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San Jose de Puembo Quito Airport, an Ascend Hotel Collection

4.0 star property

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for San Jose de Puembo Quito Airport, an Ascend Hotel Collection

Front of property
Indoor pool, outdoor pool, open 10:00 AM to 5:00 PM, pool loungers
Interior
Lobby
Reception

Reviews

9.4 out of 10

Exceptional

Popular amenities

  • Pet-friendly
  • Free airport shuttle
  • Hot tub
  • Parking available
  • Pool
  • Gym

Explore the area

Map
Calle Manuel Burbano s/n, Puembo, Pichincha, 170179
  • Scala Shopping Mall
    18 min drive
  • Cast
    4 min drive
  • Río Coca Bus Terminal
    26 min drive
  • Quito (UIO-Mariscal Sucre Intl.)
    27 min drive

Room options

View all photos for Traditional Room, 1 Queen Bed, Non Smoking, Garden View

Traditional Room, 1 Queen Bed, Non Smoking, Garden View | Premium bedding, down duvets, pillow-top beds, in-room safe

Traditional Room, 1 Queen Bed, Non Smoking, Garden View

  • 25 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Traditional Room, 2 Double Beds, Non Smoking, Garden View

Traditional Room, 2 Double Beds, Non Smoking, Garden View | Premium bedding, down duvets, pillow-top beds, in-room safe

Traditional Room, 2 Double Beds, Non Smoking, Garden View

  • 25 sq m
  • Sleeps 2
  • 2 Double Beds

View all photos for Superior Room, 2 Double Beds, Non Smoking, Garden View

Superior Room, 2 Double Beds, Non Smoking, Garden View | Premium bedding, down duvets, pillow-top beds, in-room safe

Superior Room, 2 Double Beds, Non Smoking, Garden View

  • 35 sq m
  • Mountain view
  • Sleeps 3
  • 2 Double Beds

View all photos for Suite, Multiple Beds, Non Smoking (Upgrade)

Suite, Multiple Beds, Non Smoking (Upgrade) | Premium bedding, down duvets, pillow-top beds, in-room safe

Suite, Multiple Beds, Non Smoking (Upgrade)

  • 100 sq m
  • Sleeps 5
  • 1 King Bed, 1 Single Sofa Bed and 2 Single Beds

View all photos for Suite, 1 King Bed with Sofa bed, Non Smoking (Upgrade)

Suite, 1 King Bed with Sofa bed, Non Smoking (Upgrade) | Premium bedding, down duvets, pillow-top beds, in-room safe

Suite, 1 King Bed with Sofa bed, Non Smoking (Upgrade)

  • 60 sq m
  • Sleeps 3
  • 1 King Bed and 1 Single Sofa Bed

View all photos for Superior Room, Non Smoking

Premium bedding, down duvets, pillow-top beds, in-room safe

Superior Room, Non Smoking

  • Sleeps 3
  • 1 Queen Bed and 1 Double Bed

View all photos for Superior Room, Accessible, Non Smoking

Superior Room, Accessible, Non Smoking | Premium bedding, down duvets, pillow-top beds, in-room safe

Superior Room, Accessible, Non Smoking

  • 35 sq m
  • Sleeps 2
  • 1 Queen Bed and 1 Single Sofa Bed

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About this property

San Jose de Puembo Quito Airport, an Ascend Hotel Collection

Family-friendly hotel connected to the convention centre in Puembo with 2 restaurants
2 restaurants, a full-service spa and an indoor pool are available at this hotel. Free buffet breakfast is provided, as well as free WiFi in public areas, free self parking and free airport pick-up. Other amenities include an outdoor pool, a 24-hour health club and a bar/lounge.
San Jose de Puembo Quito Airport, an Ascend Hotel Collection offers 78 accommodations with laptop-compatible safes and coffee/tea makers. Pillowtop beds feature down duvets and premium bedding. A pillow menu is available. LED televisions come with satellite channels. Bathrooms include baths or showers, complimentary toiletries and hairdryers.

