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El Relox Hotel & Spa

3.0 star property

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for El Relox Hotel & Spa

Outdoor pool
Outdoor pool
Interior detail
Interior detail
Tennis court

Reviews

7.6 out of 10

Good

Popular amenities

  • Gym
  • Bar
  • Pool
  • Breakfast available
  • Room service
  • Parking included

Explore the area

Map
8 Morelos Norte Centro, Tequisquiapan, QUE, 76750
  • La Pila Park
    1 min walk
  • Museo Tierra de Alonso
    1 min walk
  • Querétaro Bus Terminal
    50 min drive
  • Querétaro, Querétaro (QRO-Querétaro Intl.)
    42 min drive

Room options

View all photos for Standard Room, 2 Double Beds, Non Smoking

Standard Room, 2 Double Beds, Non Smoking | Iron/ironing board, free WiFi

Standard Room, 2 Double Beds, Non Smoking

  • Sleeps 4
  • 2 Double Beds

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About this property

El Relox Hotel & Spa

Tequisquiapan hotel in Downtown Tequisquiapan with fitness centre and 24-hour front desk
This smoke-free hotel features an outdoor pool, a restaurant and a fitness centre. Free WiFi in public areas and free self parking are also provided. Additionally, a poolside bar, a snack bar/deli and a conference centre are on-site.
El Relox Hotel & Spa offers 99 accommodations with an iron/ironing board and a ceiling fan. 32-inch plasma televisions come with cable channels. Guests can surf the web using complimentary wireless Internet access. Housekeeping is offered on a daily basis and hairdryers can be requested.
Recreational amenities at the hotel include an outdoor pool and a fitness centre.
During your stay at El Relox Hotel & Spa, you're just a quick walk from La Pila Park. You'll find features such as free WiFi in public areas and free self-parking, plus an outdoor pool.
  • Free WiFi
  • Free self-parking
  • Drinking and dining options include a coffee shop, a restaurant and a poolside bar
  • Full breakfast served daily for a fee
  • Take a swim in the outdoor pool
  • Amenities include 3 meeting rooms, a conference centre and a terrace
  • On-site recreation includes a gym
  • Steps from La Pila Park and Ezequiel Montes Street Market
El Relox Hotel & Spa offers its guests an outdoor pool and a fitness centre. Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at the pool bar. Public spaces have free WiFi.

There are 3 meeting rooms available. El Relox Hotel & Spa also features a terrace, a garden, and room service (during limited hours). Limited free parking is available on a first-come, first-served basis.

This 3-star Tequisquiapan hotel is smoke free.

For a fee, guests can enjoy a full breakfast daily from 8:00 AM to 12:30 PM.
El mirador – On-site restaurant.
Room service (during limited hours) is available.

Languages

Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site parking

Food and drink

  • Daily full breakfast available 8:00 AM to 12:30 PM for a fee: MXN 170 for adults and MXN 170 for children
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • El mirador

Things to do

  • Gym
  • Outdoor pool
  • TV in common areas

Family friendly

  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Housekeeping (daily)

Business services

  • 3 meeting rooms
  • Conference centre

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift
  • Wheelchair accessible (may have limitations)

Room amenities

Bathroom

  • Hair dryer (on request)
  • Private bathroom
  • Towels provided

Entertainment

  • 32-inch plasma TV with cable channels

Food and drink

  • Limited room service

More

  • Ceiling fan
  • Iron/ironing board

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 10:00 PM
Minimum check-in age - 18

Check-out

Check-out before 1:00 PM

Special check-in instructions

Front desk staff will greet guests on arrival

Renovations and closures

The following facilities are closed on Tuesday, Wednesday, Thursday, Friday and Saturday:
  • Hot springs

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: from approximately MXN 170 for adults and from MXN 170 for children

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher, a security system and a first aid kit
Front desk staff will greet guests on arrival.

We should mention

  • Pool access available from 9:00 AM to 8:00 PM
  • Up to 2 children aged 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Hotel El Relox Tequisquiapan
El Relox Tequisquiapan
El Relox
El Relox Hotel & Spa Hotel
El Relox Hotel & Spa Tequisquiapan
El Relox Hotel & Spa Hotel Tequisquiapan

El Relox Hotel & Spa Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 58 out of 227 reviews" "
Rating 8 - Good. 91 out of 227 reviews" "
Rating 6 - Okay. 50 out of 227 reviews" "
Rating 4 - Poor. 15 out of 227 reviews" "
Rating 2 - Terrible. 13 out of 227 reviews" "

7.8/10

Cleanliness

8.0/10

Staff & service

7.2/10

Amenities

7.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

8/10 Good

Robin

Travelled with family
Liked: Cleanliness, property conditions & facilities
Big mistake removing the sauna!!!
Remove the sauna / vapor Big Mistake Ever !!!
Stayed 5 nights in Aug 2022

