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Eugenia Hotel

3.0 star property
VIP Access

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Photo gallery for Eugenia Hotel

Front of property
Interior entrance
Terrace/patio
Free daily full breakfast
TV, pay films

Reviews

8.4 out of 10
Very good

Popular amenities

  • Bar
  • Breakfast included
  • Room service
  • Parking included
  • 24/7 front desk
  • Housekeeping

Explore the area

Map
Av. Diego de Almagro 1245 y Orellana, Quito, Pichincha, EC-P-01-00
  • Foch Square
    ‪9 min walk‬
  • Parque La Carolina
    ‪13 min walk‬
  • El Jardin Mall
    ‪16 min walk‬
  • Quito (UIO-Mariscal Sucre Intl.)
    ‪56 min drive‬
VIP Access
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  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
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Room options

View all photos for Single Room

Single Room | In-room safe, desk, iron/ironing board, free WiFi

Single Room

  • 16 sq m
  • Sleeps 1
  • 1 Single Bed

View all photos for Standard Twin Room, 2 Single Beds

Standard Twin Room, 2 Single Beds | In-room safe, desk, iron/ironing board, free WiFi

Standard Twin Room, 2 Single Beds

  • 16 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Standard Room, 1 King Bed

Standard Room, 1 King Bed | In-room safe, desk, iron/ironing board, free WiFi

Standard Room, 1 King Bed

  • 16 sq m
  • Sleeps 2
  • 1 King Bed

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About this property

Eugenia Hotel

Victorian Quito hotel in Colón with free breakfast
This smoke-free hotel features a restaurant, a bar/lounge and coffee/tea in a common area. Free full breakfast, free WiFi in public areas and free self parking are also provided. Additionally, a business centre, a meeting room and dry cleaning are on-site.
Eugenia Hotel offers 34 accommodations, which are accessible via exterior corridors and feature a safe and complimentary bottles of water. Televisions come with cable channels and pay-per-view films.

Bathrooms include a combined bath/shower unit. Guests can surf the web using complimentary wireless Internet access. An iron/ironing board and hairdryers can be requested. Housekeeping is provided on a daily basis.

During your stay at Eugenia Hotel, you're just a quick walk from Centro Comercial Multicentro. You'll find features such as free breakfast, free WiFi in public areas and free self-parking.
  • Free full breakfast served daily
  • Free WiFi
  • Free self-parking
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Services include dry cleaning/laundry, tour or ticket assistance and luggage storage
  • Just a 3-minute walk from Centro Comercial Multicentro and 13 minutes on foot from Parque La Carolina
  • Airport drop-off shuttle service available for a fee
There's a restaurant on site. You can enjoy a drink at the bar/lounge. Free breakfast is served daily. WiFi is free in public spaces.

Business amenities include a business centre and a meeting room. A terrace, tour/ticket assistance, and a garden are also featured at the business-friendly Eugenia Hotel. A shuttle from the hotel to the airport (available 24 hours) is available for a fee. Self parking is free.

This Victorian Quito hotel is smoke free.

Guests are served a free full breakfast daily from 7:30 AM to 9:30 AM.
Pub Real – On-site pub. Open 24 hours.
Capriccio Cafe – This restaurant serves breakfast, lunch and dinner.
Room service (during limited hours) is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour airport drop-off shuttle (surcharge)
  • Free self parking on site

Food and drink

  • Free full breakfast available daily 7:30 AM to 9:30 AM
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • Capriccio Cafe
  • Pub Real

Things to do

  • TV in common areas

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Business centre
  • Meeting room

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Grab bar near toilet
  • Lift
  • Low-height counter and sink
  • Raised toilet seat

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer (on request)
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Pay films
  • TV with cable channels

Food and drink

  • Free bottled water
  • Limited room service

More

  • Access via exterior corridors
  • Desk
  • Iron/ironing board on request
  • Safe

Policies

Check-in

Check-in start time: 2 PM; check-in end time: midnight
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 10 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Ecuador value-added tax (15%). Non-resident travellers who present a valid passport and tourist visa may be eligible for a tax refund. However, non-resident travellers may be exempt from value-added tax (15%) on package bookings.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: USD 30 per person

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a security system and a first aid kit
Eugenia Hotel offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation with your arrival details prior to travel. This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property.

We should mention

  • Children aged 10 years old and younger stay free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Eugenia Hotel
Eugenia Hotel Quito
Eugenia Quito
Hotel Eugenia
Eugenia Hotel Hotel
Eugenia Hotel Quito
Eugenia Hotel Hotel Quito

Eugenia Hotel Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 135 out of 334 reviews
Rating 8 - Good. 137 out of 334 reviews
Rating 6 - Okay. 46 out of 334 reviews
Rating 4 - Poor. 10 out of 334 reviews
Rating 2 - Terrible. 6 out of 334 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.4/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Victor

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is an excellent hotel that is quiet and conveniently located. The staff are incredibly helpful and always ready to assist. The breakfast is delicious, making it a wonderful place to stay. I stayed for seven days and it almost felt like I was at home away from home. The shower has good water pressure and is very refreshing.
Stayed 7 nights in Apr 2024

10/10 Excellent

Briana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was incredibly nice and helpful.
Stayed 1 night in Mar 2024

8/10 Good

Mark

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful staff who provided all the help a guest could you ever need
Stayed 4 nights in Aug 2023

10/10 Excellent

RITA

Liked: Cleanliness, staff & service, property conditions & facilities
I absolutely loved this quaint hotel. The staff went above and beyond. Thank you!
Stayed 1 night in May 2023

