One Querétaro Plaza Galerías

3.0 star property

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for One Querétaro Plaza Galerías

Reception hall
Exterior
Check-in/check-out kiosk
Standard Room, 2 Double Beds | View from room
Property amenity

Reviews

7.4 out of 10

Good

Popular amenities

  • Breakfast included
  • Room service
  • Laundry
  • 24/7 front desk
  • Housekeeping
  • Air conditioning

Explore the area

Map
Av. 5 de Febrero 108-A Col Ninos Heroes, Querétaro, QUE, 76010
  • Autonomous University of Querétaro
    15 min walk
  • Los Pepes
    2 min walk
  • Querétaro Bus Terminal
    8 min drive
  • Querétaro, Querétaro (QRO-Querétaro Intl.)
    35 min drive

Room options

Standard Room, 2 Double Beds

  • 16 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

Standard Room, 1 Queen Bed

  • 16 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

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About this property

One Querétaro Plaza Galerías

Eco-certified hotel connected to a shopping centre in Downtown Querétaro with free breakfast
Along with a 24-hour business centre, this smoke-free hotel has a business centre and a meeting room. Free buffet breakfast and free WiFi in public areas are also provided. Additionally, dry cleaning, laundry facilities and a 24-hour front desk are on-site.
One Querétaro Plaza Galerías offers 126 accommodations with a hairdryer and free toiletries. Flat-screen televisions come with cable channels. Bathrooms include a shower with a rainfall showerhead.

This Querétaro hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

With your stay at One Querétaro Plaza Galerías, you'll be connected to a shopping centre and within walking distance of Autonomous University of Querétaro. Free breakfast, free WiFi in public areas and a 24-hour business centre are available.
  • Free buffet breakfast served daily
  • Free WiFi
  • Amenities include free newspapers in reception, a front desk safe and a 24-hour business centre
  • Within a 15-minute walk of Autonomous University of Querétaro and Plaza Galerias Shopping Center
WiFi is free in public spaces. Business amenities include a 24-hour business centre and a meeting room. Free breakfast is served daily. A vending machine, multilingual staff, and complimentary newspapers in the lobby are also featured at the eco-certified One Querétaro Plaza Galerías.

This 3-star Querétaro hotel is smoke free.

Guests are served a free buffet breakfast daily from 7:00 AM to 11:00 AM.
Late-night fare is available from room service.

Awards and affiliations

Eco-certified property
This property participates in Green Key (Foundation for Environmental Education) – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Languages

English, Italian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 11:00 AM

Family friendly

  • Free cot
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 24-hour business centre
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Late-night room service

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Iron/ironing board on request
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher
Front desk staff will greet guests on arrival.

We should mention

  • Children aged 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Plaza Galerías Querétaro
One Querétaro Plaza Galerías Hotel Queretaro
One Querétaro Plaza Galerías Hotel
One Querétaro Plaza Galerías Queretaro
One Querétaro Plaza Galerías
One Queretaro Plaza Galerias
One Querétaro Plaza Galerías Hotel
One Querétaro Plaza Galerías Querétaro
One Querétaro Plaza Galerías Hotel Querétaro

One Querétaro Plaza Galerías Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 243 out of 888 reviews" "
Rating 8 - Good. 304 out of 888 reviews" "
Rating 6 - Okay. 181 out of 888 reviews" "
Rating 4 - Poor. 88 out of 888 reviews" "
Rating 2 - Terrible. 72 out of 888 reviews" "

7.8/10

Cleanliness

8.0/10

Staff & service

7.4/10

Amenities

7.2/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Lizbeth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 3 nights in Jul 2024

8/10 Good

Alfredo

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff and the management team are fantastic.
Stayed 1 night in Jul 2024

8/10 Good

James

Liked: Cleanliness, property conditions & facilities
No cart for luggage
Stayed 1 night in Jul 2024