This Puembo hotel provides complimentary wireless Internet access, with a speed of 250+ Mbps (good for 3–5 people or up to 10 devices). Business-friendly amenities include desks and desk chairs, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.

2 hot tubs are on site along with an indoor pool and an outdoor pool. In addition to a kids' pool, other recreational amenities include a 24-hour health club and a sauna.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Spa San José has 4 treatment rooms, including rooms for couples. Services include deep-tissue massages, hot stone massages, Swedish massages and facials. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy and reflexology. The spa is equipped with a sauna, a hot tub, a steam room and Turkish bath/hammam.

The spa is open daily. Children under 12 years old are not allowed in the spa without adult supervision. Guests under 12 years old are not allowed in the spa.

Our customers tell us that they can't get enough of the helpful staff at San Jose de Puembo Quito Airport, an Ascend Hotel Collection. Enjoy features like free breakfast, free WiFi in public areas and free self-parking. This property offers pet-friendly amenities, such as an off-lead area.
  • Free buffet breakfast served daily
  • Free Wi-Fi (speed: 250+ Mbps (good for 3–5 people or up to 10 devices))
  • Free self-parking and Motorhome/coach/lorry parking
  • Enjoy international cuisine while dining at Le Gourmet
  • Extended parking available for a fee
  • Take a swim in the indoor and outdoor pools or soak in the 2 hot tubs
  • Treat yourself to manicures and pedicures, body treatments or facials at Spa San José
  • Services include dry cleaning/laundry, tour or ticket assistance and luggage storage
  • On-site recreation includes a 24-hour gym, a steam room and a sauna
  • Guests have great things to say about the helpful staff and the overall condition of the property
  • 9 mi (14.5 km) from Scala Shopping Mall and 10.3 mi (16.6 km) from Paseo San Francisco
  • Free airport pick-up shuttle service
  • Dogs welcome free of charge (restrictions apply)
  • Pet-friendly amenities are available, including an off-lead area
San Jose de Puembo Quito Airport, an Ascend Hotel Collection offers its guests a full-service spa, 2 hot tubs, an indoor pool, and an outdoor pool. There are 2 restaurants on site, along with a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. Free breakfast is available daily. A computer station is on site and WiFi is free in public spaces.

A 24-hour business centre, 8 meeting rooms, and coworking spaces are available. Event space at this hotel measures 16146 square feet (1500 square metres) and includes a conference centre. A children's pool, a 24-hour health club, and a sauna are also featured at the family-friendly San Jose de Puembo Quito Airport, an Ascend Hotel Collection. A free shuttle from the airport to the hotel is free (available 24 hours). Limited free parking is available on a first-come, first-served basis.

Smoking is allowed in designated areas at this 4-star Puembo hotel.

Guests are served a free buffet breakfast daily from 6:30 AM to 10:00 AM.
Le Gourmet – This restaurant specialises in international cuisine and serves breakfast, lunch, dinner and light fare.
Room service (during limited hours) is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 250+ Mbps (good for 3–5 people or up to 10 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour free airport pick-up shuttle on request
  • Free secured, uncovered self parking on site
  • Free RV/bus/lorry parking on site
  • Secured, uncovered extended parking on site (USD 5 per night)
  • Limited on-site parking (max 5 spaces per unit)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available daily 6:30 AM to 10:00 AM
  • 2 restaurants
  • A bar/lounge
  • A poolside bar
  • Coffee and tea in common areas
  • Couples/private dining
  • Private picnics
  • Snack bar/deli

Restaurants on site

  • Le Gourmet

Things to do

  • 2 spa tubs
  • 24-hour health club
  • Arcade/game room
  • Bicycle rentals
  • Bicycle shuttle
  • Bicycle storage
  • Bicycle tours
  • Billiards/pool table
  • Children's pool
  • Ecotours
  • Full-service spa
  • Hiking/biking trails
  • Horseback riding/rentals
  • Indoor pool
  • Karaoke
  • Library
  • Mountain biking
  • Outdoor pool
  • Playground
  • Ropes course
  • Sauna
  • Steam room
  • TV in common areas
  • Volleyball

