Le Bonne Entente

4.5 star property
VIP Access

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Le Bonne Entente

Couples treatment room(s), hot tub, body treatments, aromatherapy
Interior
Front of property
Bar (on property)
2 restaurants, breakfast served

Reviews

8.4 out of 10

Very good

Popular amenities

  • Air conditioning
  • Free WiFi
  • Room service
  • Bar
  • Parking available
  • Breakfast available

Explore the area

Map
3400 chemin Sainte-Foy, Québec City, QC, G1X1S6
  • Aquarium of Quebec
    4 min drive
  • Monte Cristo Lounge
    1 min walk
  • Quebec, QC (BQC-Sainte-Foy Bus Station)
    3 min drive
  • Québec, QC (YQB-Jean Lesage Intl.)
    8 min drive
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members

Room options

Business Room, 2 Double Beds

  • Sleeps 4
  • 2 Double Beds

Cocooning Room, 1 King Bed

  • 37 sq m
  • Sleeps 3
  • 1 King Bed

Terzo Room, 2 Double Beds

  • 35 sq m
  • Sleeps 4
  • 2 Double Beds

Distinctive Room, 1 Queen bed

  • 35.0 sq m
  • Sleeps 2
  • 1 Queen Bed

Terzo Room, 1 King Bed

  • 35 sq m
  • Sleeps 3
  • 1 King Bed

Deluxe Suite, Business Lounge Access

  • 70 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Bed

Classic Suite, 1 Queen Bed

  • Sleeps 2
  • 1 Queen Bed

Suite Bonne Entente, 2 Double Beds + 1 Double Sofa Bed

  • Sleeps 6
  • 2 Double Beds and 1 Double Sofa Bed

Family Room, 1 king bed and 2 twin beds

  • Sleeps 4
  • 1 King Bed and 2 Single Beds

Terzo Room, 2 Double Beds (Accessible)

  • Sleeps 4
  • 2 Double Beds

Business Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

Classic Suite, 1 King Bed

  • Sleeps 2
  • 1 King Bed

Suite Spa, 1 King Bed + 1 Double Sofa Bed

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Distinctive Room, 1 King bed

  • Sleeps 2
  • 1 King Bed

Deluxe Room

  • 37 sq m
  • Sleeps 3
  • 1 King Bed

Classic Queen Suite Plus, 1 Queen Bed

  • Sleeps 2
  • 1 Queen Bed

Business Room, 1 Queen Bed

  • Sleeps 2
  • 1 Queen Bed

Urbania Suite, 1 king bed + 1 double bed (business Lounge Access)

  • Sleeps 6
  • 1 King Bed and 1 Double Bed

Distinctive Suite, 1 King Bed, Fireplace

  • Sleeps 2
  • 1 King Bed

Loft, 1 King bed

  • Sleeps 2
  • 1 King Bed

Classic Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

Business Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

Suite Urbania, 1 Queen Bed + 1 Double Sofa Bed

  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

Distinctive Suite, 1 King bed

  • Sleeps 2
  • 1 King Bed

Loft Urbania, 1 king Bed (Business Lounge Access)

  • Sleeps 2
  • 1 King Bed

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About this property

Le Bonne Entente

Suburban Québec City hotel in Sainte-Foy-Sillery-Cap-Rouge with 2 restaurants
2 restaurants, a full-service spa and a nightclub are available at this smoke-free hotel. Wired Internet in public areas is free. Additionally, a 24-hour fitness centre, a bar/lounge and a poolside bar are on-site. Change of towels is available on request
Le Bonne Entente offers 160 air-conditioned accommodations with minibars and espresso makers. Beds feature premium bedding. Flat-screen televisions come with cable channels. Bathrooms include dressing gowns, slippers, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wired Internet access. Business-friendly amenities include desks and safes, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include coffee/tea makers and an iron/ironing board. Hypo-allergenic bedding, change of towels and change of bedsheets can be requested. A nightly turndown service is provided.

