Eco-certified Queenstown hostel in Queenstown City Centre with a rooftop terrace
A bar/lounge, a rooftop terrace and a microwave in a common area are available at this smoke-free hostel. WiFi in public areas is free. Other amenities include a fridge in a common area, concierge services and laundry facilities.
LyLo Queenstown offers 52 air-conditioned accommodations, with shared/communal kitchens. Smart televisions come with digital channels.
Bathrooms include a shower. Guests can surf the web using complimentary wireless Internet access.
The recreational activities listed below are available either on-site or nearby; fees may apply.
LyLo Queenstown's great location gets high marks from our customers. During your stay, you're just a quick walk from Queenstown Mall. Free WiFi in public areas, a bar and a rooftop terrace are available.
Free WiFi
Enjoy drinks at the bar/lounge
Services include a concierge, tour or ticket assistance and luggage storage
Guests have great things to say about the location and the helpful staff
Steps from Skycity Queenstown Casino and Toi o Tahuna
As a guest of LyLo Queenstown, you'll find a rooftop terrace, a vending machine, and multilingual staff. Public spaces have free WiFi. You can enjoy a drink at the bar/lounge. The eco-certified LyLo Queenstown also features tour/ticket assistance, concierge services, and laundry facilities.
This 5-star Queenstown hostel is smoke free.
Awards and affiliations
Eco-certified property
This property participates in Qualmark Sustainable Tourism Business Award – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.
Languages
English, Portuguese
Property amenities
Internet
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Parking and transport
24-hour offsite parking (NZD 30 per day); reservations required
Ski shuttle nearby
Limited on-site parking
Food and drink
A bar/lounge
Family friendly
Laundry facilities
Conveniences
24-hour front desk
Laundry facilities
Luggage storage
Shared microwave
Shared refrigerator
Vending machine
Guest services
Concierge services
Multilingual staff
Tour and ticket assistance
Outdoors
In the mountains
Rooftop terrace
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Handrails in stairways
Lift
Stair-free path to entrance
Wheelchair accessible (may have limitations)
Wheelchair-accessible concierge desk
Wheelchair-accessible lounge
Wheelchair-accessible path of travel
Wheelchair-accessible public bathroom
Wheelchair-accessible registration desk
Wheelchair-accessible restaurant
Room amenities
Bedroom
Bedsheets provided
Bathroom
Shower
Towels provided
Entertainment
Smart TV with digital channels
Food and drink
Shared kitchen access
More
Air conditioning
Heating (climate-controlled)
Policies
Check-in
Check-in start time: 3:00 PM; check-in end time: 5:30 AM
Early check-in subject to availability
Early check-in fee: NZD 15
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 18
Check-out
Check-out before 10 AM
Contactless check-out
Late check-out subject to availability
Late check-out fee: NZD 15
Express check-out available
Special check-in instructions
The property charges 2.00 per cent for credit card payments
The host will greet guests on arrival
Access methods
Staffed front desk
Pets
No pets allowed, but service animals are welcome
Children and extra beds
Children are welcome.
Rollaway/extra beds are not available.
Payment types at the property
Important information
Optional extras
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
Nearby parking fee: NZD 30 per day(591 ft away; open 24 hours)
Early check-in fee: NZD 15 (subject to availability)
Late check-out fee: NZD 15 (subject to availability)
Credit card charges are subject to a surcharge of 2.00 per cent
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
You need to know
This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
On-site parties or group events are strictly prohibited
Safety features at this property include a fire extinguisher and a security system
The host will greet guests on arrival.
We should mention
Registered guests are the only ones allowed to be in guestrooms.
Alcohol isn't allowed at LyLo Queenstown.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
National rating
Rating provided by Qualmark®, source of official star ratings for accommodation in New Zealand.
Property is also known as
JUCY Snooze Queenstown Hostel
JUCY Snooze Hostel
JUCY Snooze Queenstown
LyLo Queenstown Queenstown
LyLo Queenstown Reviews
Reviews
8.6
Excellent
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
Property was centrally located. Staff were very helpful. We got a quiets nights sleep. Room and linen were clean. Overall it is a great place, and would definitely stay again and recommend to others.
