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Habitación Familiar

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Habitacion Estandar (Pet Friendly)

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

Habitación Doble Individual

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

Habitación Queen Size

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Hotel Description

During your stay at Hotel West Refugio, you'll be within walking distance of Senor del Sacro Monte Temple. Features include free WiFi in public areas, plus an outdoor pool and a poolside bar. This property offers pet-friendly amenities, such as food and water bowls.

  • Free WiFi
  • Drinking options include a poolside bar and a bar/lounge
  • Take a swim in the outdoor pool
  • Amenities include a terrace
  • Within a 15-minute walk of Senor del Sacro Monte Temple and Nuestra Senora de Guadalupe Church
  • Pet-friendly amenities are available, including food and water bowls

Property Features

Hotel West Refugio offers its guests an outdoor pool, a terrace, and a garden. WiFi is free in public spaces. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. This San Juan del Río hotel is smoke free.

  • 10 guestrooms or units
  • Poolside lounge chairs
  • Front desk (limited hours)
  • Terrace
  • Garden
  • No smoking on site
  • Bar or lounge
  • Bar by the pool

Family Friendly Amenities

  • Number of outdoor pools - 1
  • Free WiFi
  • Refrigerator
  • Microwave

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Parking (limited spaces) , Free parking nearby

Room Amenities

Hotel West Refugio offers 10 accommodations, which are accessible via exterior corridors and feature shared/communal kitchens and a ceiling fan. This individually decorated and furnished accommodation includes desks. Beds feature down duvets. Guests can make use of the in-room fridges and microwaves. Bathrooms include a shower. This San Juan del Río hotel provides complimentary wireless Internet access. 34-inch Smart televisions come with digital channels, first-run films and Netflix. Housekeeping is provided on a daily basis.

  • Communal kitchen access
  • Smart television
  • Digital channels
  • First-run films
  • Netflix
  • Fridge
  • Microwave
  • Down blanket
  • Shower
  • Housekeeping (daily)
  • Desk
  • Blackout curtains
  • Exterior corridor access
  • Ceiling fan
  • Ensuite bathroom
  • Unique furnishings
  • Unique decor

Nearby Activities

Recreational amenities at the hotel include an outdoor pool.

Hotel Policies

Check-in

  • Check-in time starts at 2:30 PM
  • Check-in time ends at 11:00 PM
  • Minimum check-in age is: 18

Special check-in instructions:

The front desk is open daily from 7:00 AM - 11:00 PM. This property doesn't offer after-hours check-in. To make arrangements for check-in, please contact the property at least 24 hours before arrival using the information on the booking confirmation. Guests will receive an email 24 hours before arrival with check-in instructions. The front desk is staffed during limited hours.

The front desk at this property is open daily from 7:00 AM - 11:00 PM.
This property doesn't offer after-hours check-in. To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests will receive an email 24 hours before arrival with check-in information. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 1:00 PM

Payment types

Children and extra beds

  • Children are welcome.

Pet Policy

  • Pets are welcome
  • Only dogs and cats are allowed
  • Maximum 2 pets
  • Pets cannot be left unattended
  • Food and water bowls are available
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmationService animals are exempt from fees.

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards and debit cards; cash is not accepted

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express and debit cards. Cash is not accepted.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Front desk opens daily at 7:00 AM
  • Front desk closes daily at 11:00 PM
  • Pets cannot be left unattended
  • Contactless check-out is available
  • Pets allowed in specific rooms only
  • Staffed front desk
  • Guest will receive an email before arrival 24 hours
  • Contactless check-in is available
  • Guests will receive an email with special check-in instructions
  • No lifts
  • Debit cards

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Credit card charges are subject to a surcharge of 5 per cent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Hotel West Refugio Hotel
  • Hotel West Refugio San Juan del Río
  • Hotel West Refugio Hotel San Juan del Río

You should know

  • Pool access available from 8:00 AM to 8:00 PM
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets are welcome in certain rooms only; other restrictions apply. To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.