Le Bonne Entente

4.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Le Bonne Entente

Couples treatment room(s), hot tub, body treatments, aromatherapy
Suite Spa, 1 King Bed + 1 Double Sofa Bed | Bathroom | Free toiletries, hair dryer, dressing gowns, slippers
Premium bedding, minibar, in-room safe, desk
View from property
Suite Spa, 1 King Bed + 1 Double Sofa Bed | Living area | Flat-screen TV

Reviews

8.4 out of 10

Very good

Popular amenities

  • Air conditioning
    Air conditioning
  • Free WiFi
    Free WiFi
  • Room service
    Room service
  • Parking available
    Parking available
  • Bar
    Bar
  • Gym
    Gym

Explore the area

Map
3400 chemin Sainte-Foy, Québec City, QC, G1X1S6
  • Aquarium of Quebec
    4 min drive
  • Laurier Quebec
    4 min drive
  • Laval University
    5 min drive
  • Québec, QC (YQB-Jean Lesage Intl.)
    8 min drive

Room options

Business Room, 2 Double Beds

  • Sleeps 4
  • 2 Double Beds

Cocooning Room, 1 King Bed

  • 37 sq m
  • Sleeps 3
  • 1 King Bed

Terzo Room, 2 Double Beds

  • 35 sq m
  • Sleeps 4
  • 2 Double Beds

Distinctive Room, 1 Queen bed

  • 35.0 sq m
  • Sleeps 2
  • 1 Queen Bed

Terzo Room, 1 King Bed

  • 35 sq m
  • Sleeps 3
  • 1 King Bed

Deluxe Suite, Business Lounge Access

  • 70 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Bed

Classic Suite, 1 Queen Bed

  • Sleeps 2
  • 1 Queen Bed

Suite Bonne Entente, 2 Double Beds + 1 Double Sofa Bed

  • Sleeps 6
  • 2 Double Beds and 1 Double Sofa Bed

Family Room, 1 king bed and 2 twin beds

  • Sleeps 4
  • 1 King Bed and 2 Single Beds

Terzo Room, 2 Double Beds (Accessible)

  • Sleeps 4
  • 2 Double Beds

Business Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

Classic Suite, 1 King Bed

  • Sleeps 2
  • 1 King Bed

Suite Spa, 1 King Bed + 1 Double Sofa Bed

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Distinctive Room, 1 King bed

  • Sleeps 2
  • 1 King Bed

Deluxe Room

  • 37 sq m
  • Sleeps 3
  • 1 King Bed

Classic Queen Suite Plus, 1 Queen Bed

  • Sleeps 2
  • 1 Queen Bed

Business Room, 1 Queen Bed

  • Sleeps 2
  • 1 Queen Bed

Urbania Suite, 1 king bed + 1 double bed (business Lounge Access)

  • Sleeps 6
  • 1 King Bed and 1 Double Bed

Distinctive Suite, 1 King Bed, Fireplace

  • Sleeps 2
  • 1 King Bed

Loft, 1 King bed

  • Sleeps 2
  • 1 King Bed

Classic Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

Business Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

Suite Urbania, 1 Queen Bed + 1 Double Sofa Bed

  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

Distinctive Suite, 1 King bed

  • Sleeps 2
  • 1 King Bed

Loft Urbania, 1 king Bed (Business Lounge Access)

  • Sleeps 2
  • 1 King Bed

Similar properties

About this property

Le Bonne Entente

Suburban Québec City hotel in Sainte-Foy-Sillery-Cap-Rouge with 2 restaurants
2 restaurants, a full-service spa and a nightclub are available at this smoke-free hotel. Wired Internet in public areas is free. Additionally, a 24-hour fitness centre, a bar/lounge and a poolside bar are on-site. Change of towels is available on request
Le Bonne Entente offers 160 air-conditioned accommodations with minibars and espresso makers. Beds feature premium bedding. Flat-screen televisions come with cable channels. Bathrooms include dressing gowns, slippers, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wired Internet access. Business-friendly amenities include desks and safes, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include coffee/tea makers and an iron/ironing board. Hypo-allergenic bedding, change of towels and change of bedsheets can be requested. A nightly turndown service is provided.

A children's pool, a seasonal outdoor pool and Access to hot tub are on site. Other recreational amenities include a sauna and a 24-hour fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

The on-site spa has 20 treatment rooms, including rooms for couples. Services include facials, body wraps, body scrubs and body treatments. The spa is equipped with a hot tub. A variety of treatment therapies are provided, including aromatherapy. The spa is open daily.
Our customers tell us they can't get enough of Le Bonne Entente's great location. During your stay, you'll be close to Aquarium of Quebec. Features include free wired Internet, plus 2 restaurants and a full-service spa. This property offers pet-friendly amenities, such as food and water bowls.
  • Free wired Internet
  • The 2 restaurants, poolside bar and bar/lounge offer choices for drinking and dining
  • Continental breakfast served daily for a fee
  • Self-parking available for a fee
  • Take a swim in the seasonal outdoor pool or soak in the hot tub
  • Indulge with facials, body wraps or body treatments at the spa
  • Services include babysitting, supervised childcare and dry cleaning/laundry
  • On-site recreation includes a 24-hour gym, a sauna and a playground
  • Guests really like the accommodation for the cleanliness and overall comfort
  • Just a 4-minute drive from Aquarium of Quebec and a few minutes from Laval University
  • Pets welcome for a fee
  • Pet-friendly amenities are available, including food and water bowls
Le Bonne Entente offers its guests a full-service spa, Access to hot tub, and a sauna. There are 2 restaurants on site, along with a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. A computer station is on site and wired Internet is free in public spaces.

