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Gran Hotel de Querétaro

3.5 star property
VIP Access

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Gran Hotel de Querétaro

Front of property
Hallway
Interior entrance
View from room
Front of property

Reviews

9.0 out of 10

Wonderful

Popular amenities

  • Parking available
  • Laundry
  • 24/7 front desk
  • Housekeeping
  • Air conditioning
  • Free WiFi

Explore the area

Map
Juaréz Sur No. 5, Querétaro, QUE, 76000
  • Zenea Garden
    1 min walk
  • Plaza de Armas
    5 min walk
  • Querétaro Cathedral
    7 min walk
  • Querétaro, Querétaro (QRO-Querétaro Intl.)
    37 min drive
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About this property

Gran Hotel de Querétaro

Querétaro hotel in Downtown Querétaro with a 24-hour front desk
This smoke-free hotel features self parking, a business centre and concierge services. WiFi in public areas is free. Additionally, dry cleaning, laundry facilities and a 24-hour front desk are on-site.
Gran Hotel de Querétaro offers 42 accommodations with laptop-compatible safes and free newspapers. 32-inch plasma televisions come with cable channels. Bathrooms include a shower, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include coffee/tea makers and an iron/ironing board. Housekeeping is provided on a daily basis.

The recreational activities listed below are available either on-site or nearby; fees may apply.
Our customers tell us they can't get enough of Gran Hotel de Querétaro's great location. During your stay, you're just a quick walk from Zenea Garden. Enjoy features like free WiFi in public areas, plus a business centre and dry cleaning service.
  • Free WiFi
  • Self-parking available for a fee
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes bicycles to rent
  • Guests have great things to say about the helpful staff and the location
  • Steps from Zenea Garden and Querétaro Regional Museum
WiFi is free in public spaces. Business amenities include a business centre and meeting rooms. The business-friendly Gran Hotel de Querétaro also features tour/ticket assistance, concierge services, and complimentary newspapers in the lobby. Parking is available for a fee.

This 3.5-star Querétaro hotel is smoke free.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour offsite parking (MXN 190 per night)
  • Parking on site (MXN 190 per night)

Family friendly

  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Business centre
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)

More

  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 32-inch plasma TV with cable channels

Food and drink

  • Coffee/tea maker

More

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Desk
  • Free daily newspapers
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival
If you are planning to arrive after 5:30 AM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self-parking fee: MXN 190 per night
  • Nearby parking fee: MXN 190 per night(33 ft away; open 24 hours)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a security system and window guards
Guests arriving after 5:30 AM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival.

Property is also known as

Gran de Querétaro
Gran de Querétaro Queretaro
Gran Hotel de Querétaro
Gran Hotel de Querétaro Queretaro
Gran Hotel Querétaro Queretaro
Gran Hotel Querétaro
Gran Querétaro Queretaro
Gran Querétaro
Gran Hotel de Querétaro Hotel
Gran Hotel de Querétaro Querétaro
Gran Hotel de Querétaro Hotel Querétaro

Gran Hotel de Querétaro Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 616 out of 1000 reviews" "
Rating 8 - Good. 248 out of 1000 reviews" "
Rating 6 - Okay. 83 out of 1000 reviews" "
Rating 4 - Poor. 38 out of 1000 reviews" "
Rating 2 - Terrible. 15 out of 1000 reviews" "

9.2/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

8/10 Good

George

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

6/10 Okay

Marian

Travelled with partner
The shower water flow was slow. Room needed more vacuumed.
Stayed 5 nights in Aug 2024

10/10 Excellent

James

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love that the staff friendly and easy to work with.
Stayed 1 night in Aug 2024

10/10 Excellent

Patricia

Stayed 5 nights in Jul 2024

8/10 Good

Robert Lawrence

Liked: Cleanliness, staff & service
Nice hotel, friendly professional staff. Water pressure low and no power to your room if there is a power failure. Generator only powers the main floor.
Stayed 7 nights in Jul 2024

4/10 Poor

Heather

Travelled with family
Disliked: Property conditions & facilities
The loudest hotel I've ever stayed in. Hotel is run down. No breakfast on the weekends. Good location
Stayed 4 nights in Jul 2024

6/10 Okay

Angelica

Travelled with family
No luz y no previeron lámparas
Stayed 1 night in Jul 2024

6/10 Okay

Michael

Liked: Cleanliness
Disliked: Staff & service
No shampoo or shower gel in the shower. Then didn’t refill after requesting the 2nd day.
Stayed 2 nights in Jul 2024

8/10 Good

Wesley

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful old hotel!
Unique old hotel in centro, just what we were looking for! Right on the central Jardín and lots of fun activity around the area on the weekend. Service was first-class. Cleanliness was good. The only small negative was no wash cloths in the room, but some were brought up within minutes. Also, the shower liquid soap and conditioner were empty.
Jew from balcony, Room 130
Church on the Jardín across the street
Band and dancing at the jardín in centro on Sunday night.
Stayed 1 night in Jul 2024

10/10 Excellent

Alan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent I loved my stay
Excellent I loved my stay!
Stayed 1 night in Jul 2024

6/10 Okay

Margarita

Stayed 1 night in Jul 2024

10/10 Excellent

Lucia

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente servicio ! Muy céntrico , cómodo y excelente atención
Stayed 5 nights in Jul 2024

10/10 Excellent

Jaime M

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2024

4/10 Poor

Michael

Stayed 1 night in Jul 2024

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Love the view!
Stayed 1 night in Jul 2024

8/10 Good

David

Business traveller
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The hotel is good. Could be a truly great hotel, the building has SO MUCH POTENTIAL. But it’s a bit dated. Nonetheless, if the hotel is simply to sleep and rest, shower, and have your stuff, this hotel is great. Fantastic staff.
Stayed 3 nights in Jun 2024

10/10 Excellent

Norma

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staffers were incredible; they were so helpful And attentive is the best. They make us feel happy
Stayed 3 nights in Jun 2024

8/10 Good

David

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good stay at Gran Hotel
Check in was absolutely easy! The hotel lobby and hall ways are extremely nice and fancy. The rooms are spacious, but you can tell certain things are old/cheap. To be picky, the iron and board were very cheap and it was hard to iron shirts. Lastly, the air conditioning unit didn’t really work. Aside from these things. It was a good stay.
Stayed 2 nights in Jun 2024

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful environment and very pleasant staff
Stayed 1 night in Jun 2024

10/10 Excellent

Kazuyoshi, San Luis Potosí

Stayed 2 nights in Mar 2024

10/10 Excellent

Gerardo

Stayed 2 nights in Jun 2024

10/10 Excellent

Primy, Prairieville

Stayed 2 nights in Jun 2024

10/10 Excellent

Gerardo

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The derives is great They welcome us and the Hotel is beautiful clean and comfortable Thank you 🙏 Thank you 🙏
Stayed 1 night in Jun 2024

10/10 Excellent

A

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Customer service skills outstanding!
This is one of the BEST kept secrets of Queretaro's downtown. The staff, in particular, Gaby, Jonathan, and Vandia, are not only PLEASANT, helpful, but polite and their customer service skills are great! Thank you from my heart!
Stayed 1 night in Jun 2024

10/10 Excellent

TERESA, Kihei

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful ! great location but most of all hotel staff are incredibly friendly and helpful always with the smile on their faces… Not to mention the restaurants downstairs great food live music that creates a great ambience. Gran Hotel Queretaro highly recommended!!!! 5⭐️⭐️⭐️⭐️⭐️
Stayed 2 nights in May 2024