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La Palma Polo Hotel

4.0 star property

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for La Palma Polo Hotel

Deluxe Double Room, Garden View, Garden Area | Frette Italian sheets, premium bedding, down duvets, pillow-top beds
Royal Suite, Garden View, Ground Floor | Frette Italian sheets, premium bedding, down duvets, pillow-top beds
Property grounds
Interior entrance
Interior

Reviews

9.4 out of 10

Exceptional

Popular amenities

  • Pool
  • Bar
  • Breakfast included
  • Spa
  • Room service
  • Kitchen

Explore the area

Map
Calle Manuel Burbano S/N, Barrio La Palma, Puembo, Pichincha, 170179
  • Scala Shopping Mall
    23 min drive
  • Cast
    4 min drive
  • Río Coca Bus Terminal
    28 min drive
  • Quito (UIO-Mariscal Sucre Intl.)
    50 min drive

Room options

View all photos for Premium Room, Garden View, Ground Floor

Premium Room, Garden View, Ground Floor | Frette Italian sheets, premium bedding, down duvets, pillow-top beds

Premium Room, Garden View, Ground Floor

  • 40 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Royal Suite, Garden View, Ground Floor

Royal Suite, Garden View, Ground Floor | Frette Italian sheets, premium bedding, down duvets, pillow-top beds

Royal Suite, Garden View, Ground Floor

  • 70 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Double Room, Garden View, Garden Area

Deluxe Double Room, Garden View, Garden Area | Frette Italian sheets, premium bedding, down duvets, pillow-top beds

Deluxe Double Room, Garden View, Garden Area

  • 40 sq m
  • Sleeps 3
  • 2 Queen Beds

Similar properties

Exterior

Holiday Inn Quito Airport, an IHG Hotel

Pool
Hot tub
Spa
Free airport shuttle
4.6 out of 5, Wonderful, (802)
The price is €88
for 1 night
5 Jan - 6 Jan
Holiday Inn Quito Airport, an IHG Hotel

About this property

La Palma Polo Hotel

Family-friendly hotel with 2 outdoor pools and full-service spa
Along with 2 outdoor pools, this hotel has a full-service spa and a restaurant. Free continental breakfast, free WiFi in public areas and free valet parking are also provided. Additionally, 3 bars/lounges, a poolside bar and a snack bar/deli are on-site.
La Palma Polo Hotel offers 12 accommodations, which are accessible via exterior corridors and feature a safe and free newspapers. Rooms open to patios. This individually decorated and furnished accommodation includes dining tables. Pillowtop beds feature Frette Italian sheets, down duvets and premium bedding. A pillow menu is available. Flat-screen televisions come with premium satellite channels and pay-per-view films. Accommodation at this 4-star hotel has kitchenettes with separate dining areas and coffee/tea makers. Bathrooms include a shower with a rainfall showerhead, designer toiletries, complimentary toiletries and hairdryers.

This Puembo hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Housekeeping is offered on a daily basis and in-room massages can be requested.

2 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include outdoor tennis courts.

The recreational activities listed below are available either on-site or nearby; fees may apply.

LUM has 3 treatment rooms, including rooms for couples. Services include massages. The spa is open selected days.
Our customers tell us that they can't get enough of the helpful staff at La Palma Polo Hotel. Free breakfast, free WiFi in public areas and free valet parking are available.
  • Free continental breakfast served daily
  • Free WiFi
  • Free valet parking, self-parking and Motorhome/coach/lorry parking
  • Options for a bite to eat or a refreshing drink include a coffee shop, a restaurant, a poolside bar and 3 bars/lounges
  • Take a swim in the 2 outdoor pools
  • Indulge with massages at LUM
  • Services include a free children's club, dry cleaning/laundry and a concierge
  • On-site recreation includes 2 outdoor tennis courts, a playground and Pilates classes
  • 9.9 miles (15.9 km) from Ilaló and 10.2 miles (16.5 km) from Scala Shopping Mall
  • Airport pick-up shuttle service available for a fee
La Palma Polo Hotel offers its guests a full-service spa, 2 outdoor swimming pools, outdoor tennis courts, and a children's pool. Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at one of the bars, which include 3 bars/lounges and a poolside bar. Free breakfast is available daily. Public spaces have free WiFi.

