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Earnslaw Lodge

3.0 star property

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Photo gallery for Earnslaw Lodge

Mountain view
Lobby sitting area
Lobby sitting area
Mountain view
Non-Lake Facing Studio | Desk, cots/infant beds, free WiFi, bed sheets

Reviews

8.4 out of 10
Very good

Popular amenities

  • Room service
  • Housekeeping
  • Laundry
  • Free WiFi
  • Restaurant

Explore the area

Map
77 Frankton Road, Queenstown, Otago, 9300
  • Queenstown Gardens
    ‪7 min walk‬
  • TSS Earnslaw Steamship
    ‪14 min walk‬
  • Skyline Queenstown
    ‪19 min walk‬
  • Queenstown (ZQN-Queenstown Intl.)
    ‪7 min drive‬

Room options

View all photos for Lake Facing Kitchenette Studio

Lake Facing Kitchenette Studio | Lake view

Lake Facing Kitchenette Studio

  • Lake view
  • 32 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Single Bed

View all photos for 2 Bedroom Lake View, 2 Bathroom Kitchenette Studio

2 Bedroom Lake View, 2 Bathroom Kitchenette Studio | Private kitchenette | Fridge, microwave, electric kettle

2 Bedroom Lake View, 2 Bathroom Kitchenette Studio

  • Lake view
  • 55 sq m
  • Sleeps 6
  • 2 Queen Beds and 2 Single Beds

View all photos for Lake facing studio

Lake facing studio | Desk, cots/infant beds, free WiFi, bed sheets

Lake facing studio

  • Lake view
  • 28 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Single Bed

View all photos for Courtyard Kitchenette Studio

Courtyard Kitchenette Studio | Desk, cots/infant beds, free WiFi, bed sheets

Courtyard Kitchenette Studio

  • 25 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Single Bed

View all photos for 2 Bedroom Lake View Unit

2 Bedroom Lake View Unit | View from room

2 Bedroom Lake View Unit

  • Lake view
  • 45 sq m
  • Sleeps 5
  • 2 Queen Beds and 1 Single Bed

View all photos for Non-Lake Facing Studio

Non-Lake Facing Studio | Desk, cots/infant beds, free WiFi, bed sheets

Non-Lake Facing Studio

  • 25 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Single Bed

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About this property

Earnslaw Lodge

Motel in Queenstown with free parking
Along with a restaurant, this smoke-free motel has laundry facilities and tour/ticket assistance. Free WiFi in public areas and free self parking are also provided. Other amenities include a reception hall.
Earnslaw Lodge offers 20 accommodations with a hairdryer. Flat-screen televisions are featured in guestrooms. Guests can make use of the in-room fridges and microwaves. Bathrooms include a shower.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is provided on a daily basis.

The recreational activities listed below are available either on-site or nearby; fees may apply.
Our customers tell us that they can't get enough of the helpful staff at Earnslaw Lodge. During your stay, you're just a quick walk from St Josephs Parish. You'll find features such as free WiFi in public areas and free self-parking, plus a restaurant.
  • Free WiFi
  • Free self-parking
  • Enjoy a bite to eat at the restaurant
  • Services include tour or ticket assistance and luggage storage
  • On-site recreation includes helicopter/aeroplane tours
  • Within a 10-minute walk of St Josephs Parish and Queenstown Gardens
There's a restaurant on site. Public spaces have free WiFi. A terrace, ski storage, and tour/ticket assistance are also featured at Earnslaw Lodge. Free self parking is available.

This 3-star Queenstown motel is smoke free.

Earnslaw Lodge has a restaurant on site.
Room service is available.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Onsite parking available only on request
  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • A restaurant

Things to do

  • Bicycle cleaning area
  • Bicycle storage
  • Bicycle tours
  • Helicopter/aeroplane tours
  • Ski storage
  • Snow sports gear

Family friendly

  • Cot (surcharge)
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage

Guest services

  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift
  • Wheelchair-accessible parking

Room amenities

Bedroom

  • Bedsheets provided
  • Cot (surcharge)

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • Electric kettle
  • Microwave
  • Refrigerator
  • Room service

More

  • Desk
  • Heating
  • Phone

Policies

Check-in

Check-in start time: 2 PM; check-in end time: 8 PM
Contactless check-in and check-out are available
Late check-in subject to availability

Check-out

Check-out before 10 AM
Contactless check-out

Special check-in instructions

The property charges 2 per cent for credit card payments
The front desk is open daily from 8:00 AM - 8 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation

Access methods

Front desk (limited hours)

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are available for NZD 30.00 per night.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Crib (infant bed) fee: NZD 30.00 per night
  • Credit card charges are subject to a surcharge of 2 per cent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve on-site parking
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Safety features at this property include a smoke detector and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
The front desk at this property is open daily from 8:00 AM - 8 PM.
To arrange for check-in, guests must contact the property in advance of arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.
Additional extra-person fees apply at check-in for guests not booked prior to arrival.
WiFi is limited to 1 GB per guestroom, per night. A surcharge applies for additional usage.

