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Hotel castillon

3.0 star property

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your current months are February, 2025 and March, 2025.
February 2025
March 2025

Photo gallery for Hotel castillon

Reception
Reception
Shower, rainfall showerhead, towels
Reception
Terrace/patio

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Breakfast available
  • Laundry
  • Parking included
  • Free WiFi

Explore the area

Map
38 C. Independencia Zona Centro, Ezequiel Montes, QUE, 76680
  • Museo del Dulce
    ‪6 min walk‬
  • Pena de Bernal
    ‪20 min walk‬
  • Viñedos Donato
    ‪13 min drive‬
  • Querétaro, Querétaro (QRO-Querétaro Intl.)
    ‪29 min drive‬

Room options

View all photos for Family Double Room

Free WiFi, bed sheets

Family Double Room

  • Sleeps 4
  • 2 Double Beds

View all photos for Classic Room

Shower, rainfall showerhead, towels

Classic Room

  • Sleeps 2
  • 1 King Bed

View all photos for Classic Room

Free WiFi, bed sheets

Classic Room

  • Sleeps 2
  • 1 King Bed

View all photos for Classic Room

Free WiFi, bed sheets

Classic Room

  • Sleeps 3
  • 1 King Bed

View all photos for Comfort Triple Room

Comfort Triple Room | Free WiFi, bed sheets

Comfort Triple Room

  • Sleeps 6
  • 1 King Bed and 2 Double Beds

View all photos for Classic Double Room

Free WiFi, bed sheets

Classic Double Room

  • Sleeps 5
  • 2 Double Beds

View all photos for Room

Free WiFi, bed sheets

Room

  • Sleeps 2
  • 1 King Bed

View all photos for Economy Room

Economy Room | Free WiFi, bed sheets

Economy Room

  • Sleeps 2
  • 1 Double Bed

View all photos for Classic Room

Free WiFi, bed sheets

Classic Room

  • Sleeps 5
  • 2 Double Beds and 1 Single Bed

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About this property

Hotel castillon

Hotel with free parking, near Pena de Bernal
Along with laundry facilities, this hotel has free self-parking and free Wi-Fi in public areas.
Hotel castillon offers 9 accommodations. This Ezequiel Montes hotel provides complimentary wireless Internet access, with a speed of 100+ Mbps (good for 1–2 people or up to 6 devices). Bathrooms include a shower with a rainfall showerhead.
Our customers tell us that they can't get enough of the helpful staff at Hotel castillon. During your stay, you're just a quick walk from Museo del Dulce. Features include free WiFi in public areas and free self-parking, plus breakfast (surcharge).
  • Free Wi-Fi (speed: 100+ Mbps (good for 1–2 people or up to 6 devices))
  • Free self-parking
  • Continental breakfast served daily for a fee
  • Services include luggage storage
  • 6 minutes on foot from Museo del Dulce and a 3-minute drive from Pena de Bernal
Hotel castillon offers its guests laundry facilities. Public spaces have free WiFi. Self parking is free.

Smoking is allowed in designated areas at this 3-star Ezequiel Montes hotel.

For a fee, guests can enjoy a continental breakfast daily from 9:00 AM to noon.

Languages

Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Free covered self parking on site

Food and drink

  • Daily continental breakfast available 9:00 AM to noon for a fee: MXN 100 for adults and MXN 100 for children

Family friendly

  • Laundry facilities

Conveniences

  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Front entrance ramp
  • Upper floors accessible by stairs only
  • Wheelchair accessible (may have limitations)
  • Wheelchairs on site

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels provided

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

The front desk is open daily from 10:00 AM - 10:00 PM
Front desk staffed during limited hours
This property doesn't offer after-hours check-in

Access methods

Front desk (limited hours)

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: from approximately MXN 100 for adults and from MXN 100 for children

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher
The front desk at this property is open daily from 10:00 AM - 10:00 PM.
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property.

Property is also known as

Hotel castillon Hotel
Hotel castillon Ezequiel Montes
Hotel castillon Hotel Ezequiel Montes

Hotel castillon Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 92 out of 119 reviews" "
Rating 8 - Good. 20 out of 119 reviews" "
Rating 6 - Okay. 4 out of 119 reviews" "
Rating 4 - Poor. 2 out of 119 reviews" "
Rating 2 - Terrible. 1 out of 119 reviews" "

9.6/10

Cleanliness

9.8/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

2/10 Terrible

Susan

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The young lady who checked us in was efficient and extremely helpful. The interior and exterior of the hotel is run down. The room hadn't been cleaned despite it being an hour past check-in. The room was worn and felt dirty. The walls are thin so that voices, tv's, dogs, music and road noise are easily heard. This is an open motel on a busy street. There was no hot water in the shower and pressure was low. The folded bath mat hadn't been changed and was very dirty. At 4:00 AM there were no lights on anywhere which requires using two staircases in the dark and a high step up/down to the second floor landing level. The hotel lobby was locked. As the driver started the car, a hotel employee ran out to ask about the key, which was left in the room since the lobby wasn't accessible. The property was chosen due to the airport access communicated at the time of booking. It turned out to be no closer to the airport than the Centro Historico area of Queretaro. The town of Bernal was charming, however.
Stayed 1 night in Oct 2024