A children's pool, a seasonal outdoor pool and Access to hot tub are on site. Other recreational amenities include a sauna and a 24-hour fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

The on-site spa has 20 treatment rooms, including rooms for couples. Services include facials, body wraps, body scrubs and body treatments. The spa is equipped with a hot tub. A variety of treatment therapies are provided, including aromatherapy. The spa is open daily.
Our customers tell us they can't get enough of Le Bonne Entente's great location. During your stay, you'll be close to Aquarium of Quebec. Features include free wired Internet, plus 2 restaurants and a full-service spa. This property offers pet-friendly amenities, such as food and water bowls.
  • Free wired Internet
  • The 2 restaurants, poolside bar and bar/lounge offer choices for drinking and dining
  • Continental breakfast served daily for a fee
  • Self-parking available for a fee
  • Take a swim in the seasonal outdoor pool or soak in the hot tub
  • Indulge with massages, body treatments or facials at the spa
  • Services include babysitting, supervised childcare and dry cleaning/laundry
  • On-site recreation includes a 24-hour gym, a sauna and a playground
  • Guests really like the accommodation for the overall comfort and cleanliness
  • Just a 4-minute drive from Aquarium of Quebec and a few minutes from Laval University
  • Pets welcome for a fee
  • Pet-friendly amenities are available, including food and water bowls
Le Bonne Entente offers its guests a full-service spa, Access to hot tub, and a sauna. There are 2 restaurants on site, along with a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. A computer station is on site and wired Internet is free in public spaces.

Business amenities include a business centre and meeting rooms. A children's pool, a seasonal outdoor pool, and a nightclub are also featured at the luxury Le Bonne Entente. For a fee, parking is available.

This 4.5-star Québec City hotel is smoke free.

For a fee, guests can enjoy a continental breakfast daily from 7 AM to 9:30 AM.
Monte Cristo L'Original – This restaurant only serves dinner.
MC Lounge – This restaurant serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar. Open daily.
Napa Grill (De Saison) – This poolside steakhouse serves lunch and dinner. Guests can enjoy al fresco dining (weather permitting). Open selected days.
24-hour room service is available.

Languages

English, French

Property amenities

Internet

  • Available in all rooms: Free wired internet
  • Available in some public areas: Free wired internet

Parking and transport

  • Electric car charging station on site
  • Uncovered parking on site (CAD 20 per day; includes in/out privileges)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily continental breakfast available 7 AM to 9:30 AM for a fee: CAD 10 to 25 per person
  • 2 restaurants
  • A bar/lounge
  • A poolside bar
  • Snack bar/deli

Restaurants on site

  • MC Lounge
  • Monte Cristo L'Original
  • Napa Grill (De Saison)

Things to do

  • 24-hour gym
  • Arcade/game room
  • Art gallery
  • Children's pool
  • Full-service spa
  • Nightclub
  • Playground
  • Sauna
  • Seasonal outdoor pool
  • Spa tub
  • TV in common areas

Family friendly

  • Arcade/game room
  • Babysitting (surcharge)
  • Children's pool
  • Laundry facilities
  • Playground
  • Seasonal outdoor pool
  • Snack bar/deli
  • Soundproofed rooms
  • Supervised activities for children (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business centre
  • Computer station
  • Conference space
  • Meeting rooms

Outdoors

  • Garden
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 20 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Facials
  • Manicures/pedicures
  • Massage
  • Spa open daily
  • Spa tub

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Handrails in hallways
  • Lift
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchairs on site

Room amenities

Bedroom

  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Espresso maker
  • Minibar

More

  • Air conditioning
  • Desk
  • Electrical adapters
  • Free local calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms
  • Window screens

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: 7:00 AM
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Guests will receive an email 24 hours before arrival with check-in instructions; front desk staff will greet guests on arrival

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from 15 October to 23 May:
  • Swimming pool

Access methods

Staffed front desk

Pets

  • Pets: CAD 75 per pet, per day
  • Food and water bowls are available
  • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Resort fee: CAD 25 per accommodation, per night
The resort fee includes:
  • Beach loungers
  • Beach towels
  • Bicycle storage
  • Business centre/computer access
  • Fitness centre access
  • Health club access
  • In-room coffee
  • In-room safe
  • Internet access
  • Phone calls
  • Pool access
  • Shuttle service
  • Ski storage
  • Spa access
  • Hot tub access

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: approximately CAD 10 to 25 per person
  • Uncovered self-parking fee: CAD 20 per day (in/out privileges)
  • Pet fee: CAD 75 per pet, per day
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Guests will receive an email 24 hours before arrival with check-in information. Front desk staff will greet guests on arrival.
Property Registration Number 2024-11-30, 005843

We should mention

  • The seasonal pool will open in May and close in October.