Event space at this hotel measures 301 square feet (28 square metres) and includes a conference centre. Spa services, a terrace, and a complimentary children's club are also featured at the family-friendly La Palma Polo Hotel. A shuttle from the airport to the hotel (available 24 hours) is available for a fee. Free self parking and valet parking are available.

Smoking is allowed in designated areas at this 4-star Puembo hotel.

Guests are served a free continental breakfast daily from 7 AM to 10 AM.
On-site venue – This diner specialises in international cuisine and serves breakfast, lunch and dinner.
Late-night fare is available from room service (during limited hours).

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour airport pick-up shuttle on request for a surcharge
  • Free self parking on site
  • Free valet parking on site
  • Free RV/bus/lorry parking on site

Food and drink

  • Free continental breakfast available daily 7 AM to 10 AM
  • 3 bars/lounges
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant
  • Snack bar/deli

Things to do

  • 2 outdoor pools
  • 2 outdoor tennis courts
  • Children's pool
  • Free children's club
  • Full-service spa
  • Horseback riding/rentals
  • Pilates classes
  • Playground
  • TV in common areas

Family friendly

  • 2 outdoor pools
  • Children's pool
  • Cot (surcharge)
  • Dining table
  • Free children's club
  • Free supervised activities for children
  • Highchair
  • In-room kitchenette
  • Laundry facilities
  • Playground
  • Rollaway/extra bed (surcharge)
  • Separate in-room dining area
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • Conference centre (301 square foot of space)
  • Meeting room

Outdoors

  • Barbecue grill
  • Garden
  • Picnic area
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 3 treatment rooms
  • Couples treatment rooms
  • In-room massages
  • Spa open select days

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift (single-level property)
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Bedroom

  • Cot (surcharge)
  • Down comforter
  • Frette Italian sheets
  • Pillow menu
  • Pillowtop mattress
  • Rollaway/extra bed (surcharge)

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with premium satellite channels
  • Pay films

Food and drink

  • Coffee/tea maker
  • Dining table
  • Electric kettle
  • Free bottled water
  • Kitchenette
  • Late-night room service
  • Separate dining area

More

  • Access via exterior corridors
  • Connecting rooms available
  • Desk
  • Dryer
  • Free daily newspapers
  • Free local calls
  • Heated floor
  • Heating
  • Individual decor
  • Individual furnishings
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: noon
Express check-in available

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
The front desk is open daily from 7:00 AM - 11:00 PM
Front desk staffed during limited hours

Access methods

Front desk (limited hours)

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 30.0 per night.
  • Cots (infant beds) are available for USD 30.0 per night.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Ecuador value-added tax (15%). Non-resident travellers who present a valid passport and tourist visa may be eligible for a tax refund. However, non-resident travellers may be exempt from value-added tax (15%) on package bookings.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: USD 20 per vehicle (maximum occupancy 4)
  • Airport shuttle fee per child: USD 20 (up to 10 years old)
  • Crib (infant bed) fee: USD 30.0 per night
  • Rollaway bed fee: USD 30.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a fire extinguisher
La Palma Polo Hotel offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation with your arrival details prior to travel. The front desk at this property is open daily from 7:00 AM - 11:00 PM.
Front desk staff will greet guests on arrival.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

QUITO POLO CLUB AIRPORT BOUTIQUE HOTEL Puembo
QUITO POLO CLUB AIRPORT BOUTIQUE Puembo
QUITO POLO CLUB AIRPORT BOUTIQUE
QUITO POLO CLUB S.A Hotel Puembo
QUITO POLO CLUB S.A Hotel
QUITO POLO CLUB S.A Puembo
QUITO POLO CLUB S.A
QUITO POLO CLUB AIRPORT BOUTIQUE HOTEL
La Palma Polo Club
QUITO POLO CLUB S.A
La Palma Polo Hotel Hotel
La Palma Polo Hotel Puembo
La Palma Polo Hotel Hotel Puembo

La Palma Polo Hotel Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 131 out of 166 reviews" "
Rating 8 - Good. 24 out of 166 reviews" "
Rating 6 - Okay. 4 out of 166 reviews" "
Rating 4 - Poor. 2 out of 166 reviews" "
Rating 2 - Terrible. 5 out of 166 reviews" "

9.6/10

Cleanliness

9.4/10

Staff & service

9.8/10

Amenities

9.6/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

Marco

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was excellent
Stayed 1 night in Aug 2024

10/10 Excellent

Melanie

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Omg - stunning!
Most amazing discovery - true resort! I will be back!
Stayed 1 night in Jun 2024