We should mention

  • Alcohol isn't served at Earnslaw Lodge.

National rating

For the benefit of our customers, we have provided a rating based on our ratings system.

Property is also known as

Earnslaw Lodge
Earnslaw Lodge Queenstown
Earnslaw Queenstown
Earnslaw Hotel Queenstown
Earnslaw
Earnslaw Lodge Motel
Earnslaw Lodge Queenstown
Earnslaw Lodge Motel Queenstown

Earnslaw Lodge Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 267 out of 652 reviews
Rating 8 - Good. 276 out of 652 reviews
Rating 6 - Okay. 77 out of 652 reviews
Rating 4 - Poor. 22 out of 652 reviews
Rating 2 - Terrible. 10 out of 652 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

7.6/10

Amenities

7.8/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

4/10 Poor

María, CABA

Travelled with family
Disliked: Cleanliness, property conditions & facilities
The best thing about the hotel is the view. It should be updated.
Stayed 2 nights in Jan 2025

10/10 Excellent

Kelly

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and beautiful sunsets
Stayed 2 nights in Jan 2025

8/10 Good

Tamara

Liked: Cleanliness, staff & service, amenities
Great location, easy/free parking, lovely view of the lake, great staff, super clean...would definitely recommend!
Stayed 2 nights in Jan 2025

6/10 Okay

Ajith

Value for money
Stayed 3 nights in Dec 2024

10/10 Excellent

Lori

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Convenient and comfortable

Great Convenient and comfortable
Stayed 1 night in Dec 2024

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good location

Good central location but lacking those little extras.
Stayed 3 nights in Dec 2024

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

8/10 Good

Mahbub-A

Travelled with family and small children
Liked: Staff & service, property conditions & facilities
View from our room was good. Easy check in and nice customer care.
Stayed 1 night in Nov 2024

2/10 Terrible

frank

Travelled with group
Disliked: Staff & service, property conditions & facilities
Not very good
Stayed 3 nights in Nov 2024

10/10 Excellent

Salah Aldeen

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Every thing was fantastic I liked the place and the cleaning was excellent
Stayed 3 nights in Nov 2024

10/10 Excellent

Lara

Liked: Cleanliness, staff & service, property conditions & facilities
The owners were very accommodating and allowed us to leave our bags there while we waited to travel home. The rooms are clean and quite large which was perfect for the two of us. Would definitely stay here again.
Stayed 1 night in Oct 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

The Best Decision We Made When Booking New Zealand

It was outstanding and our hosts Vicki and Steve were always accommodating when needed.Due to an unforeseen circumstance we had to come to Queenstown 3 days before the actual reservation time. We had booked a courtyard suite however because we were spending the extra time they upgraded us to lake/mountain view suite. We never asked for a change.They were so nice to suggest it. A perfect view, a perfect location to walk downtown and access buses and a suite that was large the Earnslaw Lodge is a perfect place to stay at when visiting Queenstown.
Stayed 8 nights in Oct 2024

4/10 Poor

sam

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Just about very average… Shower not working properly, no light in bathroom
Stayed 1 night in Oct 2024

6/10 Okay

Nigel

Business traveller
Over priced for whats on offer. Filthy curtains and poor house keeping between nights
Stayed 2 nights in Oct 2024

6/10 Okay

Deborah

Travelled with partner
Liked: Cleanliness, staff & service
Amazing views from our balcony.
Stayed 2 nights in Oct 2024

8/10 Good

Mingzhe

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, service was excellent, special thanks to Vicki, she is a very professional, helpful person. We look forward to stay at Earnslawlodge again.
Stayed 3 nights in Aug 2024

10/10 Excellent

Rajith

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Aug 2024

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Holiday

Great location. Great view.
Stayed 2 nights in Jul 2024

4/10 Poor

Gregory

Liked: Cleanliness, room comfort
Disliked: Staff & service

Avoid this one!

I would not recommend this property. Bed was lumpy. Access to the unit from parking was difficuilt despite being on lower level. T V operation was a mystery. Manager had no idea of how to make TV work. There was no radio. Price was far too high for what one got. Just a bad experience.
Stayed 1 night in Aug 2024

10/10 Excellent

Michele

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Queenstown Stay

Convenient location. Nice views of lake from back balcony. Friendly and helpful owners.
Stayed 4 nights in Jul 2024

8/10 Good

Erin

Stayed 2 nights in Apr 2024

10/10 Excellent

Russell

Travelled with partner
Plenty of room in the unit
Stayed 3 nights in Apr 2024

6/10 Okay

Tim

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

2/10 Terrible

Jacqueline

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

8/10 Good

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good Value in Queenstown

Large spacious room and comfortable bed. Parking a valuable benefit. Helpful front desk. Easy walk to central shops and restaurants. Long-term road works outside in main road the only concern.
Stayed 2 nights in Mar 2024