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Mar 2020

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jan 2020

10/10 Excellent

Brandon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Eugenia hotel!!@
Always clean, the staff is super friendly. Most of the staff is good communicating in english. Its in a good area with lots to see and places to eat all around.
Stayed 1 night in Dec 2019

10/10 Excellent

Esteban, Beaufort, SC

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was very clean as well staffed. Everyone was really friendly. The rooms were neat and clean. Breakfast in the morning was traditional Ecuadorian; fruit, eggs, toast, cereal, 2 fresh juices, potato of some kind, coffee, pancakes, etc. A really nice location next to many restaurants and nightclubs.
Stayed 3 nights in Sep 2019

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Eugenia Hotel was a great place to stay in Quito. We had a late flight and they organised for someone to be waiting at the airport for us and stayed open late and were waiting when we arrived. Beds were comfy and there was plenty of hot water and good pressure. Wifi worked well in the rooms and there was a lift for luggage. Breakfast was included and had a nice variety. Close to Plaza Foch and restaurants and only a $3 taxi to the old town, which the front desk were happy to book. Would stay here again.
Stayed 1 night in May 2019

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel reception staff were excellent and very friendly. We received great advice regarding safety and security in the neighbourhood and walking around the Old Town, directions to the Metrobus system. The hotel has an authentic colonial charm about it, which we really liked and we found it to be very relaxing. Good selection of nearby restaurants on edge of La Mariscal district, though on an Easter holiday weekend we found many of them to be closed. The breakfast was excellent with a good variety and plenty of everything. They organised a 4 am breakfast and an early morning taxi to the airport for our ridiculously early flight departure to the Galapogos. The room was very comfortable though the single glazed windows were not enough to keep the noise of passing traffic and car alarms out. So, this did mildly interfere with our sleep. We would definitely stay again should be find ourselves in Quito again.
Stayed 2 nights in Apr 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff. Great location. Beautiful decoration Boutique hotel.
Stayed 1 night in May 2019

10/10 Excellent

SHOSHANA, Raleigh NC USA

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
Staff was extremely friendly and attentive to our needs. Always ready to help us with tours and information to make sure our stay was very enjoyable.
Stayed 3 nights in May 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service
Fireplace in room and hot bathxxxxxxxxxxdxxxxxxxxxxx
Stayed 1 night in Feb 2019

6/10 Okay

Verified traveller

Business traveller
Liked: Staff & service, property conditions & facilities
Bed was comfortable. Room was pretty quiet. Desk staff were friendly and spoke English well.
Stayed 2 nights in Dec 2018

10/10 Excellent

MK

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good ubication. Next to bars and restaurants. Nice night place.
Stayed 7 nights in Nov 2018

8/10 Good

C, London

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel is in a good location as it’s 10 minutes into the plaza Foch. They serve a good breakfast and the staff, especially at the desk were very helpful and friendly. The hot water wasn’t consistent and they immediately attended to it. I wasn’t completely happy with the room cleanliness. The ledges by the bed were stained. The sheets were clean, but the blanket felt it needed to be aired out. Strangely the vicinity had a few cafes and restaurants, but tended to feel deserted very quickly in the eve. I was alone and therefore tried to get back to the hotel early in the night.
Stayed 4 nights in Nov 2018

10/10 Excellent

Gail, Toronto

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Eugenia hotel is a gem in Quito. It is beautifully decorated. The staff are phenomenal, in particular at the front desk. Diego was very helpful. In fact, they were all great (sorry, we didn't get the names of the other staff). Whenever we called for a taxi, they were so gracious to come out and speak to the taxi driver in Spanish, to know exactly where we were going. Very impressed with the customer-service at this hotel! The location was also great, nearby restaurants and stores.
Stayed 1 night in Oct 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable, good facilities and friendly staff
We stayed here one night. The hotel was quite comfortable and had good facilities including WiFi, and secure parking included. The staff were very helpful. We enjoyed the included breakfast buffet.
Stayed 1 night in Oct 2018

10/10 Excellent

Shawna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Boutique Hotel
It was a fabulous stay. We loved the breakfast, the hotel ambiance, the staff was amazing and very friendly. Very quaint, nice boutique style stay. I would not recommend it if you're going for a business stay though, because there are no desks in the room. It is more for a vacation.
Stayed 5 nights in Oct 2018

10/10 Excellent

Karen, Hamilton, Canada

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Such a great place- the staff is so nice, breakfast is good. Really good value for money.
Stayed 1 night in Sep 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice. Helpful staff. Close to Burger King, McDonalds and supermarket.
Stayed 2 nights in Sep 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2018

2/10 Terrible

Verified traveller

Disliked: Staff & service, property conditions & facilities, room comfort
BAD BAD BAD BAD BAD the worst " hotel " in muy life. No good.
Stayed 5 nights in Sep 2018

4/10 Poor

T

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Front Staff was not as helpful as hoping- did not know where the post office was and did not offer to help look up. Didn’t know where to buy stamps- when asked if I could dry clothes somewhere outside, was told to go around the corner to look at laundromat. Later on found a price list for laundry service but did not offer to help with laundry, only told to go around the corner to do laundry. Was quoted a different price for rooms when other friend received a cheaper rate through a third party. Did not price match and later overhead the front desk offer another couple a room at half the price. Pros: kitchen staf and cleaning staff were 100% organized breakfast for us at 4am and cleaning was quick and well done.
Stayed 1 night in Sep 2018