6/10 Okay

Rosenda

Stayed 3 nights in Aug 2022

4/10 Poor

Jose Francisco

Disliked: Staff & service, property conditions & facilities
Awful experience!!!!!!
Roaches in the bed an bath ventilator not in sink with the lights phones did not work front desk did not present the room no water in the room for overnight no iron board iron in the room safe box had no key. Restaurant not enough personnel, dishes in the buffet old service on the menu took to long.
Stayed 2 nights in May 2022

6/10 Okay

RORY

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Sep 2021

8/10 Good

Enrique Rojas

Stayed 1 night in Aug 2021

4/10 Poor

Tonje Indreraak

Liked: Room comfort
Disliked: Cleanliness, staff & service
Very low levels of service, but centric place. Cleanliness way below Covid-standards, this could easily be fixed by the hotel if they were more service minded.
Stayed 1 night in Jul 2021

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
Nice gardens and fountains. Very, very friendly staff, although there isn't anyone walking around checking on you, you have to either call or go to the front (E.g., drinks by the pool). Great location and feels safe. Even though it's a 'spa', there isn't anyone actually there and the hotel just calls someone to come. Very relaxing!
Stayed 1 night in May 2021

10/10 Excellent

Ana karla

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2021

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location, good choice.
El Relox has a GREAT location, right in town, and easy walking to everything. The convenient and secure parking is welcome. The rooms and common areas are all clean. We didn't use the restaurant, so can't really comment. The hotel seems to be popular with families, but there was no undesired noise.
Stayed 1 night in Aug 2020

6/10 Okay

KRISTIAN

Travelled with family
Liked: Cleanliness, staff & service
Stayed 1 night in Aug 2020

8/10 Good

Edgar

Liked: Staff & service, room comfort
Disliked: Property conditions & facilities
Stayed 1 night in Jan 2020

10/10 Excellent

Omar

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente ubicación, precio, calidad e instalaciones
Stayed 2 nights in Aug 2019

8/10 Good

Gabriel O

Liked: Cleanliness, staff & service
Good city escape!
Great place, walking distance from everything you need in Tequis, the hotel is old but nice for the weekend.
Stayed 2 nights in Apr 2019

4/10 Poor

Mario

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
El peor servicio de todo su personal !!
El peor servicio que he tenido en años !! Mucho del personal no le importa nada de atencion , restaurante, bares , albercas , todos con la peor actitud de servicio , y toallas con hoyos !!
Stayed 1 night in Mar 2019

8/10 Good

Corbin

Liked: Cleanliness, staff & service, room comfort
Visit to Tequisquiapan
We enjoyed our stay in Tequisquiapan. Hotel El Rolex has beautiful gardens. The hotel is old and run down but the rooms are clean. Sadly for us, the swimming pool was too cold to swim in. Other guests seem to feel free to play very loud music when they are around the pool, so we were glad we had earplugs. The proximity of the hotel to the plaza is great!
Stayed 3 nights in Mar 2019

10/10 Excellent

maura

Stayed 1 night in Jun 2022

4/10 Poor

Jorge alberto

Travelled with partner
Liked: Staff & service
Es un hotel tan sencilllo, las camas son incómodas y se escucha absolutamente todo de las otras habitaciones, la verdad no me gustó!!
Stayed 1 night in May 2022

8/10 Good

Jose Luis Martinez

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nuestra primera visita al Relox, me gustó, lo recomiendo cuenta con estacionamiento, algo complicado encontrar en Tequis. amplias instalaciones, me encantaron los jardínes, las habitaciones muy limpias. personal amable.
Stayed 1 night in May 2022

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
En general bien
Stayed 1 night in May 2022

6/10 Okay

Octavio

Desagradable
La verdad muy mal, el acceso al hotel muy difícil al momento de reservar no nos comentaron , la habitación ya muy deterioradas, Los colchones viejos almohadas muy mal.. En si para el costo no hay ni agua en la habitacion , hay que ir por allá al otro edificio y es de garrafón rellenado !!
Stayed 1 night in May 2022

8/10 Good

María del Socorro

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2022

6/10 Okay

Alejandra

Travelled with family and small children
Disliked: Cleanliness, staff & service
Cuidados sus jardines
Stayed 2 nights in May 2022

10/10 Excellent

Ana

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
La gente que atiende es muy amable y servicial
Stayed 2 nights in May 2022

4/10 Poor

Luis

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Muy bonitas instalaciones pero descuidadas, nuestra habitación olía feo, durante toda la estancia a orines, nos salió una cucaracha. Pedí por mail dos veces una sola de ducha que ofrecieron llevarme al responder mi primer mail, me n un segundo mail, la volví a pedir y nunca la llevaron. Gracias
Stayed 3 nights in Apr 2022

10/10 Excellent

Francisco

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
de rol
muy limpio, las instalaciones con excelente mantenimiento. La cafetería (bar) excelente.
Stayed 2 nights in Apr 2022