Business amenities include a business centre and meeting rooms. A children's pool, a seasonal outdoor pool, and a nightclub are also featured at the luxury Le Bonne Entente. For a fee, parking is available.

This 4.5-star Québec City hotel is smoke free.

For a fee, guests can enjoy a continental breakfast daily from 7 AM to 9:30 AM.
Monte Cristo L'Original – This restaurant only serves dinner.
MC Lounge – This restaurant serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar. Open daily.
Napa Grill (De Saison) – This poolside steakhouse serves lunch and dinner. Guests can enjoy al fresco dining (weather permitting). Open selected days.
24-hour room service is available.

Languages

English, French

Property amenities

Internet

  • Available in all rooms: Free wired internet
  • Available in some public areas: Free wired internet

Parking and transport

  • Electric car charging station on site
  • Uncovered parking on site (CAD 20 per day; includes in/out privileges)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily continental breakfast available 7 AM to 9:30 AM for a fee: CAD 10 to 25 per person
  • 2 restaurants
  • A bar/lounge
  • A poolside bar
  • Snack bar/deli

Restaurants on site

  • MC Lounge
  • Monte Cristo L'Original
  • Napa Grill (De Saison)

Family friendly

  • Arcade/game room
  • Babysitting (surcharge)
  • Children's pool
  • Laundry facilities
  • Playground
  • Seasonal outdoor pool
  • Snack bar/deli
  • Soundproofed rooms
  • Supervised activities for children (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business centre
  • Computer station
  • Conference space
  • Meeting rooms

Outdoors

  • Garden
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 20 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Facials
  • Manicures/pedicures
  • Massage
  • Spa open daily
  • Spa tub

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Handrails in hallways
  • Lift
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchairs on site

More

  • 1 building
  • 3 floors
  • Ballroom
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Espresso maker
  • Minibar

More

  • Air conditioning
  • Desk
  • Electrical adapters
  • Free local calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms
  • Window screens

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: 7:00 AM
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Guests will receive an email 24 hours before arrival with check-in instructions; front desk staff will greet guests on arrival

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from 15 October to 23 May:
  • Swimming pool

Access methods

Staffed front desk

Pets

  • Pets: CAD 75 per pet, per day
  • Food and water bowls are available
  • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Resort fee: CAD 25 per accommodation, per night
The resort fee includes:
  • Beach loungers
  • Beach towels
  • Bicycle storage
  • Business centre/computer access
  • Fitness centre access
  • Health club access
  • In-room coffee
  • In-room safe
  • Internet access
  • Phone calls
  • Pool access
  • Shuttle service
  • Ski storage
  • Spa access
  • Hot tub access

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: approximately CAD 10 to 25 per person
  • Uncovered self-parking fee: CAD 20 per day (in/out privileges)
  • Pet fee: CAD 75 per pet, per day
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Guests will receive an email 24 hours before arrival with check-in information. Front desk staff will greet guests on arrival.
Property Registration Number 2024-11-30, 005843

We should mention

  • The seasonal pool will open in May and close in October.

Property is also known as

Bonne Entente
Bonne Entente Hotel
Bonne Entente Hotel Quebec
Bonne Entente Quebec
Chateau Bonne Entente Hotel Quebec City
Chateau Bonne Entente Sainte Foy
Hotel Le Bonne Entente Quebec/Quebec City
Le Bonne Entente Hotel
Le Bonne Entente Québec City
Le Bonne Entente Hotel Québec City

Le Bonne Entente Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 722 out of 1333 reviews" "
Rating 8 - Good. 305 out of 1333 reviews" "
Rating 6 - Okay. 177 out of 1333 reviews" "
Rating 4 - Poor. 78 out of 1333 reviews" "
Rating 2 - Terrible. 51 out of 1333 reviews" "

9.0/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.4/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Darrin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Aug 2024

6/10 Okay

Anne-Marie

Liked: Cleanliness, staff & service
Stayed 2 nights in Aug 2024

10/10 Excellent

Corinne

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Customer service was beyond perfect. Everything was on point. Will definitely be back
Stayed 1 night in Aug 2024

10/10 Excellent

Stevce

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property felt like a mini resort just a short drive to the venter of Quebec City. Travelled with parents and a 7 yr old. Lots of fun activities, from the candy bar to roasting marshmallows to watching Olympics with popcorn. A very positive experience. Also the in room Jacuzzi was wonderful, equip with underwater lights and nice water pressure.
Stayed 2 nights in Aug 2024