Family friendly

  • Arcade/game room
  • Children's games
  • Children's pool
  • Fenced pool
  • Highchair
  • In-room babysitting
  • Indoor pool
  • Laundry facilities
  • Outdoor pool
  • Playground
  • Pool gate
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • 24-hour business centre
  • 8 meeting rooms
  • Computer station
  • Conference centre (16,146 square foot of space)
  • Coworking space

Outdoors

  • Barbecue grill
  • Firepit
  • Garden
  • In the mountains
  • Pool loungers
  • Terrace

Full-service spa

  • 4 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Hot stone massages
  • Hydrotherapy
  • Manicures/pedicures
  • Reflexology
  • Sauna
  • Spa open daily
  • Spa tub
  • Steam room
  • Swedish massages
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • Handrails in stairways (109 centimetre high)
  • Lever door handles
  • Lift (120 centimetre wide door)
  • Low-height electrical sockets in bathroom
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (140 centimetre high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchairs on site

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Hypo-allergenic bedding
  • Pillow menu
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • LED TV with cable/satellite channels

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Electric kettle
  • Limited room service

More

  • Desk
  • Desk chair
  • Free local calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before 1 PM
Contactless check-out

Special check-in instructions

This property offers transfers from the airport; to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets are welcome and stay free
  • Only dogs are allowed
  • Maximum 1 pets
  • Pets cannot be left unattended
  • An off-lead area is available
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 4 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 20.0 per day.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Ecuador value-added tax (15%). Non-resident travellers who present a valid passport and tourist visa may be eligible for a tax refund. However, non-resident travellers may be exempt from value-added tax (15%) on package bookings.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Uncovered extended parking fee: USD 5 per night
  • Rollaway bed fee: USD 20.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Tax ID - 1790834670001
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
San Jose de Puembo Quito Airport, an Ascend Hotel Collection offers transfers from the airport. Please contact the property on the number on the booking confirmation 48 hours prior to arrival with your arrival details. Front desk staff will greet guests on arrival.

We should mention

  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • Pool access available from 10:00 AM to 5:00 PM
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • For stays on 31 December, the total price shown includes a charge for a mandatory New Year's Eve gala dinner.
  • Up to 2 children aged 4 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets are welcome in certain rooms only; other restrictions apply. To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

Property is also known as

San Jose Puembo Quito Airport Ascend Hotel Member
San Jose Quito Airport Ascend Hotel Member
San Jose Puembo Quito Airport Ascend Member
San Jose Quito Airport Ascend Member

San Jose de Puembo Quito Airport, an Ascend Hotel Collection Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 283 out of 365 reviews" "
Rating 8 - Good. 65 out of 365 reviews" "
Rating 6 - Okay. 8 out of 365 reviews" "
Rating 4 - Poor. 6 out of 365 reviews" "
Rating 2 - Terrible. 3 out of 365 reviews" "

9.8/10

Cleanliness

9.4/10

Staff & service

9.4/10

Amenities

9.6/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

jorge, guayaquil

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente
Stayed 3 nights in Sep 2024

10/10 Excellent

Joanne

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice property.
Stayed 1 night in Aug 2024

10/10 Excellent

Marcia

Stayed 2 nights in Aug 2024

10/10 Excellent

Gennady

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Highly recommended!
Excellent hotel option not far from Quito airport!
Stayed 1 night in Aug 2024

10/10 Excellent

rebecca

Travelled with partner
Liked: Property conditions & facilities
The grounds were beautiful. The breakfast was wonderful. The room was very comfortable. The shuttle to and from the airport was a bonus.
Stayed 1 night in Jul 2024

