar/lounge, Access to hot tub and a business centre. Weekly housekeeping is available.
Hôtel Must – Quebec City Airport offers 179 air-conditioned accommodations with a safe and coffee/tea makers. Beds feature memory foam mattresses. 32-inch flat-screen televisions come with cable channels. Bathrooms include complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is offered on a weekly basis and hypo-allergenic bedding can be requested. Housekeeping is provided on a limited basis.

An indoor pool and Access to hot tub are on site. Other recreational amenities include a fitness centre.

Children aged under 12 years old are not allowed in the swimming pool or hot tub without adult supervision. Guests aged under 18 years old are not allowed in the fitness facility.

Our customers tell us that they can't get enough of the pool at Hôtel Must – Quebec City Airport. During your stay, you're just a quick walk from Carie Factory Amusement Center. Features include free breakfast, free WiFi in public areas and free self-parking.
  • Free continental breakfast served daily
  • Free WiFi
  • Free self-parking
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Take a swim in the indoor pool or soak in the hot tub
  • Services include dry cleaning/laundry, a concierge and a porter
  • On-site recreation includes a gym
  • Guests have great things to say about the pool and the clean guestrooms
  • Steps from Carie Factory Amusement Center and 8 minutes on foot from Recreofun Amusement Centre
Hôtel Must – Quebec City Airport offers its guests an indoor pool, Access to hot tub, and a fitness centre. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Free breakfast is served daily. A computer station is on site and WiFi is free in public spaces.

Business amenities include a business centre and 2 meeting rooms. Event space at this hotel measures 800 square feet (74 square metres) and includes conference space. A terrace, a vending machine, and multilingual staff are also featured at the business-friendly Hôtel Must – Quebec City Airport. Limited free parking is available on a first-come, first-served basis.

Smoking is allowed in designated areas at this 3.5-star L'Ancienne-Lorette hotel.

Guests are served a free continental breakfast daily from 7:00 AM to 10:30 AM.
Boston Pizza – This restaurant serves lunch and dinner. Guests can enjoy drinks at the bar.
Room service (during limited hours) is available.

Languages

English, French, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Height restrictions apply for on-site parking
  • Free self parking on site
  • Limited on-site parking
  • Wheelchair-accessible parking available

Food and drink

  • Free continental breakfast available daily 7:00 AM to 10:30 AM
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Boston Pizza

Family friendly

  • Cot (surcharge)
  • In-room microwave
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (weekly)
  • Multilingual staff
  • Porter/bellhop

Business services

  • 2 meeting rooms
  • 800 square feet of conference space
  • Business centre
  • Computer station

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Grab bar near toilet
  • Lift
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • Banquet hall
  • Built in 2009
  • Communal living room
  • Designated smoking areas (fines apply)
  • Fireplace in lobby

Room amenities

Bedroom

  • Bedsheets provided
  • Cot (surcharge)
  • Hypo-allergenic bedding
  • Memory foam mattress
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave

More

  • Air conditioning
  • Desk
  • Heating
  • Iron/ironing board
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 5 PM; check-in end time: midnight
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 9 PM please contact the property in advance using the information on the booking confirmation
For more details, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for CAD 15.0 per night.
  • Cots (infant beds) are available for CAD 15.0 per night.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: CAD 100 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Late check-out is available for a fee (subject to availability)
  • Crib (infant bed) fee: CAD 15.0 per night
  • Rollaway bed fee: CAD 15.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
To arrange for check-in, guests must contact the property in advance of arrival using the information on the booking confirmation. Guests arriving after 9 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.
This hotel will place an authorization for the cost of stay at 6 PM for any bookings where payment for the stay will be made on site instead of at the time of booking. Declined credit cards may result in a cancelled reservation.
Property Registration Number 222760, 2025-01-31

We should mention

  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.

Property is also known as

Hôtel Must Airport Road Jean Lesage L'Ancienne-Lorette
Hôtel Must Airport Road Jean Lesage
Must Airport Road Jean Lesage L'Ancienne-Lorette
Hôtel Must Airport Road Jean Lesage Quebec
Must Airport Road Jean Lesage Quebec
Must Airport Road Jean Lesage
Hotel Hôtel Must - Airport Road Jean Lesage Quebec
Quebec Hôtel Must - Airport Road Jean Lesage Hotel
Hotel Hôtel Must - Airport Road Jean Lesage
Hôtel Must - Airport Road Jean Lesage Quebec
Hôtel Must Airport Road Jean Lesage
Must Road Jean Lesage Quebec

Hôtel Must – Quebec City Airport Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 534 out of 1102 reviews" "
Rating 8 - Good. 355 out of 1102 reviews" "
Rating 6 - Okay. 130 out of 1102 reviews" "
Rating 4 - Poor. 50 out of 1102 reviews" "
Rating 2 - Terrible. 33 out of 1102 reviews" "