Corey
Stayed 1 night in Oct 2024
2/10 Terrible
karen
22 Oct 2024
Liked: Staff & service
we expected a studio room with a window, kitchenette and a carpark. we got a box for a room that only fitted a bed that you couldnt walk around, no window and a gap of approx 800 mm between bed and wall, no room for a even a chair, also no carpark was available. as this was the only night in queenstown we felt sick and extremely dissapointed . we couldnt upgrade nor get our money back. we walked out, forfeited our money and booked another lovely room up the road for the same price.
Staff were lovely and available all hours of the day. Beds, toilets and showers were clean. Lockers under beds were good for storing my luggage. Lylo has a room to store people's luggage after they check out and before they leave. Very close to the bus stop and Queenstown city centre.
A seriously good stay! Check in was easy, Lylo is close to everything which makes it worthwhile straight up. I was in an 8 pod room and everything about it was great, bed was way more comfortable than I expected, privacy if you need it but good for a solo traveller with plenty of opportunity to socialise. Bathrooms were pretty good as far as a hostel goes, the staff keep the place very clean and tidy, and were there to help with any questions that I had. Highly recommended and I’ll be staying again next time I’m in town.
Prime location - Lylo was located close to the Coronet Peak and The Remarkables Snow Center.
Walkable distance to town and had supermarkets/cafes/restaurants nearby.
Small rooms but clean and comfy!
LyLo was perfect for my one night stay. I had a Queen En Suite and it met all my needs. The staff was super friendly and they were helpful when the dryer didn’t dry my clothes all the way. I went to buy another coin for extra time and the receptionist was kind enough to give me an extra coin without charge. It was a kind gesture and much appreciated after a long travel day. Everything here was clean and no weird hostel smell. The only thing I found frustrating was my key card wouldn’t work to get into the laundry as it was on the ground floor and my room was on the 2nd floor. So I had to either wait for the receptionist to open for me or awkwardly ask someone to let me in when I needed to tend to my laundry. They have a really cool lounge on the top floor as well that I wished I had more time to enjoy.
Very clean and perfect room for our stay. The kitchen was a little small and could tell people were living there, needed a good clean out. Laundry facilities were a bit of a rip off but service was awesome, AMAZING location, good value for money, will be back for sure.
The location is incredible. The Wi-Fi is subpar. It worked decently-ish on my phone, but it dropped from my laptop every five minutes... And I wasn't streaming anything. Just trying to book hostels for upcoming nights. I chose to stay in a private room with a private bathroom. It was tiny, but the bed was comfortable. The room was freezing though. There was a small electric fan heater, but I didn't want to leave that on all night... So both nights I stayed there I woke up a couple of times in the middle of the night because of the cold and I'd put the heater on for half an hour or so. That was quite inconvenient. It would be great for Lylo to invest in better comforters/blankets so we don't freeze in our sleep.
Roxane
Stayed 2 nights in Jun 2024
6/10 Okay
Katie-Rose
Travelled with partner
23 Jun 2024
Liked: Cleanliness, staff & service
Very convenient location! Staff were so lovely, everyone we interacted with was so kind. Has a handy luggage storage option which was amazing. Room was very very small. We knew it was going to be a small room but it was way smaller than expected. Glad I booked the balcony room as it made it feel less compacted but everything else was pretty decent.
Lylo was an awesome place to stay. Staff is kind, fun, and friendly. Lylo hosts events each night so meeting people & making friends was easy. Loved my time there!
This place understands hospitality. I was thoroughly pleased with my stay. If you have any issues while you are there, talk to the reception. They listen and make things right. Keep up that way of service Lylo!
The location is good and convenient because we don't drive. But set up of the double bed is not good. There's a pillar beside the bed which prevented for two of us to sleep properly on the bed. We have to climb to the bed.