10/10 Excellent

Danielle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was beautiful, the service was excellent, everyone was friendly and helpful. I enjoyed my stay!
Stayed 1 night in Jul 2024

10/10 Excellent

Stephanie, Concord

Liked: Cleanliness, staff & service, property conditions & facilities
I loved the grounds, the animals on the grounds, and the blackberry juice!
Stayed 2 nights in Jul 2024

8/10 Good

Veronica

Liked: Cleanliness, staff & service, property conditions & facilities
Convenient.
Stayed 2 nights in Jul 2024

10/10 Excellent

Jill

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Definitely a place to stay.
Lovely well appointed hotel. 15 minutes from the airport with beautiful gardens and pools and jacuzzis. The staff were so helpful and friendly. The food was excellent. The rooms were large and clean and comfortable beds with pillow options. Alpacas roam freely in the beautiful gardens. An oasis. They made us picnic breakfasts to take away on our tours. So peaceful there. Great security too.
Stayed 2 nights in Jul 2024

10/10 Excellent

William, Gainesville

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, great service and very clean!
Stayed 1 night in Jul 2024

6/10 Okay

Somi

Stayed 1 night in Jun 2024

8/10 Good

Nickie

Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
The property is beautiful and absolutely worth the money. I did not give 5 stars because I attempted several times to contact the hotel ahead of time and again after I arrived at the airport. I never received a response. Fortunately the taxi stand rep contacted them for me -after quite a while - and arranged transportation to the hotel.
Stayed 1 night in Jun 2024

10/10 Excellent

richard

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The antithesis of your typical airport hotel
Stayed 1 night in Jun 2024

10/10 Excellent

Carla

Liked: Cleanliness, staff & service, property conditions & facilities
Llamas and nature and the roses everywhere . So beautiful and peaceful
Stayed 2 nights in May 2024

10/10 Excellent

Fredy, Paramo

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place, although weekends or holiday's could be noisy, a lot of locals party.
Stayed 2 nights in May 2024

10/10 Excellent

BOLIVINA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hermoso hotel
Hermoso lugar , recomendado ampliamente , un lugar para disfrutar, cuidan cualquier detalle , con traslado al hotel gratuito
Stayed 1 night in May 2024

10/10 Excellent

Estefania

Stayed 1 night in Apr 2024

10/10 Excellent

gary f

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

4/10 Poor

RONALD PALMA, CORONA

Disliked: Staff & service, property conditions & facilities
Customer service needs improvement , old property too expensive
Stayed 1 night in Apr 2024

10/10 Excellent

danielle

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
safe. transportation to airport. beautiful grounds and spa
Stayed 1 night in Mar 2024

10/10 Excellent

Eduardo

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff is really friendly. The food is amazing and the rooms are very comfortable.
Stayed 1 night in Mar 2024

10/10 Excellent

Katrina, Myrtle Beach

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful authentic boutique hotel. I had to stay one night on my way to Galapagos and did not want to stay at one of those chain modern places. This hotel is very charming, with hammocks outside and place to walk safely on the property. Bonus airport transfer included. Onsite restaurant open till 10PM with great food.
Stayed 1 night in Mar 2024

10/10 Excellent

Lynne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location near the Quito airport! I loved the peaceful property, professional staff, and the personalized transportation back and forth to the airport. Highly recommended if you want to relax and rewind after flying into Quito.
Stayed 1 night in Mar 2024

10/10 Excellent

Lynne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely place to stay in between flights from the Quito airport. The grounds are beautiful, the property charming and perfectly clean, and the staff went out of their way to make my stay pleasant. I enjoyed the breakfast and excellent transportation to and from the airport. Highly recommended.
Stayed 1 night in Mar 2024

10/10 Excellent

sohrab

Liked: Staff & service, property conditions & facilities
Just a wonderful glamorous old mansion run professionally with no short cut, breakfast was great and shuttle on time, loved it I’ll stay again on my way back from Galapagos.
Stayed 1 night in Mar 2024