10/10 Excellent

Stewart

Liked: Cleanliness, staff & service, property conditions & facilities
Amazing
Stayed 1 night in Apr 2024

10/10 Excellent

Nancy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel
Stayed 1 night in Feb 2024

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Phenomenal Edenic Gem!!
Phenomenal Edenic Gem!! So surprised by this place. Stunning rooms. Highly recommend!
Stayed 1 night in Feb 2024

10/10 Excellent

Kirsty

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This place is next level! We booked it as we had 1 night in Quito before flying back to the UK and it was superb. The staff could not have been more helpful & the facilities were top notch. Our room was immaculate & we had a balcony on the lake where we saw so much wildlife including some quite rare birds. We were able to check out late & use the facilities until we needed to head to the airport and we had a wonderful relaxed afternoon by the outdoor pool. The food and drinks were delicious. A glorious setting and the perfect relaxing end to an amazing holiday.
Stayed 1 night in Jan 2024

4/10 Poor

Lucia

Liked: Cleanliness
Disliked: Staff & service, room comfort
Terrible experience
Las Palmas is mostly a polo club. They host massive events. I wished they had let us know that they were hosting a massive party the day of or arrival, we spent an hour sitting in traffic trying to access the property. The property is located in a rural area, that can only be accessed through a narrow street. When they host these events there is massive congestion. It took us longer to get to the hotel than to fly from Cuenca to Quito. Terrible experience. The music was loud and we could hear it in our room. The rooms are spacious but don’t have blackouts curtains. The front desk was very apologetic but it was clear they didn’t think through how hosting a massive event would impact their regular customers.
Stayed 1 night in Dec 2023

10/10 Excellent

Paramjit

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very spacious accommodation with mini kitchen, excellent place for just relaxing in a quiet spacious setting. Feels more like a country club than a hotel. Staff were incredible, very helpful in whatever was requested.
Stayed 2 nights in Dec 2023

8/10 Good

Paula

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
There was a problem with our reservation, however they were able to solve it, that’s why the rating was not excellent. The place is really beautiful, quiet and cozy.
Stayed 1 night in Nov 2023

10/10 Excellent

Monica, Lake Tapps

Stayed 1 night in Oct 2023

2/10 Terrible

Roberto

Travelled with partner
Disliked: Staff & service
My reservation was cancelled by the hotel at the last minute and I was sent to different hotel
Stayed 1 night in Oct 2023

10/10 Excellent

jonathan

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful place !
Stayed 1 night in Oct 2023

10/10 Excellent

Gert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful grounds, relaxed atmosphere
Stayed 1 night in Sep 2023

10/10 Excellent

Juan, Calgary

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2023

8/10 Good

Daniel, DPO AA

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in May 2023

10/10 Excellent

Patricia

Travelled with family
Everything was amazing. Staff extra friendly and incredibly helpful. Its a treck to get your bags to the room, but the folks met us to take our bags for us. The rooms were immaculate and incredibly comfortable and the views were AMAZING! Will definitely stay again! Thank you all so much!
Stayed 1 night in May 2023

10/10 Excellent

ROY

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Watching and speaking with owners and trainers of dressage horses was an unexpected bonus !
Stayed 2 nights in May 2023

10/10 Excellent

Andres

Travelled with family, Travelled with pets, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 1 night in May 2023

10/10 Excellent

Wendy

Stayed 2 nights in Apr 2023

10/10 Excellent

Kelsey

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Every room and suite at La Palma was absolutely stunning. It was true luxury. The restaurant on-site was fantastic. We also really appreciated that they offered shuttles to and from the airport. No complaints, next time we are in Quito we will definitely stay here again.
Stayed 1 night in Mar 2023

10/10 Excellent

Caldwell, Verbank

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2023

10/10 Excellent

DIANA

Liked: Cleanliness, staff & service, property conditions & facilities
the hot water doesn't works good.
Stayed 1 night in Mar 2023

10/10 Excellent

Melissa

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
We read all of the reviews and were still wowed by this hotel -- what a gorgeous room, view, grounds, meal, and service. Thank you!
Stayed 1 night in Mar 2023

10/10 Excellent

Silke

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Mar 2023

10/10 Excellent

John Patrick, Sanger

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Peaceful and beautiful setting. Large spacious 1 story rooms with open views. Would like better lighting in rooms after dark
Stayed 3 nights in Feb 2023