8/10 Good

Marie-Noëlle

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

6/10 Okay

Beverly

Travelled with partner
The pool and gardens were lovely. The property itself is old and dated. Do not feel there should have been a charge for parking due to hotel location. The bathroom floor had 3 bobby pins and elastic on the floor from previous guests as well as hair in the bathtub. The pad of paper on the desk had children’s drawings from previous guests. Poor sound insulation, you can hear neighbours talking and creeks of the floor. Breakfast was average, avocados were black. Would most likely not stay again.
Stayed 1 night in Aug 2024

4/10 Poor

Louise

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
I was there a few years ago. It changed so much. Dining room: when we got there, we had no reservation. The receptionist had not tell us. The hostess had us wait for 5 minutes. There was many tables available. At 9:15, the buffet was almost empty, one plate left. Ask for a glass of water (still waiting). Menu was poor. Presentation of plates under zero for a hotel of this caliber. We won’t go back.
Stayed 1 night in Aug 2024

2/10 Terrible

Lise

Stayed 2 nights in Aug 2024

10/10 Excellent

Stephane

Business traveller
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Aug 2024

8/10 Good

Geuntae

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 1 night in Jul 2024

6/10 Okay

Lesley-Anne

Liked: Cleanliness
Disliked: Property conditions & facilities
Stayed 2 nights in Aug 2024

10/10 Excellent

Nathalie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Merveilleux
Tout est parfait. Le client est prit en charge de son arrivé jusqu'à son départ. Très bon service.
Stayed 2 nights in Aug 2024

10/10 Excellent

I Nicoleta

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This is our 2nd visit at BE, it’s been about 9 years since our last visit and we remembered how comfortable the mattresses were, we enjoyed both stays and had a great nights sleep. There are 3 restaurants on site, not all open at the same time, but the food is delicious and the beautiful courtyard and pool area feel like a little tropical oasis in the middle of the suburbs. The staff was friendly and helpful. Look forward to visiting again.
Stayed 1 night in Aug 2024

10/10 Excellent

Arup

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent! especially swimming pool and jacuzzi
Stayed 3 nights in Aug 2024

10/10 Excellent

Nicholas

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice , better then expected
Stayed 2 nights in Aug 2024

10/10 Excellent

Chao

Liked: Cleanliness, staff & service
Excellent
Stayed 1 night in Aug 2024

10/10 Excellent

Martin

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Manque un peu pour un 5 étoiles
Le divan-lit était très usé et le matelas de celui-ci encore plus . Inacceptable pour ce type d’hôtel. La station de charge des appareils cellulaires dans la chambre ne fonctionnait pas. Au petit déjeuner, on a attendu 30 minutes pour nos rôties. Manque aménagement pour les personnes à mobilité réduite pour avoir accès à aller dans la piscine. Pas vu de stationnement pour personne handicapé.
Stayed 2 nights in Aug 2024

8/10 Good

Geuntae

Liked: Cleanliness, staff & service
Stayed 1 night in Jul 2024

2/10 Terrible

Anne

Business traveller
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Frais cachés et rapport qualité prix désolant
Le prix est élevé pour la qualité du séjour. 1- ménage laisse à desirer. Tapis avec des taches résiduelles 2- article de rasoir d'un precedent client dans la salle de bain 3- serviette déchirée dans la salle de bain 4- meubles défraîchis 5- toilette bouchée 6- prise électrique près du lit défectueuse Quand on fait le tour de l'hotel, il y a des fils d'araignées autour des luminaires. Deux bâtiments arrières avec un piège à rats.... Infiltration d'eau dû aux bardeaux qui tombent... La dame va certainement écrire de louer dans la section Sens....mais c'est deux fois plus cher! Prix affiché 205$ mais oh surprise frais cachés de stationnement et services pour un total supplémentaire de 50$. Les photos ne sont pas représentatives de l'etat des lieux. J'utilise beaucoup Hotels.com et je dois souvent dormir dans la region de Québec. Les Hotels Jaro sont vraiment mieux pour la qualité-prix.
Stayed 1 night in Jul 2024

10/10 Excellent

April

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was an absolutely beautiful and quaint hotel and the employees all went above and beyond to make sure that our stay was perfect! I absolutely recommend this hotel for your next trip!
Stayed 2 nights in Jul 2024

8/10 Good

Claude

Stayed 1 night in Jul 2024

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2024

10/10 Excellent

ELISE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

6/10 Okay

Verified traveller

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Our room was outdated. The carpet was stained and disgusting. The bathroom smelt like sewage, we had to keep the light and fan on for the bathroom all night to get some circulation in there, but eventually had to close the bathroom door because it was so foul. The room has the bare minimum. Could barely feel the AC. Not worth the price of $350+
Stayed 1 night in Jul 2024

10/10 Excellent

jennifer

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent staff very polite and friendly. Property is an oasis very calm, beautiful interior and landscaping. Truly and excellent resort.
Stayed 1 night in Jul 2024