Property is also known as

Bonne Entente
Bonne Entente Hotel
Bonne Entente Hotel Quebec
Bonne Entente Quebec
Chateau Bonne Entente Hotel Quebec City
Chateau Bonne Entente Sainte Foy
Hotel Le Bonne Entente Quebec/Quebec City
Le Bonne Entente Hotel
Le Bonne Entente Québec City
Le Bonne Entente Hotel Québec City

Le Bonne Entente Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 722 out of 1338 reviews" "
Rating 8 - Good. 307 out of 1338 reviews" "
Rating 6 - Okay. 178 out of 1338 reviews" "
Rating 4 - Poor. 80 out of 1338 reviews" "
Rating 2 - Terrible. 51 out of 1338 reviews" "

9.0/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.4/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2024

8/10 Good

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

8/10 Good

Wendy

Liked: Cleanliness
Front desk need training on how to apologize when things go wrong and learn to ask how your stay was when checking out. Check in was great.
Stayed 1 night in Sep 2024

10/10 Excellent

Pierre

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great time once again
I’ve been in this hotel numerous years and I am always very satisfied. The staff is amazing, we feel at home every time! On this trip, my wife and I took a massage at the Spa; it was excellent!
Stayed 3 nights in Sep 2024

10/10 Excellent

Marc

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good
Stayed 1 night in Sep 2024

10/10 Excellent

Steve

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice facility. Great restaurant. Shuttle service to the airport.
Stayed 1 night in Sep 2024

6/10 Okay

Tony

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

10/10 Excellent

Derek

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyed the pool area and jacuzzi. The water temperature is great day or night and the pool area is very nice
Stayed 4 nights in Aug 2024

6/10 Okay

Joanne

Liked: Cleanliness
Disliked: Property conditions & facilities
When doing check-in, you need to ask to be shown where pool is, what are the "advantages" billed to you. No one showed us where pool was, wheregym was or even what was free when using gym. Only 2 coffee pods in room, shampoo bottle half empty, and empty snack packaging left in bedside drawer, which means cleaning only half done.. called x 3, always line busy. Our room was far from reception area and upon doing check-in, we were told to go outside and walk to end of building to use far door!!!!
Stayed 2 nights in Aug 2024

6/10 Okay

Verified traveller

Liked: Staff & service
Disliked: Property conditions & facilities
The building needs a renovation. Carpets smelled musty in areas. Daily parking rate was not expected and added to the total cost of the stay.
Stayed 2 nights in Aug 2024

6/10 Okay

Alain

Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
Moyen pour le prix
Le ventilateur est très bruyant. Frais de séjour de 25$ qui sert à quoi? Parking payant en plus qui ne fait pas de sens. L'ensemble du bâtiment vieillissant. Grande chambre confortable.
Stayed 1 night in Aug 2024

10/10 Excellent

Eric

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

4/10 Poor

Duy

Disliked: Property conditions & facilities
Stayed 2 nights in Aug 2024

10/10 Excellent

Darrin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Aug 2024

6/10 Okay

Anne-Marie

Liked: Cleanliness, staff & service
Stayed 2 nights in Aug 2024

10/10 Excellent

Corinne

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Customer service was beyond perfect. Everything was on point. Will definitely be back
Stayed 1 night in Aug 2024

10/10 Excellent

Stevce

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property felt like a mini resort just a short drive to the venter of Quebec City. Travelled with parents and a 7 yr old. Lots of fun activities, from the candy bar to roasting marshmallows to watching Olympics with popcorn. A very positive experience. Also the in room Jacuzzi was wonderful, equip with underwater lights and nice water pressure.
Stayed 2 nights in Aug 2024

8/10 Good

Marie-Noëlle

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

6/10 Okay

Beverly

Travelled with partner
The pool and gardens were lovely. The property itself is old and dated. Do not feel there should have been a charge for parking due to hotel location. The bathroom floor had 3 bobby pins and elastic on the floor from previous guests as well as hair in the bathtub. The pad of paper on the desk had children’s drawings from previous guests. Poor sound insulation, you can hear neighbours talking and creeks of the floor. Breakfast was average, avocados were black. Would most likely not stay again.
Stayed 1 night in Aug 2024

4/10 Poor

Louise

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
I was there a few years ago. It changed so much. Dining room: when we got there, we had no reservation. The receptionist had not tell us. The hostess had us wait for 5 minutes. There was many tables available. At 9:15, the buffet was almost empty, one plate left. Ask for a glass of water (still waiting). Menu was poor. Presentation of plates under zero for a hotel of this caliber. We won’t go back.
Stayed 1 night in Aug 2024

2/10 Terrible

Lise

Stayed 2 nights in Aug 2024

10/10 Excellent

Stephane

Business traveller
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Aug 2024

8/10 Good

Geuntae

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 1 night in Jul 2024