8/10 Good

Balkis De Guadalupe

Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
Bueno para una noche, sólo que un elevador no servía y por la mañana era difícil la movilidad. Ofrecen descuento en el restaurante del hotel fiesta, pero no lo recomiendo, el servicio muy lento y había cucarachas en las mesas.
Stayed 2 nights in Jun 2024

2/10 Terrible

Maria Ytzel

Stayed 1 night in Mar 2024

6/10 Okay

Lester

Stayed 1 night in Mar 2024

8/10 Good

Gloria

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities
Property lack of maintenance.
Stayed 1 night in Jan 2024

4/10 Poor

Ana

Stayed 1 night in Jan 2024

10/10 Excellent

Brandon

Liked: Cleanliness, staff & service, property conditions & facilities
NA
Stayed 1 night in Dec 2023

4/10 Poor

Gerardo

Not impressed
Stayed 1 night in Dec 2023

10/10 Excellent

ISMAEL

Stayed 1 night in Oct 2023

10/10 Excellent

Leroy

Liked: Cleanliness, staff & service, property conditions & facilities
Staff was super cool they’ll get you an Uber (avoid taxis) super helpful you’re a taxi ride away from work centro not waking distance at all overall property is good and clean
Stayed 2 nights in Apr 2023

6/10 Okay

Anelvi

Stayed 1 night in Apr 2022

6/10 Okay

Sandra

Travelled with family
Liked: Staff & service, property conditions & facilities
Needs improvement
The only thing that was not clean was the floors there were greasy! The beds were so so wish they were a little more comfortable.
Stayed 1 night in Dec 2021

8/10 Good

Lorenzo

Stayed 1 night in Dec 2021

10/10 Excellent

VIOLETA

Travelled with family
Liked: Staff & service, room comfort
EL TELEFONO DEL CUARTO ESTAVA SUCIO,EL CONTROL DE TV SIN PROTECCION,EL DESAYUNO Y ATENCION DEL MISMO BUENO,NO PUSIERON AGUA EL SEGUNDO DIA..SUPER LA ATENCION DE QUIEN ME RECIBIO YADERIA O ALGO ASI EL NOMBRE...RECOMIENDEN COMER ANTES DE LAS 8PM AL MENOS EN ESTOR TIEMPOS EN GRA BIEN
Stayed 2 nights in Jan 2021

10/10 Excellent

Yingqin

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
ou will love this chain hotel
We really like this chain hotel ever since we lived in ONE Playa Del Carmen during our Cancun trip last year. So when we planned Mexico City and surrounding area this year, we all booked ONE hotels wherever we can find one. It never disappoints. For seven consecutive days, we stayed three nights in Mexico City, one night in Queretaro, one night in Silao, one night in Guadalajara, and two nights in Puerto Vallarta. We like them all. Delicious free breakfast. Very comfortable and clean, with very reasonable price. We will definitely choose ONE chain hotel when we visit Mexico again!
Stayed 1 night in Dec 2020

6/10 Okay

Gabriela, Mexico City

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
We asked for to double beds and they were for one person. We were tight and uncomfortable. There's no enough ventilation in the room.
Stayed 2 nights in Dec 2020

10/10 Excellent

Angi, México

Business traveller
Liked: Staff & service, amenities
Disliked: Property conditions & facilities
Dos veces me cambiaron de habitación, primero porque no servía la chapa de mi habitación y después porque el baño tiraba agua, pero la última habitación fue más cómoda. El personal en general amable
Stayed 3 nights in Nov 2020

10/10 Excellent

alberto

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great breakfast!!!
Stayed 1 night in Sep 2020

6/10 Okay

Verified traveller

Travelled with family
its ok
It’s ok
Stayed 5 nights in Jul 2020

10/10 Excellent

Irma J

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
friendly
Really friendly:)
Stayed 1 night in Jul 2020

8/10 Good

GIL

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2020

8/10 Good

Verified traveller

Business traveller
Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness
Bañonestaba sucio, basura en la ducha, cabellos en lavabo y escritorio
Stayed 1 night in Feb 2020

8/10 Good

Carlos

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was OK
Stayed 1 night in Feb 2020