8.6/10

Cleanliness

8.4/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

6/10 Okay

Stefania

Travelled with family
Liked: Cleanliness
Front desk service spoke very quietly and seem like he wanted to get done with us very quickly. The other lady seemed much more into serving her clientele. The room was clean, smelled nice. Shower had mold and the conditionner dispenser seemed full but wasn't working at all. I couldn't find how to start the ventilation during the shower so the room itself was humid after. Breakfast wasn't tasty, but was served hot and had alot of it! Personnel were cleaning after every guest departure so there was always a clean table for everyone.
Stayed 1 night in Aug 2024

10/10 Excellent

Stéphan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Aug 2024

8/10 Good

michel, PREVOST

Liked: Staff & service, property conditions & facilities
Ok hotel
Stayed 1 night in Aug 2024

6/10 Okay

Valérie

Travelled with family
Liked: Staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

8/10 Good

David

Travelled with family
Liked: Staff & service, property conditions & facilities, room comfort
Not the first time we went at Must Hotel. Clearly, they were lacking towels. Otherwise it was ok
Stayed 4 nights in Aug 2024

8/10 Good

Katherine

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Parfait pour la famille
Belle place ,parfait avec des enfants!!!
Stayed 1 night in Aug 2024

6/10 Okay

Carla

Travelled with family, Travelled with family and small children, Travelled with partner
Liked: Staff & service
Breakfast could’ve better with more options. Pool was extremely crowd and not safe, they should let an amount of people at a time over there. There was around 50 people inside the hot tub (disgusting, for sure). But the pool area, for the kids, is super cool. Bedrooms were clean, beds comfortable.
Stayed 2 nights in Aug 2024

10/10 Excellent

Shirin

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
We liked that the rooms could qccommidate our family of 6 comfortably.
Stayed 2 nights in Aug 2024

8/10 Good

Abigail De

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall good service, the carpet around the halls needs to be changed or serviced, it would feel much cleaner. Enjoyed the buffet, and the disposition of staff to help, but the staff can be more ready to speak about all the services.
Stayed 4 nights in Aug 2024

8/10 Good

Brent

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a great stay. Only complaint was that the breakfast each morning was exactly the same everyday.
Stayed 3 nights in Aug 2024

10/10 Excellent

Nicolas

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

10/10 Excellent

alain

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Marie-Claude

Stayed 2 nights in Aug 2024

6/10 Okay

David

Liked: Staff & service, property conditions & facilities, room comfort
Chemin de fer à l'arrière de l'hôtel
Nous avons pris connaissance qu'il y a un chemin de fer juste à côté de l'hôtel et avons été réveillé à 5:30 du matin par un train qui a passé durant 35 minutes..
Stayed 1 night in Aug 2024

8/10 Good

Stephane

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

8/10 Good

Akbar, Mississauga

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Family hotel with many children around :)
Stayed 2 nights in Aug 2024

8/10 Good

Tara

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room was big good for kids
Check in was quick however not much information was provided about the hotel. Just told the breakfast is served in room behind them. Bathroom is nice in the room, room was good size. Main door did not close with pulling closed, blinds were torn up in area's, cleaning staff took up a lot of room in the hallway and didnt move for clients wanting to walk by. Same with elevator staff would enter before clients. Pool area was supervised and minitored which was nice. Breakfast area staff were very nice and attentive. Nice that parking was underground.
Stayed 2 nights in Aug 2024

10/10 Excellent

Judee

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2024

6/10 Okay

Chantal

It’s a good 3 stars hotel.
Stayed 2 nights in Aug 2024

6/10 Okay

Zorobabel

Stayed 2 nights in Aug 2024

10/10 Excellent

Michel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

8/10 Good

Mélanie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2024

8/10 Good

David

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location for a busy family oriented hotel
Stayed 2 nights in Jun 2024

10/10 Excellent

Cassandra

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Belle expérience! Hotel près de toutes les activités touristiques. Confortable, propre et acces à la piscine.
Stayed 2 nights in Aug 2024

8/10 Good

Sharon

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Okay for a single night's stay while passing through Quebec City especially since it was a better price than similar horels in the area, and I was not willing to spend a lot. I would probably spend more to stay at a newer property in the future. The reviews I had read were accurate in terms of the slowness of the elevators and the chaos around breakfast on a Sunday morning even at 8 a.m. The bed was reasonably comfortable but the slats it was on creaked loudly when we moved. The lamp in the corner was missing the on off button so I had to plug and unplug it. I found the bathroom to be just fine, and a good bathroom matters a lot to me when I'm traveling.
Stayed 1 night in Aug 2024