10/10 Excellent

Patricia

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Very clean and cozy hotel. Walkable to main part of the town. Great customer service. Very good breakfast.
Stayed 1 night in Oct 2024

10/10 Excellent

Jesus

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente Lugar
Excelente lugar familiar con diseños hermosos, a mis ninas les encantó el tema de princesa. Regresaremos de nuevo con más tiempo.
Stayed 1 night in Jul 2024

8/10 Good

Antonio

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Es un buen lugar,los cuartos limpios, cerca de lugares turísticos etc.
Stayed 2 nights in Jul 2024

10/10 Excellent

Papla

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved
Stayed 1 night in Apr 2024

10/10 Excellent

Rafael

Travelled with family, Travelled with family and small children, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente atención, enfoque en servicio al cliente
Stayed 1 night in Apr 2024

10/10 Excellent

Guillermo

Travelled with family, Travelled with pets
The hotel it’s really clean and nice, great service!
Stayed 1 night in Mar 2024

10/10 Excellent

Mayra

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Small Boutique Hotel walking distance from town center. Staff was incredible. Gave us great recommendations. Friendly and so caring. Highly recommend this place
Stayed 2 nights in Mar 2024

10/10 Excellent

Maik

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
You should definitely stay there
Amazing hotel!!!! We have been treated like royalty, any little thing that we needed the owner was able to provide for us and much much more! I can’t recommend this place enough!! Super clean room to and beautiful hotel! 11/10
Stayed 2 nights in Jan 2024

10/10 Excellent

Maria

Stayed 1 night in Nov 2023

10/10 Excellent

Laura Leticia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent place
Fue perfecta estadía, el personal super amables, habitaciones limpias y comodas
Stayed 1 night in Nov 2023

10/10 Excellent

Enriqueta, Pomona

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
El hotel esta muy bonito. La propietaria una excelente persona la Sra Susie se porto super super bien...hotel super recomendable hay muchas opciones para comer alrededor. La calle q lleva a la Peña son solo unas cuadras...definitivamente regresaria al hotel q por cierto la decoracion vintage esta padrisima...gracias x recibirnos asi Sra Susie
Stayed 3 nights in Oct 2023

10/10 Excellent

Veronica

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a plesasant stay. Small hotel, but nice and cozy. Had parking inside, rooms were clean, spacious, had a fan, TV, wifi. The staff is very kind, friendly, and give helpful with recommendations. They greet you with 2 big water bottles, which we appreciated a lot. Very recommended.
Stayed 1 night in Sep 2023

10/10 Excellent

Fabiola Brisel

Liked: Cleanliness, staff & service, property conditions & facilities
Muy bonito
Stayed 1 night in Oct 2024

10/10 Excellent

Elizabeth

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lugar limpio, seguro y amables
Stayed 1 night in Oct 2024

8/10 Good

Angel, salina cruz

Travelled with family
Liked: Cleanliness, staff & service
Señal de wifi del internet no llega a los cuartos planta alta.
Stayed 1 night in Oct 2024

4/10 Poor

Víctor Manuel

Travelled with family
Liked: Cleanliness, room comfort
Tardaron mucho en darme la habitación porque decían que esta aplicación no funcionaba con ellos y no hay agua caliente en los días nublados por el calentador solar.
Stayed 1 night in Oct 2024

8/10 Good

RUTH, MEXICO

Liked: Cleanliness, staff & service, property conditions & facilities
El personal es super amable, la ubicación esta muy adecuada para no utilizar carro!
Stayed 1 night in Oct 2024

10/10 Excellent

Gisela

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
El personal muy amable y atento
Stayed 1 night in Oct 2024

10/10 Excellent

katya

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy atentos a lo que necesitábamos , un lugar muy tranquilo
Stayed 4 nights in Aug 2024

10/10 Excellent

Mariana

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Todo muy bien, el lugar es tal como lo describen. La atención muy buena
Stayed 1 night in Sep 2024

10/10 Excellent

Cecilia

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Me gusto el servicio del pensonal y la higiene del lugar.
Stayed 1 night in Oct 2024

10/10 Excellent

Monica

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Me encanto ... si regreso
Stayed 1 night in Sep 2024

10/10 Excellent

Lic. Gloria

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Buena ubicacion, muy limpio todo, muy buena atencion, queda muy cerca del centro y de la peña
Stayed 1 night in Sep 2024

8/10 Good

Karla

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lugar céntrico y perfecto para descansar.
Stayed 1 night in Sep 2024